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Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

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Page 1: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor
Page 2: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

Duke University

Page 3: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

Process Leadership VisionProcess Leadership Vision Deliver business solutions, through process

engineering and information technologies, that enable Ford Motor Company to be the leading consumer-oriented automotive company.

These solutions must be world class and quick to market, while creating substantial value for the shareholders.

Highly skilled teams, including external partners, form the core of the PL professional working culture.

Page 4: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

Culture PrinciplesCulture Principles The vision of the future PL organization is

one in which employee teams have the authority to manage their daily operations and participate in setting long-term objectives and resource allocation.

Each team is responsible for making the decisions to direct day-to-day operations and influence the end results of the business.

Page 5: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

PL Works with the Entire Company

Page 6: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

““Powered by Process Powered by Process Leadership”Leadership”

Page 7: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

Technical Services (TSO)Technical Services (TSO) Technical services delivers the best-in-

class, highest quality, lowest cost technology infrastructure utility, providing the foundation for the company to achieve its business goals, and encouraging the creation of new and innovative ways of doing business.

Page 8: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

Process & Technology Group Process & Technology Group (PTG)(PTG)

Working with PL's Business Partners the PTG...Working with PL's Business Partners the PTG... Identifies current and future opportunities Participates in concept development and chartering Provides project requirements and funding Provides project team with resources Implements any process-related business changes Specifies service level agreements Helps update user documentation and training materials Reviews and signoffs on project deliverables Prioritizes change requests

Page 9: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

Process & Technology Group (PTG) The PTGs have responsibility for

managing and coordinating overall development and implementation.  As issues come up, business partners will interact directly with resources in ITS, but their PTG representatives will remain their primary contact.

Page 10: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

Information Technology Services Information Technology Services (ITS)(ITS)

Provides Ford Motor Company with world-class services for IT Solution Development, Deployment, and ongoing Management.

Page 11: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

mycareer.ford.commycareer.ford.com

Page 12: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

Ford College Graduate Ford College Graduate ProgramProgram

Ford needs leaders…global leaders. The FCG Program is designed to:

strengthen the graduate’s business acumen and technical skills;

provide rapid exposure to various Ford business activities (like in Finance or as part of a Program Vehicle Team); and

allow the graduate to gain a basic understanding of the Company’s culture and organization.

mycareer.ford.commycareer.ford.com

Page 13: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

Ford College Graduate Ford College Graduate ProgramProgram RequirementsRequirements

Bachelors degree minimum Outstanding academic record Outstanding communication and

interpersonal skills Recognized team player

mycareer.ford.commycareer.ford.com

Page 14: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

Ford College Graduate Ford College Graduate ProgramProgram

During the FCG Program:During the FCG Program: You complete three to five rotational job

assignments during two years You plan and select your assignments You are assigned an Advisor who assists with your

assignment planning Your Executive Sponsor helps guide your career Tailored training and development

After the FCG Program:After the FCG Program: You choose an assignment in an area consistent

with your career objectives and the Company’s objectives

mycareer.ford.commycareer.ford.com

Page 15: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

New Employee OrientationNew Employee Orientation TrainingTraining

Six week corporate orientation for technical FCGs (PL and Engineering)

One week Process Leadership orientation Completion of Ford Technical Education Program

courses at the Ford Design Institute Professional and Social DiversityProfessional and Social Diversity

Chance to work at a components plant, an assembly plant and a dealership

Meet others in the Ford College Graduate Program Many social events

mycareer.ford.commycareer.ford.com

Page 16: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

Total CompensationTotal Compensation Flexible job schedule: TWA, Telecommute, “Day @

Home” Free PC for employees Competitive Salary Profit Sharing Company Paid Tuition for Continuing Education Flexible Benefits Plan – “Cafeteria Style” 401K Matching Funds to 10% of salary Generous holiday schedule -- “Shutdown Week” Discounts on all vehicles in Ford family

Page 17: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

Southeast MichiganSoutheast Michigan Automotive Capital of the World Robust Economy Very reasonable cost of living Great Lakes - Exceptional natural beauty International metro area - minutes from Canada Recreational activities for each of the four seasons Fine Dining, Theatres, Multi-Cultural Events Pro Sports -- Red Wings, Lions, Tigers, U of Michigan

and MI State football, Rockers, Seniors PGA Tour Power Sports – MIS NASCAR, Belle Isle Grand Prix

Page 18: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

The Ideal CandidateThe Ideal Candidate Our ideal candidate has these business skills….Our ideal candidate has these business skills….

Functional proficiencyFunctional proficiency -- Do the job in a professional manner

Business acumenBusiness acumen -- Understand the essential requirements of our business

Quality methodsQuality methods -- Understand what it takes to do quality work

Systemic thinkingSystemic thinking – See beyond the details Drive for resultsDrive for results – Get the job done CommunicationCommunication -- Exchange information and

ideas that affect and influence others

Page 19: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

The Ideal CandidateThe Ideal Candidate ...and our ideal candidate demonstrates these ...and our ideal candidate demonstrates these

leadership behaviors.leadership behaviors. CourageCourage -- Take action in the face of challenge PersistencePersistence – Persevere despite hardship InnovationInnovation – Apply learning for competitive

advantage Desire to serveDesire to serve -- Demonstrate personal

commitment TeamworkTeamwork -- Collaborate to achieve results IntegrityIntegrity -- Do the right thing

Page 20: Duke University Process Leadership Vision Deliver business solutions, through process engineering and information technologies, that enable Ford Motor

mycareer.ford.commycareer.ford.com