JAMES DWYER 125 Peggy Cove Liberty Hill, TX 78642

254.768.1652 dwyerjames76@gmail.com

https://www.linkedin.com/in/james-dwyer-104bb0116

PROFESSIONAL SUMMARY

Operations Manager and Military Veteran with a Secret Security Clearance and 20 years of proven experience in the United States Army. Accomplished measurable results while leading teams up to 300 personnel in a dynamic, fast - paced environment. Possesses a comprehensive background in Operations Management and Policy Implementation derived from conducting domestic and global operations in 4 Countries spanning 2 Continents. Managed risks upon multiple lines to protect assets, property and equipment valued over $4M while meeting the expectations of senior leadership. Possess extensive knowledge in Strategic Planning, Budget Management and Training and Development. Recipient of multiple awards for outstanding performance and professionalism to include the Meritorious Service Medal in the United States Army. Career supported by a vast operational experience and multiple military training. Areas of expertise include:

Personnel Management Operational Reports Database / Records Management

Project Management

Risk Management

Time/Task Management

Quality Control/Assurance

Organization/Communication

Microsoft Office Suite

PROFESSIONAL EXPERIENCE

UNITED STATES ARMY – Various Locations 1996 – Present Command Financial Specialist

Served as the principle advisor to the Operations Director on service member’s quality of life and Family financial readiness issues; performed management counseling to unit service members and their family members

Recommended options to improve the financial welfare of all personnel within the department; referred clients with long – term problems to proper legal authorities to include the Army Emergency Relief or various credit agencies

Provided preventive and consumer education on employee responsibilities toward financial obligations; supported all family members during deployments to Afghanistan and Guantanamo Bay missions

Continued to process Army Emergency Relief loans for service members and their families to assist them of any financial burden; sought out other sources and methods of assistance when Relief funds were not authorized

Developed debt liquidation strategies for service members; provided financial budget counseling often saving them hundreds of dollars

Adhered to the Sexual Harassment / Assault Response and Prevention program; utilized mentorship and counseling at every opportunity to foster a climate of dignity for all personnel

Conducted Family Readiness Group pre – deployment briefings; provided service members and their families with information on resources provided on the military instillation

Created and provided debt liquidation, savings and financial education classes for service members

Planned and briefed incoming service members on Permanent Change of Station (PCS) and stabilization finance issues to assist in financial stress prevention

Developed and screened potential financial deployment liabilities allowing units to focus on other areas of deployment readiness

Displayed organizational abilities, securing and documenting all training and financial records for the department consisting of 500 personnel

Tracked delinquent waivers for 10 personnel; resolved over $5K in due payment

Team Leader

Devised and implemented a Standard Operating Procedure using Microsoft Word that was adopted throughout the organization; provided guidance to the Director and Deputy Director on the proper procedures of a military arms room along with the care of the equipment

Planned and executed all day to day operations; ensured missions were accomplished safely and on time

Managed and directed a staff of 5 personnel and maintained 100% global operation readiness

Maintained 100% accountability and serviceability of all teams assigned equipment valued in excess of $2M while using Microsoft Excel spreadsheet

Enforced strict accountability and safety procedures within the team and the department; enabled realistic training and zero injuries or loss of equipment

JAMES DWYER, PG. 2

Drill Instructor

Drill Instructor at a reception company in the Army’s third largest Reception Organization that annually processes 14K Initial Entry Training service members

Managed and responsible for directing and synchronizing the human resources, security clearances, religious and mental health services and logistics of a 300 person organization with vehicles and equipment worth in excess of $7M

Managed and directed a staff consisting of 35 personnel with zero injuries or inconsistencies

Processed over 3.5K service members through 18 stations in the expedited 3.5 days standard

Assisted in the implementation of new company level policies that improved efficiency and fostered transparency and accountability

Infantry Team Leader

Supervised the emplacement of service members; received and issued combat orders in support of Operation Iraqi Freedom; advised all personnel on technical and tactical situations

Supervised the operations and loading of all of the company vehicles to ensure all operations met United States Army regulations and standards with zero issue

Operated and maintained a department of 30 wheeled vehicles ranging from John Deer Gators , HMMWVs to Mine-Resisted Ambush Protected (MRAP) Vehicles all of which range in cost from $50K – $3M totaling over $60M

Oversaw all aspects of the departments personnel records to include monitoring HIPPA and ensuring all Soldiers were up to date on all standard training and certifications

Integrated risk management process into operational planning for over 300 Combat/Logistics Operations during 3 separate 4 – 12 month periods in support of Operation Iraqi Freedom in Iraq and Kuwait; proved ability to lead under stressful, time critical conditions

Assisted senior leaders with all mission planning and ensured they were fully aware of each of the vehicle capabilities

Assessed training needs and evaluated training effectiveness of platoon to ensure all standards were met

Section Leader

Served as an Infantry Section Leader applying military skills and knowledge in home – station environments as well as overseas assignments and duties to include the Republic of Korea

Supervised and led a team of heavy weapon specialists, educating and applying hands – on training for them to succeed in the team’s operations and tasks

Maintained point of control for access to the property and properly verified all persons coming through the check point to include staff, contractors and visitors

Attended company – held ranges and assisted as a Line Instructor and safety personnel; resulted in zero injuries or discrepancies

Coordinated with the Operations Manager to standardize service members job duties and responses pertaining to developing and maintained tight security perimeters

Taught, trained, coached and mentored personnel, supervisors and managers in the art and science of joint contingency communications during counter insurgency operations

Developed and facilitated after action reviews and supporting the development and revision of doctrine for the U.S. Army

EDUCATION / CERTIFICATIONS

Family Advocate Staff Training Course, US Army Sexual Harassment / Assault Response and Prevention Course, US Army

Equal Opportunity Course, US Army Advanced Leadership and Development Course, US Army

Basic Leadership and Development Course, US Army Infantry Advanced Skill Training Course, US Army

Introductory Military Training, US Army

AWARDS

Meritorious Service Medal Army Commendation Medal (4) Army Achievement Medal (6)