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DTNA Swan External Users Guideline - Login SWAN · Getting Started with Swan DTNA Swan External Users Guideline IT-OCS-CAD/EDM

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Getting Started with Swan

DTNA Swan External Users Guideline

IT-OCS-CAD/EDM

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What is Swan?

Swan is a web-based tool that Daimler and Daimler Trucks North America (DTNA) utilize for our data exchanges with suppliers and external partners. It is accessed via a web browser and internet connection and requires an account and password. Essentially the tool is a secure file transfer protocol system. The sender attaches files to an “Outgoing Job” and the job is securely transferred to the recipient in a “Incoming Job” which the recipient can then download to their local file system.

It is the policy of all Daimler business units, including Daimler Trucks North America (DTNA), that Engineering Product Data (such as CAD files, plot images, etc) shall be transmitted using the Swan data exchange system. Engineering data should not be transmitted using unsecured methods such as e-mail, Dropbox, ftp, etc.

Swan has been developed specifically for use by Daimler companies and suppliers worldwide and it is the only approved method for sending Engineering Product Data. Swan may also be used to send or receive other types of data (MS Office files, etc) when secure point-to-point communication is necessary.

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How big is Swan?

Swan is a global system. There are multiple sites that serve the regions in which they are located. The reason for multiple sites is to increase performance. If you do work with DTNA or it's North American affiliates under the Daimler umbrella you would most likely utilize DTNA’s version of Swan. DTNA Swan serves North America, Canada, and Central America. Other regions have their own Swan systems as well as internal employee and external supplier accounts. If a supplier has offices in Europeand America, a user could have multiple accounts to service these regions. This is mainly due to security but there are three important items to remember regarding these servers.

1. Security – Suppliers are not allowed to see/address jobs to other regional Swan servers.

2. Modeling Standards – DTNA and Daimler standards do differ.

3. Supplier to Supplier Connections– Suppliers are not allowed to exchange data to other supplier accounts. A Daimler/DTNA representative shall always be “the middle man".

FUSO

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System Requirements

Swan accounts are created at the request of a Daimler/Daimler Trucks North America representative.

Supported Browsers: Swan works with the following browsers:

• Microsoft Internet Explorer (IE) browser 11

• Mozilla Firefox, version 38.0 or higher

• Chrome, version 48 or higher

With older browsers, we have heard that setting the “compatibly” mode for Swan has helped for some users.

Components: The following components need to be activated or installed in the browser in order for the data transfer to work correctly:

• Session cookies

• Sufficient storage space in the download path (Default: c:\users\Username\Downloads)

• JavaScript activated

• Internet Explorer: Sending of UTF-8 URL’s activated (URL UTF-8 encoding activated).

• Screen resolution at minimum 1280 x 800 pixels.

Operation of Swan with Smartphones, netbooks is limited.

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How do I get a Swan account?

To receive an account within Swan, please contact your DTNA/Daimler Engineering or Procurement representative. They will validate your requirement and request the account on your behalf. When requesting an account please provide your representative with your companies preferred CAD format.

Please be aware of our limitations with translations (see Supported Formats Page).

DTNA Swan is not currently enrolled or available from the “Covisint" or Daimler portal site. That site is primarily for Daimler AG Suppliers using Daimler Swan located in Europe.

Format Preference

Supplier CAD system Department Name Notes

NX Only NX NX‐NATIVE Native NX provided: CATIA mixed will be substituted with JT Data.Native CATIA Provided:  STEP/DXF conversion will be sent.

STEP/DXF Translation

Universal formats STEP AP214 CC6 All data is translated to 3D STEP and 2D DXF if possible.

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Supported Formats

Your Swan account is setup with one of two “departments” which determine your preferred format for CAD data. You should have been asked or provided this information to a DTNA representative at some point.

1. “Native NX” – As of June 2014, we have transitioned from CATIA V5 to Siemens NX. If data is originally mastered in

CATIA, a JT will replace the CATIA format. If you would prefer your desired format to be NX, please email our support

line ([email protected]).

2. “Translation” STEP/DXF – 3D data is STEP, 2D data is DXF.

Other formats to expect -

JT – JT is a lightweight visualization file and is a replacement for CATIA data when sending the NX format. This format was

developed by Siemens with the intention to replace the STEP, IGES file format. Daimler is utilizing this format as their

"neutral format" to replace STEP. Advances in the JT format will allow direct manufacturing information (PMI).

Office Documents – Word, Excel, PowerPoint, Etc. These are typically available to send in their native formats.

Released Images – These are released images from the CAD Drawing and are used for procurement, quoting, etc.

CGM – Typical 2D drawing "images" of released drawings.

TIFF – Daimler/DTNA new standard for 2D drawing “images” of released drawings

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GETTING INTO SWANWEB

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Connecting to SwanWeb

Upon receiving your account credentials email, you may connect to the Swan webserver at:

https://swan-dtna.i.daimler-trucksnorthamerica.com/

Type your userid and password when prompted. These are case-sensitive.

Password Resets: If you cannot remember your Account or Password, please contact the Swan helpdesk by email at [email protected]. Your password will be reset and new credentials emailed to the account on file. For security reasons, we cannot share the account information with others.

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My profile

Once logged in, please change your password via the top-right pulldown menu > My profile. Then change password.

Additionally, under your profile you can validate your personal data, configure basic settings, delegate jobs to collogues, and read system messages.

Please verify the spelling of your name and e-mail address. Your “department” is really the format that CAD data will be sent to you in. If your name or e-mail address is misspelled, please contact [email protected]

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Configuring job lists

Within the Joblist, you can configure what columns are displayed. Click on the “gear” and select the columns you prefer.

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DOWNLOADING JOBS

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Download data

When a user sends you data, you will receive an email with details of the job. You have to login to Swan to download the data.

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Click on job number. Details are shown to the right Click on Download

Click Save, then wait for Open Folder.

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SENDING DATA

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Sending data to Daimler Trucks North America

As a external supplier, you can address your jobs to any DTNA-based user that has a Swan account. Please note that you do not have the permission to send to other supplier/partners, or the ability to see other Daimler sites (Germany, Brazil, Japan, etc.). This is due to security reasons.

Sending Data to DTNA is easy….

1. Address the recipient(s)

2. Select the data to Send

3. Send Job

4. Validate Job upload progress completes

Address book search

Additional Job Fields

Active name recognition while typing

Drag and Drop Files here

Add Files via browserSend Job

Cancel Job

Job Upload Progress

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MORE INFORMATION AND SUPPORT

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Filters & Search Templates

You may apply filters to your Joblist to control what information you see. There are many types of filters that can be applied to your view. Usually the default settings work for most people.

Additional filters here.

Applied Filters

Set, Save and Edit Filter Templates.Reset to Default Filter

Export Joblist to file

Refresh Joblist

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Delegation

With the delegation function, you can grant other users in your company access to your jobs. You can assign time-limited rights to read, collect and receive a CC email upon receipt of a job.

▪ Open the Delegation menu.

▪ Click Please select .

▪ Select a user using User search.

▪ Click the desired user in the search results. (Users must have a Swan account)

▪ Click Apply to delegate to this user.

▪ Edit the access settings and save the selection. If you do not enter anything in the field Valid until, access will be granted

without a time limit.

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Two mystery STEP files? What are they for?

A typical job send from our internal PDM system will include two STEP files. These are usually mistaken as corrupt files. Actually, these files contain Meta data about the data being sent (structure, Release status, description, etc).

The files themselves always start with a naming convention of SAxxxxx. They contain no geometry. They are utilized more in Germany with the “SamLight” program included with the NX Supplier Package. DTNA does not utilize this process at the time.

Ignore these two.

Regular STEP FileNote that the file ARR00000000.stp is usually a “top level” collector.

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Receiving Zip/Tar files

Some data will be received as a TAR, ZIP, or 7z file (Compressed file format). The recipient needs to extract this data from the compressed file.

There are many compression archive managers available for download such as

7-Zip (http://7zip.org)

WinZip (http://WinZip.com)

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Further assistance

• Info – Launch a separate window to the DTNA Supplier Page

• Help – Detailed Swan document (mainly German-based processes but detailed Swan usage).

• Questions? contact [email protected] for any additional assistance regarding Swan.

Daimler Trucks cannot provide CAD technical support for our suppliers. If you are having trouble reading CAD data Daimler Trucks will attempt to verify that the data is valid (which we define as being able to read it back into our systems). Beyond that, we can provide little or no help. We recommend you contact your helpdesk (or customer support for your CAD system) for further assistance.

DTNA Supplier Page

Swan Documentation