ECCI’s Resiliency Forum Asia

August 28, 2013

The World is Getting Riskier

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Traditional corporate strategies are no longer protecting us from unexpected events.

The imperative to be resilient is high with the need to ensure the continuity of essential services in the face of all hazards.

Attributes of organizational resilience need to be better understood and integrated into an organization’s everyday life, philosophy and culture.

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ICOR’s Mission: Build Resilient Communities

All organizations in a community need to provide their goods and services under all conditions in order for a

community to be resilient.

ICOR University’s 10 Disciplines

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Resiliency Framework

ICOR’s Resiliency Framework outlines the 10 disciplines necessary for each organization to

achieve resilience.

What is Organizational Resilience?

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Resilience is focused on an organization’s ability to achieve

its immediate objectives in uncertain and non-routine

times.

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Organizational resilience is the adaptive capacity of an organization in a complex and changing environment.

ISO 22300

What is Organizational Resilience?

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What is Adaptive Capacity? (and why do we care?)

Adaptive capacity is determined by:The ability of organizations to learn and store knowledge and experienceCreative flexibility in decision making and problem solvingThe existence of power structures that are responsive and consider the needs of all stakeholders.

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Scheffer et al. 2000, Berkes et al. 2002

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Benefits of Enhanced Resilience

Organizations with adaptive cultures, innovative thinkers and inner strength thrive in the face of unpredictable markets. As such, building resilience has daily business benefits.

©2013 ICOR ALL RIGHTS RESERVED Valikangas (2010)

Enhanced Leadership Capacity

Improved Performance

Ability to Change as

Needed

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The Role of Management Systems

in Increasing Resilience

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The implementation of management systems encourages risk management

across the organization

The Value of Management Systems

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Management systems standards return a bottom-line financial value larger than any investment or time incurred.

Adopters of management system standards have higher rates of survival than non-adopters.

Adopters of management system standards have higher sales than non-adopters.

Small businesses achieve proportionally more benefits than larger organizations.

Harvard Business School, 2008

The Value of Management Systems

Management systems are those activities used to anticipate, prevent, and resolve

known problems.”

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Flexibility Discipline Consistency

Harvard Business School, 2008

Management System Standards

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ISO 22301: Business Continuity

Future Standards?

Social Accountability

ISO 28000: Supply Chain Security

Integration of Management Systems

Different management systems can be integrated into a single, joint system

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The integration is expected to facilitate synergies in using supporting processes that may be common to them thus eliminating waste and increasing efficiency 

ISO 22316: Organizational Resilience Principles

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Attributes

Systems

Systems

The Implementation & Integration of

Risk-based Management

System Standards

Cultural Attributes and

Behaviors Evident in “Resilient”

Organizations

Challenges for Resilience Practitioners

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There is surely nothing quite so useless as doing with great efficiency what should

not be done at all. Peter F. Drucker

Questions?

Lynnda NelsonPresident, ICOR

Lynnda@theicor.org866-765-8321 North America+1630-705-0910 International

www.theICOR.org

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