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Parts & Service POWER & EQUIPMENT Performance you can count on Equipment • Parts • Service • Rentals www.eaglepowerandequipment.com

Eagle Power Parts & Service Brochure

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Factory trained technicians, shop services, on-site service, maintenance inspections, undercarriage maintenance, parts, filters, welding & fabriation, fluid analysis, rental equipment, extended warranties, and more

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Page 1: Eagle Power Parts & Service Brochure

Parts & Service

P O W E R & E Q U I P M E N T

Performance you can count onEquipment • Parts • Service • Rentals

www.eaglepowerandequipment.com

Page 2: Eagle Power Parts & Service Brochure

About Eagle Power & Equipment 2

Factory Trained Technicians 3

Shop Services 4

On-Site Service 5

Scheduled Maintenance Inspections 6

Undercarriage Maintenance 7

Parts 8

About Eagle Power & EquipmentOur BusinessEagle Power & Equipment has been providing service to the tri-state area for over 30 years. Our area includes Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania, New Castle County, Delaware and Cecil County, Maryland.

Eagle Power & Equipment is committed to our customers and will continue to offer courteous and reliable service year after year.

Our President Jerry McDonald is one of the original employees of Case Power and Equipment, the former Case dealer for the region. Our staff includes 50 employees whose combined experience totals hundreds of years. When you need support for your Case construction equipment or any other brand of construction machinery, turn to Eagle Power & Equipment.

Each of our branches has a complete parts department that draws stock from a factory parts depot located nearby in Mountville, PA.

Our ServicesMaintaining your equipment properly ensures you get the most out of your investment. Eagle Power & Equipment provides services to help maximize your uptime with same day parts delivery and on-site service. Our technicians undergo extensive training and are certified for any equipment they service. They routinely troubleshoot a situation to identify problems and quickly offer solutions to enhance your equipment’s performance.

When you need extra machines, Eagle Power & Equipment will deliver clean, well maintained rental equipment right to your jobsite. You can always count on getting good value by choosing a machine that solves your equipment problems from our used equipment fleet.

New, Used and Rental EquipmentWhatever type of equipment you’re looking for, you can probably find it at Eagle Power & Equipment. We carry the complete line of Case construction equipment, Takeuchi compact track loaders, wheel loaders and mini excavators, Kubota excavators, wheel loaders, tractor loader backhoes and rough terrain vehicles, Rammax trench rollers, Liebherr excavators and crawler loaders, trailers from Trail King, Cam Superline and Eagle Beaver, and all sorts of attachments from Allied, Paladin, Virnig, Helac and RoadHog.

Our CustomersThe businesses that use our equipment include construction companies, road builders, excavating contractors, utility contractors, landscapers, government agencies, demolition crews, and a variety of industries with routine maintenance needs.

Filters 9

Welding & Fabrication 10

Fluid Analysis 11

Rental Equipment 12

Remanufacturing Services 13

Shop Products 14

Extended Warranties 15

Table of Contents

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P O W E R & E Q U I P M E N T

Page 3: Eagle Power Parts & Service Brochure

Factory trained techniciansEagle Power & Equipment assures technicians are trained continually

■ Eagle Power & Equipment’s technicians are factory trained and certified

■ Case provides specialized training for their equipment

Our Technicians Are Factory Trained Eagle Power & Equipment has extensive training requirements to certify technicians and assure that they are properly equipped to service your machines. Our technicians attend classes at Case’s regional training centers at least twice each year to learn any new diagnostic and service techniques and to understand any changes in manuals or equipment requirements for Case machines.

Our technicians are trained in equipment operation, diagnostics, maintenance and repair. Eagle Power & Equipment combines classroom training with on-the-job experience for a thorough understanding of machine maintenance and repair. Safety regulations and procedures are emphasized throughout the training process.

Case Technical Training CenterAll classes at Case’s technical training center in Racine, WI are taught by certified specialists. There are courses on the functions and performance of specific machines, which include preventive maintenance inspections, adjustments, tests, troubleshooting techniques, and repair procedures. There are also component courses, which provide more in depth information for specialized technicians. As diagnostic equipment becomes more and more complex, training is especially critical to maintain equipment properly and optimize operating time.

Customer TrainingEagle Power & Equipment offers customer training classes at our three locations. We provide skill training for operating a variety of machines and equipment to assure that best practices are used on-site with proper operating techniques and that the range of machine capabilities is understood.

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Page 4: Eagle Power Parts & Service Brochure

DiagnosticsEagle Power & Equipment’s facilities are equipped with state-of-the-art diagnostic tools that provide accurate evaluations to pinpoint problems, whether they are with engines, drive trains, or hydraulic systems. Our shop staff is factory trained to correct equipment problems quickly and cost effectively to minimize your downtime.

Repair or RemanufactureEagle Power & Equipment offers repairs on any components. When a replacement is necessary, remanufactured components are an economical alternative. We offer a wide range of remanufacturing services that include engines, transmissions, torque converters, hydraulic pumps, hydraulic cylinders, and drive motors. All remanufactured components meet OEM standards and carry a warranty comparable to new component warranties.

Steam CleaningWhen we service your equipment in our shop, we include a complimentary steam cleaning, inside and out. Eagle Power & Equipment has an environmentally sound power washing system that separates dirt and grease, then recycles the water for reuse. After a visit to Eagle Power & Equipment’s shop, your machine will not only function better, but will leave looking its best!

Tire RepairAll of Eagle Power & Equipment’s shops are equipped to repair tires. Just drop them off, and we’ll have your tires back in operation in no time! Everything from large punctures to slow leaks can be repaired.

■ Engines and transmissions can be repaired or remanufactured

■ Remanufactured pumps, motors, and drive units are an economical alternative to buying new

Shop ServicesThe latest repair and diagnostic equipment, factory certified technicians

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Page 5: Eagle Power Parts & Service Brochure

on-Site ServiceTrained, certified technicians provide on-site services

Scheduled Maintenance On-SiteEagle Power & Equipment maintains a fleet of service trucks to provide on-site service for both repairs and routine maintenance. Our trained, certified technicians are dispatched to your jobsite to perform maintenance activities recommended by the equipment manufacturer at specified intervals. We can schedule these maintenance procedures when your machines are idle to optimize your equipment productivity.

Remotely Monitor Equipment for ProblemsWhen a wireless monitoring system is installed in your equipment, Eagle Power & Equipment can remotely monitor your machines and let you know when we receive any alerts for operation problems. Sometimes we even spot a problem before your operator is aware of it. We can diagnose repairs through our systems and come prepared to your site with the proper parts and tools to minimize your downtime.

■ Our fleet of service trucks is ready with the latest repair and diagnostic tools

■ Scheduled maintenance maximizes uptime

■ State-of-the-art diagnostic tools and service trucks for jobsite repairs and service

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Call Case breakdown assistance for on-site service 866-244-7000

Page 6: Eagle Power Parts & Service Brochure

On Time InspectionsYou can count on Eagle Power & Equipment to complete Scheduled Maintenance Inspections for your equipment to avoid downtime and keep your machines performing their best. Most equipment manufacturers require some sort of maintenance every 500 hours. We can verify service hours periodically to assure that timely maintenance activities are performed to meet warranty coverage requirements.

Factory Trained TechniciansAll machines are serviced by our factory trained technicians, on-site or in our shops. And we don’t only service the equipment we sell—we can service any brand that’s in your fleet.

Thorough InspectionsEach type of equipment has a thorough inspection regimen that is strictly followed to ensure that all appropriate equipment functions are inspected to identify any possible problems. Ask about a fluid analysis with each inspection to identify potential issues, based on the presence of metals and contaminants in the machine’s fluids.

Custom Hydraulic InspectionsEven the most experienced operators can’t detect hydraulic system efficiency loss until it reaches 16% – 20%. To protect against such losses, we recommend that machines depending on efficient hydraulic systems undergo a Custom Hydraulic Service inspection every 12 months or 2,000 hours. The service includes engine and hydraulic system performance tests, hydraulic oil sampling, and a walkaround inspection. All results are compared against new machines to detect wear in your components and repair minor problems before a major failure occurs.

■ Factory trained technicians

■ Documented maintenance for warranty assurance

■ Any brand

■ On-site or in our shop

Reduce downtime with Scheduled Maintenance Inspections by our factory trained technicians

Our scheduled machine inspections are available for the following equipment:

Equipment # of Inspection Points

Compaction Equipment 74 Crawler Tractors/Dozers 79 Excavators 70Forklifts 79 Motor Graders 80 Skid Steers/Compact Track Loaders 41 Tractor/Backhoe Loaders 79Wheel Loaders 78

Scheduled Maintenance

Inspections

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Page 7: Eagle Power Parts & Service Brochure

undercarriage Maintenance

Eagle Power & Equipment’s technicians are trained to identify undercarriage problems before major repairs are required. By measuring the thickness of the undercarriage components, our technicians can predict how long your undercarriage will last before replacements are needed. During preventive maintenance service, we include undercarriage evaluations at no additional charge.

Undercarriage Tips to Reduce WearExtend the life of your undercarriage by following a few simple rules.

• Double Wear Life with CELT CELT is Case Extended Life Track that can more than

double the wear life of a standard lubricated track design. With CELT, a hardened bushing is placed over a standard type track bushing. With this configuration, the larger bushing is free to rotate on the smaller bushing, reducing the scrubbing action between the bushing and the sprocket, which doubles the wear life.

• Adjust the track for correct tension Loose tracks can detrack. Over-tightening can cause

power loss, excessive roller and idler wear, and could tear the tracks. Refer to your operator’s manual for track inspection and tensioning procedures.

• Use the narrowest shoe possible Wider shoes can cause problems maneuvering by sticking

out farther and making it more difficult to turn. Wider shoes may be necessary, however, to keep the machine from sinking in extremely wet conditions.

• Keep the undercarriage clean of mud and debris The accumulation of mud and dirt around the

undercarriage can interfere with proper operation by changing the pitch, which changes the component engagement and leads to faster wear. Knock away any debris every day after use, then wash the tracks thoroughly with water.

• Minimize high operating speeds Higher speeds cause more wear on the undercarriage.

Use the slowest possible operating speed for the job.

• Alternate the turning direction Continuous turning to the same side can cause

asymmetrical wear and accelerate wear for sprocket teeth, track tread, guide lugs and roller flanges.

• Inspect your equipment visually every day for signs of wear

Check for cracks, bends and breaks on components. Look or wear on bushings, sprockets and rollers. If you see any components that are shiny, there’s probably an alignment problem. Make sure nuts and bolts are not loose, which can cause abnormal wear by interfering with proper movement of parts.

• Control track spinning when filling the bucket Use loader hydraulics to penetrate into the material to

reduce track spinning. Unnecessary spinning of the tracks can accelerate wear and cause cuts in the tracks.

■ Schedule inspections at regular intervals to spot problems

■ Monitor your undercarriage routinely

■ Don’t delay repairs or replacements on undercarriage components

■ Install CELT to double wear life

■ Any make, any model

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Fast AvailabilityEagle Power & Equipment has an extensive parts inventory to deliver your parts as quickly as possible. Check the online catalogs for the correct part number, and contact the location nearest you. Our parts and service managers have an average of ten years experience or more to help you find the parts you need. If it’s not in stock, we’ll locate the part through our extensive network of parts resources.

To Order, Call, Fax or EmailYou can call, fax, or email the parts department at the location nearest you to order your parts.

Parts Delivery or Pick-upMultiple shipping options are available—you can have your parts shipped to your location, or you can pick them up at any of our locations.

Also Available• Lighting—Easy to install magnetic and bolt on lights• Radio Kits—Plug into music, weather and news• On-site managed parts inventory

■ Extensive parts inventory

■ Order online to save time

■ Next day availability on most non-stock parts

PartsWhen you need them

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Page 9: Eagle Power Parts & Service Brochure

Filters■ Clean fluids are critical to optimum

equipment performance

■ Changing filters regularly avoids contamination of fluids

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Extensive Inventory Eagle Power & Equipment maintains an extensive inventory of filters, ready to service your equipment on schedule. It’s important to change filters regularly for optimum performance.

Wide Variety All your equipment filters are available at Eagle Power & Equipment—fuel filters, lube filters, air filters, hydraulic filters, and coolant filters.

Excellent QualityAll of our filters meet or exceed requirements specified by your machine’s manufacturer. We have filters for any make, any model.

Filter TipsCheck filters regularly for efficient engine operation. Your engine works harder and runs hotter with a clogged filter, which makes it more difficult for the fuel to pass through it. The additional stress causes the engine to wear down faster.

Check filters if your oil consumption increases When your engine burns more oil than normal, it is possible that dust and dirt is clogging the filter. It may be necessary to change the oil and the filter.

Dusty conditions can cause serious damage While changing the oil and filter, check the condition of the crank bearings. If scarred badly, they may need to be replaced. Also check oil rings and pistons for damage.

Keep air filters dry Air filters fail quickly when they pick up moisture. If they are exposed to moisture, check them frequently.

Use the correct filters With incorrect filters, there can be gaps, through which dust can enter.

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From attachment fabrication or modification to structural repairs or specialized accessory manufacturing, Eagle Power & Equipment’s structurally certified welders and fabricators can complete any job to exact specifications, assuring that workmanship standards are top quality.

Services• All buckets and loader/backhoe frames front and rear• Loader/backhoe, and excavator linkage assemblies• Skid steer and track loader frames and attachments• Dozer blades and track frame assemblies• Forklift masts and carriages• Motor grader blade components• Haul truck beds and bodies

Specialty Accessories Manufactured for your particular application, including:• Cab guard structures and screens• Light covers and enclosures• Cab glass vandal guards• Custom buckets and attachments for any application

Line Boring Services At our shop or in the field• Restore bushing, bore, and bearing points on all

equipment to their original orientation and specifications• At a fraction of component

replacement costs

Welding & FabricationAvailable for any brand, any model

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■ In our shop or in the field■ Chassis, frames, metal work,

attachments, and accessories

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Fluid AnalysisAnalyzing system fluids reveals actual internal conditions

■ Contaminant levels predict component failures accurately

■ Maintenance intervals can be dictated by contaminant levels in fluids to determine when to replace filters and change oil

■ Oil analysis records prove your equipment has been maintained and help increase resale value

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Eagle Power & Equipment offers fluid analysis kits to monitor the internal health of your equipment. Performing fluid analysis at regular intervals ensures that potential problems will be spotted as early as possible.

What Is Fluid Analysis?By extracting fluids from several areas in your equipment and analyzing the level of contaminants in the fluids, potential problems with component failure can actually be predicted. As components wear, microscopic pieces will appear in the fluids throughout the machine’s parts. By analyzing which metals are appearing where and in what concentration, the remaining life of each component can actually be predicted, so that you can anticipate when major repairs may be necessary.

Service and Repair RecommendationsBy evaluating the results of your machine’s fluid analysis, Eagle Power & Equipment can provide guidance on necessary repairs and filter and oil change intervals.

Laboratory AccreditationThe fluid analysis laboratories that Eagle Power & Equipment uses are ISO 17025 A2LA accredited, which is the highest level of quality certification for testing laboratories by the American Association for Laboratory Accreditation. You can be confident that the fluid analysis results are accurate, repeatable, and backed by stringent laboratory standards.

Sampling IntervalsManufacturers recommend sampling intervals for each model. Also consider how critical each piece of equipment is to your production in determining sampling frequency. You may want to reduce the hours between sampling periods for equipment operating under more stressful conditions.

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■ Clean, well maintained equipment

■ Delivered to your jobsite

Rental EquipmentSupplement your fleet with our top quality equipment

Eagle Power & Equipment is an equipment owner, too, with a fleet of construction equipment available for rent. Whether your need is bigger, smaller, shorter, taller, or just an addition to supplement that busy time of the year, Eagle Power & Equipment can help. If we don’t stock it, we can locate it through our network of affiliated dealers. Clean, well maintained machines can be delivered to your jobsite for daily, weekly or monthly rental.

Maintenance is performed on machines in our rental fleet at intervals recommended by the manufacturer. Repairs are always completed promptly, so you’ll never be inconvenienced by unexpected downtime.

Rent-to-OwnRenting from Eagle Power & Equipment is the perfect opportunity to try out a model that you’re thinking of purchasing to make sure you have the correct machine for your company. We also offer a Rent-to-Own option with a generous portion of your rental payment applied to the purchase price of the unit. In many cases, this fee will serve as the down payment when you are financing.

Our fleet is routinely updated. We rotate out older models, sell them with our used equipment, and replace them with new equipment.

Equipment Available for RentAttachmentsArticulated Trucks Backhoe LoadersCompact Track LoadersCompaction EquipmentCrawlersExcavatorsForkliftsHydraulic HammersMini Excavators

■ Newer models ■ Wide selection

■ Variety of attachments

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Remanufacturing ServicesAnything from Component Rebuild/Remanufacture to Total Machine Overhauls

■ Any brand, any model

■ Factory trained technicians

■ Components rebuilt to OEM specifications

■ Field service with our mobile service fleet

■ Huge savings over buying new

RebuildsMechanical ComponentsAxlesFinal drives Differentials Gear boxes Idler assemblies Wet brakes Drop boxes Gear reducer assemblies

EnginesComplete engine rebuildsEngine head rebuilds

Power TransmissionsMotors Generators Gen sets Alternators

Facilities and EquipmentEquipmentFull service mechanical shopHydraulic systems test benchMachine and welding shopState-of-the-art equipment

for machining and toolingPainting facilitiesHot caustic clean tanks

ServicesHydraulic ServicesCylinders and suspensions Pumps and motors Valves

Machine ServicesMajor overhaul Non-destructive testing Failure analysis Component upgrade Application analysis Machine work Inframe rebuilds Out of frame kit jobs Minor repair Evaluation and inspection

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Shop ProductsIn the shop or in the field

■ The right tools make the difference

■ Completing the job quickly and correctly

Lubrication EquipmentMake sure your equipment runs smoothGrease Guns & AccessoriesPumpsOilersGrease Joint Cleaners

Lift EquipmentRaise your equipment to desired heightIn-Line Air Bottle JacksHeavy-Duty Jack Stands

Power EquipmentMulti-purpose equipment for everyday jobsPressure WashersWater PumpsGenerators

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Extended WarrantiesProtect your equipment with an extended warranty or physical damage insurance

What is an extended warranty?An extended warranty provides a longer warranty on your machine beyond the period that comes with the original warranty for your equipment. It includes all the genuine OEM parts and the service performed by factory trained technicians that your original warranty covers.

Why buy an extended warranty?It protects you against the expense of unexpected repairs. Also, the resale value is higher, because the plan can usually be transferred to the new owner.

What equipment is eligible?New EquipmentAdd your extended warranty to your financing when you purchase any eligible equipment. You can purchase your extended warranty any time during the warranty period at standard new equipment rates. You can even add an extended warranty up to four months after the base warranty expires*. New equipment plans can be transferred to a new owner, which can boost its resale value.

Used EquipmentUsed equipment that is less than seven years old and has less than 7,000 hours at the time of registration** can usually be covered. An oil test for equipment with over 1,000 hours determines final eligibility. Most brands are eligible for coverage.

Payment OptionsFinance It—Payments can be financed through retail installment contracts. Charge It—For Case equipment, you can charge your extended warranty to your CNH Revolving Account. Ask about a credit line increase to accommodate your extended warranty payments.Lease It—Add extended warranty to your lease agreement.

Special RatesDiscounts are sometimes available for equipment covered by government contracts. Ask if your equipment qualifies.

* A surcharge may be added to the new equipment rate once the warranty period expires, and failures that occur within the first 30 days after registration may not eligible for reimbursements.

** Reimbursement rates vary with the type of equipment and equipment manufacturer.

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Pennsylvania

Delaware

Montgomeryville

New Castle

Uwchlan

Performance you can count onEquipment • Parts • Service • Rentals

ServicesCNH revolving account for parts, service, rental,

and accessory purchasesCustomized maintenance contractsEquipment rentalFactory trained service techniciansHauling serviceMachine clinicsMachine maintenance inspectionsOn-site field repairOperational & maintenance videosParts support with a multimillion dollar inventoryPreventative maintenance packagesSpecialized diagnostic equipmentSteam cleaningSystem guard oil analysisTire repairWarranty inspectionsWelding and fabrication

EquipmentArticulated Trucks Backhoe LoadersCompact Track LoadersCompaction EquipmentCrawlersExcavatorsForkliftsHydraulic HammersMini ExcavatorsRough Terrain VehiclesSkid SteersTractorsTrailersTrenchersTrench RollersWheel Loaders

PennsylvaniaMontgomeryville953 Bethlehem PikeMontgomeryville, PA 18936Phone: 215-699-5871Fax: 215-699-6416

Eagle55 Senn DriveUwchlan, PA 19480Phone: 610-458-7054Fax: 610-458-7094

DelawareNew Castle2211 DuPont HwyNew Castle, DE 19720Phone: 302-652-3028Fax: 302-652-7540

P O W E R & E Q U I P M E N T www.eaglepowerandequipment.com

Markets ServedAggregate and quarriesAgricultureConstructionDemolitionExcavatingForestryGovernmentGradingHome buildingIndustrialLandscapingPavingPipelineRailroadsRoads and bridgesScrap & RecyclingUtilities

Rental EquipmentDaily, Weekly and Monthly rental ratesDemonstrations availableHauling servicesRent-to-Own ratesSpecial rates for machines with attachmentsStand alone attachments