E-BILLING MOTIVATION. Introduction E-billing is the electronic delivery of financial documents to the customer, that represents and replaces the conventional

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Introduction E-billing is the electronic delivery of financial documents to

the customer, that represents and replaces the

conventional paper based document.

E-mailing has become an integral part of business

logistics and communication processes enhancing

customer interaction

The sending of documentation by way of email adds value

to a company’s customer relationship management

process as it is more efficient and effective.



Secure E-mailing of original tax invoices and other financial documents to customers

Ensuring the documents are graphically appealing and complimentary to the paper based equivalent.

Allows multiple file formats for specific client profiles e.g. PDF for business to business, embedded html for business to consumer

Accommodates any accounting package for independent delivery and management

The optimal combination of push based and pull based delivery (email vs. web)

Real time management tools for company's to track and respond to document presentment to customers

E-billing Criteria



Benefits to the Recipient The customer receives the document on the day it was generated. Therefore the customer does not miss

deadlines on payment dates.

The recipient has immediate access to their records, they do not have to search through paper-based files to find a specific record.

Documentation does not get lost - the sender is notified if an intended recipient does not receive the mail.

There are no delays in retrieving mail.

It is much easier to file an electronic document

Retrieval and searching functions of electronic documents is a major benefit to the user

Change of physical address will not affect the customer’s ability to receive their bills



Benefits to the Company

Documents are sent with the same look and feel

E-billing is much more cost effective than the postal system

Improved cash flow because clients receive there documents

faster and therefore are able to pay faster

All invoices are valid tax invoices.

E-billing significantly reduces month end and post related delays

With e-billing it is possible to have a reporting mechanism which

is not possible with the postal system.



Benefits to IT Department

No security exposure as e-bill delivery system is independent of company infrastructure.

No recruitment or training required of technical staff to develop and support an e-billing system there costs are high and unquantifiable.

No additional hardware or software is required to be purchased by the company which is costly and time consuming.

Utilising an e-billing company with a successful track record extensive experience and large client base eliminates the risk and expenses of a company doing it itself.

Minimal impact on company's bandwidth as apposed to high bandwidth usage.

Utilisation of sophisticated and existing e-billing software.



Traditional paper vs. Electronic Billing

Paper is static content

Costly with postage or courier services

Resource intensive

Time consuming and slow delivery

Low security-documents easily misplaced and can be opened.

Documents can be copied

E- billing is interactive and includes raw data files.

Cost saving

Automated

Same day quick delivery.

High security sent to specified user and tracking document

Can not be manipulated



How can e-billing assist your company?

By focusing on the customer’s needs

Through innovative ideas

and successful integration



of cutting edge technology

and moving in the right direction

with a tactical strategy

enhancing the customer

experience as soon as possible

will lead to growth in both numbers and savings

and a successful future relationship



Conclusion