Eclipse EHX SystemDiagnostic tools

DIAGNOSTIC TOOLS IN EHX

DIAGNOSTIC TOOLS IN EHX

Module Objective

To look at all the Diagnostic features of EHX.

Elements► Firmware status► Save Diagnostic zip file ► Crosspoint Map► Matrix event log► Map Config upload► Hands On

DIAGNOSTIC TOOLS IN EHX

MATRIX HARDWARE – Firmware report

► Firmware Report causes EHX to request the details of all the firmware versions on the matrix cards and attached panels which support the function. The firmware versions are listed in a text window and can be exported to a .csv file.

DIAGNOSTIC TOOLS IN EHX

MATRIX HARDWARE – Diagnostic Zip file

► Diagnostic Zip file: This function will save all your maps , firmware reports and log files into one zip file. The file can then be sent to tech support to help you if there is a problem with your system .

DIAGNOSTIC TOOLS IN EHX

CROSSPOINT MAP

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Destination Ports along this axis

► Monitor in REAL TIME crosspoints (panel key presses) as they are made

► Adjust input / output levels

► Right-clicking on a crosspoint provides various options to make or break a crosspoint

► The user can zoom in or out, producing clearer views of the map. Zooming can be done using Ctrl+ (zoom in) and Ctrl- (zoom out).

DIAGNOSTIC TOOLS IN EHX

EVENT LOG► The matrix event log screen shows status messages about the complete

system health.

DIAGNOSTIC TOOLS IN EHX

EVENT LOG

► Online / offline panel messages and matrix card health status are all shown in REAL TIME

► Select the Frame in the Network for Viewing► Select the “PLAY” button for Live mode

► Select Request Information – for additional status message options.

► The logged messages can be exported to a file using the ‘Export’ option. The exported file from EHX is an XML file. This can be imported into Excel as a delimited file using the “ “ (speech quotes) as a separator

Note: Status messages are logged automatically once the EHX s/w is started

DIAGNOSTIC TOOLS IN EHX

SYSTEM MONITORING / ANTENNA ROLES

Use the system monitoring screen to give a graphical overview of the matrix health status

Use the antenna/role screen to monitor FreeSpeak beltpack roaming activity

DIAGNOSTIC TOOLS IN EHX

Resource chart

DIAGNOSTIC TOOLS IN EHX

UPLOADING A CONFIGURATION

The active configuration in the matrix can be uploaded and stored onto the EHX PC

In the Systems screen, right-click the display for the target matrix in the main section of the display.

► Select Configuration > Upload Active Configuration from Rack.

Note:

1) The Upload Active Configuration functionality is not available over a serial connection from the Eclipse EHX Frame and the EHX PC.

2) The upload does contain Logic Maestro and Control Macro information

DIAGNOSTIC TOOLS IN EHX

Hands on session

► Email save diagnostic file to your trainer

► Crosspoint Map – make / break routes

► Matrix event log – ► Request a Matrix Overview► Export a log file

► Upload a configuration from matrix

DIAGNOSTIC TOOLS IN EHX

Thank you!