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DS200 DS200 IDEA IDEA SYSTEM PARAMETERS SYSTEM PARAMETERS

DS200 IDEA SYSTEM PARAMETERS PURPOSEPURPOSE To explain the details of all system parameters in Idea

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Page 1: DS200 IDEA SYSTEM PARAMETERS PURPOSEPURPOSE To explain the details of all system parameters in Idea

DS200 DS200 IDEA IDEA

SYSTEM PARAMETERSSYSTEM PARAMETERS

Page 2: DS200 IDEA SYSTEM PARAMETERS PURPOSEPURPOSE To explain the details of all system parameters in Idea

PURPOSEPURPOSEPURPOSEPURPOSE

TTo explain the details o explain the details of of all all systemsystem

parameters in Idea.parameters in Idea.

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SYSTEM PARAMETERS SYSTEM PARAMETERS SYSTEM PARAMETERS SYSTEM PARAMETERS

The system parameters are valid for The system parameters are valid for the the whole whole system.system.

These parameters cannot be set These parameters cannot be set specifically for individual ports.specifically for individual ports.

Page 4: DS200 IDEA SYSTEM PARAMETERS PURPOSEPURPOSE To explain the details of all system parameters in Idea

SYSTEM PARAMETERS SYSTEM PARAMETERS SYSTEM PARAMETERS SYSTEM PARAMETERS

Page 5: DS200 IDEA SYSTEM PARAMETERS PURPOSEPURPOSE To explain the details of all system parameters in Idea

SYSTEM PARAMETERS SYSTEM PARAMETERS SYSTEM PARAMETERS SYSTEM PARAMETERS

ACD ActiveACD Active::Shows whether EVM200 is Shows whether EVM200 is serving serving external callers or notexternal callers or not..

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SYSTEM PARAMETERS SYSTEM PARAMETERS SYSTEM PARAMETERS SYSTEM PARAMETERS

• ACD Answer Delay:Programs the duration of EVM200

response.e.g. 2 rings: The external call rings at the operator for 2 rings, thenEVM200 answers the call.

Page 7: DS200 IDEA SYSTEM PARAMETERS PURPOSEPURPOSE To explain the details of all system parameters in Idea

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• ACD Messages Gain Level:Increases / decreases the level of

ACD messages heard by external

callers.

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• Activate Equal Load At Subscriber Calls:Normally equal load in PBX group is active for external calls only. An incoming call rings on extension A, the 2nd call rings on extension B, the 3rd call rings on C...

This parameter activates / deactivates equal load for internal calls.

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• Activate Uniform Distribution and Parallel Ringing for Extension Calls Through EVM :- Activates / deactivates equal load and parallel ringing for calls coming through EVM200.

- Normally they are deactivated if the call is first answered by EVM200.

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Automatic Night Mode Parameters:•ANM Active: First step to activate Night Mode on time basis.

•ANM Day Mode Start Time – Night Mode Start Time: Active only if ANM is active. Define Night Mode range on a day.

•ANM Weekly distribution: Activates Night Mode for days of the week.

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Night Mode is active

during weekend.

Night Mode is activeeveryday between12:00 - 13:00 and

alsoduring weekends.

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• Auto-dial try count:Sets the number of recalls made bythe system if an extension of thesystem activates the Auto-Dialfacility. e.g. 10: The system calls the last called number 10 times. If the called number is found to be idle in any ofthese 10 calls, the call is connected to the relevantextension.

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• Automatic rural extension test active:The extension tests can be activated

automatically at a predefined time of

the day. (This time is defined under Tests and Reportsmenu.)

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• Automatic trunk tests :Activates dial tone check on analog &

E&M lines in each 10 minutes.

(No dial tone > Line out of service)

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• Auxiliary Clock:This is a read-only parameter. If the

system is using the clock signal of an

external device, this parameter isseen as Yes.

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• Busy State Response For Network Calls:This does not have a practical effect.

It is programmed if requested by the

service provider, and it affectsmessaging with service provider.

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• Call Record Filter:This parameter defines the types of

the calls to be recorded during run

time.(like international, long distance....)

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• Call Record Type:- If set as “ACD excluded”, missed

calls coming through Auto Attendant lines are not recorded as calls.

- If set as “ACD included”, those calls are listed as well.

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• Call Transfer Details in Call Records:- Divides transferred call records into parts.

- Divided records are marked as “T”.

- Applies only for serial printer records.

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• CRL Pulse Price Precision:- Can be programmed as “2 decimal digits”.

- Decimal prices can be defined only through IDEA.

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• CRL Time Filter:- The system starts to record outgoing external calls after this much time.

- Cost of the call will be calculated after this duration as well.

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• Dial Tone Check After 8:- The system can be set to wait for the dial tone after the 8, which is the first digit of external number.

- Dial tone after 8 is an application in old networks of CIS countries.

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• Display 3rd party number at line transfer to rural subscriber:- It is used to show one of the following: •Only the number of transferring extension,

•The number of transferring extension & transferred party(Used only on rural extensions, in transfer of external

calls.)

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• Do not disturb mode:When the extensions activate Do Not Disturb facility, you can choose to ring

them: - For once, or- No ring at all.

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• DTMF-CLID Header & Footer:If required, characters (*, #, A, B, C, D)

can be placed in front and at the end of

Caller ID produced by EX200 (0/16C)card.

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• Duration format for serial printer:The duration of call records can be printed as: - hh:mm (e.g. 13:45), or- hh:mm:ss (e.g. 13:45:34)

*Valid for serial printer outputs only.

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• Enter Night Mode at Unanswered Robop:- If the operators fail to answer the calls coming Auto Attendant line, Night Mode can be activated.

- When noone answers the call, the call is disconnected after playing the Night Mode message.

*To be used only on lines that are answered by EVM200.

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• Equal Load On Lines:- If not activated, the lines are used always starting from the first one.

- If activated, the lines are used in order starting from the first one.

e.g. The first call is made through line 1126, the second call

is made through 1127, the third one through 1128...

*Can take different values in Day / Night Modes.

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• Executive secretaries can reach each other:- Extensions with higher Intrusion Authority can directly call other extensions with call forwarding or cannot call them directly.

*Valid for:

- Extensions from different Executive Secretary Groups.

- Secretary Mode Follow Me is active (89-coded facility).

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• Extension calls parallel ringing:- Parallel ringing is active for external calls only.

- By this program, it can be valid for internal calls as well.

*Parallel ringing:

- Next 10 extensions in your PBX group ring with your phone simultaneously.

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• External ACD:- If you connect an external ACD system is connected to the system at extension ports, you write the first port access code here.

- Other ports are included in the PBX group with this extension.

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• For incoming trunk calls, KTS phone shows:This parameter can be used to see linenumber or external number of theincoming call.

- Seeing line no instead of external no may be preferred by the operators.

- This program effects only FT20 and LT200 users.

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• Forced greeting message for extensions: Can be used to play a message for all extension when they go off-hook.

e.g. You can program the system to play “Happy New Year” message on the last day of the year. In order to that:

- You first record that message to EVM200.

- Program that message number in this field.

- When an extension lifts his handset, he will hear that message.

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• Generate call record for network calls: - Normally, calls on network mode lines are not recorded.

- Using this program, the system can records those calls as well.

*(See Line Parameters.PPT for network mode).

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• Group PBX Mode (Indian compatibility): To be able to use monthly pulse limitsin GPBX table, it is necessary to activate

this parameter.

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• Hotel message operator: Used to define the extension that can use the code 740 to warn a hotel roomextension.

*740 coded facility can be activated only for the telephones that have Message Waiting Lamp.

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• Hotel Room / MINIBAR Service is:This parameter decides whether

Minibar service can be activated after check-

out or not.

Minibar service is used to indicate minibar costs in call

records.

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• Hotline delay time:Delayed hot line users have some time when they go off-hook, before hotline dialing takes place. This time can be programmed here.

*For hot line definition, see Extension Parameters.PPT.

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• Incoming call filter:This parameter is used to define a filter tobe applied for the Called Party Numberfor incoming calls through network modelines.

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• Incoming calls with undefined called party / Operator for unmatched MSN calls:When a call is received for a number

that does not exist in UAC table, you can: - Disconnect this call. - Ring it on the extension defined by

the second program.

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• Intrusion After Listening To Music:Extensions can immediately startIntrusion after pressing 0, or theycan wait for 10 seconds. Within 10seconds, intruding extension hearsmusic, and the talking parties hear warning tone.

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• Intrusion Type:Used to choose one of the followingfor the third party when Intrusion starts: - He can join the call (conference). - He is disconnected. - He waits on hold until the end of

Intrusion.

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• Intrusion With 9 Active in PLC Mode:Used to decide if 9 can be used to activate intrusion in PLC Mode or not.

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• KTS Active:This is a read-only parameter. If there

is no problem on the serial data line of

the system, this parameter is seen as

Yes.

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• LCR Active:It is necessary to program this parameter as “Yes” after filling LCR

menu. Otherwise, routing will nottake place.

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• Line auto-answer time:- When the operator is busy, the callers

keep on hearing ringing tone. They might think that nobody is available.

- This program makes the system play music after a period (e.g. 10 seconds). So, callers will understand that operator is busy.

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• Line-line conference:Programs one of the following when

extension hangs up in line-lineconference: - Conversation ends.- Two lines are connected to each other.

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• Listen line at pause with Dn filter:As the extension is waiting due to Dn filter of LCR, system can give him: - Silence, - Ring tone.

*Dn: Wait for n seconds.

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• Log messages :These parameters are used toactivate different logging levels. It is recommended to change thesesettings only when asked.

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• Music On Hold :An external music device can be connected to CPUKON and it can be

activated for playing music to the

parties on put hold.

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• NC-Server active:This is a read-only parameter. It shows if Net Console server program

is running or not.

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• Night Mode:Used to switch between Day and Night Modes.

• Number of line for serial printer output:Call records can be listed to serial printer as single line or two lines.

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• Operator Maintenance Mode:(Special program for Turkish army) Purpose is to guarentee that: - There is an answering extension in Night Mode.

- 800989 code (to listen to a port without warning) does not work.

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• Outgoing Call Filter:This parameter is used to define a

filter to be applied for the Calling Party Number for outgoing calls through network mode digital lines.

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• Pager base station connection:Not used.

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• Park return time:Parked calls return to the parking

extension after the duration programmed by this parameter.

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• PBX ring count:- When an extension does not answer a call, next extension in his PBX group starts to ring.

- This program is used to determine non-answering duration.

e.g. if set as 4, the call rings on an extension 4 times, then it starts ringing on the next extension in his PBX group.

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• PLC Mode:(Special mode to be used with PLC lines)

Purpose is to offer some featureslike Step-By-Step that are specific to PLC lines.

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• Programming Mode:This parameter is used to activate the programming mode of thesystem so that system supervisorcan program the system through his

telephone.

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• Relay Time Outs:These parameters show the activation times of two relays onCPUKON card.

CPUKON card of DS200S / DS200M

systems have only one relay.

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• Remote Modem Mode:This is a read-only parameter andshows the value of 800090-codedprogram.

- 800090 1: Connection to system by external modem is possible. Local connection cannot be used to receive logs. - 800090 0: Remote maintenance by modem is not possible.

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• Required Ring Count for Changing Ring Cadence at Robop Operator Calls:- Ring cadence of operators can be

changed after certain amount of ringing for the calls coming through Auto Attendant lines.

- The purpose is to warn to operators that there is an unanswered call, which have been waiting for some time.

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• Ringback Tone Selection:Programs the ringback tone frequency as 500 Hz (normal) or a combination of375, 400 and 425 Hz.

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• Robop Ring Count:- Programs the ringing time of an incoming call through Auto Attendant line.

- After the programmed duration, No Answer Message is played to the caller.

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• Rural extension test values:These parameters set some values

specific to rural extensions’ tests(e.g. time of tests, limits of measured

values).

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• S.Operator no:This is a read-only parameter to show

the access code of the first extension

of the system.

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• S.System Supervisor no:Defines the extension which can program the system by dialing codes

through his telephone.

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• Screened xfer to busy line returns to ACD:Activates EVM200 for transferred calls asfollows:

- A call comes from a normal line (not Auto Attendant). - It is transferred to an extension.- If the extension is busy / non-answering, EVM200 answers the call.

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• Subscriber Fast Alarm:– If an extension forgets his telephone as off-hook, the system gives alarm after 1 minute of error tone.

–This parameter programs this duration as 15 seconds.

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• System messages gain level:Increases / decreases the level of

messages heard by extensions.

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• Timeout for screened transfer:- When a transfer is made without talking, it returns back if the extension does not answer this call.

- This program determines the returning duration.

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• Tone after end of call:The tone heard by an an extension whenhis call is terminated by the other party can be programmed as:

- Dial tone: extension can directly dial a new number, or- Error tone: extension must hang up and hang on to make a new call.

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• Tone detection parameters:- The system makes tone check on the

analog lines, in order to understand the time when the other party hangs up.

- This check is based on controls of ON duration within a certain period of time.

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Example: Detector sensitivity: 15 sec. Required on duration: 6 sec.Window size: 14 sec. Within each 15 seconds, system checks the tone on line. If any tone remains ON for 6 seconds within 14 seconds, then line is disconnected.

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• Trunk-counter period:Used to define the duration between artificial charging units in very specificapplications including connection to other systems over PRI or VoIP lines.

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• Trunk- detect ABCD tones:If the service provider is sending A, B, C, D tones, you can program the system todetect these signal.

*The detection time of one of these signals is used as starting time of the call.

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• Unanswered line, after screened transfer:For transferred calls to non-answeringextensions, one of the following optionscan be selected with this program:

- Disconnect the call- Return back to the transferring extension within a programmable time.

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• Unanswered ringing duration:- Non answering or busy extensions can use EVM200, if they are authorized.

- This program defines the non-answering duration of those extensions.

- After the programmed duration, the caller will hear No Answer message of EVM200.

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• Unmatched Exchange Prefix Warning:- It is used in step-by-step facility of PLC lines.

- With this program, when the Native ID dialed in an incoming call does not match the system’s Native ID, warning tone can be produced.

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• Waiting Call Warning Tone:- When the users have a second call, they hear warning tone through handset.

- With this program, this tone can be chosen as one of the following:

- long beep

- short beep

- no warning tone

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• Waiting Before Transfer:- When an external call is transferred to an extension, the extension hears a short beep tone immediately after the transfer.

- With this program, this tone can be removed.

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• While an extension is ringing, external caller hears:When an external call is ringing on an

extension, the tone heard by the external

caller can be programmed as:- ringback tone, or

- music

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