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E-rate Overview
By TDS
What’s included in this E-rate overview:
• Quick summary• Key steps in the process• Timing• Terms• Contact information
Quick Summary
• A government program
• Provides about $2.25 billion annually to schools and libraries
• Makes telecommunications and Internet access more affordable
• Focus is grades K-12
• Program provides reimbursements of up to 90% of eligible products/services
Quick Summary - continued
• A funding year generally matches the school year – running from July 1 of one year through June 30 of the next year
• Key players
– FCC (Federal Communications Commission) provides direction
– USAC (Universal Service Administrative Company) administers the Universal Service Fund
– SLD (Schools & Libraries Division) administers the E-rate program
Quick Summary - continued
• Categories for Funding– Telecommunications– Internet Access– Internal Connections– Basic Maintenance on Internal Connections
• Telecommunications and Internet Access are Priority 1 Services, meaning they’re funded first
• Internal Connections and Basic Maintenance on Internal Connections are Priority 2 Services, funded after Priority 1
Key Steps in the Process
• Develop a Technology Plan (what you want funded and how you’ll use it to improve education)
• Post a Form 470 on the Schools and Libraries Web site (Services Sought - opens bidding)
• Go through the bidding process, then sign a contract with a vendor (if contracted service)
• File Form 471 (Services Ordered)
Key Steps… - continued
• SLD sends a Funding Commitment Decision Letter (FCDL) to you about how much they’ll fund
• File a Form 486 (Services Have Begun)
• SLD sends a 486 letter listing the approved amount
Key Steps… - continued
• TDS will send you an email asking if you prefer reimbursement by check or on your bill
• If you want a check, file a BEAR/Form 472 for service you’ve already received and paid for
– SLD will send the reimbursement to TDS, and TDS will send a check to you
• If you want reimbursment applied to your bill, please provide information as we request it
Timing
• Form 470 (services sought)– Post between May and early January for the following school
year (exact dates vary – refer to SLD Web site)
• Form 471 (services ordered) - During filing “Window” – typically from early November until early February
• Form 486 (services have begun) - Between July 1 of new funding year and deadline
• Form 472/BEAR – It’s your choice how often you wish to file the form for reimbursement by check
Terms
• Funding Request Number – FRN
– SLD assigns a number to each separate request for service, for each funding year
– If you contact TDS to ask an E-rate question, it’s helpful to provide the FRN so we can quickly access information for you
Terms - continued
• SPIN – Service Provider Identification Number– A unique number assigned by SLD to each vendor
participating in the E-rate program
– If you need a SPIN, contact TDS E-rate Customer Care (see contact info at end of this presentation)
• SPIN Change – a process an applicant follows to change from one service provider to another during a funding year
Terms - continued
• Billed Entity Number (BEN) – a unique number USAC assigns to each school and library for the E-rate program
• Pre-discounted Amount – the estimated total cost of a product/service, before any E-rate reimbursements are applied
• Funding Commitment Decision Letter – notification from SLD about the amount of E-rate funding approved
Terms - continued
• Eligible Services
– The SLD Web site includes a list of products and services that are eligible for E-rate funding
– Eligibility may depend on configuration, or how the service is used
– FCC rules determine what’s eligible
Where to Go For Help – TDS Customer Care
• Phone 888-846-6586 (toll free)
• FAX 888-837-0022 (toll free)
• Email [email protected]
• Web site www.e-rate.tdstelecom.com
Where to Go For Help –Schools & Libraries
• Hotline 888-203-8100 (push “0” for a representative)
• Web site www.usac.org/sl