EBSCO Discovery Service

Beth BernhardtElectronic Resources Librarian / UNC Greensboro

• Catalog– Usability study showed that at UNCG

students didn’t like it and are avoiding it when possible

– The interface is clunky and hard to use.• Database Pages -

– Students found it hard to navigate.– Student didn’t go directly to the source

they needed– Used “find” to look for databases

•

Why a Discovery Tool?

Systems Advisory Committee

• Committee structure– Head of Public Services – Head of Reference– 2 Reference Librarians– Head of Cataloging– Head of Acquisitions– Electronic Resources Librarian– Systems Librarian– Assoc. Dean of Electronic Resources and Information

Technology

Trial• Research on the different products

available• Product demos from the company's

on Summon and EBSCO• Summon – looked at other schools

sites• EDS – setup a trial for 3 months• Went with EDS July 1, 2010

How we integrated the tool• Named it OneSearch• Main website• Database page• Libguides• Guest site• Mobile site

Usability Testing – Reports from Several Schools

• Discovery tools (DT) are popular across all user groups.

• Of all user groups, DT are least popular with graduate students.

• Overall, DT are much more popular with users than with librarians.

• DT are perceived as easy to use.• Users like being able to search many sources

through one search box.• All schools that have done usage studies report

significant increases in full text items retrieved.

UNCG Librarians• Do you use EDS at the Reference

Desk?– 3 out of 6 said yes– “I typically don’t show it because,

honestly, I just don’t think about it”– “Yes if they are doing a more general

topic”

Usage StatsProject Muse        

Aug-09 414 Aug-10 529 27%

Sep-09 791 Sep-10 942 19%

NetLibrary      

July - Oct 2009  2708 July - Oct 2010  3809 40%

        Oxford Journals Package      

Aug-09 261 Aug-10 489 87%

Sep-09 725 Sep-10 1000 38%

Oct-09 663 Oct-10 972 46%

Usage StatsSeptember 2009 Stats (without EDS) vs. September 2010 Stats(with EDS)

Total Views Sept. 2009 Total Views Sept. 2010 % Increase with EDS

ATLA Religion Database with ATLASerials 188 266 41%CINAHL 12141 18473 52%Communication & Mass Media Complete 2716 3382 25%Environment Complete 297 553 86%International Bibliography of Theatre & Dance w/ FT 399 725 82%Literary Reference Center 683 1348 97%RIPM - Retrospective Index to Music Periodicals 36 45 25%

Total Views = Abstracts and FT where applicable

Small Sample from Patron Driven Acquisition Program

  2009 2010

July 5 5

Aug 6 18

Sept 7 22

Oct 7 25

     

Thank youBeth BernhardtElectronic Resources Librarian /UNC Greensboro /Journal Finder ConsultantBeth_Bernhardt@uncg.edu336-256-1210