DVELAGENTS€¦ · Select a Disney destination from the first drop-down menu (e.g., “Walt Disney World Resort”) and then click the corresponding radio button to select the desired

DISNEYTRAVELAGENTS.COMWALT DISNEY WORLD® RESORT ONLINE BOOKING

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Click the Quote or Book button on the homepage of the Disney Travel Agents site.

Tip: Click the closed on home toggle link near the upper right corner to set the Quote or Book module to always display when you visit the Disney Travel Agents homepage. Clicking this link will toggle it to read auto-open on home.

Select a Disney destination from the first drop-down menu (e.g., “Walt Disney World Resort”) and then click the corresponding radio button to select the desired product type for the destination. The radio buttons options will vary based on the selected Disney destination.

Tip: An asterisk (*) indicates a required field. As selections are made, various fields may be displayed, removed, or become required.

Select the number of adults and children in the travel party from the corresponding drop-down menus. If children are included, additional drop-down menus will be displayed for selection of their ages at time of travel.

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Select an offer and a product from the corresponding scroll boxes. For some offers, you may select the “Any” product option to broaden your search. For additional details about available offers, click the Featured Offers button in the menu at the left side of the screen.

Tip: Click the (information) icon above the Offer box to view validity dates for the selected offer.

Complete the Travel Dates section to indicate the Client’s arrival and departure dates. Dates may be entered directly or selected from the popup calendars at the end of each field.

Tip: Valid dates for the selected offer will be shaded in blue in the popup calendars.

The Hotel drop-down menu allows for a search of all Resort hotels, a specific tier, or a specific property. If a particular Resort hotel is selected, you may also choose a specific room type.

Tip: The Hotel drop-down menu will only display properties that are eligible for booking with the selected offer and product. For additional details about available offers, click the Featured Offers button in the menu at the left side of the screen.

If a product other than “Room Only” is selected, Travelex Insurance Services must be accepted or declined by clicking the appropriate radio button.

Tip: If a specific offer, product, hotel, and room type have been selected and there is availability for the travel dates, clicking Continue may take you directly to the shopping cart to streamline the booking process.

Memory Maker can be included in the package by clicking the Add Memory Marker radio button. This digital imaging product allows Guests to capture their vacation memories with everyone in the picture at Disney PhotoPass® locations throughout Walt Disney World® Resort, including iconic locations, Character Greeting Experiences, select attractions, and select dining locations. Guests enjoy unlimited digital downloads of their Disney PhotoPass® photos through their My Disney Experience account.

For Clients arriving at Orlando International Airport and staying at an eligible Disney Resort, you may wish to include our complimentary Disney’s Magical Express® transfer and luggage delivery service between the airport and their Resort.

Click the Continue button to proceed.

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If a specific Resort was not chosen on the previous screen, or the selected property is unavailable, the Explore Resort Hotels page will be displayed. This page includes filters that can be used to help narrow the search.

Click Compare to view up to four Resort hotels side-by-side, which you can show to your Client.

Select a Resort hotel to proceed with the booking.

Tip: Click the Hide Travel Agent Info toggle link near the upper left corner to hide your agency information and any commission amount. Click the Show Travel Agent Info toggle link to restore the agency information.

Tip: Prices shown do not include Travelex Insurance Services or Memory Maker, even if these products were selected on the Quote or Book screen. Pricing should only be quoted to the Client from the Your Cart screen.

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If a specific room type was not chosen previously or the desired room type is unavailable, a room type must now be selected in order obtain a quote.

If there are special offers that match your Client’s travel dates and Resort selection, they will be displayed on this page. Click the corresponding radio button to view an offer. If more than four offers are available, click the <> (right or left arrow) button to view additional offers. Click the corresponding Offer Details link to view more information about an offer.

Tip: Prices shown do not include Travelex Insurance Services or Memory Maker, even if these products were selected on the Quote or Book screen. Pricing should only be quoted to the Client from the Your Cart screen.

Click the Select button for the desired room type to proceed with the booking.

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The Your Cart screen displays the components of the offer.

Adjustments to the offer can be made by clicking the Edit link for the item to be changed. Alternatively, the corresponding button can be clicked remove an item. Also, a component not previously selected can be added by clicking the corresponding Add button.

Click the Compare Vacation Offers button to display up to three offers side-by-side. By duplicating and then modifying the current offer, you can show your Client the price difference if they were to add, remove, or upgrade a dining plan, or change dates, Resort hotel, ticket options, or other components. (See page 6.)

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When you are satisfied with the offer, click the Check Out button.


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The Express Checkout screen is used to enter Guest names, payment information, and to view the agency email address. After checkout, separate versions of the confirmation will be emailed to the address you provide (one for you and one for your Client).

When you have completed this page, click the Purchase button.


Tip: It may be possible to place the reservation on a courtesy hold, depending on the number of days remaining until arrival. If the deposit is not paid before the hold expires, the reservation will be canceled.

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DISNEYTRAVELAGENTS.COMONLINE CANCELLATIONS AND MODIFICATIONS

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To modify, cancel, or make payment on a Walt Disney World® Resort reservation, click the Retrieve Reservation button on the homepage of the Disney Travel Agents site.

On the Retrieve Reservation screen, click the Walt Disney World Resort button.

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In the Travel Agent Verification section, verify that your travel agency ID and information are correct. You will be unable to retrieve a reservation that was booked under a different travel agency ID than what is shown.

In the Existing Reservations section, enter the number of the reservation to be retrieved in the Confirmation Number field and then click the Continue button.

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The Reservation Details screen displays the details of the booking.

Click Print to send the reservation details to a printer or save as a PDF file.

Links are provided to Modify Reservation, Cancel Reservation, or Retrieve Another Reservation. If the reservation cannot be modified or cancelled online, the corresponding links will be disabled.

The See more details link will provide a more comprehensive view of the reservation.

The Payment History section is displayed when payment has been applied.

Click the Make Payment button to quickly and easily apply a payment.

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DISNEYTRAVELAGENTS.COMONLINE MODIFICATIONS

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Click the corresponding Change link to modify the reservation, or click the corresponding Add button to add an item (some changes may require a phone call).

Tip: The Change Your Reservation screen displays the total cost of the reservation. It does not display amounts previously paid. For details regarding the deposit and amount due, click the Make Payment button.

Tip: Click the Hide Travel Agent Info toggle link near the upper left corner to hide your agency information and any commission amount.

Click the Show Travel Agent Info toggle link to restore the agency information. Any applicable commission amount will also be displayed in the block near the bottom of the screen.

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This screen is displayed when the Change button for the Vacation Offer or Room Type item is clicked.

Click the corresponding radio button for the desired vacation offer.

Click the corresponding radio button for the desired room type.

Click the Select button to proceed with the changes, or click the Cancel button to abandon the changes and return to the Change Your Reservation screen.

Tip: Prices shown on this screen may not include all components of the offer. Only quote the new price to your Client from the Your Cart screen.

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The Change Your Park Tickets screen is displayed when the Change button for the Theme Park Tickets item is.

Click the corresponding radio button to select a ticket length.

Click the corresponding radio button to select a Base Ticket or add options.

Click the Select button to proceed with the changes, or click the Cancel button to abandon the changes and return to the Change Your Reservation screen.

Tip: Prices shown on this screen may not include all components of the offer. Only quote the new price to your Client from the Your Cart screen.

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Items that have been modified are displayed to the right of the original selection, on a shaded background.

To make additional changes, click the corresponding Change link or Add button (some changes may require a phone call).

The updated total cost of the vacation offer is displayed on a shaded background.

To confirm all changes, click the Check Out button. Other buttons along the bottom of the screen allow you to cancel the reservation, undo changes you have made, retrieve a different reservation, or apply payment to the reservation.

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Documents

DVELAGENTS€¦ · Select a Disney destination from the first drop-down menu (e.g., “Walt Disney World Resort”) and then click the corresponding radio button to select the desired