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Safety at Eastman
Chemical Company
Doug Giles
Plant Protection Safety Manager
December 11, 2013
Who We Are Founded 1920 & headquartered Kingsport, TN
Fortune 500 company & Malcolm Baldrige NQA
2013 Responsible Care Company of the Year
2012 Sales Revenue $9.1 billion
Approx. 7,000 employees & 2,000 contractors
Over 500 buildings on 858 acres
Manufacture more than 1,200 products
• Chemicals, fibers, coatings, adhesives & plastics
• Major supplier of cellulose acetate fibers & PET
3
Eastman Safety
Eastman Kingsport Site (EKS) VPP STAR certified in 1998
• TOSHA’s Voluntary Protection Program (VPP) Called "Volunteer STAR"
• Formed 1996 to recognize companies with exemplary safety records
• Currently only 35 sites in TN have VPP STAR certification
• VPP STAR sites generally have 60-80% fewer injuries than industry average
Safety Committees
TNO Safety KRA Team
Process Safety Review Committee (Division PSRS)
Division Safety Coordinators’ Team
Personal Protective Equipment (PPE) Team
Traffic Safety Team
Process Hazard Analysis (PHA) Team
Risk Management & Facility Siting Committee
Hazardous Chemicals Committee
Hazardous Process Controls Committee • Combustion Control Committee
Institutional Biosafety Committee
Specially Trained Employees
Certified Safety Professionals (CSP)
Special Government Employees (SGE)
Certified Industrial Hygienists
Physicians
Registered Nurses and Nurse Practitioners
Emergency Medical Technicians (EMT’s) & Paramedics
HAZMAT Technicians
Tennessee Licensed Fire Fighters
Professional Engineers
Employee Assistance Counselors (contracted)
Licensed Physical Therapists
HSE Resources
TNO Plant Protection Department has 125 full-time
employees divided into four groups:
• Safety
• Emergency Response
• Technical Services
• Support Services
Corporate resources include: Health, Safety and Security,
Industrial Hygiene, Responsible Care, Environmental
Support, Product Safety and Medical
No Magic Bullet for Safety
Safety programs will only get you so far
Programs are the foundation for safety
Partially implemented programs do not produce excellent
results
Going to the next level requires saturation of programs
How important is safety vs. production / quality / cost
• What do employees hear more about?
How good is good enough?
• Can we actually go to Zero injuries?
Safety Excellence
“PERFECTION IS NOT ATTAINABLE,
BUT IF WE CHASE PERFECTION
WE CAN CATCH EXCELLENCE.”
Vince Lombardi
How Good is Good Enough?
Common perceptions that hinder excellence
• Zero injuries is absolute perfection -
unattainable
• When people are involved mistakes /
accidents will happen
• There is risk in everything we do
• Accidents are the cost of doing business
• We’re as good as our peers – good enough
Achieving Safety Excellence
Focus
• Not injury-free forever
• But – continuous, sustainable improvement
• Goal: To go increasingly longer periods injury free
Heartfelt belief that all injuries are preventable
• Injuries are not acceptable
• We do everything possible to prevent them
A passion for following safe and correct operating procedures
• Paying attention to details
• Not taking short-cuts
• "Do it right" the first time – every time
Achieving Safety Excellence
Being proactive in reducing exposures and preventing
injuries
• Task safety audits
• Near miss reporting / follow up
• Hazard identification / elimination
• Pre-job planning
Willingness to help others work safely
• Observing at-risk behaviors / conditions
• Immediate intervention – before behavior / condition
results in injury
• Willingness to give and receive feedback
Questions