DynaFlex, DynaProx - MagTek

MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350

www.magtek.com

DynaFlex, DynaProx Utility Software

User Manual (Windows)

February 2022

Document Number:

D998200402-50

REGISTERED TO ISO 9001:2015

http://www.magtek.com/

DynaFlex, DynaProx| Utility Software | User Manual (Windows)

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Copyright © 2018 - 2022 MagTek, Inc.

Printed in the United States of America

INFORMATION IN THIS PUBLICATION IS SUBJECT TO CHANGE WITHOUT NOTICE AND

MAY CONTAIN TECHNICAL INACCURACIES OR GRAPHICAL DISCREPANCIES. CHANGES

OR IMPROVEMENTS MADE TO THIS PRODUCT WILL BE UPDATED IN THE NEXT

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TRANSMITTED IN ANY FORM OR BY ANY MEANS, ELECTRONIC OR MECHANICAL, FOR

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MagTek®, MagnePrint®, and MagneSafe® are registered trademarks of MagTek, Inc.

Magensa™ is a trademark of MagTek, Inc.

DynaFlex™, DynaFlex Pro™, and DynaProx™ are trademarks of MagTek, Inc

AAMVA™ is a trademark of AAMVA.

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All other system names and product names are the property of their respective owners.


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Table 0-1 - Revisions

Rev Number Date Notes

10 Oct 5, 2020 Initial Release

20 March 2, 2021 Updated to reflect new GUI change and added one shot excel

configuration instruction.

30 April 22, 2021 Updated GUI to support new firmware features.

40 June 3, 2021

- Redesign new GUI

- Added checking empty data for Export to File/SendFile

- Added filter empty data item to not show up in list view after

converted from Excel

- Updated latest MMXNET.dll

- Fixed Track Enabled (Set)

- Updated Context Menu for Convert Excel tool

50 February 23, 2022

- Updated GUI to support manual card entry.

- Added buzzer volume, Barcode Reader and QR code image.

- Added instruction how to connect device via RS-232.


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LIMITED WARRANTY MagTek warrants that the products sold pursuant to this Agreement will perform in accordance with

MagTek’s published specifications. This warranty shall be provided only for a period of one year from

the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply

only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by

MagTek, in which event this warranty shall apply only to the first repurchaser).

During the Warranty Period, should this product fail to conform to MagTek’s specifications, MagTek

will, at its option, repair or replace this product at no additional charge except as set forth below. Repair

parts and replacement products will be furnished on an exchange basis and will be either reconditioned or

new. All replaced parts and products become the property of MagTek. This limited warranty does not

include service to repair damage to the product resulting from accident, disaster, unreasonable use,

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Service may be obtained by delivering the product during the warranty period to MagTek (1710 Apollo

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MAGTEK’S SOLE LIABILITY AND BUYER’S EXCLUSIVE REMEDIES ARE STATED IN THIS

SECTION AND IN THE SECTION RELATING TO MAGTEK’S LIMITED WARRANTY.


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SOFTWARE LICENSE AGREEMENT IMPORTANT: YOU SHOULD CAREFULLY READ ALL THE TERMS, CONDITIONS AND

RESTRICTIONS OF THIS LICENSE AGREEMENT BEFORE INSTALLING THE SOFTWARE

PACKAGE. YOUR INSTALLATION OF THE SOFTWARE PACKAGE PRESUMES YOUR

ACCEPTANCE OF THE TERMS, CONDITIONS, AND RESTRICTIONS CONTAINED IN THIS

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DOCUMENTATION TO THE ADDRESS ON THE FRONT PAGE OF THIS DOCUMENT,

ATTENTION: CUSTOMER SUPPORT.

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documentation, collectively referred to as the "Software."

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all rights granted under this Agreement are automatically terminated.

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purposes or to load for execution purposes. All other copies of the Software are in violation of this

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also reserves the right to terminate this Agreement if Licensee fails to comply with any of the terms,

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the Software is recorded are free from defects in material or workmanship under normal use.

THE SOFTWARE IS PROVIDED AS IS. LICENSOR MAKES NO OTHER WARRANTY OF ANY

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disk(s) if applicable.


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GOVERNING LAW: If any provision of this Agreement is found to be unlawful, void, or

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affect the enforceability of any of the remaining provisions. This Agreement shall be governed by the

laws of the State of California and shall inure to the benefit of MagTek, Incorporated, its successors or

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ACKNOWLEDGMENT: LICENSEE ACKNOWLEDGES THAT HE HAS READ THIS

AGREEMENT, UNDERSTANDS ALL OF ITS TERMS, CONDITIONS, AND RESTRICTIONS, AND

AGREES TO BE BOUND BY THEM. LICENSEE ALSO AGREES THAT THIS AGREEMENT

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DEMO SOFTWARE / SAMPLE CODE: Unless otherwise stated, all demo software and sample code

are to be used by Licensee for demonstration purposes only and MAY NOT BE incorporated into any

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purposes only and is not PCI compliant. To meet PCI compliance in production or live environments, a

third-party PCI compliant component (hardware or software-based) must be used.

mailto:[email protected]

0 - Table of Contents


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Table of Contents Limited Warranty .............................................................................................................................................. 4

SOFTWARE LICENSE AGREEMENT ................................................................................................................. 6

Table of Contents .............................................................................................................................................. 8

1 Introduction ............................................................................................................................................. 10

1.1 About This Document .................................................................................................................... 10

1.2 System Requirements ................................................................................................................... 10

1.3 How to Download, Install, and Launch the Software ................................................................ 10

2 How to Connect to Devices Using DynaFlex Utility ............................................................................ 11

2.1 How to Connect Using the USB Connection ............................................................................... 11

2.2 How to connect Using the RS-232 Connection .......................................................................... 13

2.3 How to Reset the Device ............................................................................................................... 13

3 How to Use Device Information ............................................................................................................ 14

4 How to Update Firmware ....................................................................................................................... 15

5 How to Use the EMV Demo.................................................................................................................... 16

6 How to use the Barcode Reader ........................................................................................................... 18

6.1 Barcode Returned Unencrypted ................................................................................................... 18

6.2 Barcode Returned Encrypted ........................................................................................................ 19

6.3 Show QR Image .............................................................................................................................. 20

7 How to Parse Custom TLV Blobs .......................................................................................................... 21

8 How to use Configurations .................................................................................................................... 22

8.1 Get Configuration settings ............................................................................................................ 22

8.2 Configure System settings ............................................................................................................ 23

8.3 Configure Buzzer Volume .............................................................................................................. 24

8.4 Send Selective Configuration ....................................................................................................... 25

8.5 Send Bulk Configuration ............................................................................................................... 27

8.6 Send Bitmap Images (LCD Device Only) ..................................................................................... 28

8.7 Configure AAMVA Reading ........................................................................................................... 30

8.8 Configure Magnetic Stripe Track Data ........................................................................................ 31

8.9 Configure the User Event Notification Settings ......................................................................... 32

8.10 Change Device-Driven Fallback Behavior ............................................................................... 33

8.11 Change Device Display Orientation (LCD Device Only) ........................................................ 34

8.12 Change Signature Timing Window (LCD Device Only) .......................................................... 35

8.13 Change Signature in Batch (LCD Device Only) ...................................................................... 36

8.14 Change Signature Capture Control (LCD Device Only) ......................................................... 37

8.15 Display Message on Device (LCD Device Only)...................................................................... 38

8.16 OID Conversion ........................................................................................................................... 39

Appendix A Reserved .................................................................................................................................. 40

0 - Table of Contents


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1 - Introduction


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1 Introduction

1.1 About This Document This document provides instructions to use the DynaFlex, DynaProx Utility software for demonstrating

EMV transactions, configuration, and firmware updating. It is part of a larger library of documents

designed to assist implementers. For details, see the product Support pages on www.magtek.com.

1.2 System Requirements

A Windows 10 host with available USB port

Microsoft .NET 4.6.1 and above installed on the host

Microsoft Access Database Engine 2016 Redistributable installed on the host

DynaFlex, DynaFlex Pro, or DynaProx device(s)

USB-C cable with USB Type-A or USB-C for host connection

Software 1000007406 DynaFlex, DynaProx Utility, provided by MagTek

1.3 How to Download, Install, and Launch the Software To download DynaFlex, DynaProx Utility software, follow these steps.

1) Download the software with the name 1000007406.zip (DynaFlex, DynaProx Utility) from

MagTek.

2) Extract the .zip file on the host’s hard drive.

3) Install the AccessDatabaseEngine.exe from the folder Access Database Engine in the extracted

folder.

4) Download and install Microsoft .NET 4.6.1 or above from

https://dotnet.microsoft.com/download/dotnet-framework.

5) Launch DynaFlexUtility.exe.

6) See the steps in the sections below to connect to a device.

https://dotnet.microsoft.com/download/dotnet-framework

2 - How to Connect to Devices Using DynaFlex Utility


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2 How to Connect to Devices Using DynaFlex Utility To connect via an interface listed in the Connection Type box, follow these steps.

2.1 How to Connect Using the USB Connection

1) For best results, use the cable that is included with the device.

2) Connect the USB-C end of the cable to DynaFlex device.

Figure 2-1 - Connecting DynaFlex to a USB Host

3) If you plan to route the cable out the back of the device, route the cable through the cable

management clip to change its direction. Even if you are not routing out the back, you may use the

cable clip for strain relief, to help stabilize the mechanical connection when cardholders or operators

move the device or the cable.

4) Route the cable in the desired direction (e.g., out the back, left, right, or down into the countertop).

5) Connect the other end of the USB cable to the host’s USB port.

6) As soon as the device starts receiving power through USB, it automatically powers on.



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7) Launch the DynaFlex Utility and select DynaFlex device in the Device Type list, then press the

connect button.

8) The Message Log shows the status of the connection.

9) To disconnect the device, press Disconnect button.



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2.2 How to connect Using the RS-232 Connection 1) Launch the DynaFlex Utility and under the Device list select the COM port to which the device is

plugged, then press the connect button.

2) The Message Log shows the status of the connection.

3) To disconnect the device, press Disconnect button.

2.3 How to Reset the Device

1) To reset the device after connected to the host, press the Reset button.

3 - How to Use Device Information


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3 How to Use Device Information To get the device information follow these steps.

1) Select the Device INFO tab, select the desired information you want to see from the device, and then

press the Get…Information button. The result will be shown similar as below.

4 - How to Update Firmware


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4 How to Update Firmware To update firmware, follow these steps.

1) Press the Device INFO tab.

2) Select Update Firmware… button, select the firmware file, and press the Open button.

3) Check for status displayed in the software.

5 - How to Use the EMV Demo


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5 How to Use the EMV Demo The following instructions detail how to perform EMV transactions using USB. However, the steps are

essentially the same for all connection types.

1) Connect the host to the device using the DynaFlex, DynaProx Utility (see section 2 How to Connect

to Devices Using DynaFlex Utility for details).

2) Select the Transaction tab, select DEMO menu, then select the desired Transaction Type ,

Reader Mode , and Transaction Options .

3) Press the Start EMV Transaction button to begin the transaction.

4) Follow any instructions on the device for application or language selection.

5) To view the transaction result after the transaction is completed, press RESULT menu. Parsed details

can be seen in the ARQC , Batch , and MSR tabs. The status will also be displayed in the Output

log.

5 - How to Use the EMV Demo


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6 - How to use the Barcode Reader


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6 How to use the Barcode Reader

1) Select the BARCODE READER tab.

6.1 Barcode Returned Unencrypted

1) Locate a barcode that can be accessible by the device such as a mobile app, screen, or print out.

2) At Scan BarCode , press the Scan button to begin scanning a barcode.

3) The BCR LED will turn on. Present a barcode near the device’s BCR, which is located at the top

center of the device.

4) The BCR LED will turn off after the BCR scan is complete.

Note, if the LED flickers but remains on, the scan was not complete. Slowly center the barcode. If

centered, slowly move the barcode away from the device. The larger the barcode size, the further

away it should be.

5) Barcode data will be shown in the Output section.



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6.2 Barcode Returned Encrypted To return the barcode data as encrypted, follow these steps.

1) Locate a barcode that can be accessible by the device such as a mobile app, screen, or print out.

2) At Scan BarCode , press the Scan (Encrypted) button to begin scanning a barcode.

3) The BCR LED will turn on. Present a barcode near the device’s BCR, which is located at the top

center of the device.

4) The BCR LED will turn off after the BCR scan is complete.

Note, if the LED flickers but remains on, the scan was not complete. Slowly center the barcode. If

centered, slowly move the barcode away from the device. The larger the barcode size, the further

away it should be.

5) Encrypted Barcode data will be shown in the Output section.



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6.3 Show QR Image To display a QR code on the device’s screen, follow these steps.

1) Select the BARCODE READER tab.

2) At Show QR Image , enter the data to encode into a QR code. Optionally, enter a prompt.

3) Below are example QR code images displayed without a prompt and with a prompt of “MagTek”.

7 - How to Parse Custom TLV Blobs


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7 How to Parse Custom TLV Blobs To parse a custom TLV blob, follow these steps.

1) Select the TOOLS tab, select the TLV PARSER menu, then copy and paste the TLV you want to

parse into the Input text box.

Any header bytes representing the size of the TLV object will need to be removed before parsing. In

this example shown, the first 2 bytes of the ARQC was removed from the input.

2) Press the Parse TLV button to see the parsed result in the Output section.

8 - How to use Configurations


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8 How to use Configurations

8.1 Get Configuration settings To read a desired configuration from the device, follow these steps.

1) Select the SETTINGS tab, select either one of the SYSTEM , USER INTERFACE , EMV , or

TRANSACTION menus, select a configuration to read from the device, and then press the Get button.

2) Observe the result next to the configuration and in the Output log.



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8.2 Configure System settings To change the device notification settings, follow these steps.

1) Select the SETTINGS tab, select SYSTEM , then select an option in the notification that you want to

set for the device, and then press the Set button. For more information about the meaning of these

settings, see D998200383 DynaFlex Family Programmer’s Manual (COMMANDS).

2) Press OK to reset the device when prompted.



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8.3 Configure Buzzer Volume To configure the buzzer volume during the EMV transaction, follow these steps:

1) Select the SETTINGS tab and select the USER INTERFACE menu. Move the Buzzer Volume

setting to desired volume from 1-100, and then press the Set button.

2) Confirm the change in the Output section.



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8.4 Send Selective Configuration To convert an excel configuration file to .bin file and send to device or save to local drive for later use,

follow these steps.

1) Select the TOOLS tab, select CONFIGURATION TOOL , and then press the Convert Excel Data

button to browse for the excel configuration file.

2) Select an excel file, then press the Open button.

3) To send a file to the device, select a single file or multiple files type using the CTRL key, then right

click and select Send to Device . The result of will be shown similarly as below.



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4) To save an individual configuration type, right click on the desire configuration type and select

Export To File , then select Binary(.bin) .

5) Browse to the desired location and press the Save button to save the .bin file.



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8.5 Send Bulk Configuration To send an excel file that contains all the configuration data using excel file, follow these steps.

1) Open SETTINGS tab, select EMV / SRED . At File ID/Type , select the Config – Excel , and then

press the Send File button.

2) Browse and select the excel configuration file and press the Open button.

3) The software will display a result message. Press the OK button to close.



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8.6 Send Bitmap Images (LCD Device Only) Before uploading the image to the device, follow these simple instructions to create device-ready bitmap

images.

1) In a design program, set your canvas size to 320x240 pixels at 72 ppi/dpi

2) Please make sure the image you are trying to send to the device is in bitmap format, with 16-bit

Depth and X1 R5 G5 B5 mode.

To send bitmap image files, follow these steps.

1) Select the SETTINGS tab, select the USER INTERFACE menu, select Send Image in the Action

list, then select the Image ID slot (1 to 4) to which the image will be sent, and then press the Set

button to browse for the image file.

2) Select the bitmap image you want to load to the device, then press the Open button.



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3) Follow the same instruction to load the images to other slots.

4) To set which slot is to be used for the idle image, select the Set Display Image in the Action menu,

then select the slot you want to show the idle image, and press the Set button.

5) The software will show a message confirming to restart the device. Press to OK button to continue.

6) The device will restart, and the idle screen will display the image belonging to the slot specified.



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8.7 Configure AAMVA Reading The device uses this property to determine whether it should accept AAMVA (driver’s license) and other

permutations of ISO encoded cards in addition to ISO/ABA financial cards. If this is disabled, the EMV

ARQC Type from the device returns to the host includes Track Status = Error for any track that exists

but does not comply with ISO/ABA financial card format. To enable or disable AAMVA reading, follow

these steps.

1) Select SETTINGS tab and select the EMV / SRED menu. At the AAMVA Allowed list, select either

Enable or Disable , then press the Set button.

2) Observe the result in the Output log.



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8.8 Configure Magnetic Stripe Track Data The device uses this property to determine whether to include or suppress Track 1, Track2, or Track 3

data when reading and transmitting ISO/ABA account information. To enable or disable reading for each

track, follow these steps.

1) Select SETTINGS tab and select the EMV / SRED menu. At Track Enable(MSR Only) , select the

track that you want to enable or disable reading, then press the Set button.

2) Confirm the result in the Output log.



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8.9 Configure the User Event Notification Settings The device only detects these user events and sends these notifications when it is idle. While processing a

command (not idle), such as when processing a transaction with Start Transaction Command, the device

only sends notifications related to the command it is currently processing. Changes to this property do not

take effect until the device is power cycled or reset. To change the settings for this property, follow these

steps.

1) Select SETTINGS tab and select SYSTEM menu. Select the appropriate settings under User Event

Notifications Enable , and then press the Set button.

2) Press the OK button to reset the device for the changes to take effect.

3) Confirm the changes by pressing the Get button after the device reset is complete.



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8.10 Change Device-Driven Fallback Behavior Device-Driven Fallback Behavior is configured so the device automatically performs fallback operations.

To enable or disable this behavior, follow these steps.

1) Select SETTINGS tab and select the TRANSACTION menu. At the Device Driven Fallback(MSR

Only) list, select either Enable or Disable , and then press the Set button.




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8.11 Change Device Display Orientation (LCD Device Only) To configure device screen orientation, follow these steps.

1) Select SETTINGS tab and select the USER INTERFACE menu. At the Display Orientation list,

select either Portrait or Landscape mode, and then press the Set button.

2) Press the OK button to reset the device for the setting to take effect.



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8.12 Change Signature Timing Window (LCD Device Only) The device uses this property to determine how long to wait, in seconds, after an EMV transaction is

completed that requires a signature capture. To change the signature timing window, follow these steps.

1) Select SETTINGS tab and select the TRANSACTION menu. At Signature Timing Window , enter

the desired time in seconds, and then press the Set button.




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8.13 Change Signature in Batch (LCD Device Only) To change the signature data in batch, follow these steps.

1) Select SETTINGS tab and select TRANSACTION menu. At the Signature in Batch(Touch Only)

list, select the desire signature in batch setting, and then press the Set button.




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8.14 Change Signature Capture Control (LCD Device Only) The host can use this property to change whether the device automatically prompts the cardholder for a

signature when running EMV Transactions or leaves the requesting of signature capture prompts to the

host app.

1) Select the SETTINGS tab and select TRANSACTION menu. At the Signature Capture Control

list, select either Device-Driven or Host-Driven , and then press the Set button.




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8.15 Display Message on Device (LCD Device Only) To display a pre-programmed message on the device, follow these steps.

1) Select SETTINGS tab and select USER INTERFACE menu. At the Message ID list, select the

message you want to display on the LCD screen, enter the time in seconds, and then press the

Display Message button.

2) See the message on the LCD screen and observe the status in the Output log.



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8.16 OID Conversion This section will help convert OID along with data for device property settings and form a data result to

send to the device. For constructing the OID see D998200383 DynaFlex Family Programmer’s Manual

(COMMANDS) for possible combination of data. To convert an OID, follow these steps.

1) Select TOOLS tab and select the OID CONVERTER menu. Select a desired setting and enter the

appropriate data in the Data text box, and then press the Convert button.

2) The OID conversion will be shown in the Result box. Select the Set option and then press the

Send To Device button to send the converted OID to the device. Reset the device if necessary.


Appendix A - Reserved


Page 40 of 40 (D998200402-50)

Appendix A Reserved

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