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eAccessibility in Europe practice policy and impact
Funka Nu Accessibility Days 13th April 2011
Jose Angel Martinez UseroDirector of International Projects and Relations
bull Background and policy context
bull Some relevant initiatives in the eAccessibility field
bull The Study on Monitoring eAccessibility in Europe
bull The Study on costs and benefits of eAccessibility
bull Other related projects
Contents
Main areas of interest
e-Accessibility - make ICT accessible to all meeting a wide spectrum of peoples needs in particular any special needs
Ageing - empower older people to fully participate in the economy and society continue independent lifestyles and enhance their quality of life
e-Competences - equip citizens with the knowledge skills and lifelong learning approach needed to increase social inclusion employability and enrich their lives
Socio-Cultural e-Inclusion - enable minorities migrants and marginalised young people to fully integrate into communities and participate in society by using ICT
Inclusive eGovernment - deliver better more diverse public services for all using ICT while encouraging increased public participation in democracy
The context
Policy frameworks
bullEuropean Disability strategy 2010-2020bullDigital AgendabullUN Convention on RPD
Standardsguidelines bullMandate 376 Accessibility requirements for public procurement of products and services in the ICT domainbullMandate 420 Accessibility requirements for public procurement in the Built EnvironmentbullMandate 473 to include Accessibility following DFA in relevant standardization activitiesbullWCAG 20
Regulationlegislation
bullReport on the implementation of eAccessibility articles in EU directives
Some relevant initiatives
Priorities Web Digital TV Emergency
Services
Self-
service
Terminals
AT
CIP Pilot - DTV4all X
CIP Pilot - Reach112 X
CIP Pilot - APSIS4all X
TN ndash eAccess+ X X
TN - ATs -ETNA and ATIS4all X
Study costbenefits X X X
Study AT market X
The scope of running pilots thematic networks and studies
Monitoring eAccessibility in Europe
httpwwweaccessibility-monitoringeu
bull The 2006 Ministerial ldquoRiga Declarationrdquo on ICT for an inclusive information society highlights the need for facilitating the accessibility and usability of ICT products and services for all with a special focus on people with disabilities
bull MeAC 1 2007-2008
bull MeAC 2 2009-2011
Background and policy context
Monitor the status and progress made in eAccessibility in a series of selected countries identifying the best practices
Draw up an annual report which include comparisons by country and over time
Develop a tool for gathering the data
Establish a direct and regular relationship with the relevant actors in the field of eAccessibility
Define develop and apply a benchmarking framework for the monitoring and comparative analysis
Objectives
Scope
Selection of countries 12 EU and 3 Non-EU
EU countries United Kingdom Ireland Sweden Spain Denmark Italy Germany Hungary Portugal France Netherlands and Czech Republic
Non-EU countries United States Australia and Canada
Countries participating in a voluntary basis Norway Greece
Period of analysis 2009-2011
DEVICESSERVICES
TELEPHONY FixedMobileSpecial telephones (text and videotelephone)
Mobile Web INTERNET WebCOMPUTERS Desktop
PortableMEDIA Analogue television
Digital televisionHOMES Digital homes
TelecareURBAN ENVIRONMENT ATMs
Vending machinesVirtual kiosks
Digital information panels EDUCATIONAL ENVIRONMENT Electronic books
Elearning platformsWORK ENVIRONMENT Office technology - hardware
Office technology - softwareASSISTIVE TECHNOLOGIES Hardware
Software
Selection of technologies to be monitored
Analysis of national experts (30)
15 technology experts (technology questionnaire)15 policy experts (policy questionnaire)
Surveys to main stakeholders Consultation to associations of people with disabilities to get feedback on some specific issues
Workshops with experts
Analysis of main results and feedback from decision makers
Research methods
Website
Balance Scorecard Tool
Search applications and download of raw data
Annual Reports
Report on the implementation of accessibility articles in Telecom Directives
Report of interpretation and implementation of WCAG 20 in MS
Main outcomes
Global eAccessibility status by country
40
3837
3033
372224
4452
4049
304849
4630
6548
41
0 10 20 30 40 50 60 70
GRAND TOTALTOTAL EU COUNTRIES
Czech RepublicDenmark
FranceGermany
GreeceHungary
IrelandItaly
PortugalSpain
SwedenThe NetherlandsUnited Kingdom
TOTAL NON-EU COUNTRIESAustralia
CanadaNorway
United States of America
Global eAccessibility policy by country
Technology status vs Policy implementation
Correspondence between eAccessibility level and the degree of eAccessibility policy implementation in the countries analyzed
0
20
40
60
80
100CZ
DK
FR
DE
GR
HU
IE
ITPTES
SE
NL
UK
AU
CA
NO
US
eAccessibility policy implementation leveleAccessibility status
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
bull Background and policy context
bull Some relevant initiatives in the eAccessibility field
bull The Study on Monitoring eAccessibility in Europe
bull The Study on costs and benefits of eAccessibility
bull Other related projects
Contents
Main areas of interest
e-Accessibility - make ICT accessible to all meeting a wide spectrum of peoples needs in particular any special needs
Ageing - empower older people to fully participate in the economy and society continue independent lifestyles and enhance their quality of life
e-Competences - equip citizens with the knowledge skills and lifelong learning approach needed to increase social inclusion employability and enrich their lives
Socio-Cultural e-Inclusion - enable minorities migrants and marginalised young people to fully integrate into communities and participate in society by using ICT
Inclusive eGovernment - deliver better more diverse public services for all using ICT while encouraging increased public participation in democracy
The context
Policy frameworks
bullEuropean Disability strategy 2010-2020bullDigital AgendabullUN Convention on RPD
Standardsguidelines bullMandate 376 Accessibility requirements for public procurement of products and services in the ICT domainbullMandate 420 Accessibility requirements for public procurement in the Built EnvironmentbullMandate 473 to include Accessibility following DFA in relevant standardization activitiesbullWCAG 20
Regulationlegislation
bullReport on the implementation of eAccessibility articles in EU directives
Some relevant initiatives
Priorities Web Digital TV Emergency
Services
Self-
service
Terminals
AT
CIP Pilot - DTV4all X
CIP Pilot - Reach112 X
CIP Pilot - APSIS4all X
TN ndash eAccess+ X X
TN - ATs -ETNA and ATIS4all X
Study costbenefits X X X
Study AT market X
The scope of running pilots thematic networks and studies
Monitoring eAccessibility in Europe
httpwwweaccessibility-monitoringeu
bull The 2006 Ministerial ldquoRiga Declarationrdquo on ICT for an inclusive information society highlights the need for facilitating the accessibility and usability of ICT products and services for all with a special focus on people with disabilities
bull MeAC 1 2007-2008
bull MeAC 2 2009-2011
Background and policy context
Monitor the status and progress made in eAccessibility in a series of selected countries identifying the best practices
Draw up an annual report which include comparisons by country and over time
Develop a tool for gathering the data
Establish a direct and regular relationship with the relevant actors in the field of eAccessibility
Define develop and apply a benchmarking framework for the monitoring and comparative analysis
Objectives
Scope
Selection of countries 12 EU and 3 Non-EU
EU countries United Kingdom Ireland Sweden Spain Denmark Italy Germany Hungary Portugal France Netherlands and Czech Republic
Non-EU countries United States Australia and Canada
Countries participating in a voluntary basis Norway Greece
Period of analysis 2009-2011
DEVICESSERVICES
TELEPHONY FixedMobileSpecial telephones (text and videotelephone)
Mobile Web INTERNET WebCOMPUTERS Desktop
PortableMEDIA Analogue television
Digital televisionHOMES Digital homes
TelecareURBAN ENVIRONMENT ATMs
Vending machinesVirtual kiosks
Digital information panels EDUCATIONAL ENVIRONMENT Electronic books
Elearning platformsWORK ENVIRONMENT Office technology - hardware
Office technology - softwareASSISTIVE TECHNOLOGIES Hardware
Software
Selection of technologies to be monitored
Analysis of national experts (30)
15 technology experts (technology questionnaire)15 policy experts (policy questionnaire)
Surveys to main stakeholders Consultation to associations of people with disabilities to get feedback on some specific issues
Workshops with experts
Analysis of main results and feedback from decision makers
Research methods
Website
Balance Scorecard Tool
Search applications and download of raw data
Annual Reports
Report on the implementation of accessibility articles in Telecom Directives
Report of interpretation and implementation of WCAG 20 in MS
Main outcomes
Global eAccessibility status by country
40
3837
3033
372224
4452
4049
304849
4630
6548
41
0 10 20 30 40 50 60 70
GRAND TOTALTOTAL EU COUNTRIES
Czech RepublicDenmark
FranceGermany
GreeceHungary
IrelandItaly
PortugalSpain
SwedenThe NetherlandsUnited Kingdom
TOTAL NON-EU COUNTRIESAustralia
CanadaNorway
United States of America
Global eAccessibility policy by country
Technology status vs Policy implementation
Correspondence between eAccessibility level and the degree of eAccessibility policy implementation in the countries analyzed
0
20
40
60
80
100CZ
DK
FR
DE
GR
HU
IE
ITPTES
SE
NL
UK
AU
CA
NO
US
eAccessibility policy implementation leveleAccessibility status
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Main areas of interest
e-Accessibility - make ICT accessible to all meeting a wide spectrum of peoples needs in particular any special needs
Ageing - empower older people to fully participate in the economy and society continue independent lifestyles and enhance their quality of life
e-Competences - equip citizens with the knowledge skills and lifelong learning approach needed to increase social inclusion employability and enrich their lives
Socio-Cultural e-Inclusion - enable minorities migrants and marginalised young people to fully integrate into communities and participate in society by using ICT
Inclusive eGovernment - deliver better more diverse public services for all using ICT while encouraging increased public participation in democracy
The context
Policy frameworks
bullEuropean Disability strategy 2010-2020bullDigital AgendabullUN Convention on RPD
Standardsguidelines bullMandate 376 Accessibility requirements for public procurement of products and services in the ICT domainbullMandate 420 Accessibility requirements for public procurement in the Built EnvironmentbullMandate 473 to include Accessibility following DFA in relevant standardization activitiesbullWCAG 20
Regulationlegislation
bullReport on the implementation of eAccessibility articles in EU directives
Some relevant initiatives
Priorities Web Digital TV Emergency
Services
Self-
service
Terminals
AT
CIP Pilot - DTV4all X
CIP Pilot - Reach112 X
CIP Pilot - APSIS4all X
TN ndash eAccess+ X X
TN - ATs -ETNA and ATIS4all X
Study costbenefits X X X
Study AT market X
The scope of running pilots thematic networks and studies
Monitoring eAccessibility in Europe
httpwwweaccessibility-monitoringeu
bull The 2006 Ministerial ldquoRiga Declarationrdquo on ICT for an inclusive information society highlights the need for facilitating the accessibility and usability of ICT products and services for all with a special focus on people with disabilities
bull MeAC 1 2007-2008
bull MeAC 2 2009-2011
Background and policy context
Monitor the status and progress made in eAccessibility in a series of selected countries identifying the best practices
Draw up an annual report which include comparisons by country and over time
Develop a tool for gathering the data
Establish a direct and regular relationship with the relevant actors in the field of eAccessibility
Define develop and apply a benchmarking framework for the monitoring and comparative analysis
Objectives
Scope
Selection of countries 12 EU and 3 Non-EU
EU countries United Kingdom Ireland Sweden Spain Denmark Italy Germany Hungary Portugal France Netherlands and Czech Republic
Non-EU countries United States Australia and Canada
Countries participating in a voluntary basis Norway Greece
Period of analysis 2009-2011
DEVICESSERVICES
TELEPHONY FixedMobileSpecial telephones (text and videotelephone)
Mobile Web INTERNET WebCOMPUTERS Desktop
PortableMEDIA Analogue television
Digital televisionHOMES Digital homes
TelecareURBAN ENVIRONMENT ATMs
Vending machinesVirtual kiosks
Digital information panels EDUCATIONAL ENVIRONMENT Electronic books
Elearning platformsWORK ENVIRONMENT Office technology - hardware
Office technology - softwareASSISTIVE TECHNOLOGIES Hardware
Software
Selection of technologies to be monitored
Analysis of national experts (30)
15 technology experts (technology questionnaire)15 policy experts (policy questionnaire)
Surveys to main stakeholders Consultation to associations of people with disabilities to get feedback on some specific issues
Workshops with experts
Analysis of main results and feedback from decision makers
Research methods
Website
Balance Scorecard Tool
Search applications and download of raw data
Annual Reports
Report on the implementation of accessibility articles in Telecom Directives
Report of interpretation and implementation of WCAG 20 in MS
Main outcomes
Global eAccessibility status by country
40
3837
3033
372224
4452
4049
304849
4630
6548
41
0 10 20 30 40 50 60 70
GRAND TOTALTOTAL EU COUNTRIES
Czech RepublicDenmark
FranceGermany
GreeceHungary
IrelandItaly
PortugalSpain
SwedenThe NetherlandsUnited Kingdom
TOTAL NON-EU COUNTRIESAustralia
CanadaNorway
United States of America
Global eAccessibility policy by country
Technology status vs Policy implementation
Correspondence between eAccessibility level and the degree of eAccessibility policy implementation in the countries analyzed
0
20
40
60
80
100CZ
DK
FR
DE
GR
HU
IE
ITPTES
SE
NL
UK
AU
CA
NO
US
eAccessibility policy implementation leveleAccessibility status
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
The context
Policy frameworks
bullEuropean Disability strategy 2010-2020bullDigital AgendabullUN Convention on RPD
Standardsguidelines bullMandate 376 Accessibility requirements for public procurement of products and services in the ICT domainbullMandate 420 Accessibility requirements for public procurement in the Built EnvironmentbullMandate 473 to include Accessibility following DFA in relevant standardization activitiesbullWCAG 20
Regulationlegislation
bullReport on the implementation of eAccessibility articles in EU directives
Some relevant initiatives
Priorities Web Digital TV Emergency
Services
Self-
service
Terminals
AT
CIP Pilot - DTV4all X
CIP Pilot - Reach112 X
CIP Pilot - APSIS4all X
TN ndash eAccess+ X X
TN - ATs -ETNA and ATIS4all X
Study costbenefits X X X
Study AT market X
The scope of running pilots thematic networks and studies
Monitoring eAccessibility in Europe
httpwwweaccessibility-monitoringeu
bull The 2006 Ministerial ldquoRiga Declarationrdquo on ICT for an inclusive information society highlights the need for facilitating the accessibility and usability of ICT products and services for all with a special focus on people with disabilities
bull MeAC 1 2007-2008
bull MeAC 2 2009-2011
Background and policy context
Monitor the status and progress made in eAccessibility in a series of selected countries identifying the best practices
Draw up an annual report which include comparisons by country and over time
Develop a tool for gathering the data
Establish a direct and regular relationship with the relevant actors in the field of eAccessibility
Define develop and apply a benchmarking framework for the monitoring and comparative analysis
Objectives
Scope
Selection of countries 12 EU and 3 Non-EU
EU countries United Kingdom Ireland Sweden Spain Denmark Italy Germany Hungary Portugal France Netherlands and Czech Republic
Non-EU countries United States Australia and Canada
Countries participating in a voluntary basis Norway Greece
Period of analysis 2009-2011
DEVICESSERVICES
TELEPHONY FixedMobileSpecial telephones (text and videotelephone)
Mobile Web INTERNET WebCOMPUTERS Desktop
PortableMEDIA Analogue television
Digital televisionHOMES Digital homes
TelecareURBAN ENVIRONMENT ATMs
Vending machinesVirtual kiosks
Digital information panels EDUCATIONAL ENVIRONMENT Electronic books
Elearning platformsWORK ENVIRONMENT Office technology - hardware
Office technology - softwareASSISTIVE TECHNOLOGIES Hardware
Software
Selection of technologies to be monitored
Analysis of national experts (30)
15 technology experts (technology questionnaire)15 policy experts (policy questionnaire)
Surveys to main stakeholders Consultation to associations of people with disabilities to get feedback on some specific issues
Workshops with experts
Analysis of main results and feedback from decision makers
Research methods
Website
Balance Scorecard Tool
Search applications and download of raw data
Annual Reports
Report on the implementation of accessibility articles in Telecom Directives
Report of interpretation and implementation of WCAG 20 in MS
Main outcomes
Global eAccessibility status by country
40
3837
3033
372224
4452
4049
304849
4630
6548
41
0 10 20 30 40 50 60 70
GRAND TOTALTOTAL EU COUNTRIES
Czech RepublicDenmark
FranceGermany
GreeceHungary
IrelandItaly
PortugalSpain
SwedenThe NetherlandsUnited Kingdom
TOTAL NON-EU COUNTRIESAustralia
CanadaNorway
United States of America
Global eAccessibility policy by country
Technology status vs Policy implementation
Correspondence between eAccessibility level and the degree of eAccessibility policy implementation in the countries analyzed
0
20
40
60
80
100CZ
DK
FR
DE
GR
HU
IE
ITPTES
SE
NL
UK
AU
CA
NO
US
eAccessibility policy implementation leveleAccessibility status
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Some relevant initiatives
Priorities Web Digital TV Emergency
Services
Self-
service
Terminals
AT
CIP Pilot - DTV4all X
CIP Pilot - Reach112 X
CIP Pilot - APSIS4all X
TN ndash eAccess+ X X
TN - ATs -ETNA and ATIS4all X
Study costbenefits X X X
Study AT market X
The scope of running pilots thematic networks and studies
Monitoring eAccessibility in Europe
httpwwweaccessibility-monitoringeu
bull The 2006 Ministerial ldquoRiga Declarationrdquo on ICT for an inclusive information society highlights the need for facilitating the accessibility and usability of ICT products and services for all with a special focus on people with disabilities
bull MeAC 1 2007-2008
bull MeAC 2 2009-2011
Background and policy context
Monitor the status and progress made in eAccessibility in a series of selected countries identifying the best practices
Draw up an annual report which include comparisons by country and over time
Develop a tool for gathering the data
Establish a direct and regular relationship with the relevant actors in the field of eAccessibility
Define develop and apply a benchmarking framework for the monitoring and comparative analysis
Objectives
Scope
Selection of countries 12 EU and 3 Non-EU
EU countries United Kingdom Ireland Sweden Spain Denmark Italy Germany Hungary Portugal France Netherlands and Czech Republic
Non-EU countries United States Australia and Canada
Countries participating in a voluntary basis Norway Greece
Period of analysis 2009-2011
DEVICESSERVICES
TELEPHONY FixedMobileSpecial telephones (text and videotelephone)
Mobile Web INTERNET WebCOMPUTERS Desktop
PortableMEDIA Analogue television
Digital televisionHOMES Digital homes
TelecareURBAN ENVIRONMENT ATMs
Vending machinesVirtual kiosks
Digital information panels EDUCATIONAL ENVIRONMENT Electronic books
Elearning platformsWORK ENVIRONMENT Office technology - hardware
Office technology - softwareASSISTIVE TECHNOLOGIES Hardware
Software
Selection of technologies to be monitored
Analysis of national experts (30)
15 technology experts (technology questionnaire)15 policy experts (policy questionnaire)
Surveys to main stakeholders Consultation to associations of people with disabilities to get feedback on some specific issues
Workshops with experts
Analysis of main results and feedback from decision makers
Research methods
Website
Balance Scorecard Tool
Search applications and download of raw data
Annual Reports
Report on the implementation of accessibility articles in Telecom Directives
Report of interpretation and implementation of WCAG 20 in MS
Main outcomes
Global eAccessibility status by country
40
3837
3033
372224
4452
4049
304849
4630
6548
41
0 10 20 30 40 50 60 70
GRAND TOTALTOTAL EU COUNTRIES
Czech RepublicDenmark
FranceGermany
GreeceHungary
IrelandItaly
PortugalSpain
SwedenThe NetherlandsUnited Kingdom
TOTAL NON-EU COUNTRIESAustralia
CanadaNorway
United States of America
Global eAccessibility policy by country
Technology status vs Policy implementation
Correspondence between eAccessibility level and the degree of eAccessibility policy implementation in the countries analyzed
0
20
40
60
80
100CZ
DK
FR
DE
GR
HU
IE
ITPTES
SE
NL
UK
AU
CA
NO
US
eAccessibility policy implementation leveleAccessibility status
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Monitoring eAccessibility in Europe
httpwwweaccessibility-monitoringeu
bull The 2006 Ministerial ldquoRiga Declarationrdquo on ICT for an inclusive information society highlights the need for facilitating the accessibility and usability of ICT products and services for all with a special focus on people with disabilities
bull MeAC 1 2007-2008
bull MeAC 2 2009-2011
Background and policy context
Monitor the status and progress made in eAccessibility in a series of selected countries identifying the best practices
Draw up an annual report which include comparisons by country and over time
Develop a tool for gathering the data
Establish a direct and regular relationship with the relevant actors in the field of eAccessibility
Define develop and apply a benchmarking framework for the monitoring and comparative analysis
Objectives
Scope
Selection of countries 12 EU and 3 Non-EU
EU countries United Kingdom Ireland Sweden Spain Denmark Italy Germany Hungary Portugal France Netherlands and Czech Republic
Non-EU countries United States Australia and Canada
Countries participating in a voluntary basis Norway Greece
Period of analysis 2009-2011
DEVICESSERVICES
TELEPHONY FixedMobileSpecial telephones (text and videotelephone)
Mobile Web INTERNET WebCOMPUTERS Desktop
PortableMEDIA Analogue television
Digital televisionHOMES Digital homes
TelecareURBAN ENVIRONMENT ATMs
Vending machinesVirtual kiosks
Digital information panels EDUCATIONAL ENVIRONMENT Electronic books
Elearning platformsWORK ENVIRONMENT Office technology - hardware
Office technology - softwareASSISTIVE TECHNOLOGIES Hardware
Software
Selection of technologies to be monitored
Analysis of national experts (30)
15 technology experts (technology questionnaire)15 policy experts (policy questionnaire)
Surveys to main stakeholders Consultation to associations of people with disabilities to get feedback on some specific issues
Workshops with experts
Analysis of main results and feedback from decision makers
Research methods
Website
Balance Scorecard Tool
Search applications and download of raw data
Annual Reports
Report on the implementation of accessibility articles in Telecom Directives
Report of interpretation and implementation of WCAG 20 in MS
Main outcomes
Global eAccessibility status by country
40
3837
3033
372224
4452
4049
304849
4630
6548
41
0 10 20 30 40 50 60 70
GRAND TOTALTOTAL EU COUNTRIES
Czech RepublicDenmark
FranceGermany
GreeceHungary
IrelandItaly
PortugalSpain
SwedenThe NetherlandsUnited Kingdom
TOTAL NON-EU COUNTRIESAustralia
CanadaNorway
United States of America
Global eAccessibility policy by country
Technology status vs Policy implementation
Correspondence between eAccessibility level and the degree of eAccessibility policy implementation in the countries analyzed
0
20
40
60
80
100CZ
DK
FR
DE
GR
HU
IE
ITPTES
SE
NL
UK
AU
CA
NO
US
eAccessibility policy implementation leveleAccessibility status
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
bull The 2006 Ministerial ldquoRiga Declarationrdquo on ICT for an inclusive information society highlights the need for facilitating the accessibility and usability of ICT products and services for all with a special focus on people with disabilities
bull MeAC 1 2007-2008
bull MeAC 2 2009-2011
Background and policy context
Monitor the status and progress made in eAccessibility in a series of selected countries identifying the best practices
Draw up an annual report which include comparisons by country and over time
Develop a tool for gathering the data
Establish a direct and regular relationship with the relevant actors in the field of eAccessibility
Define develop and apply a benchmarking framework for the monitoring and comparative analysis
Objectives
Scope
Selection of countries 12 EU and 3 Non-EU
EU countries United Kingdom Ireland Sweden Spain Denmark Italy Germany Hungary Portugal France Netherlands and Czech Republic
Non-EU countries United States Australia and Canada
Countries participating in a voluntary basis Norway Greece
Period of analysis 2009-2011
DEVICESSERVICES
TELEPHONY FixedMobileSpecial telephones (text and videotelephone)
Mobile Web INTERNET WebCOMPUTERS Desktop
PortableMEDIA Analogue television
Digital televisionHOMES Digital homes
TelecareURBAN ENVIRONMENT ATMs
Vending machinesVirtual kiosks
Digital information panels EDUCATIONAL ENVIRONMENT Electronic books
Elearning platformsWORK ENVIRONMENT Office technology - hardware
Office technology - softwareASSISTIVE TECHNOLOGIES Hardware
Software
Selection of technologies to be monitored
Analysis of national experts (30)
15 technology experts (technology questionnaire)15 policy experts (policy questionnaire)
Surveys to main stakeholders Consultation to associations of people with disabilities to get feedback on some specific issues
Workshops with experts
Analysis of main results and feedback from decision makers
Research methods
Website
Balance Scorecard Tool
Search applications and download of raw data
Annual Reports
Report on the implementation of accessibility articles in Telecom Directives
Report of interpretation and implementation of WCAG 20 in MS
Main outcomes
Global eAccessibility status by country
40
3837
3033
372224
4452
4049
304849
4630
6548
41
0 10 20 30 40 50 60 70
GRAND TOTALTOTAL EU COUNTRIES
Czech RepublicDenmark
FranceGermany
GreeceHungary
IrelandItaly
PortugalSpain
SwedenThe NetherlandsUnited Kingdom
TOTAL NON-EU COUNTRIESAustralia
CanadaNorway
United States of America
Global eAccessibility policy by country
Technology status vs Policy implementation
Correspondence between eAccessibility level and the degree of eAccessibility policy implementation in the countries analyzed
0
20
40
60
80
100CZ
DK
FR
DE
GR
HU
IE
ITPTES
SE
NL
UK
AU
CA
NO
US
eAccessibility policy implementation leveleAccessibility status
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Monitor the status and progress made in eAccessibility in a series of selected countries identifying the best practices
Draw up an annual report which include comparisons by country and over time
Develop a tool for gathering the data
Establish a direct and regular relationship with the relevant actors in the field of eAccessibility
Define develop and apply a benchmarking framework for the monitoring and comparative analysis
Objectives
Scope
Selection of countries 12 EU and 3 Non-EU
EU countries United Kingdom Ireland Sweden Spain Denmark Italy Germany Hungary Portugal France Netherlands and Czech Republic
Non-EU countries United States Australia and Canada
Countries participating in a voluntary basis Norway Greece
Period of analysis 2009-2011
DEVICESSERVICES
TELEPHONY FixedMobileSpecial telephones (text and videotelephone)
Mobile Web INTERNET WebCOMPUTERS Desktop
PortableMEDIA Analogue television
Digital televisionHOMES Digital homes
TelecareURBAN ENVIRONMENT ATMs
Vending machinesVirtual kiosks
Digital information panels EDUCATIONAL ENVIRONMENT Electronic books
Elearning platformsWORK ENVIRONMENT Office technology - hardware
Office technology - softwareASSISTIVE TECHNOLOGIES Hardware
Software
Selection of technologies to be monitored
Analysis of national experts (30)
15 technology experts (technology questionnaire)15 policy experts (policy questionnaire)
Surveys to main stakeholders Consultation to associations of people with disabilities to get feedback on some specific issues
Workshops with experts
Analysis of main results and feedback from decision makers
Research methods
Website
Balance Scorecard Tool
Search applications and download of raw data
Annual Reports
Report on the implementation of accessibility articles in Telecom Directives
Report of interpretation and implementation of WCAG 20 in MS
Main outcomes
Global eAccessibility status by country
40
3837
3033
372224
4452
4049
304849
4630
6548
41
0 10 20 30 40 50 60 70
GRAND TOTALTOTAL EU COUNTRIES
Czech RepublicDenmark
FranceGermany
GreeceHungary
IrelandItaly
PortugalSpain
SwedenThe NetherlandsUnited Kingdom
TOTAL NON-EU COUNTRIESAustralia
CanadaNorway
United States of America
Global eAccessibility policy by country
Technology status vs Policy implementation
Correspondence between eAccessibility level and the degree of eAccessibility policy implementation in the countries analyzed
0
20
40
60
80
100CZ
DK
FR
DE
GR
HU
IE
ITPTES
SE
NL
UK
AU
CA
NO
US
eAccessibility policy implementation leveleAccessibility status
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Scope
Selection of countries 12 EU and 3 Non-EU
EU countries United Kingdom Ireland Sweden Spain Denmark Italy Germany Hungary Portugal France Netherlands and Czech Republic
Non-EU countries United States Australia and Canada
Countries participating in a voluntary basis Norway Greece
Period of analysis 2009-2011
DEVICESSERVICES
TELEPHONY FixedMobileSpecial telephones (text and videotelephone)
Mobile Web INTERNET WebCOMPUTERS Desktop
PortableMEDIA Analogue television
Digital televisionHOMES Digital homes
TelecareURBAN ENVIRONMENT ATMs
Vending machinesVirtual kiosks
Digital information panels EDUCATIONAL ENVIRONMENT Electronic books
Elearning platformsWORK ENVIRONMENT Office technology - hardware
Office technology - softwareASSISTIVE TECHNOLOGIES Hardware
Software
Selection of technologies to be monitored
Analysis of national experts (30)
15 technology experts (technology questionnaire)15 policy experts (policy questionnaire)
Surveys to main stakeholders Consultation to associations of people with disabilities to get feedback on some specific issues
Workshops with experts
Analysis of main results and feedback from decision makers
Research methods
Website
Balance Scorecard Tool
Search applications and download of raw data
Annual Reports
Report on the implementation of accessibility articles in Telecom Directives
Report of interpretation and implementation of WCAG 20 in MS
Main outcomes
Global eAccessibility status by country
40
3837
3033
372224
4452
4049
304849
4630
6548
41
0 10 20 30 40 50 60 70
GRAND TOTALTOTAL EU COUNTRIES
Czech RepublicDenmark
FranceGermany
GreeceHungary
IrelandItaly
PortugalSpain
SwedenThe NetherlandsUnited Kingdom
TOTAL NON-EU COUNTRIESAustralia
CanadaNorway
United States of America
Global eAccessibility policy by country
Technology status vs Policy implementation
Correspondence between eAccessibility level and the degree of eAccessibility policy implementation in the countries analyzed
0
20
40
60
80
100CZ
DK
FR
DE
GR
HU
IE
ITPTES
SE
NL
UK
AU
CA
NO
US
eAccessibility policy implementation leveleAccessibility status
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
DEVICESSERVICES
TELEPHONY FixedMobileSpecial telephones (text and videotelephone)
Mobile Web INTERNET WebCOMPUTERS Desktop
PortableMEDIA Analogue television
Digital televisionHOMES Digital homes
TelecareURBAN ENVIRONMENT ATMs
Vending machinesVirtual kiosks
Digital information panels EDUCATIONAL ENVIRONMENT Electronic books
Elearning platformsWORK ENVIRONMENT Office technology - hardware
Office technology - softwareASSISTIVE TECHNOLOGIES Hardware
Software
Selection of technologies to be monitored
Analysis of national experts (30)
15 technology experts (technology questionnaire)15 policy experts (policy questionnaire)
Surveys to main stakeholders Consultation to associations of people with disabilities to get feedback on some specific issues
Workshops with experts
Analysis of main results and feedback from decision makers
Research methods
Website
Balance Scorecard Tool
Search applications and download of raw data
Annual Reports
Report on the implementation of accessibility articles in Telecom Directives
Report of interpretation and implementation of WCAG 20 in MS
Main outcomes
Global eAccessibility status by country
40
3837
3033
372224
4452
4049
304849
4630
6548
41
0 10 20 30 40 50 60 70
GRAND TOTALTOTAL EU COUNTRIES
Czech RepublicDenmark
FranceGermany
GreeceHungary
IrelandItaly
PortugalSpain
SwedenThe NetherlandsUnited Kingdom
TOTAL NON-EU COUNTRIESAustralia
CanadaNorway
United States of America
Global eAccessibility policy by country
Technology status vs Policy implementation
Correspondence between eAccessibility level and the degree of eAccessibility policy implementation in the countries analyzed
0
20
40
60
80
100CZ
DK
FR
DE
GR
HU
IE
ITPTES
SE
NL
UK
AU
CA
NO
US
eAccessibility policy implementation leveleAccessibility status
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Analysis of national experts (30)
15 technology experts (technology questionnaire)15 policy experts (policy questionnaire)
Surveys to main stakeholders Consultation to associations of people with disabilities to get feedback on some specific issues
Workshops with experts
Analysis of main results and feedback from decision makers
Research methods
Website
Balance Scorecard Tool
Search applications and download of raw data
Annual Reports
Report on the implementation of accessibility articles in Telecom Directives
Report of interpretation and implementation of WCAG 20 in MS
Main outcomes
Global eAccessibility status by country
40
3837
3033
372224
4452
4049
304849
4630
6548
41
0 10 20 30 40 50 60 70
GRAND TOTALTOTAL EU COUNTRIES
Czech RepublicDenmark
FranceGermany
GreeceHungary
IrelandItaly
PortugalSpain
SwedenThe NetherlandsUnited Kingdom
TOTAL NON-EU COUNTRIESAustralia
CanadaNorway
United States of America
Global eAccessibility policy by country
Technology status vs Policy implementation
Correspondence between eAccessibility level and the degree of eAccessibility policy implementation in the countries analyzed
0
20
40
60
80
100CZ
DK
FR
DE
GR
HU
IE
ITPTES
SE
NL
UK
AU
CA
NO
US
eAccessibility policy implementation leveleAccessibility status
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Website
Balance Scorecard Tool
Search applications and download of raw data
Annual Reports
Report on the implementation of accessibility articles in Telecom Directives
Report of interpretation and implementation of WCAG 20 in MS
Main outcomes
Global eAccessibility status by country
40
3837
3033
372224
4452
4049
304849
4630
6548
41
0 10 20 30 40 50 60 70
GRAND TOTALTOTAL EU COUNTRIES
Czech RepublicDenmark
FranceGermany
GreeceHungary
IrelandItaly
PortugalSpain
SwedenThe NetherlandsUnited Kingdom
TOTAL NON-EU COUNTRIESAustralia
CanadaNorway
United States of America
Global eAccessibility policy by country
Technology status vs Policy implementation
Correspondence between eAccessibility level and the degree of eAccessibility policy implementation in the countries analyzed
0
20
40
60
80
100CZ
DK
FR
DE
GR
HU
IE
ITPTES
SE
NL
UK
AU
CA
NO
US
eAccessibility policy implementation leveleAccessibility status
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Global eAccessibility status by country
40
3837
3033
372224
4452
4049
304849
4630
6548
41
0 10 20 30 40 50 60 70
GRAND TOTALTOTAL EU COUNTRIES
Czech RepublicDenmark
FranceGermany
GreeceHungary
IrelandItaly
PortugalSpain
SwedenThe NetherlandsUnited Kingdom
TOTAL NON-EU COUNTRIESAustralia
CanadaNorway
United States of America
Global eAccessibility policy by country
Technology status vs Policy implementation
Correspondence between eAccessibility level and the degree of eAccessibility policy implementation in the countries analyzed
0
20
40
60
80
100CZ
DK
FR
DE
GR
HU
IE
ITPTES
SE
NL
UK
AU
CA
NO
US
eAccessibility policy implementation leveleAccessibility status
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Global eAccessibility policy by country
Technology status vs Policy implementation
Correspondence between eAccessibility level and the degree of eAccessibility policy implementation in the countries analyzed
0
20
40
60
80
100CZ
DK
FR
DE
GR
HU
IE
ITPTES
SE
NL
UK
AU
CA
NO
US
eAccessibility policy implementation leveleAccessibility status
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Technology status vs Policy implementation
Correspondence between eAccessibility level and the degree of eAccessibility policy implementation in the countries analyzed
0
20
40
60
80
100CZ
DK
FR
DE
GR
HU
IE
ITPTES
SE
NL
UK
AU
CA
NO
US
eAccessibility policy implementation leveleAccessibility status
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Example on WCAG 20 implementation
Correlation among web accessibility enforcement level deadline of WCAG 20 for public websites and accessibility level of public websites
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Sweden Technology indicators
Average technology indicators 3043 Telephony 2344 Internet 1238 Computing 2037 Television 2500 Home environment 000 Urban environment 3417 Educational environment 3958 Assistive technologies 8557 Public procurement 3333
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Visit us httpwwweaccessibility-monitoringeu
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Economic Assessment for Improving eAccessibility Services and Productshttpwwweaccessibility-impactseu
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Study approach
bull Desk research
bull Questionnaires to relevant organisations
bull 24 Case Studies
bull Business Case Tool for ex ante evaluation in support of the
decision to invest in Web accessibility
bull Estimations and Extrapolations and national and EU level
bull Recommendations
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
bull COSTS
bull Extra costs for redesign
bull Extra costs for design from scratch
bull Extra costs of technical maintenance
bull BENEFITS
bull Social responsibility and image (Intangible self assessment)
bull Compliance with legislation (Intangible self-assessment)
bull External audience reach and sales (quantifiable monetisable)
bull Productivity (internal IT application) ( monetisable)
bull Efficiency gains from servicinginteracting online with customerssuppliers (monetisable)
bull More efficient recruitment process
bull Technical improvements (reduced site development and maintenance time reduced server load)
Preliminary results
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Other EU initiatives
bull ATIS4all EU Thematic Network on Assistive Technologies and
Inclusive Solutions
bull APSIS4all EU Pilot on Accessible and Personalised Public
Digital Terminals
bull CLOUD4all 7FP project on Cloud platforms for accessible Ict
products
bull DREAM Marie Curie ndash under recruitment
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
ATIS4all website
httpwwwatis4alleu
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
APSIS4all pilot
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
Thanks for your attention
Jose Angel Martiacutenez Usero
jamartineztechnositees
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