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THE PANEL OF THE UNITED NATIONS COMMISSION ON SCIENCE AND TECHNOLOGY FOR DEVELOPMENT
28 - 30 November 2007
Kuala Lumpur
e- Transformation in Turkey
By
Emin Sadik Aydin
The views presented here are the participants ' and do not necessarily reflect the views and position of the United Nations or the United Nations Conference on Trade and Development
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• ICT in Turkey• Information Society Strategy • Broadband in the Strategy• Overview of e-Government Projects• What lies ahead for Turkey?• Conclusions• Q&A
Agenda
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Source: Information Society Strategy, SPO, TA
ICT Usage
ICT Usage (2002-2006)
01020304050607080
2002 2003 2004 2005 2006
Pene
tratio
n (%
)
GSM
PSTN
Internet User
Computer
Broadband
Emin Sadık AYDIN UN CSTD Panel Meeting 4
Turkish ICT Market - I
Source: SPO
ICT Market (2002-2006)
02468
1012141618
2002 2003 2004 2005 2006
Bill
ion
USD
IT Telecoms
Emin Sadık AYDIN UN CSTD Panel Meeting 5
Turkish ICT Market - II
Source: OECD Information Technology Outlook, 2004
GDP Ratios of ICT Segments
0%
1%
2%
3%
4%
5%
6%
Turkey OECD 28
Hardware Software IT Services Telecoms
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• GSM: 3 GSM operators, 4th biggest GSM market in Europe, international expansion, 3G licenses in 2008, low ARPU
• PSTN: Turk Telekom privatized in December 2005, TT pushes for VAS and introduces new tariffs, competition starts in long distance
• Broadband: Engine of growth, dominated by DSL,WiMAX in trial phase
• Cable TV: 1,2 M cable TV subscribers, digital TV is coming up, litigation process about ownership continues
• IT sector: Mostly hardware, software industry depends on domestic demand, low PC-installed base
Turkish ICT Market - III
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• e-Transformation Turkey Project– Started in 2003– Covers e-Government, ICT, social transformation, etc– High on the political agenda
• e-Transformation Turkey Executive Board– Monitoring and steering – Four ministers– Heads of government agencies and NGOs– Meets once a month (22 meetings held up to now)
• A holistic approach
Information Society Strategy - I
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Information Society Strategy - II
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• Action Plan comprises 111 actions• Continuous evaluation is planned with certain indicators• Total Cost of Actions: 2.9 Billion YTL (~2 Billion USD)• Annual Cost Breakdown:
Information Society Strategy - III
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Broadband in the Strategy
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Broadband Targets
• “High quality and affordable broadband access facilities for all segments of the society”
25,4Ratio of end-user cost of broadband access to per capita income (%)
95~ 75Ratio of population covered by broadband access infrastructureto overall population (%)
1-510+Rank of sector competitiveness among EU countries
TargetCurrentKey Indicators
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Broadband Penetration
Broadband Penetration in OECD Countries, June 2007
Source: OECD, 2007
0
5
10
15
20
25
30
35
Denmark
Nether
lands
Switzer
land
Korea
Norway
Icelan
dFinl
and
Sweden
Canad
aBelg
ium
United
King
dom
Austra
liaFra
nce
Luxe
mbour
g
United
Stat
esJa
pan
German
yAus
triaSp
ain
New Z
ealan
dIta
lyIre
land
Portu
gal
Czech
Rep
ublic
Hunga
ryPola
ndGree
ce
Slovak
Rep
ublic
Turke
yMex
ico
DSL Cable Fibre/LAN Other
OECD Broadband subscribers per 100 inhabitants, by technology, June 2007
OECD average
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Investment in e-Government
Public ICT Investments (2002-2006)
Million YTL Million USD
Source: Information Society Strategy
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• Stand alone e-Applications– Tax (VEDOP), social security (e-Bildirge), citizenship
(MERNIS), passport application (POLNET), judiciary (UYAP), customs (GIMOP), land registry (TAKBIS), etc.
• Integration and interoperability• Cross-agency applications• e-Signature has started in some services• e-Government Portal by Turksat
– 19 pilot services in 2008
Overview of e-Government Projects
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Progress in e-Government
Source: CapGemini – Benchmarking The Supply of Online Public Services, September 2007
Sophistication and Fully Online Services,20 e-Services Prioritized by the EU
5242Public Services for Citizens
7175Public Services for Businesses
Fully Online (%)
7057Public Services for Citizens
8486Public Services for Businesses
Sophistication (%)
EU27+TURKEYe-GOVERNMENT SERVICES
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• Information Society Action Plan will trigger new investments• e-Government projects will continue to grow• Hardware industry
– PC programs: MoEducation, MoHealth, etc.• Software industry
– Defense, education, health, telecoms• Mobile
– Intensified competition– Number portability from 2008– 3G licenses in 2008– Mobile content and services (e.g. Mobile signature)– A fourth operator? R&D effect?
• Fixed network– Broadband infrastructure expands– More value-added services
What lies ahead for Turkey?
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• ICT is for development: Public services, education, employment and better skills, social transformation, etc.
• Infrastructure is not enough; content and services are key
• Software and services industry • e-Government projects and public procurement
are the driving-forces of ICT growth • You need a strategy (that works)!• You need to communicate your strategy!
Conclusions
