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E-Government Master Plan and the Integrated Government Philippines Project

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Page 1: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

E-Government Master Plan and the Integrated Government Philippines

Project

Page 2: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

EXECUTIVE ORDER No. 47

Ensure the provision of efficient and effective information and communications technology

infrastructure, information systems and resources to support efficient, effective,

transparent and accountable governance and, in particular, support the speedy and efficient

enforcement of rules and delivery of accessible public services to the people.

Page 3: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Vision and Mission of e-Government

Page 4: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Basis and Goals of the EGMP

Innova&veworkprocesses

Be0erpublicservices

Promoteci&zenpar&cipa&on

Page 5: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Key Result Areas for the ICT Assessment

Pushing for Interoperability Common transaction systems (G2C) and back-end systems Primarily in “silos”: lacks interface with other systems and organizations Developed using different platforms Pushing for Shared Services Issue of technology obsolescence: Challenge for limited resources Full utilization remains a challenge Need to Enhance ICT Human Resources

Page 6: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Building Blocks for E-Government

Page 7: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Contents of EGMP: Future of E-Government

Page 8: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Regulation and Policies

Page 9: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Target Outcomes ICT-based transformation of governance and the delivery of government services and information, including health and education, especially in the countryside, toward inclusive growth The Philippines in the top 50 global ranking in terms of e-government by 2016 (as against Philippine ranking of #88 in the 2012 UN E-Government Survey)

Page 10: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Infrastructure and Shared Services

Page 11: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

To have a secured and reliable government infrastructure that will host critical and common applications:

ü  Government Internet ü  National Government Data Centers ü  Government Cloud ü  Government Web Hosting Service (AO 39)

OBJECTIVE

Page 12: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Government Internet This is a government network connected thru fiber optic technology for selected agencies in NCR (160) and Cebu (12 initially)

IMPLEMENTATION STRATEGY: Build our own government network by laying fiber optic cable to connect critical national government agencies and encouraging them to adopt a standard network design

Page 13: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Fiber Core Network

Fiber optic cables connect government agencies to a data center, which acts as the medium of communications, traffic controller, server and applications host, and keeper and manager of data

Network equipment and IP

addresses

deployed: 40

Signed MOA/Conforme: 134

Target No. of Agencies: 160

Fiber-to-the-Building

installation: 104

The use of fiber optic cable (FOC) will help people in government communicate

faster, coordinate activities better, facilitate collaborative work and increase productivity, resulting in speedier and more efficient delivery of goods and services to citizens.

Optical Distibution Frame Installation:

99

Page 14: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

National Government Data Centers

Two operational data centers are located in Quezon City and Makati City. Two data centers will also be established in SBMA and Cebu City.

IMPLEMENTATION STRATEGY: Build government controlled data centers in cooperation with DOST-ASTI

Page 15: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

iGovPhil currently has three DCs:

NGDC 1 Completed renovation and refurbishment NGDC 2 Complete, but procurement of racks is still in process NGDC 3 To be ready by mid-2015

The NGDC allows the consolidation of government's ICT resources that will lead to optimized operations and improved security and disaster readiness.

BENEFITS

Reduce government

spending

Increase efficiency

Improve overall IT capability

Free

Number of agencies colocated

NGDC 1 – 4 agencies NGDC 2 – 3 agencies

National Government Data Centers

Page 16: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Government Cloud The GovCloud is a platform used to improve processes and deliver services efficiently to the people through virtualization of resources, such as servers, storage, devices, and software.

BENEFITS SERVICES

Hosting

Virtual machines

Security Scalability

On-demand Free Hosting of websites,

applications and database.

Virtual machines (VMs) for rapid deployment of network

and network applications with the ability to scale up or

down according to an agency's computing

workload.

LATEST UPDATES Hosted agencies: 32 Virtual machines: 140 Storage Allocation: 98,671 GB Usage: 45,844 GB (46.6%) Available: 52,827 GB

(53.54%)

Page 17: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Government Web Hosting Service Administrative Order No. 39, s. 2013:

“Mandating Government Agencies to migrate to the Government Web Hosting Service (GWHS) of the DOST-ICTO”

For hosting the websites of : •NGAs •GFIs •GOCCs •SUCs •Inter-agency collaborations, programs and projects

What are the options to want to avail the GWHS?

Shared Web Hosting

Dedicated or GovCloud Hosting

Server Co-location at the Gov’t Data

Center

173 agencies applied for the Government Web Hosting Service 146 gov’t websites are hosted in the GWHS server

Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through a standard design, navigation, and content -to ensure security of the websites

List of Approved CMSs for the GWT:

78 Agency websites that are compliant with Government Web Template

Page 18: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

OBJECTIVE To have a common and standard application services

that all agencies will use:

ü  GovMail ü  Agency Records and Management Information

System (ARMIS) ü  PhPay ü  Forms Generator ü  Government Project Management Information

System (PMGov)

Page 19: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Aims to modernize government processes to improve the delivery of goods and services to the public and promote

transparency. Features of GovMail

Central Calendarfor easy collaboration on tasks and

scheduling

Briefcase for efficient sharing of files

Hosted in a central server owned by the government

for added security and data sovereignty

Support for mobile devices

and multiple platforms

Total no. of issued accounts:

9,734 Total no. of agency clients:

41

Provides a corporate identity to the government through the use of domain

[email protected]

GovMail

Page 20: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

National Archives and Records Management Information System

Aims to integrate systems of managing documents, records and archives of government agencies

Features of Archives and Records Management Information System (ARMIS)

l  Document Tracking System l  Records Management System

l  Archives Management System l  Security Features

Features of Agency Records Inventory System (AgRIS)

l  Web-enabled record listings

15 government agencies

Page 21: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

It renders services through various delivery channels:

ATM accounts

credit cards

mobile wallets

5 Interested Pilot Agencies

Benefits of PhPay Ø Payments are made more efficient and less time consuming for citizens and businesses. Ø Face-to-face transactions are eliminated, which means no fixers and less opportunities for graft and corruption.

ATM accounts credit cards mobile wallets bank and non-bank over-

the-counter payments

PhPay An Internet-based electronic payment facility and gateway that will enable citizens and businesses to remit payments electronically to government agencies.

It renders services through various delivery channels:

Ø Cooperative Development Authority Ø National Bureau of Investigation Ø Department of Energy Ø National Parks Development Committee Ø National Telecommunications Commission

Page 22: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

A web-based application that generates electronic versions of the agencies’ paper-based forms.

Saves government agencies time, effort and money by eliminating the printout of paper forms and face-to-face transactions.

Forms Generator (FormsGen)

35 Government Agencies

239 Online Forms

BENEFITS

Eliminates manual submission of printout forms and long queues in government offices.

Makes it easier and simpler for both the citizens and government to use the right forms.

Page 23: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Government Project Management Information System (PMGov)

Online project management application that allows project proponents to collaborate from initiaion to planning and design,

execution, monitoring and evaluation, to closing of projects.

Features of PMGov l  Support mulitple projects and

user roles l  Flexible role-based access

control l  Task tracking system l  Gannt Chart and Calendar l  Time tracking functionality l  Document and files

management l  Wikis and forums l  Contact management

9 government agencies

Page 24: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

OBJECTIVE

To have secured facility to enable government online transactions:

ü  Philippine National Public Key Infrastructure

Page 25: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

PKI is essentially a set of hardware, software, policies, personnel and procedures needed to create, manage, distribute, use, store and revoke digital certificates. It allows

users of public networks to privately exchange data securely.

Digital certificates are files that can be stored on your computer or USB token containing the user’s personal information that allows a person, computer or organization to exchange information securely.

Issued digital certificates:

Individuals: 635 SSL: 37 Agencies: 5

Secure VPNs and wireless networks

Sign electronic documents and forms

Authenticate web applications and user

Encrypt emails and messages

Public Key Infrastructure

Page 26: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

OBJECTIVE

To create an environment that will facilitate government sharing of data without necessarily rebuilding and redoing what has been done:

ü  Philippine eGovernment Interoperability Framework (PeGIF)

ü  Philippine Government Common Platform

Page 27: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Philippine eGovernment Interoperability Framework

A policy document that sets the technical, semantics and business process standards that will guide government agencies in their systems development effort to enable agency systems to interoperate

Three phases: l  Technical framework (signed: 30 July 2014) l  Information framework l  Business framework

Page 28: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Government Interoperability The Ability of constituents to work together

TECHNICAL National Government Common Platform

(NGCP)

A platform where data and information are stored in a common repository or database, ready to be accessed, shared and used by participating government agencies

FRAMEWORK Philippine eGovernment

Interoperability Framework (PeGIF)

Defines the standards and policies governing the

interoperability of data and Information exchanged by government agencies.

Resource Pooling Strategy (RPS)

Pool of IT experts from SUCs and

Industry Partners to manage the NGCP

Technical (already signed)

Information (for consultation)

Business-Process

Integrated Government Service Center (IGSC)

Page 29: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Single Sign On

•  Identity, Access Management, and Single Sign On Platform

•  based on GLUU which supports SAML, OpenIDConnect, UMA, CAS

•  On premise private cloud •  built-in Shibboleth IdP •  Multi-factor authentication (PKI, OTP,

Tiqr, Google Authenticator?)

Page 30: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Single Sign On

•  OpenDJ •  OpenJDK •  KVM •  Nginx •  GlusterFS •  Twemproxy+

Memcached

•  Apache •  CMAN •  Tomcat •  fail2ban •  AIDE

Page 31: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Single Sign On

Page 32: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Single Sign On

•  Initially for eGovernment – Public (single sign for citizens) – Government (single sign on for government

employees) •  Considering... – Researchers (access to shared scientific/

research services) – Academe (access to National eLibrary,

publishers)

Page 33: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Single Sign On

•  Initial Use Cases (shared services offered by iGov) – Govmail (government email) – Pakete (large file sender service) – Project management platform for government – Government (ERP) – ARMIS (Archives and Records Management

Information System)

Page 34: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Single Sign On

Past activities •  Inception and design •  Configuration, implementation, and

integration (DR and production) Current Activities •  User Acceptance of Technical

Documentation •  Final User Acceptance and Testing

Page 35: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Single Sign On

Challenges •  Infrastructure (Govnet, NGDC, Govcloud) •  Privacy (Data Privacy Act) •  Interoperability (SAML, OAuth, SAM?)

Page 36: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

Single Sign On

TODO •  Trust framework – Federation rules – Best practices – Level of Assurance

•  Operations – Formalizing organization structure – Business case

Page 37: E-Government Master Plan and the Integrated Government ...€¦ · Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through

For details, please visit http.//i.gov.ph

For questions/requests, etc.,

email: [email protected]