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User GuideHD-Phone Nyon
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Switch ringeron/off
“End call” key
LED indicator
Softkey (multi-functional key)
Softkey (multi-functional key)
Internal call key
Navigation key
Activating / deacti-vating the key lock
Getting to know your telephone
Handset keys
Our contacts
Side volume key(high/low)
Call anonymousCall COMBOX®
Talk key
Dialled calls
Calls ListScroll left/right
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Softkeys (multifunctional keys) Right softkey: Openmenu, choose menu options, confirms entries/settings. Left softkey: Open contacts, returns to previous menu step,delete characters while entering text.
Navigation key For scrolling up/down or right/left.
Open list of last dialled calls.
Calls list Access to calls list (answered/missed calls, dialledcalls).
Scroll left/right.
Talk key For conducting and accepting calls and switchingto hands-free. When pressed in idle, goes off hook.
End call key Press briefly to end a call or return to standbymode. Press and hold down to switch the handset on/off.
Volume key In call volume adjustment during calls, ringtone volume adjustment in idle.
Alphanumerical keypad For dialling telephone numbers. Letters printed on housing.
COMBOX® Press and hold down for direct access to net-work answer machine messages.
Call anonymous Press and hold down to suppress caller IDfor next call.
Asterisk key For entering asterisks. In idle mode: Press andhold down to switch handset ringer on/off. When enteringnames, switch between upper and lower case lettering.
Hash key For entering the hash symbol. In idle mode: Pressand hold down to switch key lock on/off.
Our contacts Open the phonebook "Our contacts“.
Internal call key For conducting handset-to-handset calls.
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Handset display symbols
The following symbols are displayed on your handset.
Coverage symbolReception displayed when thehandset is within range of thebase station. Flashes red when out of rangeof the base station or not reg-istered with the base station.Is lit blue, when the electro-magnetic radiation betweenthe base station and thehandset is shut down (Ecomode plus activated).
Alarm setIndicates that the alarm is set.
Handsfree onIndicates that handsfreespeaking is activated.
Ringer offIndicates that the ringer isswitched off.
Keypad lockIndicates that the keypad islocked
Battery fullIndicates that the batteries arefully charged.
Battery emptyIndicates that the batteries arealmost discharged.
Missed callsDisplayed if you have missedcalls in the calls list.
Home number
Mobile number
Office numberSymbols displayed in the con-tacts, dialled calls list etc. toindicate which number of theentry is used.
LED indicator
Your HD-Phone Nyon handset has a LED indicator which is flashing onsome events, indicating:- You are receiving an internal or external call.- You have one or more missed calls.- You are receiving a software update.
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Practical advice
After successful registration of your handset, the following signposts mayhelp you to find important functions quickly.
Infomation about.…. …on page
COMBOX® setup 27Modify ringer melodies 29Set alarm clock 30Activate direct call 28Turn on keypad lock 17Activate handsfree operation 16Group call to locate a mislaid handset 17Add a new contact in the "My/Our contacts" phonebooks 21Trouble-shooting 36
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Contents
Getting to know your telephoneHandset keysLED indicatorHandset display symbols
Practical advice
Safety precautions …………………………………………………………7
Setting up the telephone …………………………………………………9Contents of the package ……………………………………………………9Setting up the handset ………………………………………………………9Setting the language …………………………………………………9Installation assistant…………………………………………………………10Connecting the charger ……………………………………………………11Charging the batteries………………………………………………………11Location………………………………………………………………………13
About the user guide / menus …………………………………………14Main menu …………………………………………………………………14Menu navigation ……………………………………………………………14User guide fonts and symbols………………………………………………14
Telephoning ………………………………………………………………15Making an external call ……………………………………………………15Accepting a call ……………………………………………………………15Current line display during call ……………………………………………15Handsfree operation ………………………………………………………16Earpiece/handsfree volume …………………………………………………16Mute …………………………………………………………………………16Dialled calls …………………………………………………………………17Group call (paging) …………………………………………………………17Keypad lock …………………………………………………………………17Internal calls …………………………………………………………………18Call waiting …………………………………………………………………18Starting a second call ………………………………………………………19Toggle (switching between two calls) ……………………………………19Call transfer to another handset …………………………………………19Three-way conference ………………………………………………………20
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My/Our contacts …………………………………………………………21Opening the "My/Our contacts" phonebooks ……………………………21Select between the "My/Our contacts" phonebooks ……………………21Dialling numbers from "My/our contacts" phonebooks …………………22Adding a new contact………………………………………………………22Editing contacts ……………………………………………………………22Show details …………………………………………………………………23Deleting contacts/all the contacts …………………………………………23Copying contacts/all the contacts to/from the "My/Our contacts" phonebooks …………………………………………23Filling empty contacts list by copying from "My/Our contacts"…………24Search the "Our contacts" phonebook……………………………………24Merge duplicates in the "Our contacts" phonebook ……………………24
Calls list ……………………………………………………………………25Dialling a number from the calls list ………………………………………25Deleting individual entries …………………………………………………25Deleting an entire list ………………………………………………………26Deleting all lists………………………………………………………………26Saving numbers from the calls list to the "My/Our contacts" phonebooks …………………………………………26
Network ……………………………………………………………………27COMBOX® (Network answer machine) ……………………………………27Anonymous call (Identification restriction) ………………………………27Direct call ……………………………………………………………………28Call forwarding………………………………………………………………28
Audio ………………………………………………………………………29Handset ringer ………………………………………………………………29Tones …………………………………………………………………………29
Clock …………………………………………………………………………30Appointments ………………………………………………………………30Set alarm ……………………………………………………………………30Set time/date ………………………………………………………………30
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Settings ……………………………………………………………………31Handset ………………………………………………………………………31Handset names………………………………………………………………31Language ……………………………………………………………………31Line settings …………………………………………………………………32Ecomode plus ………………………………………………………………33Registration …………………………………………………………………33System PIN …………………………………………………………………34Reset …………………………………………………………………………35Software version ……………………………………………………………35Software update ……………………………………………………………35
Faults and trouble-shooting ……………………………………………36
Appendix……………………………………………………………………38Care …………………………………………………………………………38Environmental impact ………………………………………………………38Disposing of the rechargeable batteries …………………………………38Approval and conformity……………………………………………………38Support ………………………………………………………………………39
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Safety precautions
Your new Swisscom HD-Phone Nyon handset is designed for connectionto the Swisscom IP network.
Caution: Warning/danger statement, follow safety precau-tions!
➭ The ambient temperature must be between 5 °C and 40 °C.➭ Please note that the ringer for incoming calls as well as signal
tones are emitted on the handset loudspeaker. Do not there-fore hold the handset close to your ear while one of thesefunctions is on, otherwise your hearing may be affected.
➭ Use only the following supplied power supply:- MN-A002-A080 ; 7.5 V , 300mA from MEIC
➭ This product requires an electrical supply of 100-240 volts AC.➭ The mains power plug must always be easily accessible. ➭ To disconnect the device from mains, separate the plug from
the wall socket first.
Rechargeable batteriesUse only the supplied rechargeable batteries: - HFR-44AAAJ800 from HIGHPOWER.Using other rechargeable batteries or non-rechargeable batter-ies/primary cells can be dangerous and cause malfunctions in ordamage to the telephone. Insert the batteries/type indication seechapter “Setting up the handset”.
Please note:
➭ Do not immerse batteries in water or throw in the fire.➭ Rechargeable batteries can become warm while recharging. This is
normal and not dangerous.➭ Do not use any other type of charging unit since this may damage
the batteries.➭ Before using the telephone, wearers of hearing aids should note
that radio signals can be picked up by the hearing aid and cause anunpleasant buzzing noise.
➭ Do not use your cordless telephone in environments at risk fromexplosion (e.g. paintworks, petrol stations etc.)
➭ Do not position the telephone in bathrooms or showers.➭ The radio signals may influence the working of medical equipment.➭ In the event of a power cut or if the batteries are discharged, your
cordless telephone will not function!
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➭ The handset must not be charged up without batteries or the batterycover in place.
➭ Do not touch open contacts!
If the device is passed to another userIf the device is passed to another user, please reset the device (see page35)
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Setting up the telephone
Contents of the package
➭ 1 handset➭ 1 charging station➭ 1 power supply MN-A002-A080 ; 7.5 V , 300mA from MEIC➭ 2 rechargeable batteries NiMH AAA 800 mAh/1.2 V➭ 4 quick start guides
Setting up the handset
Inserting the rechargeable batteriesThe bottom part of the handset contains a battery compartment for hous-ing two type AAA batteries (microcells).
Removing the battery compartment coverSlide the battery compartment coverdownwards (approx.3 mm) and lift it up.Insert the batteries in the battery compart-ment. Make sure the polarity is correct.Insert the batteries so that the flat end(negative polarity) of the battery is pressingagainst the spring. The handset will notfunction if the batteries are incorrectlyinserted. This may result in damage.Replace the compartment cover by placingit approximately 3 mm offset and slide itupwards until it clicks into place.
Setting the language
When the batteries have been inserted for the first time the languagechoice appears.
1. Press to scroll to the desired language.
2. Confirm with OK.The display texts are now displayed in the selected language.
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Installation assistant
After having selected the language, the handset will automatically switchto the registration mode.1. CONNECTION - PLEASE PRESS THE CONNECTION BUTTON ON THE ROUTER
OR THE BASE STATION AND WAIT appears. When using the Internet-Box, press the ’+’ KEY.When using Centro Business 2.0 press long the ’DECT’ KEY.
2. If the registration is successful the handset is automatically assigned ahandset name (e.g. DECT 203, INT 1 or HANDSET 1). If the registration isnot successful, repeat the procedure.
3. If you have more than one IP line: After successful registration you candirectly select the incoming line(s) the handset is attached to and thedefault outgoing line for your handset.
Note• To register your handset you must install a base station first!• The Swisscom Internet-Box and Centro Business 2.0 are also DECT
Base Stations. A separate Base Station is not required.• If you interrupt the registration for a while, the registration menu will
close and the handset will wait for registration again. • Refer to chapter "Settings / Registration" for further information.
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Connecting the charger
Before you can start using your charger youmust first plug in the mains cable: Insert theplug into the corresponding socket on thecharger. Then insert the power supply in the230 V socket. Place the handset on thecharger (make sure that the batteries areinserted!).
Note• Your telephone will not function if the power supply is not plugged in
or during a power failure (no emergency mode).• Position the base station in a clean, dry and well-aired location. The
ambient temperature must be between 5 °C and 40 °C.
Safety note
Use only the following supplied power supply:- MN-A002-A080 ; 7.5 V , 300mA from MEIC
Charging the batteries
The batteries are not yet charged when you first unpack the telephone.Insert the handset in the charger. The flashing battery symbol on thehandset shows the charging status. The batteries will take around 15 hoursto fully charge. Your handset is then ready to use.
Note• For proper operation of the handset the batteries must be fully
charged initially.• Do not insert the handset in the charging station without batteries.• Do not use any other type of charging unit since this may damage the
batteries.
Socket for mains cable
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The following symbols indicate the charging status on the handset display:“full“ “1/2“ “empty“
Important!Please note: after you have inserted the batteries for the first time, the bat-tery display will indicate the correct information on the charging status onlyafter a complete charging cycle.
Note• You can replace the handset in the charger after every call. Charging is
electronically controlled to ensure optimal charging of the batteries indifferent charge states. Avoid removing the batteries from the handsetfor no good reason, since this affects the optimum charging cycle.
• Your HD-Phone Nyon handset is fitted with a low-radiation mechanism,the antenna automatically switches off in standby mode and cannottherefore emit any radiation. This feature must be switched on in thebase station the handset is registered with.
• You can telephone for up to 12 hours with fully charged batteries. Thehandset has a standby time of up to 120 hours.
• If the battery charge status has reached its lower limit, the battery sym-bol ( ) flashes in the display and a warning signal is heard. You haveonly a few minutes of talk time left.
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Location
The maximum range between the base station and handset is approxi-mately 50 meters indoors and 300 meters outdoors (radio frequencyrange - 1880-1900 MHz, transmission power - 10 mW average power perchannel, 250 mW pulse power). Depending on the surrounding conditionsas well as spatial and structural factors, the range may be smaller. Silentzones can occur due to the digital transmission in the frequency rangeused – even within the range, depending on the structural environment.In this case the transmission quality may be reduced through the increasedincidence of short breaks in transmission. Normal call quality can berestored if you move slightly out of the silent zone. If the range is exceed-ed, the call will be disconnected unless you move back into range within afew seconds.➭ Do not expose the handset/charger to direct sunlight.➭ Protect the handset/charger against moisture. Do not position the
handset/charger in rooms exposed to condensation, corrosive steam orexcessive dust. Condensation can be present in basements, garages,conservatories or sheds.
➭ The ambient temperature must be between 5 °C and 40 °C.
Position the handset/charger in a clean, dry and well-aired location.Choose a place which is stable, level, and not subject to vibrations. Toavoid mutual interference, do not position the handset/charger in theimmediate vicinity of electronic equipment such as hi-fi systems, officeequipment or microwave ovens. Avoid positioning the telephone nearheat sources such as heating elements or near obstacles such as metaldoors, thick walls, niches and cupboards.
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About the user guide / menus
Main menu
The available menu icons appear on the display:
Contacts Calls list
Network Audio
Clock Settings
Press to select the desired icon. The title of the selected menuappears at the top of the display (e.g. Audio).
Menu navigation
Your handset provides you with an easy-to-follow menu. As a rule, everymenu offers a list of options. To select main menu, sub-menu and options,press the softkey below the corresponding display text.
When the handset is switched on and ready for use, press the softkeyunder MENU to open the menu selection and use the navigation key
to scroll to the menu you are seeking. Press OK to open the options list, use the navigation key to scrolldown the list to the preferred option, and confirm the option by pressing OK.
Back to previous menuPress BACK to return to the previous menu.
End menuTo exit a menu, press the left softkey under BACK. If you want to returnto idle screen, press .
User guide fonts and symbols
MENU, OK, BACK Uppercase bold characters indicate softkey functions.
, , These pictograms indicate the keys to be pressed.KEYPAD LOCKED Uppercase bold italic grey characters indicate texts
appearing on your handset display.
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Telephoning
Making an external call
Call preparation/PredialFirst, enter the number. Press to dial the number.
If you enter an incorrect number, you can: • delete it by pressing repeatedly the softkey under CLEAR: short press to
delete characters / long press to delete the entire number. • move the cursor to the desired character by pressing the navigation
key (left/right).
Ending a callPress or replace the handset in the charging station.
Accepting a call
The caller’s number or name is displayed. The name is displayed if saved inthe contacts or if CNIP* - Calling Name Identification Presentation is avail-able.
Press , to accept the call.
Current line display during call
In case the handset is attached to multiple lines, the current line name isdisplayed during the call (below the handset status bar):• When receiving an external call, the incoming line name is displayed.• When making an external call, the outgoing line name is displayed.• When toggling between two calls, the line name of the active call is
displayed.This information is only displayed in case the handset is attached to morethan one line. If the handset is attached to one line only, the informationis not available.
*Functions dependent on network operator. Contact your network opera-tor to find out whether this service is supported.
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Handsfree operation
You can use the handsfree function to conduct calls without holding thehandset in your hand and allow others present in the room to take part inthe call.
Activating handsfree before a call:1. Enter the desired phone number.
2. Press twice. The display shows and you can hear the ringingsignal over the handset loudspeaker.
3. Press to deactivate handsfree speaking.
Switching to handsfree speaking during a call:1. Press .
2. To deactivate handsfree speaking press one more time.
Note• Do not hold the handset close to your ear during handsfree operation,
the loudspea ker volume can be very high.• If you have activated handsfree operation during a call, you can
replace the handset in the charger without ending the call.
Earpiece/handsfree volume
You can adjust the earpiece and handsfree loudspeaker volume in 5 levels.Press the navigation key or the side Volume key during a call to adjustthe volume. The selected setting is saved after the end of the call.
Note• The earpiece and handsfree loudspeaker volumes are independent but
the setting procedure is identical.
Mute
During a call you can mute the microphone.
1. Press the softkey under MIC OFF during a call to mute the handsetmicrophone.
2. Press the softkey under MIC ON to reactivate the microphone.
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Dialled calls
Last dialled calls are saved in a Dialled calls list. If a name and number arealready stored in the contacts, the name is shown instead of the number.
Redialling a number from the listIf the telephone is in standby mode:1. Press to open the dialled calls list and press to scroll through
the list.
2. Press to dial the number.
Press the softkey under OPTIONS. You have the following options:• Dial: call the selected entry in the Dialled calls list • Details: show details towards the selected entry in
the Dialled calls list• Delete call: delete the selected entry in the Dialled calls list • Save number: save number in the contacts• Delete all: delete the entire Dialled calls list on the
base or handset.
Note• To open the dialled calls list with the telephone must be in
standby mode. After having pressed the talk key, the dialled calls listcannot be opened with the -key.
Group call (paging)
You can activate a group call to locate a mislaid handset.
1. Press the paging key on the base station. The mislaid handset rings.
2. Press the paging key again to end the ringing signal or press onone of the handsets.
Keypad lock
If you want to carry the handset around in your pocket, you can activatethe key lock. This prevents you inadvertently dialling a number.
1. Press and hold down . The display shows KEYPAD LOCKED.
2. To unlock the keypad, press the softkey under UNLOCK, then press.
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NoteIf the keypad is locked,• you can dial emergency numbers (in call preparation only) and incom-
ing calls can still be accepted.• you cannot dial a number or access menus.
Internal calls
You can call other handsets which are registered with your base station.This allows you to make internal calls free of charge.
1. Press select the desired handset and confirm with OK. Pressing automatically dials the second handset if only two hand-sets are registered with the base station.
2. Press to end the call.
Call waiting
With this service you can have a telephone conversation and still beinformed that someone else is calling you. If a second call (internal orexternal) comes in you will hear the “Call waiting” tone and you cananswer the call (press key ) or reject the call (press the softkey underREJECT).
Press the softkey under OPTIONS. You have then the following options:• Accept/End: Accept the waiting call, end the active call.• Accept/Hold: Accept waiting call, active call is put on hold.
If you have two active calls: • Press the left softkey under TOGGLE to switch between both call part-
ners.
Press OPTIONS again, you have the following options:• Put on hold: put active call on hold.• Conference: to connect all three call partners with each other.• End/Unhold: end active call, continue the call on hold.• End: end active call, the second call remains on hold.• Call transfer: end call and connect the other two call parties.
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Starting a second call
Second internal callYou are conducting an external call and you want to call an internal partywithout ending the external call.
1. Press INT, select the desired handset and confirm with OK. PressingINT automatically dials the second handset if only two handsets areregistered with the base station.
2. The external call is put on hold, the called handset rings. If the secondhandset answers, you can talk to the internal call partner without theexternal caller hearing you.
3. Press the softkey under OPTIONS, END/UNHOLD to end the internal calland to return to the original call.
Note• Internal enquiries are managed by the base station and are not
dependent on your network operator’s available services.
Second external callYou are conducting an external call and want to call another externalparty without ending the active external call.
1. Press the softkey under OPTIONS, START NEW CALL, confirm with OK.
2. Enter the external call number and press key .
Toggle (switching between two calls)
You have two active calls, one of which is on hold.1. Press the left softkey under TOGGLE to switch between the call part-
ners.
2. Press the softkey under OPTIONS, END/UNHOLD to end active call andcontinue the one on hold.
Call transfer to another handset
You can transfer the call you are conducting to another handset.
1. Press INT and select the handset to which you wish to transfer the call.The external caller is put on hold.
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2. If the second handset answers, you can talk to the internal call partnerwithout the external caller hearing you. Press the softkey underOPTIONS, CALL TRANSFER to transfer the call.
Note• If the second handset does not answer, you can end the ringing signal
and return to the original call by pressing the softkey END, thenOptions, UNHOLD.
Three-way conference
You can set up a three-way conference with 2 external call parties.
1. Press the softkey under OPTIONS, CONFERENCE to connect all three callpartners with each other. Each call partner can leave the conference callby pressing .
2. Press the softkey under OPTIONS, END CONFERENCE to end the conference.
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My/Our contacts
Your HD-Phone Nyon handset gives you access to 2 phonebooks:- Our contacts: your contacts are saved on the internet box or on the
base station. All the handsets registered to the base can access theseshared contacts.
- My contacts: your contacts are saved locally on the handset.
By default, the HD-Phone Nyon is using the phonebook "Our contacts".
Note• The shared contacts phonebook ("Our contacts") is only available on
CAT-iq 2.0 bases. The number of entries available depends on yourbase (see the corresponding user manual).
• With Centro Business 2.0 "Our Contacts" are read only (not editable).You can edit them only on customer portal www.swisscom.ch/login.
• You can store up to 250 names and numbers in the "My contacts"phonebook on the handset.
• Every entry contains a first and last name and up to 3 telephone num-bers (e. g. home, mobile, office).
• First and last names can be up to 12 letters long and numbers up to24 digits long.
Opening the "My/Our contacts" phonebooks
If the telephone is in idle mode:1. Press the softkey under CONTACTS to open the shared or private
contacts orPress to open the shared contacts.
2. All contacts are displayed in alphabetical order.
Select between the "My/Our contacts" phonebooks
You can easily switch between phonebooks.1. Open the contacts. Press the softkey under OPTIONS.
2. Select OUR CONTACTS or MY CONTACTS to switch between "My/Ourcontacts".
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Dialling numbers from "My/our contacts" phonebooks
1. Open the contacts. The contacts are displayed in alphabetical order.
2. Scroll to the desired contact and press . If you have stored morethan one number for a contact (e.g. mobile and office), both numbersare displayed. Select the number you want to call (e.g. mobile) andpress to call the number.
You can also search alphabetically: enter the first letter of the name,select the desired contact and press . The number is displayed anddialled.
Adding a new contact
With Centro Business 2.0 "Our Contacts" are read only (not editable).You can add them only on customer portal www.swisscom.ch/login.
When using another base or the Internet-Box:1. Open the contacts. Press the softkey under OPTIONS.
2. Select NEW CONTACT and enter the first and last name and the numbers(max. 3). When using "My contacts", you can assign the desired ringermelody to the contact and set "CALL ANONYMOUS" to "ON" if youwish to withhold your number when calling, confirm the entry.
Note• If the "My contacts" or "Our contacts" phonebook is empty, a mes-
sage to this effect is displayed, an alert signal is heard and NEW CON-TACT and COPY FROM OUR CONTACTS or COPY FROM MY CONTACTS appears (see chapter "Fillingempty contacts list by copying from My/Our contacts").
Tips for entering names/numbers• Press to enter a space, or to enter a symbol • The available special characters appear in the lower display line. Press
the relevant key repeatedly to scroll through the characters.• When entering names, you can press to switch between upper
and lower case lettering.
Editing contacts
With Centro Business 2.0 "Our Contacts" are read only (not editable).You can edit them only on customer portal www.swisscom.ch/login.
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When using another base or the Internet-Box:1. Open the contacts. Scroll to the desired contact and press the softkey
under OPTIONS.
2. Select EDIT <name>, edit and save the contact.
Show details
1. Open the contacts. Scroll to the desired contact and press the softkeyunder OPTIONS.
2. Select SHOW DETAILS to display detailed information about the contact.
Deleting contacts/all the contacts
With Centro Business 2.0 "Our Contacts" are read only (not editable).You can delete them only on customer portal www.swisscom.ch/login.
When using another base or the Internet-Box:1. Open the contacts. Press the softkey under OPTIONS.
2. Select DELETE <name> or DELETE ALL, confirm with YES.
Note• When deleting all contacts, only the contacts in the current phonebook
will be deleted.
Copying contacts/all the contacts to/from the "My/Our contacts" phonebooks
You can copy contacts or the entire "Our contacts" list from the base toevery handset registered to base. With Internet Box: You can also copy individual contacts or the entire "Mycontacts" list from every handset registered to your base to the "Our con-tacts" list in the base. With Centro Business 2.0 it is not possible to copy thecontacts from "My contacts" to "Our contacts".
1. Open the contacts.
2. To copy contacts between the "My/Our contacts" phonebooks:Scroll to the desired contact, press the softkey under OPTIONS. SelectCOPY CONTACT, confirm with OK.To copy all the contacts:Press the softkey under OPTIONS. Select COPY ALL CONTACTS, confirm with OK.
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Filling empty contacts list by copying from "My/Our contacts"
If the "My contacts" list on your handset is empty, or the "Our contacts"list of your base is empty, a message to this effect is displayed. You can inthis case copy the contacts of the base into the "My contacts" list of thehandset, or the contacts of the handset to the "Our contacts" list in thebase. With Centro Business 2.0 it is not possible to copy the contacts from"My contacts" to "Our contacts".
1. Open the contacts, NO CONTACTS appears.
2. Select COPY FROM OUR CONTACTS or COPY FROM MY CONTACTS, confirm with OK.
Note• The copy procedure is aborted if an incoming call is received.• If you are copying all the contacts, all contacts transferred before the
call are saved.
Search the "Our contacts" phonebook
You can search the "Our contacts" phonebook by first name or by lastname.
1. Open the "Our contacts" phonebook. Press the softkey underOPTIONS.
2. Select SEARCH, confirm with OK.
3. Choose if you like to search by FIRST NAME or LAST NAME and enterfirst letters of the name to be searched, confirm with OK.
Merge duplicates in the "Our contacts" phonebook
If you have contacts with identical first and last name in the "Our con-tacts" phonebook (for example when copying contacts from the privatecontacts), you can use this option to delete or merge repeated/duplicatecontacts. With Centro Business 2.0 it is not possible to merge duplicatesin "Our contacts".
1. Open the "Our contacts" phonebook. Press the softkey underOPTIONS.
2. Select MERGE DUPLICATES, confirm with OK.
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Calls list
Missed, answered and dialled callsMissed, answered and dialled calls are saved in the calls list in the basestation. The number of entries depends on your base station (refer to thecorresponding user guide). If you have received new missed calls, the LED indicator flashes and thesymbol to this effect appears in the display.If the list is full, the oldest entry is overwritten by the most recent entry.
Pictograms in the calls list
Missed calls
Answered calls
Dialled calls
Dialling a number from the calls list
1. Press . Select MISSED CALLS, ANSWERED CALLS, DIALLED CALLS or ALLCALLS, press OK to confirm. Scroll through the relevant calls list usinguntil you reach the entry you are seeking.
2. Press to dial the selected number.
Note• The list of dialled calls can also be opened directly by pressing key .• If a caller has withheld his number, ANONYMOUS appears instead of
the caller's number.
Deleting individual entries
1. Press . Select MISSED CALLS, ANSWERED CALLS, DIALLED CALLS or ALLCALLS, press OK to confirm. Scroll through the relevant calls list usinguntil you reach the entry you are seeking.
2. Press the softkey under OPTIONS, DELETE CALL to delete the entry.
Note• With Centro Business 2.0 "Calls lists" are read only (not editable).
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Deleting an entire list
1. Press . Select MISSED CALLS, ANSWERED CALLS, DIALLED CALLS orALL CALLS, press OK to confirm.
2. Press the softkey under OPTIONS, DELETE ALL to delete the entire list.
Note• With Centro Business 2.0 "Calls lists" are read only (not editable).
Deleting all lists
1. Press .
2. Select DELETE ALL, press OK to confirm. When confirming the securityquestion with YES, all lists (list of missed, answered and dialled calls)are deleted.
Note• With Centro Business 2.0 "Calls lists" are read only (not editable).
Saving numbers from the calls list to the "My/Our contacts" phonebooks
1. Press . Select MISSED CALLS, ANSWERED CALLS, DIALLED CALLS or ALL CALLS, press OK to confirm. Scroll through the relevant calls list using
until you reach the entry you are seeking.
2. Press the softkey under OPTIONS, SAVE NUMBER to create an new con-tact.
3. Enter the associated name and save the entry.
Note• With Centro Business 2.0 "Our Contacts" are read only (not editable).
You can edit them only on customer portal www.swisscom.ch/login.
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Network
1. Press the softkey under MENU. Scroll to NETWORK using and con-firm with OK.
2. You have then the following options:
COMBOX® (Network answer machine)
With COMBOX® you can always be reached on the telephone: The invisi-ble answering machine answers any call you can’t take personally andregisters the callers’ voice messages. Before using your COMBOX® for thefirst time, you need to activate the call forwarding to be set in CustomerCenter (IP telephony/Business Telephony, Call forwarding, select Forwardonly missed calls to COMBOX® or Forward all calls directly to COMBOX®).
Using the COMBOX®:You must first enter and save your COMBOX® access number (086 plusyour telephone number) in the submenu COMBOX NUMBER.
To call your COMBOX® and listen to your messages select CALL COMBOX.
NoteTo access your COMBOX® quickly and simply, press and hold down key
for a few seconds. For more details about your COMBOX® pleasevisit www.swisscom.ch > Fixed network > COMBOX
Anonymous call (Identification restriction)
When you call someone, your number is shown on the other person’sphone if it supports this function.You can withhold your number for the next call i.e. you can call anony-mously.
Note• “Anonymous call” for the next call can also be activated directly by
pressing and holding down key .
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Direct call
If you activate direct call on your telephone, the handset dials a prepro-grammed number when any handset key is pressed. When entering adirect call number, the function is activated automatically. You can deacti-vate the direct call function immediately (choose Off, confirm with YES).
Note• Instead of entering the direct call number manually you can search
and copy it from the "My/Our contacts" phonebooks.• You must deactivate the direct call function to restore your telephone’s
normal functions.• Please note that direct call may not function in exceptional cases, e.g.
if the preprogrammed number is busy, if the preprogrammed mobilephone number has no reception, in case of a power outage or whenthe rechargeable batteries are empty.
Call forwarding
Call forwarding allows callers to reach you even if you are not near yourown telephone.• Unconditional: Incoming calls are forwarded immediately.• No reply: Incoming calls are forwarded after a delay. • Busy: Calls are forwarded if the line is busy.
To turn on or off call forwarding:1. Press the softkey under MENU. Scroll to NETWORK using and con-
firm with OK.
2. Select CALL FORWARDING and confirm with OK.
3. In case your handset is attached to multiple lines, select the desired lineand confirm with OK.
4. Select the desired type of call forwarding UNCONDITIONAL, NO REPLY orBUSY, and confirm with OK.
5. Select now SWITCH ON or SWITCH OFF to turn on or off call forwarding,and confirm with OK.
6. If you are switching call forwarding on, enter the forwarding number(i.e. the number to which calls are to be forwarded) and confirm withSAVE. Instead of entering the number manually you can search andcopy it from the contacts.
7. Call forwarding status is confirmed.
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Audio
1. Press the softkey under MENU. Scroll to AUDIO using and confirmwith OK.
2. You have then the following options:
Handset ringer
You can program different ringer melodies on each handset to signalexternal and internal calls.For incoming external calls, you can select a ringtone for each IP line yourhandset is attached to. Choose from 15 ringtones.Set the preferred ringer melodies and associated volume for external/inter-nal calls (when you select RINGER OFF, the ringer is switched off). You canalso set an ascending volume.
Tones
Your telephone supports various tones which you can activate or deacti-vate:• Keypad
Every time a key is pressed, a brief beep is heard.• Out of range
A warning beep is sounded if you exceed the maximum range. Movecloser to the base station.
• ChargingWhen you insert your handset in the charger, the batteries are auto-matically charged up. A short beep is heard.
• Battery lowSounds when the batteries are running low.
• ConfirmationSettings and entries are confirmed by a short beep.
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Clock
1. Press the softkey under MENU. Scroll to CLOCK using and confirmwith OK.
2. You have then the following options:
Appointments
Your telephone also acts as an appointments reminder: You can set 5 dif-ferent appointment reminders. Enter an appointment title, date and timeand the desired melody (choose from 15 ringtones). The selected melodyis heard on the handset at the defined time.
Note• As soon as the time of the appointment arrives, it is displayed and the
phone rings during a certain time. By pressing the softkey underSILENCE (or after the ringing), the appointment will further be dis-played. If you do not need the reminder in the display any longer,press CLEAR.
• Pressing the softkey under OPTIONS you can edit or delete appoint-ments.
Set alarm
You can use your telephone as an alarm clock.Select the desired alarm time, alarm interval (e.g. MON - FRI or ON DAILY)and alarm melody (choose from 15 ringtones).
Note• The alarm only sounds on the handset on which it has been set.
Set time/date
Set the desired time format (12/24 hours) and date format (DD.MM.YY orMM.DD.YY).
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Settings
1. Press the softkey under MENU. Scroll to SETTINGS using and con-firm with OK.
2. You have then the following options:
Handset
• Contrast - Select the desired contrast level.• Screen saver - Turn the function on or off.• Auto talk - If you activate this function, you can accept a call simply
by lifting the handset from the charger without pressing any key.• Dialled calls - Select between the base shared or the handset local
dialled calls list.• Big dial font - Set to YES to use bigger numbers for pre-dialling.
Handset names
All registered handsets are displayed (e.g. DECT 203, INT 1 or Handset 1).To better distinguish between handsets, you can change the handsetnames.
Language
Set the preferred display language. Display texts will appear in the selectedlanguage.
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Line settings
• Incoming line(s)* All available IP lines for your account are displayed. Attach your handsetto all line(s) you want to use to receive incoming external calls (Setting:ON).
• Outgoing line* All IP lines your handset is attached to are displayed. Select the defaultoutgoing line you want to use for outgoing external calls.
• Line parametersAll IP lines your handset is attached to are displayed. Select the desiredline. You have then the following options:• Line name
Give a name to your line. Enter the desired line name.• Attached handsets
All handsets registered with the base station are displayed. Assignthe desired handsets to the selected line (setting: ON).
Note• When a handset is not attached to any line, it will only work for inter-
nal calls. The handset does not ring on incoming external calls and youcannot call external numbers.
Important• When you request and receive more IP lines from Swisscom in the
future you must set the Incoming line(s)/Outgoing line and the LineParameters for the new lines.
• The lines can also be configured through the internet customer portalor through web UI of the internet router. Please take care to avoidconflicting configuration issues when setting lines with the HD-PhoneNyon.
* Appears only if more than one line available.
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Ecomode plus
When in standby, the electromagnetic radiation is automatically shut downbetween the base station and the handset, when Ecomode plus is set to"On". The handset does not emit any electromagnetic radiation when it isnot in use.During a call, the electromagnetic radiation beween handset and base isdynamically reduced according to the distance from the base station. Thehandset’s power transmission is regulated; the power transmitted from thehandset is automatically reduced to the lowest level, depending on the dis-tance to the base station. The closer you are to the base, the lower theelectromagnetic radiation.
Note• The coverage symbol is lit blue, when the electromagnetic radiation
between the base station and the handset is shut down.• To turn off Ecomode plus, select SETTINGS/ECOMODE PLUS/OFF.• Ecomode plus also works if multiple handsets are registered (if the
handsets support Ecomode plus).• Other cordless DECT products in range may interfere with Ecomode
plus.
Registration
You can register additional handsets with the base station. The base sta-tion must be within range.
NoteIf you purchase additional handsets • you must have a compatible base station available for this handset.• the batteries must first be fully charged!• the handsets must be registered with the base station before use!
If your handset is already registered, follow these steps to register it toanother base. If the handset is not registered, please refer to the "Installa-tion assistant" section of this manual.
1. Press the softkey under MENU. Scroll to SETTINGS using and pressOK to confirm.
2. Scroll to REGISTRATION using and press OK to confirm.
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3. Select REGISTER HS and press OK to confirm.
4. PRESS OK TO PUT THE HANDSET IN REGISTRATION MODE is displayed.When you are ready to proceed to the handset registration, confirm byOK to enter the registration mode.
5. CONNECTION - PLEASE PRESS THE CONNECTION BUTTON ON THE ROUTEROR THE BASE STATION AND WAIT appears. When using the Internet-Box, press the ’+’ KEY.When using Centro Business 2.0 press long the ’DECT’ KEY.
NoteIn case the base does not use 0000 as a system pin code, the handsetwill request the pin.
6. If the registration is successful the handset is assigned a handset name(e.g. DECT 203, INT 1 or HANDSET 1). If the registration is not successful, repeat the procedure.
7. If you have more than one IP line: After successful registration you candirectly select the incoming line(s) the handset is attached to and thedefault outgoing line for your handset.
• Deregister a handsetAll registered handsets are displayed. The actual handset is highlight-ed. You can deregister handsets from the base station. The base sta-tion must be within range.
System PIN
We recommend that you change the system PIN to protect your telephoneagainst unauthorised access.
Note• Attention: Please take good note of your new system PIN!
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Reset
• Reset handsetReset the handset to default status.
NoteA handset reset deletes all handset settings, all entries in the "My con-tacts" phonebook and the registration to the base station.
• Reset baseReset the base station to default status.
NoteThis possibility is not offered when the handset is registered to theInternet-Box or Centro Business 2.0.
Software version
You can view the actual software version of your handset or base.
Software update
Your handset will be automatically updated if a new software is available:a message may appear in the display of your HD-Phone Nyon with updateinformation: an update is ready, ongoing or was done.You can also update manually by selecting UPDATE NOW. If a new softwareis available the handset will update to this version.
ImportantDo NOT disconnect your phone from power supply during the update,your equipment may get damaged!
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Faults and trouble-shooting
Not every malfunction results from a defect in your telephone. Sometimesyou only need to briefly interrupt the flow of electricity (unplug the powersupply and plug it in again) or remove and re-insert the batteries in thehandset and check that all cables are connected properly (router, base,handset and charger). The following guidelines will help you solve someproblems.
SymptomNothing is displayed on thescreen.
Handset does not react toany key being pressed
Handset registration was notsuccessful
No ringer sound is emitted
Solution• The display went into power save
mode after a period of inactivity.Press any key to activate the display.
• Batteries are empty. Recharge orchange batteries.
• Keypad lock is activated, turn it off.
• Repeat registration and make surethat you have installed a base sta-tion first.
• Check the system PIN of your basestation ("Easy Register handset" isusing 0000 as system PIN).
• Put your base station in registrationmode. Check in your base stationuser manual, how to register a DECThandset, and open the registrationmode.
• Handset is out of range of the base.Move closer to the base.
• Make sure that the handset is regis-tered, that the base is activated andthat the ringer volume is highenough to be audible and notturned off.
• In case of multiple lines: Make surethat the handset is attached to thecalling incoming line.
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The other party cannot hearme
No calls coming in
No outgoing calls possible
Desired softkeys do notappear
Poor sound quality, back-ground noise when in a call
• Make sure that the microphone isnot muted.
• Make sure that the function “Callforwarding“unconditional” is notactivated.
• Setting for “Incoming line(s)” ismissing. Attach your handset to allline(s) you want to use to receiveincoming external calls.
• "Line settings" are missing. • Check if you handset is attached to
proper outgoing line.
• Scroll down to display further avail-able softkeys.
• The text behind the softkey dependson the actual state of the phone(e.g. active call, on hook, off hook).
• Avoid placing the base station nearother electronic equipment or largemetal objects.
• Plug the base station into another power outlet.
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Appendix
Care
Your telephone is a sophisticated product in terms of design and construc-tion, and should therefore be handled with care.To clean the telephone, wipe first with an antistatic cloth or a damp, softleather cloth and then dry using a dry cloth.
Environmental impact
At the end of its working life this device must not under any cir-cumstances be disposed of as normal waste. It must be taken toa point of sale or central collection point for electronic and elec-trical devices in accordance with the Swiss Ordinance on theReturn, Taking Back and Disposal of Electrical and ElectronicAppliances (ORDEA).The individual materials are recyclable as indicated. By reutilizing,recycling or reusing them in any other form, you are making amajor contribution towards environmental protection.
Disposing of the rechargeable batteries
By law, all used batteries and accumulators must be recycled and not dis-posed of in domestic waste. Please dispose of them according to the offi-cial regulations. Take them to a recycling depot. The batteries/accumula-tors will be recycled since they may, for example, contain lithium (Li), nick-el cadmium (Ni - Cd), lead (Pb), cadmium (Cd) or mercury (Hg). The bat-teries and accumulators are labelled with symbols and information ontheir contents,e.g.:
Approval and conformity
Handset and charger compliance to EU Directive2014/53/EU on radio systems and telecommunication equip-ment is certified by the CE symbol. The conformity declaration is available on the followingwebsite: www.swisscom.ch/hdphones-help
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Support
If you have any general questions about products and services, please donot hesitate to contact Swisscom Customer Service for "inOne homeofferings" on freephone number 0800 800 800 or visit www.swisscom.ch/hdphones-help and for "inOne SME office offerings" on 0800 055 055 or visit www.swisscom.ch/devices-help.
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