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E-mail Technical E-mail Technical Coordinators Meeting Coordinators Meeting Chris Bongaarts Chris Bongaarts Steve Siirila Steve Siirila March 9, 2005

E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

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Page 1: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

E-mail Technical E-mail Technical Coordinators MeetingCoordinators Meeting

Chris BongaartsChris Bongaarts

Steve SiirilaSteve Siirila

March 9, 2005

Page 2: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

E-mail OutagesE-mail Outages

Performance issues on email Performance issues on email servers caused some brief outagesservers caused some brief outages

All Twin Cities email servers are All Twin Cities email servers are now SAN-connectednow SAN-connected

Continuing to migrate from Continuing to migrate from CLARiiON to DMX SAN framesCLARiiON to DMX SAN frames

SSL accelerator cards configuredSSL accelerator cards configured

Page 3: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

Spam/Virus FilteringSpam/Virus Filtering

Virus definitions now updated at Virus definitions now updated at least once daily (instead of least once daily (instead of weekly)weekly)

Upgraded to SpamAssassin 3.0.2Upgraded to SpamAssassin 3.0.2

Page 4: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

Messages Blocked (by reason)

0

200000

400000

600000

800000

1000000

1200000

1400000

1600000

1800000

3/8

3/29

4/19

5/10

5/31

6/21

7/12

8/02

8/23

9/13

10/0

410

/25

11/1

512

/06

12/2

701

/17

02/0

702

/28

Week Ending

Nu

mb

er

of

Me

ss

ag

es

Blo

ck

ed

Spamsource

Dynamic

Insecure

DNS

Bad mailfrom

Page 5: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

Spam/Virus Blocking by Reason (Feb 7 - Mar 6)

2,263,16230.61%

3,306,40344.73%

5,0490.07%

1,308,85617.70%

509,2666.89%

Spam source

Dynamic

Insecure

DNS

Bad mail from

Page 6: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

Incoming Email Statistics

0

500000

1000000

1500000

2000000

2500000

3000000

3500000

2004

0223

2004

0322

2004

0419

2004

0517

2004

0614

2004

0712

2004

0809

2004

0906

2004

1004

2004

1101

2004

1129

2004

1227

2005

0124

2005

0221

Week Ending

Nu

mb

er

of

Me

ss

ag

es

Accepted

User allows allemailPermitted

perm local only

Blocked

Blocked local

Relay denied

Unknown user

User inactive

Pre-init user

Temporary error

Page 7: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

Departmental MTA Departmental MTA RegistrationRegistration MTAs and other devices which are MTAs and other devices which are

using the using the relay.tc.umn.edurelay.tc.umn.edu service service must registermust register– Send IP address, type of device, and Send IP address, type of device, and

contact information to contact information to [email protected]@umn.edu Includes the relay-by-IP service Includes the relay-by-IP service

(currently 160.94.160.49)(currently 160.94.160.49) Unregistered MTAs will be denied Unregistered MTAs will be denied

access starting July 5access starting July 5thth

Page 8: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

Phase-out of clear-text Phase-out of clear-text passwordspasswords Next general mailings will be sent Next general mailings will be sent

out on April 12out on April 12thth, 19, 19thth, and 26, and 26thth Last FTP mailing went out Jan 26Last FTP mailing went out Jan 26thth

Webmail only uses SSL connections Webmail only uses SSL connections for central email accessfor central email access

IMAP statistics correction; includes IMAP statistics correction; includes SSL connections via port 143 SSL connections via port 143 (STARTTLS)(STARTTLS)

Page 9: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

POP Users

0

2000

4000

6000

8000

10000

12000

14000

16000

18000

20000

1/3/05 1/10/05 1/17/05 1/24/05 1/31/05 2/7/05 2/14/05 2/21/05 2/28/05 3/7/05

Week ending

Nu

mb

er

of

Us

ers

NONSSL

SSL

Page 10: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

POP users: Feb 7 - Mar 6

1450367%

721633%

ssl

nonssl

Page 11: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

IMAP users: Jan 11 - Feb 7

6,17741%

8,70959%

ssl

nonssl

Page 12: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

IMAP USERS (03/01-03/08)

2,45621%

9,44379%

ssl

nonssl

Page 13: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

SMTP Gateway Usage

0

5000

10000

15000

20000

25000

Week Ending

Nu

mb

er

of

Use

rs

Non-auth

Auth

Page 14: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

SMTP Gateway Usage (Feb 28 - Mar 6)

Unauthenticated SMTP(smtp-gw.tc.umn.edu)

7409 users34%

Authenticated SMTP(smtp.umn.edu) 14244 users

66%

Page 15: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

FTP USERS

0

100

200

300

400

500

600

700

800

900

20050103

20050110

20050117

20050124

20050131

20050207

20050214

20050221

20050228

20050307

Week Ending

Nu

mb

er

of

Us

ers

FTPusers

Page 16: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

MMP EvaluationMMP Evaluation

Will be upgrading to MMP during Will be upgrading to MMP during Summer 2005Summer 2005

Obsoletes current MTA product Obsoletes current MTA product (Mail*Hub 2000)(Mail*Hub 2000)

Obsoletes current X.500 directory Obsoletes current X.500 directory product (GDS 2001)product (GDS 2001)

Page 17: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

LyrisLyris

Full production mode scheduled Full production mode scheduled for March 17for March 17thth

Contact U Relations for Contact U Relations for informationinformation

Page 18: E-mail Technical Coordinators Meeting Chris Bongaarts Steve Siirila March 9, 2005

‘‘Till next month…Till next month…

Chris BongaartsChris Bongaarts [email protected]@umn.edu 612-625-1809612-625-1809

Steve SiirilaSteve Siirila [email protected]@umn.edu 612-626-0244612-626-0244