DWG® MR. WATERLESS DETAILING Program

DWG International™ is the pioneer in waterless and water-saving technologies, the only companythat manufactures and distributes the world famous Waterless Carwash™ product, DRI WASH 'nGUARD®. We offer a complete line of auto and home products that take advantage of the latestscientific breakthroughs. But perhaps the greatest feature of our products is that they are easilydemonstrated in thirty seconds or less.

DRI WASH 'n GUARD® Waterless Carwash™ is a combination car wash, polish and protective glazewhich can be applied directly to any dirty surface on a car without the use of water. It contains nowaxes, Silicone or Teflon, nor is it simply a polish.

DRI WASH 'n GUARD® is a non-abrasive formula, combining a complex range of ingredients thatwork together to soften even the smallest dirt particles on contact and cocoon them in a microscopic'jelly bean'.

As the 'jelly bean' containing the dirt is wiped away, it leaves a long lasting 'deep' sheen andenhanced paint protection, which includes a UV sunscreen.Not only is it great on your vehicle, you should see the amazing results on your mirrors, bench tops,windows, shower screens, wall tiles, gold, silver and every non porous surface in your home!

Thousands of people are already running successful home-based businesses, making good moneyand enjoying the dream of taking control of their lives, thanks to our highly advanced form ofdistribution and compensation. Our distributors are rewarded both for selling DWG® products and forhelping others set up their own home-based business. Distributors get paid for their own efforts, aswell as their organisation’s efforts and the potential for income from DWG® Australia™ P/L isimmediate, generous, and virtually without limit!DWG® Australia™ is a company in the right place at the right time, with high-tech products,distribution and compensation.

Dear Entrepreneur:

Congratulations! By selecting this guide, you’ve taken a very significant step on the road to startingyour own business. We thank you for choosing the world leader in Waterless Car Wash™ DWG®,and wish you every success in your new business venture. For over 15 years, DRI WASH ‘nGUARD® has been helping people just like you successfully start their own business. This TrainingManual represents hundreds of hours of hard work and years of experience from many full-timeMobile Detailers. Inside you’ll find practical, step-by-step advice that clearly outlines the basiccomponents of developing a successful detailing business.

In order to get the most out of this guide, we’ve included the following topics that will help toget you started.

1. Equipment 2. Location 3. Advertising 4. Financial management 5. Daily operations, andmore.

We are sure this guide will give you all the information you need to get started on the road to successand that it will be useful for years to come.

SincerelyDWG® Australia P/L

IntroductionProfessional automotive detailing is a multi-billion dollar industry that has been listed by EntrepreneurMagazine as one of the fastest growing home-based businesses today. With more and moreconsumers keeping their vehicles longer, there is an ever-growing need for quality detailing services.This manual is designed to guide you through the steps of starting and maintaining a professionalmobile detailing service. Although nothing can replace the knowledge gained from years ofexperience, we will guide you through a systematic method to begin your own successful detailingbusiness.In this manual, we will concentrate on what we call 'niche' detailing. There are car washes thatadvertise auto detailing for cut rate prices where they will wash your car, apply wax, vacuum theinterior, wipe down the dash, and clean tyres. Then there are the professional high-end detail shopsthat can prepare a car for a show and the concourse. Please note that a vehicle will look far betterwhen cleaned and treated with DWG®. Be aware that major awards have been received and arebeing received every week for cars treated with DWG® products. Today, we will concentrate on whatwe call basic but yet 'niche' detailing service a quality far superior than any other conventional detail,yet affordable for customers to take advantage of.Now, let's get started.

#1 Start Up

You will find that with DRI WASH 'n GUARD® Waterless Technology Products, beginning a mobiledetailing service is quite affordable. You won't have to invest thousands of dollars in pressurewashers, water tanks, separators, generators, hoses, etc. With our DWG® Detailer Kit you can beginfor as little as $1500 - 3,000, which includes all necessary product supplies and marketing materialrequired, such as uniforms, advertising material including signage, receipt books, DWG® stationery,a reliable means of transportation and a planner for scheduling details, Each of these items will be

addressed later in this manual. For additional marketing tools, refer to www.dwgtools.com.auDWG® Tools P/L

Uniforms When you begin your professional mobile detailing service, image will be in the forefront of yourbusiness. You've heard it a thousand times... you've only one chance to make a first impression.DWG® Tools offers a complete line of apparel plus all the marketing material such as BusinessCards, Banners, Door Magnets, A Frames etc. Choose comfortable, loose fitting clothes, such asprinted Polo shirts or embroidered Golf shirts to show the public you are in business. A clean pair ofjeans or khaki type material pants that can withstand the rigors of your daily activity and acomfortable pair of shoes and thick socks will make your day in the field more enjoyable. Keep inmind the climate you are working in. Light colours in the heat of summer and darker colours in thewinter. If you are working in teams, co-ordinate the day before, so that you can dress as a team. Fordays that are spent canvassing for new customers, consider a more professional business look. Anice pair of slacks, the DWG® corporate shirt, Polo shirt or Golf shirt and a comfortable pair of shoesfor a nice casual business look. For cooler days, a DWG® embroidered zip up jacket, and don't forgetyour business cards!

AdvertisingYour vehicle is your most important piece of advertising. As addressed earlier, always maintain itsappearance. Your DWG® uniform should always have that new look. A Waterless Car Wash™ logo,Squirt the Dirt™, (your phone and website should be clearly displayed) is a great form of advertising.Magnetic signs on your vehicle can prove to be an invaluable part of your advertising. “A BusinessWith No Signs Is a Sign of No Business." A variety of signs are available in the DWG® Toolscatalogue. A simple flyer that the customer can read in less than 10 seconds has been proven to bethe best. In the future you may want to consider placing a small ad, in a small publication, howeversince you are beginning, we recommend the flyer. It's simple, affordable and a great way to get the

information out and make that initial contact. An "A" Frame sign and banner prominently displayedwhere you are detailing, will help you draw more business.

Equipment With our exclusive line of Waterless Technology Products, you will find that your equipmentrequirements are quite simple. First your transportation. When you began your business, yourappearance (uniform) was the first thing the customer saw. Your vehicle is your personal calling card.Graphics are an inexpensive way to direct the customer’s attention to your vehicle. The DWG®signage and logos should be displayed all over your vehicle. By maintaining its appearance, you willhave more success in gaining the trust of your customer to maintain theirs. So the bottom line is,keep your vehicle clean at all times. The products needed and their application will be addressed infuture chapters. A bundle of 100% cotton terry cloth towels and the DWG® Micro Fibre Towel are amust to ensure that you apply DWG® Products, without scratching. A cordless 12v vacuum cleaner with attachments will enable you to service the interior of a vehicle, aquality Orbital Buffer to speed the process and a swift elimination of the swirl marks and finescratches that affect basically every vehicle washed the conventional way. And finally, a containersuch as DWG® Product Tool Case, with the right height to stand the bottles and carry your productand equipment.

Brushes and Uses An Assortment of brushes is a necessity to complete the job.(1) A detail brush for the dash and hard to reach areas(2) A soft Waproo Suedette Brush for all leather and vinyl seats and trim available from DWG®(3) Tools (Phone: 02-4648 6102)(4) A wheel brush for rims, wheel wells and caked on dirt(5) Several 25 and 50 ml paint brushes (natural bristle) for trim parts(6) 10 ml soft art brushes for cracks, crevasses and areas hard to get at

Inventory You will want to have adequate stock on hand to support your detailing business. Be prepared,because in addition to the service you're providing, you will make retail sales during the course of theday. Sample bottles of product are a "nice touch" to the conclusion of your service. A 60 ml samplebottle of DRI WASH ‘n GUARD® on the seat with a business card and a brochure can ensure arepeat customer. DWG® Australia™ P/L offers a complete line of Waterless Technology products: 1. DRI WASH 'n GUARD® Waterless Car Wash with applicators 2. All-Weather Tyre Treatment 3. Leather & Vinyl Treatment 4. Fabric, Carpet, & Upholstery Treatment 5. Premium Metal Polish™ 6. OxyGone®

The proper use and application of these products will be addressed in futurechapters.

Recommended locations for business

Since your detailing service is mobile, your market is wherever you are. It is recommended that youbegin in an area that you are familiar with. If you spread out over too wide an area, you will find yourprofit being consumed by fuel and time required to get to these places.Be patient, you will find that by concentrating on a specific area, you will gain trust of those in thecommunity and eventually begin to expand as your business grows.We encourage you to endorse the “stop sign to stop sign” approach. Pick an area and begin at thecorner. If working as a team, one of you starts at each corner and work towards the middle. By the

way, this is the day you want to dress business like, but be prepared for that immediate detail job.Have the DWG® Detailers or the DWG® Free 30 Sec Demo flyer prepared, a business card, and asmile on your face.Tell the customer you are back in the area and are prepared to clean, seal, polish, and protect theircar on site. You will offer an affordable and convenient service to your customer at their location.

Here are some suggested places to begin:• Professional office complexes, office equipment and fixtures• Industrial Centres• Doctor / Dentist offices• Solicitors, Lawyers and Attorney offices• Door to Door (homes)• Golf Courses What a sure and effective way to sell your service, offer a percentage of the income made to the Club for allowing you to conduct your business at their facility.• Shopping Centres People are generally in a hurry. Time and convenience is an important factor in your business.

Additional Detailing Sources

Neon SignsService stations, store fronts, banks, hospitals, professional buildings

MarineBoats, Jet Skis

AviationProvide on site detailing of aircraft while in the hanger, eliminating the high cost of moving the aircraftfrom the hanger to the wash area.

MotorcyclesComplete detail of a motorcycle, top to bottom with Ultra-Ion™, Tyre, L&V, Metal and OxyGone®.

Recreational VehiclesTravel Trailers, Motor Homes

Jewellery CleaningRings, Watches, Necklaces

HouseholdMirrors, Windows, Appliances, Leather Furniture, Kitchen and Bathroom wall tiles, Shower Screens

#2 Business Management

Legal RequirementsNow that you are in business, it is your responsibility to make sure you comply with the laws. You willrequire a business registration and public liability cover.

Record Keeping and TaxesYou will want to begin your business on the right foot and record keeping is a must. Open a separatebank account for your business. You will need to have receipt books on hand to record name,address and phone number of your customer. These can be purchased from DWG® Tools. A vehiclerecord should be maintained. Since you are offering a mobile service, you can claim your mileage onyour taxes. You also need to keep all receipts for product, supplies, etc. If you take a potential

customer to lunch keep the receipt. You might want to consider the service of a professionalbookkeeper. There are many services out there that can assist you on a monthly / quarterly basis atan affordable price. By utilising these services, you can concentrate on those activities that willgenerate income.

Financial ManagementSound financial management is a must if you want to maintain a successful business. As we stated inthe previous chapter, never mix personal funds with business funds, You are in business to makemoney. You may be detailing full time and it's your only source of income. If that is the case, payyourself a salary or devote a portion of each detail for your income. Too many businesses have failedbecause of poor money management. By starting out with sound financial management, you willsoon see that you are in an industry that can offer unlimited income.

Periodic Detail ServiceAfter completing a detail, offer the client the Customer Loyalty discount program that includes 2 DRIWASH™ treatments per month at a discounted fixed price. A scheduled periodic service will ensurethat the vehicle has the DWG® showroom shine 365 days a year, that also reduces the time it takesto clean and the amount of product used.

#3 Proper Application of Product and Procedures

In this chapter we will discuss each product in the DRI WASH 'n GUARD® range and its properapplication. Become familiar with the application of each product in the inventory. As you gainconfidence in their use, you will find that they do even more than they say they will. Example: DRIWASH 'n GUARD® Leather & Vinyl Treatment can be used as a degreaser. Removing bugs andinsects from the front of vehicles or stain, ink and wine from carpet and clothing, is done with ease.

Detailing Tips & Tricks

When detailing, it is recommended that you remove jewellery such as rings, watches, etc that couldcome into contact with the vehicle. Also be careful of belt buckles and other objects that coulddamage a vehicle’s surface.

Dri Wash 'n Guard® Ultra-ION™ Waterless Carwash™ is extremely versatile; it can be used onmetal, glass and any painted surface. It is a superior detailing product for cars, RVs, boats,motorcycles, aeroplanes, trucks, bicycles... the list goes on. Unlike conventional car wash and waxes,Dri Wash 'n Guard® is extremely easy to use, requires less effort and the results outlast andoutperform anything else in the world.

The following information is recommended by Professional Detailers who use Dri Wash 'n Guard® intheir businesses.Waterless Detailing Exterior Vehicle Paint

Where to Start:For best results and ease and comfort, we recommend placing the vehicle in the shade away fromdirect sunlight. Begin cleaning the roof of the vehicle, (the exception being convertible tops), thenmove downward, doing the hood and boot, then the sides. Using this technique, you will apply DriWash 'n Guard® to the least dirty areas of the vehicle first and cleaning the dirtiest areas last. SinceDWG® products use terry towels for cleaning, your cleaning towels will stay cleaner longer.

Applying Dri Wash 'n Guard® Ultra-Ion™Use a small terry cloth towel, apply the Dri Wash 'n Guard® with finger touch pressure to an areaapproximately 40 centimetres. We recommend a white terry cloth so you can see the dirt more easily

on the white cloth as you are working. Dri Wash 'n Guard® forms a haze as you apply it, continue towork the product onto the surface until the haze is almost gone. You do not need to use hardpressure. The product does the work for you. If you find a spot that is hard to remove, add a littlemore product.Allowing the haze to form is very important, it is at this stage that all the ingredients work together toremove dirt and start to form a protective bond. As the application towel becomes dirty, fold it overand use a clean section. For comprehensive up to date and correct application of Ultra-Ion™refer to the Rod Yanke’s downloadable sound file from www.driwash.com.au.

Information About Terry Cloth TowelsTerry cloth is very absorbent, this is why it works well with Dri Wash 'n Guard®. Dirt is literallyabsorbed into the terry cloth after Dri Wash 'n Guard® lifts it from the surface of the vehicle. The terrycloth towels should be clean prior to use, however, avoid using fabric softener and bleach on thetowels. The towels do not have to be expensive, but they should be 100% cotton, and avoid towelswith special trim or binding that may not be made of cotton. Terry cloth is very important in theapplication process, do not substitute other types of cloths, even if they are clean. A typical sizevehicle will require one terry cloth towel to complete the entire clean, polish and sealing process.

To help make your work a little easier, you can construct a "KwikPad" by wrapping a strip of terrycloth around a sponge.

Wipe Down and ShineUse a DWG® Buffing Towel to remove the Dri Wash 'n Guard® Ultra-Ion™ haze. Excessive pressureis not required, just a thorough wiping to remove the excess product.

Tips and Tricks for Exterior Vehicle Paint Detailing

* Aim the Dri Wash 'n Guard® spray onto the "middle" of the surface you are cleaning, avoidingcracks, crevices and edges. This will prevent over-spray from getting into seams and other areas thatare difficult to access.* If Dri Wash 'n Guard® Ultr-Ion™ gets on rubber moulding, in the window areas, boot, or underthe hood, wipe it down thoroughly. For areas that are difficult to access, such as door jams andcreases, wet the application towel with a spray of Dri Wash 'n Guard® and then apply the productwith the towel or use a soft bristle brush. This technique works well for grills, edges of lights andareas where body moulding and sheet metal come together.* Streaking occurs occasionally due to humidity, contamination of terry cloth towel by otherproducts, or excess residue from old wax, silicone or cleaners that were applied previously. Toremove the streaking, apply Ultra-Ion™ using a clean terry cloth towel and wipe over the streaklightly. Buff with a DWG® Buffing Towel and the streak will be removed.* Towels are re-usable. Use a washing machine on regular cycle to wash the towels and avoidfabric softener and bleach. We recommend washing the towels separately from other laundry.* Use a separate cotton terry cloth towel to apply DWG® Ultra-Ion™ to your rims and a separatecotton terry cloth towel to your vehicle’s duco. This ensures that the towel used for your duco stayscleaner and usable for longer.* Although white is the best colour for towels, any colour will do, but ensure that the towels are100% cotton.

Waterless Detailing Tyre Treatment

Applying DWG® All Weather Tyre & Exterior Trim Treatment:Use DWG® All Weather Tyre & Exterior Trim Treatment regularly to clean and protect tyres. Tyres,like automotive paint, will deteriorate after long exposure to ultraviolet rays. DWG® All Weather Tyre& Exterior Trim Treatment will protect your tyres from the harmful effects of UV exposure. Beforeapplying the product, brush the grime and dirt off using a hard bristle brush. You can use direct spray

onto the tyres, if you are careful to avoid over-spray, otherwise, spray DWG® All Weather Tyre &Exterior Trim Treatment onto a terry cloth towel or use a ‘kwik-pad’ that has terry cloth wrappedaround a piece of sponge. The first few applications of DWG® Tyre Treatment will remove a greatdeal of road grime, dirt, and oxidised rubber from your tyres. Repeat the application and wipe downprocedure until the wipe down cloth does not get dirty. This usually requires two or three applicationswhen you first use the DWG® All Weather Tyre & Exterior Trim Treatment. The All Weather Tyre &Exterior Trim Treatment is not a "wet-look" or gloss product, it is designed to keep tyres looking new,without any artificial appearance. The side walls of your tyres will last longer using the DWG® AllWeather Tyre & Exterior Trim Treatment. For white lettering, use a soft Waproo Suedette brush foroptimum results.

Tips and Tricks for Tyre Treatment:

* Can be sprayed on and wiped with a soft cloth or can be worked into surface with a brush orsponge.* Clean your tyres with DWG® All Weather Tyre & Exterior Trim Treatment before you cleanyour wheels, this will prevent over-spray of tyre cleaner onto clean wheels.* Use a toothbrush or similar sized brush to clean crevices. This works especially well where thetyre and the wheel come together.* When the tyres are completely clean, apply the DWG® All Weather Tyre & Exterior TrimTreatment one more time to add an extra layer of protection. This works especially well if the car isleft sitting for a few hours after the application.* Spray a small amount of DWG® All Weather Tyre & Exterior Trim Treatment onto a terry clothtowel and wipe down your windshield wiper blades.* Use a separate cotton terry cloth towel to apply DWG® All Weather Tyre & Exterior TrimTreatment to your tyres, and a separate cotton terry cloth towel to apply Waterless Car Wash™ Ultra-Ion™ to your vehicles duco. This ensures that there is no cross contamination of product on the towelused for your duco, and your towels used to apply Ultra-Ion™ Waterless Car Wash™ stay cleanerand usable for longer.

Waterless Detailing for Wheels

Applying DWG® Ultra-Ion™ Waterless Car Wash™ to wheels:Wheels are often overlooked during a typical vehicle "wash" and therefore they can becomeextremely dirty. Regular cleaning will not only enhance the appearance of wheels, it will improve thelife span of the wheels and reduce pitting, rust, and corrosion. If the wheels are extremely dirty, use asoft bristled brush to gently remove caked on dirt and mud. Otherwise, spray DWG® Waterless CarWash™ Ultra-Ion™ onto the wheels and clean the wheels using the same techniques as cleaning thevehicle's painted surfaces.

Premium Metal PolishApply with a soft cloth. Polish to a haze and let dry, then buff with a cloth. Test in a small area first. Ifoxidisation (black) is lifted off the surface, continue with metal polish. If no oxidisation appears, thesurface is probably clear coated. If so, use DWG® Ultra-Ion™ Waterless Car Wash. Be aware thatmost European cars have clear coated wheels.

Tips and Tricks for Waterless Wheel Detailing:

* Avoid spraying past the wheels onto the brakes, this can affect the brake system.* Use DWG® Premium Metal Polish to clean alloy wheels, then use DWG® Waterless CarWash™ Ultra-Ion™ to protect and shine the wheels.* Use DWG® Ultra-Ion™ on wheels that have clear coat or painted surfaces, also use Dri Wash'n Guard® to clean chrome, chrome plated, and gold plated wheels.* If in doubt about the composition of the wheels, use Dri Wash 'n Guard® on the wheels andDO NOT use Premium Metal Polish.

Waterless Detailing for Windows and Glass

Applying Dri Wash 'n Guard® Ultra-Ion™Spray a clean terry cloth with a small amount of DWG® Ultra-Ion™ Waterless Car Wash. Apply theDWG® Ultra-Ion™ directly from the towel, do not spray onto the surface of the window, unless thewindow is extremely dirty. Use this technique for both the inside and outside of the windows. DWG®Ultra-Ion™ will make your windows almost invisible.

Tips and Tricks for Window and Glass Detailing:

* Consider wiping down the windows twice using two separate wipe down cloths. This will remove excess product and ensure prevention of the prism effect.* Automobile windows, mirrors, and home windows require very little Dri Wash 'n Guard® to become absolutely gleaming. When in doubt, use less product.* Dri Wash 'n Guard® is safe for both factory and after market tinted windows.

Waterless Vehicle Interior Detailing

Getting Started:Remove all loose articles from the interior, including floor mats, any articles in door or seat storageareas, loose change, papers and personal items. Start by vacuuming the interior, including seatseams, between seats, under seats, between seats and console area and the boot area. Vacuum theroof lining especially if it is cloth. Vacuum the floor mats prior to applying carpet cleaner.

Waterless Fabric, Carpet & Upholstery Detailing:Use a light coat of DWG® Fabric, Carpet & Upholstery Treatment (FCU) on the interior carpet andthe floor mats. Spray the DWG® FCU onto the carpet. Use a terry cloth towel to remove the dirt fromthe fabric. Rather than using a rubbing motion, just draw the cloth across the carpet, turning the clothas often as necessary to continue using a clean surface. This technique picks up dirt more rapidly asthe cloth absorbs more dirt. Then wipe down with another clean dry terry cloth. For cleaningupholstery, spray a light coat of DWG® FCU onto the upholstery, then use a rolled up towel to lightlyscrub the surface. Turn the towel often to continue using clean terry cloth. Follow this with a DWG®Micro Fibre towel using the same technique. This will ensure that the upholstery is clean and as dryas possible.

Tips and Tricks for Waterless Fabric, Carpet & Upholstery Detailing

* To remove stains, spray the DWG® FCU directly onto the stain, let soak for just a fewseconds, then use a soft bristled brush in a circular motion to scrub the stain. Then use a terry clothwashcloth or towel to remove dirt and excess cleaner.

Waterless Convertible Top Cleaning

Applying DWG® Upholstery, Fabric & Carpet Treatment:Use DWG® Fabric, Carpet & Upholstery Treatment (FCU) for cleaning your convertible top. To useDWG® FCU, spray onto a 60cm by 60cm section of the convertible top. Using a clean terry clothtowel or washcloth that is slightly damp (this prevents linting), drag the terry cloth across the area thatyou just sprayed. If the cloth becomes very dirty, use a clean section of the cloth, then drag the clothback over the sprayed area in the opposite direction. Buff the newly cleaned section with a clean terrycloth towel and move on to another section. As with other cleaning procedures, change terry cloth ifthe cleaning cloth gets too dirty. Let the DWG® FCU do the work, don't try to exert extra pressure toremove dirt, you will only grind dirt into the fabric. The first cleaning with this procedure may require

multiple terry cloth cleaning cloths, due to the fact that the convertible top is rarely truly cleaned byconventional car cleaners. Follow up cleanings will take less DWG® FCU and less effort, especially ifyou clean your convertible top once a month.

Tips and Tricks for Convertible Top Cleaning

* Spray onto the surface. Can be scrubbed in with a soft Waproo Suedette brush and wipedclean with a soft cloth. For deep stains, a second application may be necessary with a DWG® MicroFibre.* Maintenance cleanings can be done by using a damp (not soaking wet) terry cloth towel, andonce again drawing the terry cloth first in one direction, then in the opposite direction.

Convertible Rear Window Detailing

Applying Dri Wash 'n Guard® Waterless Car Wash:Clean the rear window just as you would any other car window, with DWG® Waterless Car Wash.Remember to wet a terry cloth towel with the Dri Wash 'n Guard® to apply to the window, do notspray directly onto the window itself. Use this technique for both plastic and glass convertible rearwindows. Once again, buff with a clean DWG® Buffing Towel. If you accidentally apply DWG®Waterless Car Wash to the fabric, use DWG® Upholstery, Fabric & Carpet Cleaner to remove.

Waterless Leather & Vinyl Detailing:Leather upholstery requires a quality leather cleaning product. NEVER use water to clean leatherproducts, it will cause leather to break down and crack. Leather and vinyl should be treated once amonth, more if there is heavy wear. DWG® Leather & Vinyl Treatment will clean, condition, provideUV protection, reduce static and reduce dust build up on your leather and vinyl. Spray DWG®Leather & Vinyl Treatment onto the surface of the leather, then use a terry cloth wash cloth or smalltowel to spread and clean the surface. As with other DWG® products, use a white terry cloth so youcan observe the dirty areas becoming clean. Buff with another clean terry cloth towel. For vinyltreatment, use the same procedure as leather treatment. Notice that DWG® Leather & VinylTreatment does not make the leather or vinyl appear shiny. The shine that other products willproduce on leather and vinyl is actually an oil residue that is very bad for the leather and vinyl. Thisoil residue will attract dust and dirt and will eventually cause cracking of the surface of the leather andvinyl. DWG® Leather & Vinyl Treatment contains the all-inclusive benefits of UV protection, cleanerand conditioner, most other products do not.

Tips and Tricks for Waterless Leather and Vinyl Detailing:

* Spray onto the surface. Can be scrubbed in with a hard foam or soft Waproo Suedette brushand wiped clean with a soft towel then repeated with DWG® Micro fibre towel for a streak-free finish.* In hard to reach areas, spray the DWG® Leather & Vinyl Treatment onto your cleaning ragand not directly onto the surface. This will prevent over-spray that may be difficult to remove.* Remember to use Leather & Vinyl Cleaner on doors, arm-rests, sun visors, and roof liningwhere these areas are made of leather or vinyl.

Applying Dri Wash 'n Guard® OxyGone®:In cases where the plastic rear window is stained or discoloured from UV rays and age, applyOxyGone® with a terry towel on both sides, entirely removing the stains and oxide for an amazingcrystal clear and clean finish.Tips and Tricks for Convertible Rear Window Cleaning

* The mere act of physically getting to the rear window can be a trick in itself since manyconvertibles have little access room. It is worth repeating here - a small amount of Wash 'n Guard®goes a long way. You will encounter mostly dust mixed with environmental air pollutants on the rear

window, the window will probably look cloudy or hazy before you start and this will give theimpression that the window is very dirty when in fact, the dust is usually removed very easily.* Remember to use a terry cloth wetted with Dri Wash 'n Guard® and avoid spraying directlyonto the window.Wheel Well Detailing

Applying Dri Wash 'n Guard® Tyre & Exterior Trim Treatment:This can be a difficult area, especially in winter. If the wheel wells are wet, or have caked-on mud,use a bucket and sponge to clean the area. Avoid soaps, since you will be treating the area withDWG® products after drying the wheel well. Dry the area with a towel, then apply DWG® TyreTreatment - this versatile product works great on all plastic and rubber, if the wheel wells are plasticlined as many new cars are today. If the wheel well is all metal, use DWG® Waterless Carwash™,this will protect the metal and reduce dirt build up in the future. If the wheel well is quite dirty, but notso much so that water is required, use a stiff brush to remove dirt, then use the appropriate cleaningproduct for the material inside the wheel well.

Tips and Tricks for Wheel Well Detailing

* Use a stiff bristled brush if needed, however, do not use a wire brush and make certain thebrush is in good condition so you don't scratch plastic or metal with sharp edged bristles.* Remember to use DWG® Tyre Treatment on plastic and DWG® Waterless Car Wash™ Ultra-Ion™ on metal.* Use terry cloth to apply and wipe down the cleaning product.

Waterless Rubber and Plastic Detailing

Applying DWG® All Weather Tyre & Exterior Trim Treatment:Dri Wash 'n Guard® All Weather Tyre & Exterior Trim Treatment is designed to clean, polish andprotect all plastic and rubber. It will impart a clean surface without adding unnecessary shine. Use aterry cloth towel to apply the product and wipe down with a second, clean terry cloth towel. UnlikeDWG® Waterless Carwash™, no haze forms with the DWG® Tyre & Exterior Trim Treatment.Because bumpers, rubber moulding, door and fender guards, and plastic rear view mirror casings arein locations where there are crevices and cracks, you should spray the Tyre & Exterior TrimTreatment onto the terry cloth and then apply the product. Use a second application to bring out abrighter shine if desired.

Tips and Tricks for Waterless Rubber and Plastic Detailing

* You can also use a foam "brush" applicator, used in painting, to apply the DWG® All WeatherTyre & Exterior Trim Treatment. The foam applicator will place the product more precisely and therewill be less Tyre Treatment to wipe down.

When Job is completed INSPECT VEHICLE in sunlight for any imperfections

Exterior Applications

In the following pages, you will find examples of various types of vehicles which include trucks, cars,vans, motorcycles, boats and aeroplanes. Due to the wide variety of vehicles on the road today, it isimpossible to include every type, just remember the basic principle of “SPRAY, WIPE ON, BUFFOFF” . When dealing with RV, Vans, Heavy Duty Trucks, etc., keep in mind the same detailingprinciples, just on a larger scale.

Exterior Application

= Use DRI WASH 'n GUARD® Ultra-Ion™ on all painted surfaces and glass

= Use All Weather Tyre & Trim Treatment on tyres, mouldings, rubber / plastic

Test the rims to see if they are clear coated and if so, use DWG® Ultra-Ion™ instead of MetalPolish

= Use All Weather Tyre & Trim Treatment. When detailing pay close attention to theseareas. Most road grime will collect in these parts.

= Use Leather & Vinyl Treatment. Pay particular attention to the grill area. Leather &Vinyl Treatment is a good degreaser and it will soften up bugs, tree sap, bird droppings,etc. Use of a soft brush to work in tight areas is recommended.

#4 Frequently Asked Questions

Exactly what is DRI WASH 'n GUARD®?DRI WASH N GUARD® is a combination car wash, polish and protective glaze that is applied directlyto a dirty surface without the use of water; it contains no waxes, nor is it simply a polish. Waxes do agood job of “protecting” but often leave the paint dull. Polishes are great at removing minor stains,blemishes and are much more capable of rejuvenating dull paint. But polishes often are abrasive andprovide very little protection on the paint surface. Paint sealants protect very well, but cannot clean orpolish. A vehicle's paint must be virtually pristine before the sealants can be applied. DRI WASH 'nGUARD® combines the best features of waxes, polishes and paint sealants without any of thedrawbacks.

How is it possible to apply DRI WASH ‘n GUARD® over a dirty surface?DRI WASH 'n GUARD® contains over 47 ingredients, including wetting agents, lubricants andprotectants which have never been used by the car industry. The ingredients and wetting agents inDRI WASH 'n GUARD® combine to soften and emulsify surface grime, while a specific blend ofpolymeroxane fluids and hydrophenolic lubricants attach a microscopic layer of exclusive PolyGuard-3 to the surface. PolyGuard-3® is an extremely rare (and expensive) substance which provides abonded layer of protection against any remaining abrasive not broken down by the detergents andwetting agents.

What is the guarantee on DRI WASH 'n GUARD®?When used in strict compliance with its "directions for use," DRI WASH 'n GUARD® is guaranteed toperform as indicated. Upon initial use, the bottle will spray properly and the vehicle will shine morethan before DRI WASH ‘n GUARD® was applied and water will bead on it. Years of ongoing testevaluations, quality control assurances, and millions of satisfied customers in over 52 countries haveproved it’s safety, effectiveness and efficacy of DWG®. DWG International™, however, cannot beheld responsible for damage that may occur from improper use of the product.

How durable is DRI WASH 'n GUARD®?A vehicle surface protected by DRI WASH 'n GUARD® will bead water for a year or more even onwindshields which are scrubbed by wiper blades, ice scrapers, etc. When applied to paint on a newvehicle (monthly) it will greatly slow down the oxidation process. However once oxidation begins, itcannot be stopped, only slowed. On older, extremely oxidised paint, DRI WASH 'n GUARD® mayneed to be applied as often as every 2-3 weeks, even though the paint is still protected and beadingwater. DRI WASH 'n GUARD® helps protect against the effects of high sun exposure, acid rain androad salt.

What are the benefits of DRI WASH 'n GUARD® on glass, and are there anyprecautions to its use?There is no other product for use on glass which will give the brilliant clarity of DRI WASH 'nGUARD®. The glass will seem to disappear. The product also makes a glass surface smoother, orslippery, so that water runs off a windshield without a trace. This "slick" surface also means thatinsects, bird droppings and tree sap can be removed effortlessly. In winter, windshields and outsidemirrors protected by DRI WASH 'n GUARD® are more easily cleared of snow and ice.

Should DRI WASH 'n GUARD® be applied over paint and sealants?Yes and no. Paint sealants are only applied to new cars, or cars whose paint is in excellent condition.If properly applied, the sealant will maintain the finish for six months or more. When the finish nolonger beads water, the DRI WASH 'n GUARD® Ultra-Ion™ should be applied.

Can DRI WASH 'n GUARD® be applied over other waxes and polishes?Yes. It will cut through any wax or polish and leave a brilliant, bonded layer of protection.

If I decide to wash my car before applying DRI WASH 'n GUARD®, must I dry it,too?A big YES here! Even a few drops of water will create problems, i.e. the polish will be difficult toremove and will probably leave streaks. Furthermore, DRI WASH 'n GUARD® shine and protectionqualities will be greatly diminished.

What happens if DRI WASH 'n GUARD® freezes?DRI WASH 'n GUARD® has been subjected to repeated cold-cycle tests to -20 degrees F. with nodamage to the chemical formulation. However, the bottles in which the product is packaged willbecome brittle and subject to breakage in subfreezing temperatures. It is recommended that DRIWASH 'n GUARD® be kept at room temperature.

Does DRI WASH 'n GUARD® contain silicones?No.

Why shake DRI WASH 'n GUARD® before each use?Some of the product's ingredients fall out of solution and must be re-mixed before use. Vigorouslyshake the 1litre and the 500ml bottles prior to filling the AIRosol™ applicator bottle, then shake itbefore each application of DRI WASH ‘n GUARD® Ultra-Ion™.

Can another type of spray bottle be used to apply DRI WASH 'n GUARD®?Possibly, but doing so will nullify the product warranty. There is no other spray applicator whichprovides the fine, even mist which is dispensed by the AIRosol™ bottle.

What is the useful life of the AIRosol™ bottle?Properly handled, the bottle will last indefinitely. Each bottle is hand-tested before it leaves the factoryand is warranted to be in perfect working order. It should not be dropped, and it should be stored inan upright position at room temperature, if possible. The spray valve needs periodic cleaning. Thesimplest way to clean it is to invert the fully pressurised bottle and depress the actuator button for 3seconds. If the valve is extremely clogged, remove it and soak it in hot, soapy water, then blow itclean.

Is too-frequent use of DRI WASH 'n GUARD® harmful to the paint? No. DRI WASH 'n GUARD® can be applied daily without harming the painted surface. The productworks only as hard as necessary. On paint in excellent condition, it cleans as gently as water. Onoxidised paint, DRI WASH 'n DRI WASH 'n GUARD® cuts through layers of oxidisation each time itis used. The more DRI WASH ‘n GUARD with exclusive formula PolyGuard-3® is used, the morebrilliant and smooth the surface becomes and even more resistant to the elements.

What is "Cold Shock"?The propellant in a typical aerosol can or will cause the can to become very cold after a few minutesof continuous spraying. This cannot happen with the AIRosol™ bottle because it is pressurised withordinary air.

Can DRI WASH 'n GUARD® be applied to vinyl tops?Yes and no. DRI WASH 'n GUARD® is not intended as a vinyl cleaner, but it will clean vinyl withoutdamage and will protect it. It is difficult, however, to remove DRI WASH 'n GUARD® from the tinygrooves in deeply grained vinyl, do not allow it to dry to a haze before buffing of the vinyl surface.Always test in inconspicuous area when using on leather and vinyl surfaces. Vinyl tops and leatherupholstery will look like new again with DRI WASH 'n GUARD®.

How about vinyl mouldings, and leather or vinyl door trim panels, paddedinstrument panel covers, tyres, etc.?See previous question. It is almost impossible to polish a vehicle without getting some of the DRIWASH 'n GUARD® on a vinyl body moulding, a rubber bumper fascia or bumper guard, or flat-painted mirror, window moulding or windshield wiper. Just buff it off before it dries.

I've noticed that some of the DRI WASH 'n GUARD® droplets get past door,trunk and hood openings. Is it harmful to leave them there?No. Such over spray is unavoidable. These droplets can be wiped off anytime, even several monthslater.

Is it really impossible to burn paint with a buffer when using DRI WASH 'nGUARD®?What buffer speed is best? Orbital Buffer Is Best!Nothing is impossible, but you'll have to try very hard. Under normal circumstances it cannot happen.The surface simply becomes too slippery and smooth to create the necessary friction which causespaint burn. An orbital or a variable-speed buffer at 1,500 RPM or less will do the job. Do not buff withthe edge of the pad, use the entire pad surface whenever possible. Operate the buffer usingunhurried, overlapping circular motions while maintaining firm downward pressure. Before attemptingto use DRI WASH 'n GUARD® with a high-speed buffer, you should be experienced in the usage of abuffer and the differences in paint types with regards to buffer use.

What other buffing tips do you suggest?No one thing is recommended for every situation. A buffer will do nothing for the paint that polishingby hand can't do better or faster. Make sure that the buffer is equipped with a foam pad.

Can DRI WASH 'n GUARD® with exclusive formula PolyGuard-3™ remove swirlsleft in the paint by other products?Yes, but you must buff in the opposite direction of the swirl mark pattern, or in a circular motion.

How heavy should the spray be?More is not necessarily better. Spray in long sweeping motions, holding the bottle at least 30 cm fromthe surface.

Can any other material be used as an applicator cloth when applying DRI WASH'n GUARD®? The only recommended substitute is a foam pad when using a buffer.

Should DRI WASH 'n GUARD® be removed while still damp, or let it drycompletely?Normally it makes no difference, but in cases where the paint is in very poor condition, dry, rough,oxidised, it is better to remove the product immediately before moving to the next area.

How many waterless wash/polish jobs can I expect from a 1 litre bottle of DRIWASH 'n GUARD®?Using a new compact-size vehicle as an illustration, the 250ml AIRosol™ applicator should yield fourpolish jobs, including glass. The 1 litre refill bottle should provide about 16 applications. Of course,the larger the vehicle, or the worse the condition of the paint, the more DRI WASH ‘n GUARD® youwill use. But remember, a little goes a long way.

Beyond its durability, how often should DRI WASH 'n GUARD® be re-applied tokeep a vehicle looking really good?To keep the incredible sense of depth and brilliance in the paint, and to keep the surface as smoothas porcelain, a weekly application is recommended. Of course, that depends on the colour andconditions. Normally, re-apply the product fortnightly.

How economical is DRI WASH 'n GUARD®?If a 1 litre bottle of DRI WASH 'n GUARD® results in 16 cleaning/polishing jobs, you're getting abargain at a little over $5.00 each time at distributor cost. Compare that with the $25-$50 cost ofhaving your vehicle washed with soap and water. Besides the money savings, a 1 litre bottle will savemore than 3,200 litres of water, an irreplaceable resource.

Is DRI WASH 'n GUARD® safe for clear coats?Absolutely. DRI WASH 'n GUARD® has been laboratory tested on every type of paint used by theindustry from older acrylic lacquers to modern high-gloss acrylic urethane and polyurethane paints.Properly applied, DRI WASH 'n GUARD® with exclusive formula PolyGuard-3® is safe for all hardnon-porous surfaces.

How soon can DRI WASH 'n GUARD® be applied to a repainted vehicle?Both the paint industry and the automobile industry generally endorse a 90-day waiting period fornewly painted vehicles, during which time thinning solvents evaporate from the paint, allowing it tocure. DWG International™ endorses that industry standard.

Are there other uses for DRI WASH 'n GUARD®?DRI WASH 'n GUARD® can be effectively used on virtually any non-porous surface from automobilepaint and chrome to household appliances and jewellery. Don’t forget the many uses for DRI WASH'n GUARD® Premium Metal Polish, it will make your sink and silver like new.

Will DRI WASH 'n GUARD with exclusive formula PolyGuard-3® work on boatsand fibreglass?Yes, with each application of DRI WASH 'n GUARD®, the boat will be easier to maintain, particularlyagainst water spots.

Will DRI WASH 'n GUARD® remove hard water spots?It can, but only if the finish is relatively new, has already been treated, or the spotting hasn't set toodeeply. DRI WASH 'n GUARD® is a tremendous cleaner, but it is not an abrasive rubbing compoundwhich often is necessary to remove severe hard water spots.

Does DRI WASH 'n GUARD® help to protect against ultraviolet (UV) radiation?Yes, thanks to two special ingredients which help screen UV rays, but there is nothing that can totallyprotect a surface from exposure to the sun. Just as sunscreens cannot entirely protect the skin fromburning, UV blockers cannot fully protect painted surfaces from chemically decomposing over time.

Can DRI WASH 'n GUARD® remove scratches?Yes, if they are minor, light scratches. It will eliminate the tiny "feather" scratches caused by many carwash brushes. The product does not contain any ingredients that can fill deeper, more seriousscratches. To remove light scratches, spray the scratched area with a 30 x 30 coat of DRI WASH 'nGUARD® and polish back and forth on the scratched area. Repeat once if necessary.

Can DRI WASH 'n GUARD® be applied under direct sunlight or on a hot surface?Yes, but only if the product is buffed immediately. If DRI WASH 'n GUARD® is allowed to "bake" intothe vehicle's finish, dark spots and smearing may occur. Application in a garage is ideal, or in ashaded area outside.

#5 Simplified Procedure For Detailing Vehicles With DWG®

It is recommended to detail in shady, out of the wind and away from dust area for that Special DWG®showroom finish.

1) Start with the interior in the order set out below:

a) Vacuum floor, seats, boot and any other dusty areas, making sure to get into areas betweenthe seats and other tight areas using a long nosed nozzle attachment. A brush type head is best forcarpets and upholstery.b) Do all inside glass and painted areas with Ultra-Ion™ including door sills, door frames includingthe boot area, wipe off these areas straight away and if windows are tinted wipe immediately as if lefton, it could start to break down some after market tinted windows.c) Do roof lining, sun visors, door trims, dash and any other plastic or leather surface other thanthe seats with Leather and vinyl using paint brush for all hard to get to places and a shoe shine typebrush for non smooth surfaces like vinyl or leather door trims etc, then wipe with micro fibre cloth.d) Do floor, if vinyl use DWG® Tyre and Trim Treatment for sheen finish or leather and Vinyl for amatt finish, again use shoe type brush for non smooth surfaces then wipe up with micro fibre cloth. Ifcarpet, use Carpet and Upholstery spraying stains heavily then spray some onto a cotton cloth andwork stained areas, then spray the rest of the area and rake up and down.e) Do the seats last as you don’t want to have to sit on a wet seat. Do them the same way as youwould do the carpet or vinyl on the floor. If Leather, only use Leather and Vinyl.

Door Wells, Door Frames. Whether you are doing the interior or the exterior, in either case, the doorframes should be done for that complete and finished appearance.

2) Restoring Oxidised Surfaces

a) When removing oxidisation from painted surfaces rubber and plastic, use DWG® OxyGone®with either a buffer at a speed of no more then 1,500 rpm or by hand. Applying the DWG®OxyGone® onto the Cotton Terry Towel and rub onto the surface until satisfied with the results. Wipeoff, then repeat this process until all oxidised paint or rubber is removed.b) When removing oxidisation from metal surfaces, apply the DWG® Premium Metal Polish™using a cotton terry towel. Rub onto the tarnished, oxidised or rusted surface for the most amazingshine, repeat the process if needed.c) Always seal restored areas with DWG® Waterless Car Wash™ Ultra-Ion™.

3) Applying DWG® Ultra-Ion™ to the outside of the vehicle

a) Start by folding your cotton terry towel in half, then fold it again and you will have a squareshape. Filling your applicator bottle between half and three quarters pump to a high pressure to get afine mist, then spray onto the Cotton Terry Towel (for the first time only). Then start by spraying ontothe surface to be cleaned, lightly smearing the product over the surface using finger touchpressure. Apply to the whole vehicle before removing the film with the DWG® Micro Fibre Towel(the product takes approximately seven to ten minutes to fully cure.)b) There are 2 procedures that deliver the same results, you may have to try both in order toestablish a personally suitable technique.

OPTION 1Start by standing at the side of the bonnet you wish to start at, do half the bonnet and screen, thenmove to the roof, then rear screen, then whole boot, back up the other side, rear screen, then theroof, then front screen and bonnet. Move down to the front head lights and grill etc around to theguard, then doors, then back guard, then tail lights etc, then around to the other rear quarter panel,

then the doors, and finish at the front guard, leave the rims to last. For spots that risk leaving a film inareas difficult to get to like the grill, mirrors, rims etc, simply spray product onto the cotton cloth andsmear over these areas.

OPTION 2Start by cleaning all windows as they are the least dirty, keeping your Cotton Terry Towel cleanerlonger, then start by standing at the side of the bonnet you wish to start at, do half the bonnet andthen move to the roof, then whole boot, back up to the other side of the roof, then down to thebonnet. Move down to the front head lights and grill etc, around to the guard, then doors, then backguard, then tail lights, etc then around to the other rear quarter panel, then the doors and finish at thefront guard, leave the rims to last. For spots that risk leaving a film in areas difficult to get to like thegrill, mirrors, rims etc, simply spray product onto the cotton cloth and smear over these areas.Following the same sequence, buff off with the DWG® Micro Fibre Towel. When removing theproduct from tight areas, you may need to use a paintbrush around tail lights, badges etc.

4) Applying the tyre and trim to the outside of the vehicle

a) First start by spraying product onto your sponge, smear onto the surface to be protected orrestored, being careful not to get any onto the glass or painted areas. If any product does get ontothese areas, wipe off immediately as it will be more difficult later.b) Buff off with your DWG® Micro Fibre Towel while still wet. This will prevent streaking and ifshine is desired re-apply, leave to dry, then come back and buff up.c) Should the area be badly faded, you may need to apply several times in order to restore thesurface.d) Surfaces in which to use this product would be tyres, plastic bumpers, mud flaps, plasticmirrors, plastic grill at bottom of windscreen, plastic door handles and plastic grill, or any other plasticor rubber surface where required.

5) Engine Bay

This procedure is to be conducted on cold Engine Baya) The product to use here is the Leather and Vinyl.b) Spray directly onto the area to be cleaned and wipe over with DWG® Micro Fibre Towel.c) Use a paint brush in those tricky areas by spraying onto the brush and dabbing where requiredd) Use metal or Ultra-Ion™ on metal or chrome areas where required.

ConclusionWe at DWG® Australia P/L salute you for your courage and conviction to step up as one of thenewest entrepreneurs in the automobile detailing industry. The information provided in this manual isthe result of 15 years of proven success by DRI WASH 'n GUARD® products and those individualsthat have built successful mobile detailing businesses. As you go forth, you will be setting thestandard for the industry for years to come. We wish you success in your mobile detailing businessand thank you for doing your part to conserve our precious natural resource - water!