e-STUDIO407CS Lab Report - Fowler Service and Settings/121/Site Document… · Toshiba e-STUDIO407CS Lab Test Report BuyersLab.com 204 Buyers Laboraory LLC. This reor is he soe roery

Lab Test Report

BLI RECOMMENDATION

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BuyersLab.com © 2014 Buyers Laboratory LLC. This report is the sole property of BLI. Duplication in any manner is illegal and strictly forbidden without written permission from BLI. Violators will be prosecuted. To purchase reprints of any BLI publication, contact Buyers Laboratory LLC • 20 Railroad Avenue • Hackensack, NJ 07601 • (201) 488-0404 • [email protected].

A Comprehensive BLI Laboratory Evaluation MARCH 2014

Toshiba’s legal-size LED device, the e-STUDIO407CS, delivered a solid performance in many aspects of BLI’s evaluation, proving to be a robust, versatile and easy to use device. The model com-pleted 50,000 impressions with no misfeeds and no service calls required, for a highly reliable durability performance. Some key strengths of the e-STUDIO407CS include standard secure print, encrypted scanning and HDD encryption as well as eco-friend-ly measures such as standard automatic duplexing, toner-save mode and skip blank pages. The unit boasts a strong feature set, with standard 2-GB RAM and a 160-GB Toshiba Secure hard drive (newer models will boast a 320-GB Toshiba Secure hard drive), the ability to create private and public e-Filing boxes for users to store frequently used documents in a centralized secure place for easy retrieval and output, integration with cloud services and the ability to create one-touch templates to automate workflow process. Open architecture allows for integration with Toshiba and third-party solutions to simplify workflows, control costs and im-prove worker productivity. In BLI’s speed testing, the legal-size MFP delivered a fast first-print time from overnight sleep, fast-er-than-average running speeds when printing BLI’s job stream, which simulates typical traffic in a busy workgroup, in both col-

Toshiba e-STUDIO407CS42 PPMLaser Printer • Scanner • Copier • Fax

Test duration: Two months, including a 50,000-impression durability test.

Maximum monthly duty cycle: 125,000 impressions.

Manufacturer’s recommended monthly volume: 10,000 impressions.

More information on the Toshiba e-STUDIO407CS is available through bliQ (www.buyerslab.com/bliQ).

Reliability .......................................................................... ExcellentMultitasking .....................................................................Very GoodAdministrative Utilities .....................................................Very GoodFeedback to Workstations ....................................................... GoodEase of Network Setup.....................................................Very GoodPrint Drivers .....................................................................Very GoodScan Functions ................................................................. ExcellentColor/Black Print Quality .................................Very Good / ExcellentColor/Black Copy Quality ..................................................Very GoodColor/Black Print Productivity ................................Good / Very GoodColor/Black Copy Productivity ................................................. GoodEase of Use ......................................................................Very GoodFeature Set ......................................................................Very GoodSecurity Features ............................................................. Not RatedEnvironmental Features ................................................... Not RatedToner Yield .......................................................................Very GoodCost per Page ...................................................................... 4.370¢Value ...............................................................................Very Good

BuyersLab.com This report has been reproduced with the written permission of Buyers Laboratory LLC. Any duplication of this report without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. ©2014 Buyers Laboratory LLC. To purchase reprints, contact BLI at (201) 488-0404 (x17) or at [email protected].

Toshiba e-STUDIO407CS Lab Test Report


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STRENGTHS

• Highly reliable

• Toshiba’s e-BRIDGE open architecture enables integration with time- and/or money-saving solutions developed by Toshiba or third parties

• Fast first-print times from overnight sleep and for the PDF test file; fast running speed when printing the job stream in black and color modes

• Strong scanning capabilities, including multiple PDF formats and a robust scan preview; scan to/print from USB; faster than average tested scan speeds in full-color, auto-color and black simplex modes

• Eco-friendly features such as standard automatic duplexing, Energy Saver mode and toner-save mode can help to lower TCO

• User friendly touchscreen and simple-to-navigate menu provides excellent accessibility and legibility to users

• Multiple private and public e-Filing boxes can be created, providing users with a centralized place where frequently used documents can be stored and easily output

• Administrators can manage a fleet and synchronize device settings via e-BRIDGE Fleet Management System

• High standard RAM capacity and standard 160-GB Toshiba Secure hard drive aid in job processing

• Strong security features include self-encrypting HDD data protection, personal e-Filing box password protection and device network user authentication to prevent unauthroized access and safeguard data

• Bright saturation in business graphics and smooth natural-looking flesh tones in photographic images, in print mode; crisp distinct text, consistent fine line art, a broad grayscale range and dark solids in print mode

• Tested toner yields exceeded the rated specifications

WEAKNESSES

• Slow first-copy times in black mode from the platen and from the document feeder

• Below average standard paper maximum capacity

• More user involvement is required to clear misfeeds and change toner owing to the device’s double clam shell-like design

• Below average tested yields for magenta and yellow

or and black modes, though first-print times for the PowerPoint and first-copy times from the platen and document feeder were slower than average. Black and color output was marked by bright saturation, crisp text, consistent line art and dark solids. Device administration is greatly aided by Toshiba’s e-BRIDGE Fleet Management System, which enables centralized and remote management of devices with the ability to organize them by group, location or status. BLI rec-ommends the Toshiba e-STUDIO407CS for any small and medium-sized organ-ization seeking to supplement their existing Toshiba ledger fleet with a legal-size device, which also offers the added benefit of integrating with to further extend functionality and value.




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ReLIaBILITy EXCELLENT

The Toshiba e-STUDIO407CS proved to be highly reliable throughout its 50,000-impres-sion durability test. The device experienced no misfeeds, and no service was required.

PMs/Malfunctions Service Required Meter Count (Impressions) ADF Count (Scans)

Starting Meter Count 0 0

Ending Meter Count 50,000 10,000

Total Misfeeds/Misfeed Rate 0/Not applicable 0/Not applicable

Service Calls 0

MULTITaSkIng VERY GOOD

Print jobs can be sent, and copy jobs can be reserved to memory capacity. In addition, the device allows users to program a scan job while a print or copy job is being output.

No button needs to be pressed to reserve the next copy job. Users simply place the originals either in the feeder or on to the platen glass, and can then select Features before pressing the Start button to begin scanning.

The interrupt function operates the same regardless of the type of job being interrupted. Users press the Interrupt key, and the device will complete the set it is processing (rather than stop mid-job, as seen with other similar models—BLI analysts prefer that the job stops at the end of a set), to allow the user to submit their scan or copy job. Features such as quantity and duplex can then be programmed. The device will start the interrupt job after 30 seconds, which is average for many devices in the group). Only one job can be submitted at a time during interrupt, but users are able to interrupt for an unlimited amount of time if the device is processing a large print run.

Job priority mode can be changed by selecting the desired job on the list and pressing the Move hard key to move it higher in the queue.

, — and represent positive, negative and neutral attributes, respectively.

TeST ReSULTS anD OBSeRVaTIOnS




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Secondary FunctionPrimary Function

Print Scan Copy

Print Yes Yes Yes

Scan Yes * *

Copy Yes Yes Yes

* As soon as the document feeder is free the secondary function can be programmed; however, the primary function is already complete.

A “Yes” indicates that the user can initiate the secondary function while the primary function is taking place and that no further user intervention will be required for the secondary function to take place.

aDMInISTRaTIVe UTILITIeS VERY GOOD

TopAccess, the embedded Web server, allows administrators, among other things, to change device and security settings, view the total counter and manage the address book. Administrators can also use the utility to create permissions by user and/or department, to limit or prohibit color usage, for instance. Easy to navigate, the embedded Web server can run in admin or user mode.

Public and individual workflow templates (for frequently performed copy or scan tasks) can be set up in TopAccess by the administrator to be available for the walk-up user to select at the device.

Administrators can manage Toshiba devices on the network via e-BRIDGE Fleet Man-agement System (EFMS); devices are automatically detected on the network and can be assigned to configurable groups, in order of priority, location or cost center. The utility offers administrators the ability to schedule reports and have them delivered as PDF or CSV files to designated personnel via email.




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Device settings, such as address books and the public templates can be updated, backed up and cloned to other devices via EFMS.

EFMS allows for automation of meter read collection for each device’s function usage, such as identifying mono and color print, fax, scan usage counts, to help administrators identify whether devices are being under- and over-used, in order to manage output devices more efficiently. The utility also provides real-time diagnostic alerts, and can relay data from remote offices via a WAN connection.

FeeDBaCk TO WORkSTaTIOnS GOOD

e-BRIDGE Fleet Management System (EFMS) is the main feedback utility for the e-STUDIO407CS device, however it was not bundled with the device and had to be downloaded as a demo version.

Administrators can set up pop up alerts for print job completion as well as select from an extensive selection of error conditions to create different pop up alerts and assign them to different groups and users.

— However, EFMS doesn’t provide granular information on the remaining paper and toner, indicating ‘OK’ if supplies are available, a ‘Toner near empty’ warning message and ‘No toner’ and ‘No paper’ should supplies be depleted. According to the vendor, the MFP itself is due a firmware update to support notification status of all consumables.

— Audible alerts are not available with EFMS.

Administrators need to be proactive to check the Web utility and EFMS for device status as they are unable to view status via the Windows taskbar. Device status is color coded which helps to identify any problematic devices more easily; green indicates no alerts, yellow indicates warning and red is critical. Administrators can view status by model or location.

eaSe OF neTWORk SeTUp VERY GOOD

Typically setup by dealers, BLI technicians performed the setup for the evaluation. Phys-ical setup of the unit, which comes fully assembled, is straightforward. Due to size and weight concerns, the manufacturer recommends at least two people lift the unit out of the box and place it in the desired location. Packaging materials are not excessive.

It takes 10 clicks to install the PCL and XPS drivers; users will be up and running in min-utes. During installation, the port is created, the IP address is assigned, and the driver detects optional accessories (none tested), all automatically.




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The PostScript and XPS drivers, along with all included software (such as Remote Scan Driver, File Downloader, Address Book Viewer), can be installed via the custom routine.

One-to-one and one-to-many cloning, which greatly simplifies administration and setup in larger environments, can be achieved through EFMS, but only with other e-STUDIO models.

pRInT DRIVeRS VERY GOOD

The unit ships with Toshiba’s Universal Printer 2 (PCL 6, PostScript 3), and XPS drivers, which are compatible with various Windows and Mac operating systems. A link to the admin folder is included, which contains drivers for additional platforms, such as Linux, Unix and Solaris.

The PostScript and Universal Printer 2 drivers share a similar layout and feature set. Users can program quantity, orientation, and paper size on the Basic tab, but must choose duplex and finishing options on the second tab.

Easy to navigate with a clear graphical interface, the drivers let users save settings for frequently programmed jobs, either as profiles or as graphical buttons in the Templates tab, thereby facilitating efficient use of the device. In addition, the Templates tab can be set as the default page to enable one-touch access to the saved jobs. Graphical changes in both drivers indicate when specific features such as duplex or quality mode have been selected. The Image Quality tab lets users select a profile, or create their own, to better match output to the type of document being printed.




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Selecting toner-save mode extends the life of the cartridges and lowers TCO.

Via the drivers, users have the ability to select multiple paper trays for a single job, so, for example, covers can be printed on heavier weight media than the rest of the docu-ment.

The drivers offer users an array of color adjustment settings including controlling half-tone range, color balance, background adjustment, sharpness and hue/saturation. Users can select mono color, which enables them to print their document in one single color of their choice. Another option, twin color combined mono and one color, enables users to print their document in a single color of their choice.

File size remains the same regardless if collate is selected from the driver or the Win-dows print screen in the application.

Toshiba e-STUDIO407CS Print Driver Features

PCL 6 PostScript 3 Windows XPS

Auto Feature/Device Detection Yes Yes Yes

Booklet Printing Yes Yes Yes

Collate Yes Yes Yes

Max Paper Sources per Job 5 5 5

Mirror Image No No Yes

Negative Image No Yes No

N-up Printing 2 to 16 2 to 16 2 to 16

Overlay Yes Yes Yes

Paper Gauge No No No

Print and Hold Yes Yes Yes

Proof Print Yes Yes Yes

Quantity Selection Up to 999 Up to 999 Up to 999

Reduction/Enlargement Auto, 25% to 400% Auto, 25% to 100% Auto, 25% to 100%

Resolution Modes (dpi) 600, 1200 600, 1200 600, 1200

Save Settings Yes Yes Yes

Secure Print Yes Yes Yes

Watermarks/Custom Watermarks Yes Yes Yes

Cover ModeYes (front/back, with/without

image)Yes Yes

Poster Mode Yes Yes Yes

Separator Pages No No No

Toner Gauge No No No

Toner Save Yes Yes Yes

Print All Text as Black Yes Yes Yes

The PCL 6, PostScript 3 and Windows XPS drivers have a skip blank pages feature, and they also give users the ability to insert pages within jobs or to choose interleave.




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SCan FUnCTIOnS EXCELLENT

Users can scan files in full-color, auto-color, black or grayscale to email, the hard drive, Internet fax or, via FTP or SMB, network folders, at various resolutions from 100 dpi up to 600 dpi. Supported formats are PDF (regular, slim, encrypted), JPEG, TIFF and XPS. TWAIN and WS scanning are also supported.

While the unit supports LDAP, which means users can quickly find destinations at the control panel, entering email addresses on the display’s large QWERTY keypad is easy. The keys are responsive and of average size, and a dedicated “@” key helps greatly; CC and BCC fields are supported.

The scan preview is a very useful feature, and enables users to view every page in the file and delete, insert or replace pages.

Though tested scan speeds in full-color, auto-color and black simplex modes are faster than average compared with similar legal-size printer MFPs in this class tested to date, speeds for full-color duplex mode are slower than average. Tested scan speeds in both auto-color and mono duplex modes are competitive.

Scanned files regardless of format are compressed by default. File size was reduced by 44 percent from full-color default mode to best compression.

The device supports cloud services (Google Docs, Microsoft SharePoint) and enables users to save scans directly to their cloud repository.

Scan Speed in IPM | Competitive Average

Full Color 1:1 32.6 27.9

Full Color 2:2 16.9 20.8

Auto Color 1:1 29.3 27.0

Auto Color 2:2 16.7 16.4

Black 1:1 32.2 27.4

Black 2:2 16.7 16.2

Files are scanned at 300 dpi in PDF format.

Scan to USB is standard. Users must press the Scan hard key on the control panel and then the USB button on the display, after which the same settings as for scan to email, network folder or the user’s e-Filing box can be selected.




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Scan File Size in KB

Full Color (default) 2,168

Full Color (best compression) 1,201

Black (default) 42

Testing is conducted with single-page files scanned at 300 dpi in PDF format.

COLOR/BLaCk pRInT QUaLITy VERY GOOD/EXCELLENT

Colors in charts and graphs were bright; business graphics output exhibited above aver-age consistency of solids, sharpness of fine detail and production of pastel shades, while colors in backgrounds were well reproduced. Photographic images displayed nat-ural-looking flesh tones, sharp fine detail and excellent smoothness.

Characters were fully formed, dark and sharp, with excellent smoothness of curves/serifs. Closely spaced fine lines were distinct and lines were of a consistent thickness, while circles and diagonal lines showed no evidence of breakup and stair-stepping, respectively. Text and line art exhibited no overspray. Grayscale was visible over a broad range, with distinct separation between most levels (the 90- and 100-percent levels looked identical); halftone coverage had average smoothness and minimal banding. Solids were dark and displayed good consistency of coverage.

The size of the gamut grew by 1.9% from the starting point to the end of the 50,000-page test.

Text Excellent

Line Art Excellent

Halftone Pattern Very Good

Halftone Range Good

Solids Very Good

Color Business Graphics Very Good

Color Photographic Images Very Good

Comments: Color print quality is tested using a color test target with print samples taken at five evenly spaced intervals throughout the test period. Test targets are read using an X-Rite Eye-One/iO Color Spectrophotometer, and samples are analyzed using the CIE XY Chromaticity Diagram. The unit employs an internal automatic calibration process.




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The color gamut grew marginally larger during testing, as evidenced by start (shown left) and end (shown right).

Color Print Density Readings

Cyan Magenta Yellow

Toshiba e-STUDIO407CS 0.80 0.98 1.01

Density for devices in this class tested to date 1.12 1.16 0.85

Density of a printed image with blocks of all solid colors (based on the average of two readings for each color).

Print Density Range

Toshiba e-STUDIO407CS 1.35 to 1.43

Density for devices in this class tested to date 1.12 to 1.69

Measurements are based on four readings corresponding to four different solid black locations on the outputThe higher the density reading, the darker the image.

Print Density Average

Toshiba e-STUDIO407CS 1.41

Average density for devices in this class tested to date 1.45

The higher the density reading, the darker the image.

Visible Halftone Range

Toshiba e-STUDIO407CS 10% to 90%

Halftone increments on test original10%, 20%, 30%, 40%, 50%, 60%,

70%, 80%, 90%, 100%

The halftone range test original consists of 10 blocks of increasing dot-fill levels.




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COLOR/BLaCk COpy QUaLITy VERY GOOD

Color business graphics output displayed bright color saturation, with above average consistency of KATUN solid colors and production of pastel shades. Reproduction of light backgrounds and sharpness of fine detail were average.

Photographic images exhibited natural flesh tones and competitive smoothness—the gradual shift between light and dark sky was fluid and even, in particular—with excellent halftone range coverage.

Characters were dark, well-formed with no breakup; they exhibited excellent sharpness and smoothness of curves/serifs. No overspray was noticed around text. Production of closely spaced fine lines was above average, with average consistency of line thickness (some jaggedness was visible, but only under magnification); diagonal lines exhibited no stair-stepping. Circles were fully formed. Grayscale was visible over the entire range, with distinct separation between all levels; halftone coverage had average smoothness and no banding. Solids displayed average darkness, with above average consistency of coverage.

Text Very Good

Line Art Very Good

Halftone Pattern Very Good

Halftone Range Excellent

Solids Very Good

Color Business Graphics Good

Color Photographic Images Good

Color Copy Density Readings

Original Density Copy DensityDensity for devices in this

class tested to date

Cyan 1.58 1.47 1.21

Magenta 1.53 1.40 1.17

Yellow 1.11 1.00 0.85

Density of copied image when tested in the default mode using a KATUN test original containing blocks of all solid colors (based on the average of two readings for each color).




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Color Fidelity Readings | Competitive Average

Cyan 9.10 7.00

Magenta 13.65 6.32

Yellow 8.70 6.46

Red 11.55 8.48

Green 14.15 11.78

Blue 17.15 14.28

Black 4.90 3.59

Color fidelity of a copy to its original (using a KATUN test original containing blocks of all solid colors: tested in walkup mode using the default settings in full-color mode and auto-exposure settings); average of two readings for each color. Measurements are taken with a Minolta CM-503i spectrophotometer. The closer the number is to 0, the closer the copy’s color fidelity is to the test original (based on the average of two readings for each color).

Copy Density Range

Original 1.68 to 1.78

Toshiba e-STUDIO407CS 1.58 to 1.77

Density for devices in this class tested to date 1.15 to 1.89

Measurements are based on two readings corresponding to eight different solid black locations on the output. The higher the density, the darker the image.

Copy Density Average


Average density for devices in this class tested to date 1.44

The higher the density reading, the darker the image.

Visible Halftone Range

Toshiba e-STUDIO407CS 10% to 100%

Halftone increments on test original10%, 29%, 53%, 77%, 83%, 91%,

95%, 100%

The halftone range test original consists of eight blocks of increasing dot-fill levels.

COLOR/BLaCk pRInT pRODUCTIVITy GOOD/VERY GOOD

First-print time from overnight sleep is slightly faster than average compared with legal-size color laser/LED printer MFPs in this class tested to date.

First-print times for PDF and Word test files are competitive.




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— First-print time for the PowerPoint test file is much slower than average.

Running speeds when printing sets in full-color and black simplex and duplex modes are competitive.

Running speeds when printing BLI’s job stream, which simulates typical traffic in a busy workgroup, in both color and black mode are slightly faster than average.

First-Print Time from Overnight Sleep


Device sits idle overnight; a single-page black Word document is sent to the device; first-print time indicates the time it took to warm up, process the image and deliver a single-page test document to the output tray.

First-Print Times by File Type

Pre- / Post-Raster File Size Time in Seconds

Word DOC Black Text 114 45.5 7.87

PowerPoint PPT Color Graphic/Text 99 107 12.86

Acrobat PDF Black Graphic/Text 426 347 12.19

Speeds tested with the PCL driver at 600 dpi. Time in seconds includes processing, imaging and delivering a single-page test document to the output tray.

BLI’s Tested Print Speeds versus Manufacturer’s Rated Speeds

0 30

Excluding First Page

Including First Page

Rated Speed

Pages per Minute

41.15

41.25

39.34

39.22

42

42

Average Speed

15

ColorMonochrome

6045

Print speed is tested using BLI’s Monochrome Test Original with 6% page coverage and BLI’s Color Test Original with 10% coverage for each color (cyan, magenta, yellow, and black). The test page is printed in a quantity equal to double the vendor’s rated print speed for the device in each mode tested (e.g., if the vendor’s rated print speed is 20 ppm, 40 pages are printed). The unit’s print speeds were tested using the PCL driver.




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Average Print Productivity

SPEED IN PPM PERCENT OF RATED SPEED

FULL Color

1:1 31.9 76.1

1:2 25.2 59.9

BLACK

1:1 31.3 74.6

1:2 23.9 57.0

Efficiency is tested using a 10-page full-color document and a 10-page black document. BLI obtains the overall efficiency for each mode by averaging the efficiency ratings (derived by dividing the tested speed of the device by the rated speed and then multiplying by 100) for each run length (1, 5 and 10 sets). The unit’s efficiency was tested using the PCL driver.

Job Stream


Full Color 26.0 61.8

Black 30.6 72.7

BLI’s job stream includes Word documents, Outlook email messages, Excel spreadsheets, PowerPoint, HTML and Acrobat PDF files, totaling 19 pages. This test simulates the type of traffic a typical device might experience in a real-world, multi-user environment. All of the files are sent to the device as a group, at which time the stopwatch begins; timing ends when the last page of the last file exits the device. Job stream efficiency is determined by the percentage of the rated speed at which the device operates when producing real-world jobs. The closer the rate is to 100%, or if it exceeds 100%, the more efficient the device. The unit was tested with the PCL driver.

COLOR/BLaCk COpy pRODUCTIVITy GOOD

— First-copy times in black mode from the platen and from the document feeder are among the slowest when compared with legal-size color laser/LED printer MFPs in this class tested to date.

However, first-copy times in full-color mode are competitive.

Running speeds when copying sets in all modes are competitive.

First-Copy Time in Seconds

FULL COLOR

Platen 9.50

Document Feeder 12.28

BLACK

Platen 9.11

Document Feeder 10.36




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Average Copy Productivity


FULL Color

1:1 31.2 74.2

1:2 24.4 58.1

2:2 23.1 54.9

BLACK

1:1 31.6 75.1

1:2 22.4 53.2

2:2 23.0 54.8

Efficiency is tested using a 10-page full-color document and a 10-page black document. BLI obtains the overall efficiency for each mode by averaging the efficiency ratings (derived by dividing the tested speed of the device by the rated speed and then multiplying by 100) for each run length (1, 5 and 10 sets).

eaSe OF USe VERY GOOD

The control panel, which tilts freely, is wide, well organized and offers a range of hard keys, including an alphanumeric keypad and dedicated keys for Print, Scan, Copy, Fax, and e-FILING, along with LEDs for Print Data, Attention, Main Power, Data in Memory, and Power Save.

The 9” color touchscreen displays a simple and user-friendly menu system making navi-gation very straightforward. The screen is bright—display contrast and brightness can be adjusted by the user—and is tiltable, providing excellent accessibility and legibility to users.

According to Toshiba, the device is one of the first of its class to offer all parts as com-pletely user-replaceable, which helps to minimize disruption to workflows and reduce operation downtime.




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Users can see toner and paper status by pressing the Job Status Update button on the display, then the appropriate tab. Remaining toner level status is clearly displayed via color bars and percentage figure (in increments of 10).

The Help “?” button located top right on the screen displays a directory of information relating to specific functions, for instance, if users aren’t sure how to create booklets or enable duplexing.

— Owing to the device’s double clamshell-like design, changing toner is not as straightfor-ward as found with other similar devices. To access toner cartridges, the whole scan-ner bed swings up and over, and the front panel lifts up–a two-fold operation–exposing the toner cartridges underneath. BLI analysts found this a highly unusual process and attributed this to the device’s design, combining a print engine with a scanner bed and finisher built over it.

Changing toner is not a straightforward process; the user has to lift up the scanner bed and front panel to access the cartridges (viewed right).




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Adjusting the drawer for different-size media is simple. Tabs must be pressed to move the length (not removable) and width (slide in sync) guides. Loading paper is straightfor-ward as there are no corner separators, spring-loaded ramps or anything else to make the process troublesome.

Loading paper is a clean procedure: users simply drop the paper into the drawer.

— The device cannot auto detect when a different size of paper is loaded; users must move the dial on the right side of the drawer to select the appropriate media size.

However, once users gain access, replacing toner is a mess-free easy process; simple lock and unlock blue levers allow the toner cartridges to slide out. Cartridges are keyed and carry color code labels—as does the device itself—so handling errors are unlikely.




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Clearing misfeeds in the document feeder locations is easy. For jams in any area, instruc-tions and a graphical depiction of the unit are automatically brought up on the display; users scroll down to see the next direction.

Misfeed locations are signposted on the touchscreen, together with clear instructions on how to access and remove the jammed paper.

— However, in the scenario where the unit is positioned against a wall and a jam happens in the rear, maneuvering the e-STUDIO407CS around may be a cumbersome procedure for users. Furthermore, for any misfeeds inside the unit, the cartridge and drum assem-bly will have to be removed; and in these cases, the scanner bed must be flipped up to the right and the front panel lifted up in order to remove consumables, leaving the drums exposed, thereby making them susceptible to damage.

The control panel offers the user an extensive feature set, allowing them to customize settings on an individual job-by-job basis and offers template options to help automate workflows; users can save frequently used job settings as a one-touch template item for future use.

FeaTURe SeT VERY GOOD

The Toshiba e-STUDIO407CS MFP’s open platform architecture allows for the integra-tion with time- and/or money-saving solutions developed by Toshiba, such as Toshiba’s optional e-BRIDGE Re-Rite OCR software, or third parties.

While every device in the competitive group offers standard automatic duplexing, this feature still contributes to less paper waste and can contribute to a lower TCO. The e-STUDIO407CS is defaulted to duplex for print output, and it also offers an Omit Blank Page feature which further helps paper conservation by removing all blank pages from all jobs.

Job skip feature allows users to skip to the next job if the current job runs out of paper, allowing for uninterrupted operation for users.




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Outside Erase feature allows user to copy and scan books and 3D objects with the RADF open.

Print from USB is standard. The port is on the front of the unit, which auto-discovers the stick. Users must press the Print hard key and then choose USB from the drop-down menu, at which point they can browse folders. JPEG, PDF and XPS formats are supported, multiple jobs can be output at once, and users can change selections for simplex/duplex, finishing, and paper source.

One-touch templates let users store personalized settings or workflows, with up to 12,060 available.

e-Filing is an excellent feature and allows for one public box and 200 private boxes to be created, with up to 100 folders per private box and up to 400 documents per folder (200 pages per document) supported. Users are able to backup e-Filing data from the unit to a computer, then restore it later if necessary. The private boxes are set up by the administrator in TopAccess and are password-protected. When users select a file in their e-Filing box, the Open command brings up a thumbnail preview of the document; users can click and select individual pages, or set options, such as adding a date stamp, prior to printing.

Non-upgradeable RAM capacity of 2 GB is among the highest compared with the aver-age standard and maximum capacities of legal-size color laser/LED printers in this class. The unit ships with a 160-GB Toshiba Secure hard drive (newer models will be equipped with a 320-GB Toshiba Secure hard drive). Memory is shared between functions.

— Standard (630 sheets) paper capacity is below average; the figure includes the standard bypass, which has a competitive maximum capacity of 100 sheets.

The standard RADF has a capacity of 100 sheets, which is competitive.

An optional offline convenience stapler, which can staple up to 20 sheets, is on the right side of the unit.

Typical of competitive devices, the unit enables users to output both sides of an ID card on a single side of paper.

The device offers an extensive range of security features including a self-encrypting drive (SED) utilizing Wipe Technology which protects data in the event of the hard disk drive being removed from the MFP and attempted to be installed in another, by erasing it automatically. However, if the disk drive is reinstalled in the original MFP, the data is unaffected. e-Filing private boxes are password-protected and the device allows scans to be saved as encrypted PDFs, as well as supporting network user authentication.

The device offers a Super Sleep mode that, according to the manufacturer, cuts power consumption to 1.5 watts, to help reduce energy use.




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SeCURITy FeaTUReS NOT RATED

AUTHENTICATION

Network user authentication at control panel Standard

Windows Yes

Novell NetWare NDPS Yes

LDAP Yes

Kerberos Yes

802.1x wireless Yes

SMTP Yes

POP before SMTP Yes

Biometric No

ID Card Optional

HID Yes

Common Access Yes

Other

Standard:125kHz / 134.2kHz 4100, 4102, 42005), AWID, Casi Rusco,

HITAG 16), HITAG 26), HITAG S6), Keri, MIRO, Pyramid, TIRIS/HDX, UNIQUE

Optionally, in consideration: 4305, Cardax, FDX-B, IDTECK, Q5, TITAN, T55x7, ZOODIAC13.56MHz / Legic Advant13.56MHz / Legic Prime

13.56MHz / ISO14443 A+B compatible to part 4 Mifare DESFire, Mifare Plus7), Mifare SmartMX7), my-d move7),

PayPass7)Mifare Classic1), Mifare Ultralight, Mifare Ultralight C

13.56MHz / ISO15693 EM40357), Tag-It, my-d vicinity7), ICODE SLI, M24LR16/64, PicoPass7), HID iCLASS5)

13.56MHz / ISO18092 / NFCNFCIP-1: NFC Forum Tag Type 2-4

Sony FeliCa6)Version P:

Standard + Cotag, G-Prox8), HID Prox, Honeywell Nex-watch, Indala, ioProxMagtek card reader

Registered department or user ID codes Standard

Number 10,000 Account Codes – 1,000 Department Codes

ACCESS CONTROL

Restrict color Standard

Control panel lock/disablement Standard

Restrict access to address book Standard

Restrict USB port Standard

Restrict direct printing Standard

SeCURITy FeaTUReS 2




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Restrict other

CopyPrint (incl. Box Print)

File Save (Scan) Box Save (e-Filing)

Send emailSend iFax Send Fax

Remote ScanChange of Device Settings

Color OutputPrint management

Execute WS Push ScanAudit log

HARD DRIVE

Encryption

Standard. Hardware-based self-encrypting Drive, HDD includes Wipe Technology standard. Encryption key is deleted, if HDD is installed to another device; the data

is invalidated in another device (Secure Automatic Data Invalidation (ADI))

Maximum level AES 256-bit

Overwrite Optional

MethodThe erase mode, which meets the U.S. DoD (Department of

Defense) 5220.22-M requirements, is adopted.Overwrite type: 0x00, Fill 0xFF, Fill random, Fill verify

Maximum number after a job INA

Maximum number at end of lease INA

Lock No

Removable Standard (need to open the MFP cover before removal)

Password-protected mailboxes Standard

Data auto-deletion in mailboxes Standard

JOB TRACKING

Job logs Standard

Digital signature Standard

Verify document came from device Standard

Verify document came from specific user Standard

JOB PROTECTION

Encrypted secure print Standard

Secure print Standard

Encrypted scanning Standard

Maximum level 128-bit AES (Acrobat 7.0 / PDF v.1.6)

For scan to USB Yes

Unauthorized scan/copy protection block (watermark) Optional

Compatible with same-brand devices Yes

Compatible with third-party devices No

NETWORK SECURITY/PROTOCOLS

Protocol disablement Standard

Port disablement Standard




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IP address filtering Standard

MAC address filtering Standard

HTTPS Standard

Self-signed certificate Yes

Certificate signing request Yes

IPsec Optional

IPv6 Standard

Secure Sockets Layer (SSL) Standard

S/MIME encryption Standard

SNMPv3 support Standard

Transport Layer Security (TLS) Standard

Trusted Platform Module (TPM) Standard

CERTIFICATIONS

Common Criteria No

EAL level NA

Capabilities certified NA

FIPS 140-2 No

Level NA

IEEE 2600 No

OTHER

Administrator password length 6 to 64 digits (alphanumeric, special character)

Password-protected web server By default

Additional features

Toshiba Secure HDDAdditional card readers (existing at customer/not listed

above can be supported)Scan to email configuration (limit to own email address

only, always BCC to admin)

Third-party features Coin controller interface

INA: The vendor declined to provide this informationNA: Not applicable

enVIROnMenTaL FeaTUReS NOT RATED

Specified capable of running 30% post-consumer recycled paper Yes



Instant/Quick Fusing Yes

Duplexing Yes

Toner-save mode Yes

RoHS compliant Yes

Percent of product made from previous devices ≤4

Percent of product made from post-consumer materials 0

Percent of product made from pre-consumer materials 0

Percent of product made from bio-based materials 0




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Product designed for recycling (easily disassembled, no binding agents) Yes

Items that can be recycled INA

Hardware remanufacturing program for this product No

Cartridge recycling program for this productYes (country depen-

dent)Pre-paid label for return of cartridges/bottles for this unit No

Toner recycling system No

Ability to program features such as duplexing and auto shut-off over entire fleet Yes

What tool can be used to do this?Toshiba e-STUDIO Uni-

versal Printer DriverGreen packaging materials for the product Yes

Green packaging materials for its consumables Yes

Packaging materials usedCardboard, EPS, PET, PP and wood (pallet)

Eco-Label Certifications ENERGY STAR Yes

OtherGermany Blue Angel, Nordic Swan Label

Tested energy consumption levels of the device (watts) Ready/Idle 106

Energy-save 39

Sleep mode 2.53

During Printing 720

How fast can this product be programmed to go into the following modes (seconds) Ready/Idle Immediate after print

Energy-Save 60

Sleep mode 60

Can the above settings be programmed by a walkup user?No (requires admin

rights)

First-print time out of sleep mode (seconds)

24.7 (color mode, based on definitions

for return-time in RAL-UZ171)

Emissions output from this device for the following substances (mg/h)

Ozone (Black/Color)Below the limit of

detection Styrene (Black/Color) 0.050/0.2

Benzene (Black/Color) 0.021/0.011

TVOC (Black/Color) 1.8/4.9

Dust 0.87/2.9

Other None

INA: The vendor declined to provide this informationNA: Not applicable




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TOneR yIeLD VERY GOOD

Based on an average of two cartridges per color, the tested yield for black was above average compared with legal-size color laser/LED printer MFPs in this class tested to date; cyan was competitive, while magenta and yellow were below average.

Toner yields surpassed rated yields for all colors.

Tested Toner Yield | Competitive Average

Black Cyan Magenta Yellow

Tested Impressions 17,235 15,495 13,816 14,272 12,300 14,468 12,266 14,640

Rated Yield 15,000 13,106 11,500 11,569 11,500 11,569 11,500 11,569

Rated Drum Yield 30,000 28,900 30,000 28,400 30,000 28,400 30,000 28,400

Tested impressions is based on an average of two cartridges using the ISO 24712 toner yield test original. Some devices in the competitive group employ a cartridge that includes the toner and drum in a single component; in those cases, rated toner yield is used as the rated drum yield in calculating the average.

VaLUe VERY GOOD

O The unit’s purchase price is lower than average compared with similarly equipped devices in the competitive group. Based on estimated street pricing obtained by BLI, supplies cost per page is also lower than average compared with legal-size color laser/LED printer MFPs in this class tested to date, which translates to a lower than average TCO. As such, BLI feels the unit offers a very good overall value.

Tested Supplies Cost per Page

Black Cyan Magenta Yellow TOTAL

Toner Cost per Page 0.662¢ 1.077¢ 1.352¢ 1.279¢ 4.370¢

Supplies Cost per Page 6.396¢

COMPETITIVE AVERAGE 7.585¢

Toner CPP is based on estimated street pricing for the cartridges and BLI’s tested yields. Supplies CPP adds street pricing and the rated yields of the drums; pricing for the fuser and transfer roller was unavailable at time of publication.

VaLUe 2

TOneR yIeLD 2




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36-Month Lifecycle TCO Analysis

Supplies Costs

Pages per Month 2,000 6,000 10,000

Toshiba e-STUDIO 407cs $4,605.12 $13,815.36 $23,025.60

COMPETITIVE AVERAGE $5,461.12 $16,383.35 $27,305.58

Values are in U.S. dollars.

Values are in U.S. dollars. The pricing included in this TCO is provided from the manufacturer/distributor or obtained from reseller websites at the time of publication (pricing may vary in other regions or at a later date). TCO includes full-color supplies CPP (based on BLI’s tested yields) multiplied out over 36 months, at stated monthly volumes. For comparative purposes only; actual costs may vary based on page coverage and percentage of black and color pages output.




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Supplies and Hardware Costs

Pages per Month 2,000 6,000 10,000

Toshiba e-STUDIO 407cs $8,162.12 $17,372.36 $26,582.60

COMPETITIVE AVERAGE $9,332.76 $20,254.99 $31,177.22

Values are in U.S. dollars.

Values are in U.S. dollars. The pricing included in this TCO is provided from the manufacturer/distributor or obtained from the reseller websites at the time of publication (pricing may vary in other regions or at a later date). TCO includes full-color supplies CPP (based on BLI’s tested yields) multiplied out over 36 months, at stated monthly volumes and the purchase price of the device. Costs for paper, power, and maintenance contracts aren’t included in BLI’s pricing. For comparative purposes only; actual costs may vary based on page coverage and percentage of black and color pages output.




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27

Test Environment: The product has been tested in BLI’s European test lab, in an environment monitored by two Temp/RH chart recorders, which ensures that typical office conditions are being maintained. All products lab tested by BLI are powered by dedicated circuits that are protected by ESP (Electronic Systems Protection, Inc.) surge protectors to prevent transient power and communication disturbances from affecting equipment under test.

Test Equipment: BLI’s dedicated test network in Europe, consisting of Windows 2008 servers, Windows 7 workstations, 10/100/1000BaseTX network switches and CAT5e/6 cabling.

Test Duration: Products are tested for two months, five weeks of which consists of a durability test during which the product is run at its manufacturer-rated maximum monthly duty cycle, with 25 percent of the test volume consisting of copy jobs and 75 percent consisting of print jobs. BLI’s daily test usage is designed to replicate real-world use over an eight-hour workday, and as such includes a mix of various-size documents, simplex and duplex modes, and a mix of short, moderate and long run lengths, and on/off cycles, throughout the day. The durability evaluation also includes testing of the document feeder/scanner for an additional 10 percent of the monthly maximum volume, evenly divided over the course of the test.

Tested Configuration: Toshiba e-STUDIO407CS base unit plus one paper tray and internal finisher (UK).

Test Procedures:: The test methods and procedures employed by BLI in its lab testing include BLI’s proprietary procedures and industry-standard test procedures. In addition to a number of proprietary test documents, BLI uses an industry standard KATUN test original for evaluating black image quality and test suites from Quality Logic to evaluate applications compatibility. In addition to a visual observation, color gamut and drift is evaluated using a 300 color patch test target that is read using an EFI ES-1000 color spectrophotometer and Chromix ColorThink software. Furthermore, density of black and color output is measured using an X-Rite 508 Densitometer. UPM Future and MetsäBoard DataCopy multi-purpose paper is used in the tests. Twenty percent of test durability volume is conducted using Mondi Triotec 30% and Mondi Nautilus SuperWhite 100% recycled media. Image quality is tested using UPM Imagetech color laser paper.

SUppORTIng TeST DaTa

John Lawler, CEO

Anthony F. Polifrone, Managing Director

Gerry O’Rourke, Managing Director, BLI International

Patti Clyne, Senior VP of Sales

Joe Douress, Chief Marketing and Product Officer

Daria Hoffman, Managing Editor

Dr. Simon Plumtree, European Managing Editor

Lynn Nannariello, Assistant Managing Editor

Tracie Hines, Senior Editor, Competitive Analysis Reports

Jamie Bsales, Senior Product Editor, Solutions

George Mikolay, Senior Product Editor, A3 MFPs

Marlene Orr, Senior Product Editor, Printers and A4 MFPs

Lisa Reider, Senior Product Editor, Scanners and Environmental

Carl Schell, Senior Writer

Priya Gohil, Senior Editor

Jessica Schiffenhaus, Associate Editor

Kaitlin Pendagast, Research Editor

David Sweetnam, Head of European Research and Lab Services

Pete Emory, Manager of Laboratory Testing

Martin Soane, European Lab Manager

Pia Beddiges, Manager of Competitive Services

T.R. Patrick, Art Director

Anthony Marchesini, IT Director

BUyeRS LaBORaTORy LLC • North America • Europe • Asia


LAB TESTED

RELIABILITY CERTIFIED

2014

Anthony F. PolifroneMANAGING DIRECTOR

DATE

CERTIFICATE OF RELIABILITY

THE LEADING INDEPENDENT OFFICE PRODUCTS TEST LAB AND BUSINESS CONSUMER ADVOCATE

NORTH AMERICA EUROPE ASIA WWW.BUYERSLAB.COM

BUYERS LABORATORY LLC

COPYRIGHT ©2014 BUYERS LABORATORY LLC. REPRODUCTION WITHOUT THE WRITTEN PERMISSION OF BLI IS STRICTLY FORBIDDEN.

MARCH 2014

This is to certify that when subjected to a 50,000-impression Buyers Lab durability test, the Toshiba e-STUDIO407CS proved to be a highly reliable product.

Awarded to

TOSHIBA AMERICA BUSINESS SOLUTIONS, INC.for the performance of the

Toshiba e-STUDIO407CSin BLI’s in-house durability test.

Copyright ©2014 Buyers Laboratory LLC. Reproduced with the written permission of BLI.

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