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E-Government Master Plan and the Integrated Government Philippines
Project
EXECUTIVE ORDER No. 47
Ensure the provision of efficient and effective information and communications technology
infrastructure, information systems and resources to support efficient, effective,
transparent and accountable governance and, in particular, support the speedy and efficient
enforcement of rules and delivery of accessible public services to the people.
Vision and Mission of e-Government
Basis and Goals of the EGMP
Innova&veworkprocesses
Be0erpublicservices
Promoteci&zenpar&cipa&on
Key Result Areas for the ICT Assessment
Pushing for Interoperability Common transaction systems (G2C) and back-end systems Primarily in “silos”: lacks interface with other systems and organizations Developed using different platforms Pushing for Shared Services Issue of technology obsolescence: Challenge for limited resources Full utilization remains a challenge Need to Enhance ICT Human Resources
Building Blocks for E-Government
Contents of EGMP: Future of E-Government
Regulation and Policies
Target Outcomes ICT-based transformation of governance and the delivery of government services and information, including health and education, especially in the countryside, toward inclusive growth The Philippines in the top 50 global ranking in terms of e-government by 2016 (as against Philippine ranking of #88 in the 2012 UN E-Government Survey)
Infrastructure and Shared Services
To have a secured and reliable government infrastructure that will host critical and common applications:
ü Government Internet ü National Government Data Centers ü Government Cloud ü Government Web Hosting Service (AO 39)
OBJECTIVE
Government Internet This is a government network connected thru fiber optic technology for selected agencies in NCR (160) and Cebu (12 initially)
IMPLEMENTATION STRATEGY: Build our own government network by laying fiber optic cable to connect critical national government agencies and encouraging them to adopt a standard network design
Fiber Core Network
Fiber optic cables connect government agencies to a data center, which acts as the medium of communications, traffic controller, server and applications host, and keeper and manager of data
Network equipment and IP
addresses
deployed: 40
Signed MOA/Conforme: 134
Target No. of Agencies: 160
Fiber-to-the-Building
installation: 104
The use of fiber optic cable (FOC) will help people in government communicate
faster, coordinate activities better, facilitate collaborative work and increase productivity, resulting in speedier and more efficient delivery of goods and services to citizens.
Optical Distibution Frame Installation:
99
National Government Data Centers
Two operational data centers are located in Quezon City and Makati City. Two data centers will also be established in SBMA and Cebu City.
IMPLEMENTATION STRATEGY: Build government controlled data centers in cooperation with DOST-ASTI
iGovPhil currently has three DCs:
NGDC 1 Completed renovation and refurbishment NGDC 2 Complete, but procurement of racks is still in process NGDC 3 To be ready by mid-2015
The NGDC allows the consolidation of government's ICT resources that will lead to optimized operations and improved security and disaster readiness.
BENEFITS
Reduce government
spending
Increase efficiency
Improve overall IT capability
Free
Number of agencies colocated
NGDC 1 – 4 agencies NGDC 2 – 3 agencies
National Government Data Centers
Government Cloud The GovCloud is a platform used to improve processes and deliver services efficiently to the people through virtualization of resources, such as servers, storage, devices, and software.
BENEFITS SERVICES
Hosting
Virtual machines
Security Scalability
On-demand Free Hosting of websites,
applications and database.
Virtual machines (VMs) for rapid deployment of network
and network applications with the ability to scale up or
down according to an agency's computing
workload.
LATEST UPDATES Hosted agencies: 32 Virtual machines: 140 Storage Allocation: 98,671 GB Usage: 45,844 GB (46.6%) Available: 52,827 GB
(53.54%)
Government Web Hosting Service Administrative Order No. 39, s. 2013:
“Mandating Government Agencies to migrate to the Government Web Hosting Service (GWHS) of the DOST-ICTO”
For hosting the websites of : •NGAs •GFIs •GOCCs •SUCs •Inter-agency collaborations, programs and projects
What are the options to want to avail the GWHS?
Shared Web Hosting
Dedicated or GovCloud Hosting
Server Co-location at the Gov’t Data
Center
173 agencies applied for the Government Web Hosting Service 146 gov’t websites are hosted in the GWHS server
Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through a standard design, navigation, and content -to ensure security of the websites
List of Approved CMSs for the GWT:
78 Agency websites that are compliant with Government Web Template
OBJECTIVE To have a common and standard application services
that all agencies will use:
ü GovMail ü Agency Records and Management Information
System (ARMIS) ü PhPay ü Forms Generator ü Government Project Management Information
System (PMGov)
Aims to modernize government processes to improve the delivery of goods and services to the public and promote
transparency. Features of GovMail
Central Calendarfor easy collaboration on tasks and
scheduling
Briefcase for efficient sharing of files
Hosted in a central server owned by the government
for added security and data sovereignty
Support for mobile devices
and multiple platforms
Total no. of issued accounts:
9,734 Total no. of agency clients:
41
Provides a corporate identity to the government through the use of domain
GovMail
National Archives and Records Management Information System
Aims to integrate systems of managing documents, records and archives of government agencies
Features of Archives and Records Management Information System (ARMIS)
l Document Tracking System l Records Management System
l Archives Management System l Security Features
Features of Agency Records Inventory System (AgRIS)
l Web-enabled record listings
15 government agencies
It renders services through various delivery channels:
ATM accounts
credit cards
mobile wallets
5 Interested Pilot Agencies
Benefits of PhPay Ø Payments are made more efficient and less time consuming for citizens and businesses. Ø Face-to-face transactions are eliminated, which means no fixers and less opportunities for graft and corruption.
ATM accounts credit cards mobile wallets bank and non-bank over-
the-counter payments
PhPay An Internet-based electronic payment facility and gateway that will enable citizens and businesses to remit payments electronically to government agencies.
It renders services through various delivery channels:
Ø Cooperative Development Authority Ø National Bureau of Investigation Ø Department of Energy Ø National Parks Development Committee Ø National Telecommunications Commission
A web-based application that generates electronic versions of the agencies’ paper-based forms.
Saves government agencies time, effort and money by eliminating the printout of paper forms and face-to-face transactions.
Forms Generator (FormsGen)
35 Government Agencies
239 Online Forms
BENEFITS
Eliminates manual submission of printout forms and long queues in government offices.
Makes it easier and simpler for both the citizens and government to use the right forms.
Government Project Management Information System (PMGov)
Online project management application that allows project proponents to collaborate from initiaion to planning and design,
execution, monitoring and evaluation, to closing of projects.
Features of PMGov l Support mulitple projects and
user roles l Flexible role-based access
control l Task tracking system l Gannt Chart and Calendar l Time tracking functionality l Document and files
management l Wikis and forums l Contact management
9 government agencies
OBJECTIVE
To have secured facility to enable government online transactions:
ü Philippine National Public Key Infrastructure
PKI is essentially a set of hardware, software, policies, personnel and procedures needed to create, manage, distribute, use, store and revoke digital certificates. It allows
users of public networks to privately exchange data securely.
Digital certificates are files that can be stored on your computer or USB token containing the user’s personal information that allows a person, computer or organization to exchange information securely.
Issued digital certificates:
Individuals: 635 SSL: 37 Agencies: 5
Secure VPNs and wireless networks
Sign electronic documents and forms
Authenticate web applications and user
Encrypt emails and messages
Public Key Infrastructure
OBJECTIVE
To create an environment that will facilitate government sharing of data without necessarily rebuilding and redoing what has been done:
ü Philippine eGovernment Interoperability Framework (PeGIF)
ü Philippine Government Common Platform
Philippine eGovernment Interoperability Framework
A policy document that sets the technical, semantics and business process standards that will guide government agencies in their systems development effort to enable agency systems to interoperate
Three phases: l Technical framework (signed: 30 July 2014) l Information framework l Business framework
Government Interoperability The Ability of constituents to work together
TECHNICAL National Government Common Platform
(NGCP)
A platform where data and information are stored in a common repository or database, ready to be accessed, shared and used by participating government agencies
FRAMEWORK Philippine eGovernment
Interoperability Framework (PeGIF)
Defines the standards and policies governing the
interoperability of data and Information exchanged by government agencies.
Resource Pooling Strategy (RPS)
Pool of IT experts from SUCs and
Industry Partners to manage the NGCP
Technical (already signed)
Information (for consultation)
Business-Process
Integrated Government Service Center (IGSC)
Single Sign On
• Identity, Access Management, and Single Sign On Platform
• based on GLUU which supports SAML, OpenIDConnect, UMA, CAS
• On premise private cloud • built-in Shibboleth IdP • Multi-factor authentication (PKI, OTP,
Tiqr, Google Authenticator?)
Single Sign On
• OpenDJ • OpenJDK • KVM • Nginx • GlusterFS • Twemproxy+
Memcached
• Apache • CMAN • Tomcat • fail2ban • AIDE
Single Sign On
Single Sign On
• Initially for eGovernment – Public (single sign for citizens) – Government (single sign on for government
employees) • Considering... – Researchers (access to shared scientific/
research services) – Academe (access to National eLibrary,
publishers)
Single Sign On
• Initial Use Cases (shared services offered by iGov) – Govmail (government email) – Pakete (large file sender service) – Project management platform for government – Government (ERP) – ARMIS (Archives and Records Management
Information System)
Single Sign On
Past activities • Inception and design • Configuration, implementation, and
integration (DR and production) Current Activities • User Acceptance of Technical
Documentation • Final User Acceptance and Testing
Single Sign On
Challenges • Infrastructure (Govnet, NGDC, Govcloud) • Privacy (Data Privacy Act) • Interoperability (SAML, OAuth, SAM?)
Single Sign On
TODO • Trust framework – Federation rules – Best practices – Level of Assurance
• Operations – Formalizing organization structure – Business case