Outline About me High Level Architecture New UI Form Features
Guided Process Mobile Licensing Resources The Future
Slide 3
About Me Technical Architect at Datacom Working with CRM since
version 3.0 CRM 2011 certified MCPD certified.NET 4.0 xRM
specialist and enthusiast Interest in quality assurance (TFS and
CI) Electronics and Minions
Slide 4
My Desk
Slide 5
CRM 2013 Official Launch 5 November at 6am
Slide 6
High Level Architecture Addition of the Server Side Mail Client
Server Side Email Synchronization VSS Writer Service
Slide 7
New UI Reimaged UI principles Simple Usable Modern Fast
Loved
Slide 8
Navigation
Slide 9
Recently Viewed
Slide 10
Quick Create
Slide 11
New UI Additions Responsive UI Seamless across devices
Slide 12
Demo NEW UI
Slide 13
Form Features Cleaner HTML Inline Editing Inline Messages Form
Notification Bing Maps Save and auto Save
Slide 14
Demo FORM FEATURES
Slide 15
Guided Process Highlights the workflow position Input Gated
Progress Across multiple entities
Slide 16
Demo GUIDED PROCESS
Slide 17
Licensing
Slide 18
Essential (USD 15 ~ 18 NZD) To allow for building applications
that do not use any of the features from the CRM verticals (Sales,
Service, and Marketing). An Essential license includes access to
the CRM system, SDK, Activities, and user- created entities (Web
resources, custom entities, and custom plug-ins). Basic (USD 30 ~
36 NZD) To allow access to "basic" functionality for Accounts,
Contacts, Cases, and Leads. Basic functionality related to the use
of business processes that affect only the entities specified here
or that are included as part of the Essentials license.
Professional (USD 65 ~ NZD 79) To provide full access to all of the
functionality provided in Microsoft Dynamics CRM 2013 and the
Microsoft Dynamics CRM Online.
What is next on the roadmap? MIRA Q1 2014 Marketing Pilot
NetBreeze Lync and Skype enhacements Extended Mobile support Case
management and SLA enhacements Exams (Q1 2014)
Slide 28
What is next for the User Group? Overview Part II (February
2014) Configuration Customisation JavaScript new client side API
Guided Process Upgrade from 2011 to 2013 (March 2014) Mira (April
2014) Marketing Pilot Netbreeze
Slide 29
Questions
Slide 30
Support Products ReleasedLifecycle Start DateMainstream Support
EndExtended Support End Dynamics CRM Online 17/04/2011Not
Applicable Dynamics CRM 201312/01/201408/01/201909/01/2024 Dynamics
CRM 201118/05/201112/07/201613/07/2021 Dynamics CRM
4.029/02/200809/04/201310/04/2018 Dynamics CRM
3.001/12/200512/04/201112/04/2016
Slide 31
Mainstream VS Extended Support providedMainstream Support
phaseExtended Support phase Paid support (per-incident, per hour,
and others) XX Security update supportXX Non-security hotfix
supportX Requires extended hotfix agreement, purchased within 90
days of mainstream support ending. No-charge incident supportX
Warranty claimsX Design changes and feature requests X
Product-specific information that is available by using the online
Microsoft Knowledge Base XX Product-specific information that is
available by using the Support site at Microsoft Help and Support
to find answers to technical questions XX
Slide 32
Duplicate detection Duplicate detection during create and
update operations will not be supported for Microsoft Dynamics CRM
updated user interface entities. Duplicate detection of individual
records wont be supported for custom entities as well. However, to
detect duplicates in bulk, you can use the
BulkDetectDuplicatesRequest message and the
RetrieveDuplicatesRequest
message.BulkDetectDuplicatesRequestRetrieveDuplicatesRequest
https://crm2103dupedetect.codeplex.com/
https://crm2103dupedetect.codeplex.com/