IASC Sub-Working Group on Accountability to Affected Populations

How can clusters be more accountable to affected populations?

Geneva - July 1, 2011

www.ecbproject.org

Improve access to learning opportunitiesImprove access to learning opportunitiesField-based action researchField-based action researchBuild support of country leadershipBuild support of country leadership

Develop competencies to fit agency needsDevelop competencies to fit agency needs Business case for capacity building Business case for capacity building

Help promote common standardsHelp promote common standardsBuild pool of professional, competent staffBuild pool of professional, competent staffDemonstrate return on investmentDemonstrate return on investment

Field

Agency

Sector

ECB Project: System wide approach

Accountability “Cloud”Accountability “Cloud”What are we actually accountable for?What are we actually accountable for?

Local Partner Codes

Anti-Terrorist Act

National Laws

CARE Program PrinciplesDonor Compliance

Cluster Standards

UN guidelines

Govt. Standards

Local Culture

Procurement Regulations

Sphere Standards

CARE Operations Manual

Accountability Frameworks

Code of Conduct

UboraCARE Project

Standards

HAP StandardsAssistance Delivery

Stakeholder Accountability “Cloud”Stakeholder Accountability “Cloud”Who is actually accountable for what?Who is actually accountable for what?

Local Partner

Lead Member HQ

National Government

UN Resident Coordinator

CARE Member

Cluster Coordinator

Humanitarian Coordinator

Govt. Tech Depts.

UN Agency

Communities

Contractors

Peer NGOs

Donor

Country Office

RMUCARE

International

Stakeholder Power Relations Stakeholder Power Relations

Donor RepsTrad.

LeadersCommunities

Beneficiaries

National NGOs

Senior Mgmt Nat. Tech Depts.

Armed Groups

UN Agencies

Peer Agencies

Cluster Coordinator

Agency

Donor Govts. Women

Less power

More power

Vulnerable Groups

Local Partners

Host Govt.

Common Elements of Common Elements of AccountabilityAccountability

Leadership/Governance Leadership/Governance

Transparency / Information SharingTransparency / Information Sharing

ParticipationParticipation

Complaints & FeedbackComplaints & Feedback

Design, Monitoring and Evaluation Design, Monitoring and Evaluation

Two-pronged approachesTwo-pronged approaches

Accountability of cluster Accountability of cluster members to affected members to affected populationspopulations

Cluster accountability Cluster accountability framework framework

Shelter Cluster PilotShelter Cluster Pilot WASH Cluster PilotWASH Cluster Pilot

Improving systemsImproving systems

Deployment of Deployment of accountability advisersaccountability advisers

Mainstreaming (training Mainstreaming (training cluster coordinators)cluster coordinators)

Technical CompetenciesTechnical Competencies

Pilot Clusters – 1Pilot Clusters – 1stst phase phase