East Ayrshire Libraries

Acceptable Use Policy

and Filtering

Acceptable Use Policy

• Guidelines– Acceptable and unacceptable use– Netiquette, including personal security– Network security– Vandalism and harassment– Email

• Misuse• Monitoring• Disclaimer

Filtering – policing the AUP

• Web Trends reporting software

• WebSweeper filtering software– Virus checking– Reactive filtering/web trends

AUP & filtering in action

• New customers given a copy of AUP• New customers sign a Terms and Conditions form• Manual booking system• Staff monitor users behaviour• Staff determine ‘acceptable’ behaviour• ‘Internet abuse’ procedures for staff• Scaled penalties for unacceptable use• Inappropriate sites blocked by WebSweeper

Filtering and young people

• Under 12s accompanied by an adult at time of booking and for duration of Internet session

• 12-16 year olds require a parent or guardian’s signature on a permission form before allowed on-line

The way forward• Additional library dedicated filtering software –

WebSense– Set up our own parameters– Introduce pro-active filtering– Generate our own usage reports– Reduce staff monitoring– Reduce inconsistencies

• Booking software– Reduce procedural inconsistencies– Provide an automated ‘audit trail’

• Review computer housekeeping

The End

Thank you

elaine-gray@east-ayrshire.gov.uk