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21/84r88 16:21 Pg: 1 , ,-, . - ..--. .--- 8 ,r 0 . L- ---- -- - --. . . . -.-

E ,. "!,.!Bh$G REGISTER

Shelley Churches

EXCLUDED FROM cIjB&iC WEGISTEW

To: Lauren Roy (Contact Ofnecer) AustralIan Competition & Consilmer Commission

Thank you for you email letter dated 16th April 2008

In response l o your letter/Erneil and (he ACCC Infocentre IotterlEmeiI.

I am et all heppy abolrl Ebays Paypal policy for the following reasons.

My husband and I run a buslrless on obay called Revheads Garage. In 2005-2006 Ebay had a new prim structure come 1110 play and with this we lost around 60% or more of our business. Thel was bad enough now they want to Diclale to MY Customers how they Pay ME for MY Goods. Vla THERE OWN COMPANY PAYPAL. . This Is dlrect from Ebey. See quotes below.

"From 17 June you will only be able to o f f i PayPat an your listings a.nd pay on pick up (i.e.pajd for when picking up the item)."

"Pay on pick up call only be offered it1 c o n j u ~ ~ c t i o ~ ~ with Paypal. No other payment rnctl~ods will be permitted."

They have made the claim '' Bcmuse you are a valued seller we'd like t o let; you know about some changes to

e8ay.com.a~ that are golng to make our marketplace an even safer place for you to buy and sell. " I chn NOT #cc how ns ti seI1cr Payp~l will njakc Fhdy safccr for me.

My Rcnsons For This arc 1,~ied Out Below.

I I~RVO Itnd d&?lings \vith Pnyp~l nnd il scenrs lo lire lllal Ibaypal atv(: ONLY INTERESTED IN TAKING PEBS.