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ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães [email protected]

ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães [email protected]

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Page 1: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

ECDL’2000 - Lisbon, September 2000

© 2000, nmg

InteractivityDesign and Construction Paradigms

Nuno M. Guimarã[email protected]

Page 2: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

2ECDL’2000 - Lisbon, September 2000

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Summary

• Illustrations of a problem• Visions of the world and language• … A way out!• Design framework

Page 3: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Question

In the context of the design of interactive artifacts to used and explored by people...… which principles, motivations, methods, make the design process effective ?!

Page 4: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

4ECDL’2000 - Lisbon, September 2000

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Pixels, words, or meaning ?

Page 5: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Pixels, words, or meaning ?

• …

LisbonPortugal(well, more or less…)

Page 6: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Pictures of “reality” ?

Page 7: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Page 8: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Page 9: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Page 10: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Page 11: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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So what is this ?

Page 12: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Page 13: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Page 14: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Page 15: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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So what is this ?

Page 16: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Problem/Claim

• There is no information (by itself), only data...

• We (people) “make” the information through interpretation and assignment of “meaning” ...

• “Meaning” is incomplete, shared, sufficient, ...

Page 17: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Implications

• What is absolute or relative in interative artifact design ?

• More specifically…– How universal are the indexing

schemes in digital libraries ?– How far can we go in standardizing

metadata (like the “semantic descriptions in MPEG7”) ?

Page 18: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Visions of world and language

• Philosophy of Language & Cognition– Wittgenstein : from a universal to multiple “languages”

– Heidegger : the rejection of the dualism objectivity-subjectivity, situated existence (dasein, throwness) and interpretations of breakdown

– Neurobiology [Damásio94] : emotion as unavoidable in “rational” behaviour

– Logic and Linguagem [Devlin97]: from language to communication

Page 19: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Visions of world and language

• “Pragmatic” theories of language – Speech Act Theory [Searle69] : from language as a

logical system to language as an action and communication medium; Argumentation [Toulmin58] : from theoretical logic to the logic of argumentation

• Cognition in the Technological Context– Augmenting the Human Intellect [Engelbart66] – Understanding Computers and Cognition [Winograd86] – Plans and Situated Actions [Suchman86]

Page 20: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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…conclusion...

• From facts and reflection, …

… socially constructed “truths”, contextual and situated

dimensions are paramount in the design and usage of interactive artifacts...

Page 21: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Myth after Myth after Myth...

• The “quality” of coded speech

• The “transparency” of distributed systems

• The “consistency” of distributed

hypermedia systems

• The “intelligence” of tutoring systems

• The “understanding” of natural language

Page 22: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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So...

• A framework to see the world of artifacts, and to design new ones...

– Augmentation

– Affordances, mapping, constraints and feedback

– Breakdowns

– Cognitive modes : reflective and experiential

Page 23: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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A design framework

• Augmentation, as in H-LAM/T - Human Using Language, Artifacts and Methodology in which he is Trained [Engelbart66], Memex…

• Affordances : functionality and behaviour that are perceived for an object; Mapping : correlation between an artifact’s interface and the (spatial or temporal) accessibility to the perceived functions; Constraints & Feedback. [Norman88, Norman92,Norman93]

Page 24: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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A design framework (affordances)

Page 25: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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A design framework

• Breakdown– Cognitive breakdown determines, or

activates, processes of interpretation

– Breakdown : blocking or progress factor [Winograd86, Suchman86]

– “The design of an artifact should be guided by the organization of the space of possible breakdowns of action ” [Winograd86]

Page 26: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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A design framework (breakdown)

Page 27: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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A design framework

• Experiential Cognition• Sensorial and mechanized tasks

• Reflective Cognition• Learning and reasoning activities, that

generate changes in the “cognitive structures” of the person [Norman92,Norman93]

• From experiential to reflective and back : management of cognitive breakdowns

Page 28: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Example

Classification and Search in Video Archives“…building a universal ontology for describing AV content is probably impossible since as communities evolve, their ontologies also evolve…” [Auffret99]

• There are no universal ontologies in information (or data) classification.

• Rapid and flexible visual interaction are the main solution to effective access. Navigation and exploration are augmentation processes

• Characteristics of multimedia data (video) can be used to create interactive visual representations providing effective manipulation mechanisms

Page 29: ECDL’2000 - Lisbon, September 2000 © 2000, nmg Interactivity Design and Construction Paradigms Nuno M. Guimarães nmg@di.fc.ul.pt

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Conclusion

• As usual “there is no silver bullet”…

• Information is “our” interpretation of data• Support people interpreting data, as fast and

easily as possible• Machines cannot understand, only mimic the

understanding of one of us (or some of us, or most of us, but not all of us)