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Basic and Advanced Installation

D V Com Asterisk features Sheet

PBX Feature list Basic Advanced

Extensions

Supports upto 140 Extensions (and upgradeable) * *

IP Phone / ATA extensions * *

Analog phone extensions * *

Call queue extensions *

Extension Templates *

Control permissions for each extension * *

3,4,5 digit extensions * *

Extension Groups * *

Call Control

Hold * *

Assisted Transfer * *

Blind Transfer * *

Call Parking * *

Do Not Disturb * *

Call Forwarding * *

Call Group and Pickup Group * *

Voicemail

Flexible Voicemail Access * *

Voicemail to your Email Inbox * *

Automatic Mailbox Creation * *

Voicemail Group/Forwarding * *

Custom Message Notification * *

Call Queues

Unlimited Call Queues *

In Queue Call Routing *

Route when a queue caller presses "0" *

Queue Caller Timeout *

Queue Member Circuit Limit *

Route when max queue length reached *

Route when no members logged in *

Custom Music on Hold per Queue *

Invisible Queues *

Members Never Busy *

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Basic and Advanced Installation

Announce Position in Queue *

Announce Estimated Hold Time *

Announcement Frequency Control *

Log-in queue members *

Permanent queue members *

Real Time Queue Status *

Historical Queue Logs *

Historical Queue Statistics *

Advanced Queue Charts *

Acknowledge Call *

Auto Log Off *

One-touch Log in/Log off *

Queue Member Presence *

Agent only extensions *Ring All *

Round Robin *

Fewest Calls *

Least Recently Called *

Random *

Conferencing

Simple Conference Room * *

Meet Me Conference Center *

Listen Only Conference Calls *

Conferencing from External Lines (Analog/Digital) *

Paging and Intercom

2-way Intercom

1-way Paging

Overhead Paging ---Requires VoIP speakers * *

1-to-many Paging *

Music On Hold

Custom Music on Hold * *

Music on Hold included * *

Queue specific Music on Hold *

IVR

Play Sound * *

Record Sound * *

Play Recorded Sound * *

Email Recorded Sound * *

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Basic and Advanced Installation

Record Digits * *

Say Digits/Letters * *

Say a number * *

Say date/time * *

Dial Extension * *

Send to voicemail * *

Send to external number * *

Go to another IVR menu--(Basic = 2 Levels; Advanced = As required) * *

Send call values to a URL * *

Conditional Clause * *

Time Based Clause * *

Change Language * *

Alter Caller ID *

IVR Option Settings *Online Tools

Web-based user account management * *

Web-based administrator management * *

Switchboard (Operator Console) *

Recording & Monitoring

Call Recording * *

Voice & Data Integration

Call Monitoring *

Call Creation API *

Call Event Notification API *

War-Dialer *

Custom Sound Recordings

Sound Manager * *

Record same sound in multiple languages * *

Comes with over 300 sounds * *

More Features

Dial By Name Directory *

Direct Inward System Access (DISA) *

Upgradeable Hardware * *

Trunks

Digital/Analog * *

VoIP Trunks (SIP/IAX)

Fax Services ---Coming Soon

Analog Trunk -to-Analog Fax machince * *

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Basic and Advanced Installation

Digital Trunk -to-Analog Fax machince *

Analog Trunk -to-Email *

Digital Trunk -to-Email *

Basic Training 1 Hour (After Instalation)

Extension Additions * *

IVR * *

Call Detail Recording * *

Basic IP Phones functions * *

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