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9. Dialogue Generation
Management System
UI, Graphics menus, Forms,
OSS tools, DSS Generators,Specific DSS
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User Interface (UI)
A user interface is the system bywhich people (users) interact
with amachine. The user interface includeshardware (physical) and
software(logical) components. User interfacesexist for various
systems, and
provide a means of INPUTS andOUTPUTS
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Options in PARC UI
Depressing one or more keys on thekeyboard or mouse
Positioning a cursor or reverse video bar
by using a keyboard, mouse etc.
Using an electromechanical pointer, suchas a light pen
Touching the display screen with a finger
Speaking to a voice-recognition system
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Menus
A combination of text and symbols torepresent choices
Menus are now also seen in consumerelectronics, starting with TV
sets thathad then-new on-screen displays, DVDPlayers etc.
Menu and expanded sub-menu Menusare sometimes
hierarchicallyorganized
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Forms
Web-forms
Windows Forms
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Specific DSS: OSS
1. Operations support systems processdata generated by business
operations
Major categories are:
Transaction processing systems
Process control systems
Office automation systems
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Specific DSS: MSS
2. Management Support Systemsprovide information and support
neededfor effective decision making by
managers
Major categories are
Management Information SystemDecision Support Systems
Executive Information System
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OSS Supports and Tools
Voice overVoice overPacketPacket
AccessAccess
(DSL, HFC,(DSL, HFC,
FTTC)FTTC)
DSLDSL TandemTandem
SwitchSwitch
MigrationMigration
using Voiceusing Voice
TrunkingTrunking
over ATMover ATM
PrivatePrivate
LineLine
ReplacemeReplaceme
nt overnt over
ATMATM
IP/RASIP/RAS
Internet DialInternet Dial
OffloadOffload
IP ServicesIP Services
and IP-and IP-
VPNsVPNs
ATM andATM and
FrameFrame
RelayRelay
ServicesServices
OSSSupport
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ramewor orComputerized Decision
Analysis
