E-learning course production process analysis

Diplomityöesitelmä

Jouni Saarenpää

29.1.2008

Structure in brief

Research questions E-learning – the background E-learning product and production Current process Results

Research questions

What are the characteristics of the current e-learning solutions?

What are the characteristics of the current e-learning course production processes?

What is e-learning? 1/2

Defined widely: Online access to learning resources, anywhere

and anytime (Holmes & Gardner, 2006) Always networked, delivered via standard internet

connection, focuses on the whole concept of learning (Rosenberg, 2000)

Learning (Cross, 2004)

What is e-learning? 2/2

E-learning refers to distance learning with ICT participation in a significant role. The main focus of e-learning is in on-line learning but in this thesis off-line learning is also considered as e-learning.

Benefits and challenges of e-learning Benefits:

Cost efficient Fast (also updating) Global

Challenges Learning is primarly a social process Organisation has to promote (e-)learning Lack of personalisation Requires self-learning skills

Learning styles of Felder and Silverman (Felder & Silverman, 1988) Learning style Teaching style

PerceptionSensory Concrete

ContentIntuitive Abstract

InputVisual Visual

PresentationAuditory Verbal

OrganisationInductive Inductive

OrganisationDeductive Deductive

ProcessingActive Active

Student participationReflective Passive

UnderstandingSequential Sequential

PerspectiveGlobal Global

E-learning standards and recommendations IEEE Learning Technology Standards

Committee ISO/IEC JTC1 IMS Global Learning Consortium Advanced Distributed Learing (ADL)

SCORM

ARCS-model

Attention Relevance Confidence Satisfaction

Upcoming trends

Fast prototyping Define goals + strategy

Refine scenario

Refine prototype

Revise

Evaluate

Implementation

Field test

Ready for

students

No

Yes

Product cycleProcess cycle

Mobile learning

E-learning product

Hardware

System software

E-learning application

E-learning content

E-learning technology

Technical system

Manware Orgware

P3-model People-process-product-continuum

People Process Product

Content development

Planning team Planning Project plan

Design team Design Storyboard

Production team Development Learning materials

Evaluation team Evaluation Revised materials

Content delivery

Delivery teamDelivery &

maintenanceFinal material

Current Process

Process overview Pre-project activities: contract Planning: synopsis Designing: storyboards Development: pilot course Delivery: course Maintenance

Information entities The project offering Solution description Contract Source material from the customer Synopsis Synopsis feedback Storyboards Storyboard feedback Graphics, animations, photos, videos Pilot product Pilot feedback Deliverables (such as the online course, disks etc.)

Storyboard

TextscriptLorem ipsum dolor sit amet, consectetuer adipiscing elit. Quisque a nunc. Fusce semper lacinia sem. Mauris arcu. Sed a pede. Morbi ipsum arcu, varius sed, volutpat at, varius vitae, tellus. Nullam tristique tellus non dolor. Morbi mollis, velit vitae elementum tempor, elit diam elementum felis, eget elementum purus dolor eget arcu. Proin nec dui eu tortor dictum interdum. In lacus quam, cursus nec, aliquet nec, luctus vitae, nisi. Nullam posuere, lorem elementum scelerisque suscipit, massa nibh

SearchControl 1 Control 4Control 2 Control 5Control 3 Control 6

Course name

NavigationLevel 1 Level 2 Level 2Level 1Level 1Level 1

Guidelines for animators:1)Lorem ipsum dolor sit amet, consectetuer adipiscing 2)Lorem ipsum dolor sit amet, consectetuer adipiscing3)Lorem ipsum dolor sit amet, consectetuer adipiscing

Guidelines for audio recording:1)Lorem ipsum dolor sit amet, consectetuer adipiscing 2)Lorem ipsum dolor sit amet, consectetuer adipiscing3)Lorem ipsum dolor sit amet, consectetuer adipiscing

Case: I-HSPA e-learning course

Use case diagram

Offering

Company management

Sales person

Project manager

Manuscript authors

SMEs

Project manager

SMEs

Project order

Obtain material

ApprovingAuthoring

Synopsis

Storyboards

Plans

Design

Product

Development

Programmer

Graphics Audio

Animation

Video

Programming

...Audio

specialists

Animation specialists

Graphics specialists

Video specialists

Delivery

CustomerProducer

Case: process activity diagram

Customer Producer general

Planning and designing

Development

Material requestsMaterial

Detail requestsDetails

Synopsis

Synopsis comments

Updated synopsis

Material

Detail requestsDetails

Storyboards

Storyboard comments

Updated storyboards

Final comments

Material requests

Consultation requests

Consultation

Start

Consultation

Consultation

Final comments

Comments

Comments

Final details Consultation

Results

Challenges E-learning production is a rather complex

combination of technology, learning, multimedia production and information technology product development.

The acknowledged obstacle in e-learning production is the information flow between the producer and the customer.

Results

Clearer milestones the process does not proceed further until all the

information needed for the next stage is obtained Production control system

It seems that the current market has no PCS for a development that is globally distributed and would map well to the e-learning production and all its phases

Thank you!

Questions?