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Dr.R.BASKARAN,DCSE 1
E-Commerce
Dr.R.BASKARANSenior Lecturer
Department of Computer Science and Engineering,Anna University,
Chennai – [email protected]
Dr.R.BASKARAN,DCSE 2
UNIT III
DIGITAL CURRENCY
Dr.R.BASKARAN,DCSE 3
Real-World Cash• Money
– Medium of exchange to simplify transactions– Standard of value– Store of value to facilitate the concept of saving
• Cash continues to be the most widely used form of payment– Convenience– Wide acceptance– Anonymity– No cost of use– No audit trail
Dr.R.BASKARAN,DCSE 4
DIGITAL CURRENCY
• Electronic money (also known as e-money, electronic cash, electronic currency, digital money, digital cash or digital currency) refers to money or scrip which is exchanged only electronically.
• use of computer networks, the internet and digital stored value systems.
• it is a collective term for financial cryptography and technologies enabling it.
Dr.R.BASKARAN,DCSE 5
Motivation
Conventional Cash is:
Counterfeitable
Slow
Costly
Vulnerable
Bad for Remote Transactions
Dr.R.BASKARAN,DCSE 6
Off-line Electronic Cash refers to two-party payment
Deposit
PaymentWithdrawal
• Low Communication Requirements
Dr.R.BASKARAN,DCSE 7
When commerce goes electronic, the means of paying for goods and services must also go electronic. Paper-based payment systems cannot support the speed, security, privacy, and internationalization necessary for electroniccommerce. In this section, we discuss four methods of electronic payment:• electronic funds transfer (EFT)• digital cash• ecash• credit card
Characteristics of Electronic Money
Electronic money
Dr.R.BASKARAN,DCSE 8
Electronic funds transfer (EFT), introduced in the late 1960s, uses the existing banking structure to support a wide variety of payments. For example, consumers can establish monthly checking account deductions for utility bills, and banks can transfer millions of dollars.
EFT is essentially electronic checking. Instead of writing a check and mailing it, the buyer initiates an electronic checking transaction (e.g., using a debit card at a point-of-sale terminal).The transaction is then electronically transmitted to an intermediary (usually the banking system), which transfers the funds from the buyer's account to the seller's account.
A banking system has one or more common clearinghouses that facilitate the flow of funds between accounts in different banks.
Electronic Funds Transfer
Dr.R.BASKARAN,DCSE 9
Digital Cash
• One of the first forms of alternative payment systems
• Not really “cash” – rather, are forms of value storage and value exchange that have limited convertibility into other forms of value, and require intermediaries to convert
• Many of early examples have disappear; concepts survive as part of P2P payment systems
• Digital cash is an electronic parallel of notes and coins.
• Two variants of digital cash are presently available: prepaid cards and smart cards.
Dr.R.BASKARAN,DCSE 10
Digital Cash
• The phonecard, the most common form of prepaid card, was first issued in 1976 by the forerunner of Telecom Italia.
• The problem with special-purpose cards, such as phone and photocopy cards, is that people end up with a purse or wallet full of cards.
• A smart card combines many functions into one card.
• A smart card can serve as personal identification, credit card, ATM card, telephone credit card, critical medical information record and as cash for small transactions.
• A smart card, containing memory and a microprocessor, can store as much as 100 times more data than a magnetic-stripe card. The microprocessor can be programmed.
Dr.R.BASKARAN,DCSE 11
Smart Cards
• Smart card – plastic card (the size of a credit card) that contains an embedded chip on which digital information can be stored and updated
– Debit cards are an implementation
Dr.R.BASKARAN,DCSE 12
Smart Cards
• Stored-value cards
• Can hold private user data, such as financial facts
• Can store about 100 times more information than a magnetic strip plastic card
• Safer than conventional credit cards
Dr.R.BASKARAN,DCSE 13
Credit Card
• Represents an account that extends credit to consumers, permitting consumers to purchase items while deferring payment, and allows consumers to make payments to multiple vendors at one time
• Credit card associations – Nonprofit associations (Visa, MasterCard) that set standards for issuing banks
• Issuing banks – Issue cards and process transactions
• Processing centers (clearinghouses) – Handle verification of accounts and balances
Dr.R.BASKARAN,DCSE 14
How an Online Credit Card Transaction Works
• Processed in much the same way that in-store purchases are
• Major difference is that online merchants do not see or take impression of card, and no signature is available (CNP transactions)
• Participants include consumer, merchant, clearinghouse, merchant bank (acquiring bank) and consumer’s card issuing bank
Dr.R.BASKARAN,DCSE 15
How an Online Credit Transaction Works
Dr.R.BASKARAN,DCSE 16
Limitations of Online Credit Card Payment Systems
• Security – neither merchant nor consumer can be fully authenticated
• Cost – for merchants, around 3.5% of purchase price plus transaction fee of 20-30 cents per transaction
• Social equity – many people do not have access to credit cards (young adults, plus almost 100 million other adult Americans who cannot afford cards or are considered poor risk)
Dr.R.BASKARAN,DCSE 17
Electronic payments: Issues
• Secure transfer across internet
• High reliability: no single failure point
• Atomic transactions
• Anonymity of buyer
• Economic and computational efficiency: allow micropayments
• Flexiblility: across different methods
• Scalability in number of servers and users
Dr.R.BASKARAN,DCSE 18
• Online payment systems for monthly bills
• Electronic Bill Presentment and Payment (EBPP) – system that sends bills over the Internet and provides an easy-to-use mechanism (perhaps a button) to pay for them if the amount looks correct
Electronic Bill Presentment and Payment
Dr.R.BASKARAN,DCSE 19
Growth of the EBPP Market
Dr.R.BASKARAN,DCSE 20
Business Office
On line Payments
Mail In Payments
Automatic Bank Draft
Walk In business offices
2001
Payment Methods
Electronic Bill Presentment and Payment
Dr.R.BASKARAN,DCSE 21
Pay Agent
On line Payments
Mail In Payments
Automatic Bank Draft
Pay agent Walk Ins
Kiosk
IVR
2007
Payment Methods
Electronic Bill Presentment and Payment
Dr.R.BASKARAN,DCSE 22
Old Bill New Bill
Dr.R.BASKARAN,DCSE 23
Security
• Security is very important when moving money
• Common security measures– Encryption– Secure Sockets Layers– Secure Electronic Transactions
Dr.R.BASKARAN,DCSE 24
Encryption
• Encryption – scrambles the contents of a file so that you can’t read it without having the right decryption key
• Often through public key encryption (PKE) – uses two keys: a public key for everyone and private key for only the recipient of the encrypted information
Dr.R.BASKARAN,DCSE 25
Secure Sockets Layers
• Secure Sockets Layer (SSL)…– Creates a secure connection between a
Web client and server– Encrypts the information– Sends the information over the Internet
• Denoted by lock icon on browser or https:// (notice the “s)
Dr.R.BASKARAN,DCSE 26
Secure Electronic Transactions
• Secure Electronic Transaction (SET) – transmission method that ensures transactions are legitimate as well as secure– Helps verify use of a credit card, for
example, by sending the transaction to the credit issuer as well as the seller/supplier
Dr.R.BASKARAN,DCSE 27
E-Payments: Secure transfer
• SSL: Secure socket layer
– below application layer
• S-HTTP: Secure HTTP:
– On top of http
Dr.R.BASKARAN,DCSE 28
SSL: Secure Socket Layer
• Application protocol independent• Provides connection security as:
– Connection is private: Encryption is used after an initial handshake to define secret (symmetric) key
– Peer's identity can be authenticated using public (asymmetric) key
– Connection is reliable: Message transport includes a message integrity check (hash)
• SSL Handshake protocol:– Allows server and client to authenticate each other
and negotiate a encryption key
Dr.R.BASKARAN,DCSE 29
SSL Handshake Protocol
• 1. Client "Hello": challenge data, cipher specs
• 2. Server "Hello": connection ID, public key certificate, cipher specs
• 3. Client "session-key": encrypted with server's public key
• 4. Client "finish": connection ID signed with client's private key
• 5. Server "verify": client's challenge data signed with server's private key
• 6. Server "finish": session ID signed with server's private key
• Session IDs and encryption options cached to avoid renegotiation for reconnection
Dr.R.BASKARAN,DCSE 30
S-HTTP: Secure HTTP
• Application level security (HTTP specific)• "Content-Privacy-Domain" header:
– Allows use of digital signatures &/ encryption
– Various encryption options
• Server-Browser negotiate– Property: cryptographic scheme to be used
– Value: specific algorithm to be used
– Direction: One way/Two way security
Dr.R.BASKARAN,DCSE 31
Secure end to end protocols
Dr.R.BASKARAN,DCSE 32
Credit Card Basics
• A credit card is part of a system of payments named after the small plastic card issued to users of the system.
• The issuer of the card grants a line of credit to the consumer (or the user) from which the user can borrow money for payment to a merchant or as a cash advance to the user.
• A credit card is different from a charge card, which requires the balance to be paid in full each month.
• In contrast, credit cards allow the consumers to 'revolve' their balance, at the cost of having interest charged.
Dr.R.BASKARAN,DCSE 33
Credit Card Basics
• Most credit cards are issued by local banks or credit unions, and are the same shape and size, as specified by the ISO 7810 standard.
• A credit card statement arrives every month, listing all charges and payments.
• Understand that cash advances may cost you a fee and a higher interest rate.
• Compare offers to determine which card offers you the best interest rate (also referred to as APR or finance charges).
Dr.R.BASKARAN,DCSE 34
Did You Know
• The percentage of undergraduate students carrying at least 1 credit card has risen 24% since 1998
• 92% of college students have a credit card by their sophomore year
• Almost half (47%) of all college students carry four or more credit cards
• 21% of undergrads owed between $3000 & $7000 on their credit card – a 61% increase from 2000
Dr.R.BASKARAN,DCSE 35
What are Credit Cards?
Pre-approved credit which can be used for the purchase of items now and
payment of them later.
Dr.R.BASKARAN,DCSE 36
Are Debit Cards a type ofCredit Card?
NO!
Debit=Credit
Debit cards allow payment and purchase
to happen simultaneously
Debit Cards are:• Not the same as credit
cards• Not a form of credit at
all• Directly linked to your
bank account.
Dr.R.BASKARAN,DCSE 37
Why Use a Credit Card?
• Proper use can help establish good credit rating• Conveniently accepted across United States
and abroad• Emergency buying power• Additional form of identification• Record of purchases on bill statement• Often required to hold a reservation
Dr.R.BASKARAN,DCSE 38
Why Not Use a Credit Card?
• Improper use can damage credit rating• Higher risk for impulsive buying and overspending• Debt trap when used unwisely• Expensive way to borrow due to high interest rates• Less to spend in the future due to paying off
purchases from past• Possible hidden fees & surcharges• Privacy is an increasing concern• Identity theft easier
Dr.R.BASKARAN,DCSE 39
Types of Credit Cards
Cards where purchases can be made in many locationsCards where purchases can be made in many locations• Bank Credit Cards
– Card issued by financial institution– Credit is issued by service provider (Wells Fargo Visa
card) – Balance paid-off at end of month or extended over period
of time• Travel and Entertainment Credit Cards
– Credit and card issued by service provider (Diner’s Club)– Not accepted at as many locations as bank cards– Entire balance must be repaid in 30 days
Dr.R.BASKARAN,DCSE 40
Types of Credit Cards
Cards where purchases are made in particular locationCards where purchases are made in particular location• Retail Credit Cards
– Credit and card issued by particular retailer (Old Navy, The Bon, Home Depot, Shell Oil)
– Balance paid-off at end of month or extended over period of time
Dr.R.BASKARAN,DCSE 41
Obtaining a Credit Card
• Comparison shop when choosing the right card• Know the facts
– Terms and conditions of credit card accounts differ– Be aware of “hidden” costs of card(s)
• Federal Truth in Lending Act– Requires card issuer to display the cost of credit card– Schumer Box: easy to read box format
Dr.R.BASKARAN,DCSE 42
A Schumer Box you May Expect To See
Annual Percentage Rate for purchases and balance transfers*
2.99% APR (.00819% daily periodic rate) on purchases and balance transfers until the first day of the billing cycle that includes the six (6) month anniversary date of the opening of your account. In the absence of the introductory rate, 12.99% APR(.03559% daily periodic rate) on purchases and balance transfers.**
Grace period for repayment of the balance for purchases
You will have a minimum of 25 days without a finance charge on new purchases if the total New Balance is paid in full each month by the statement closing date.
Method of computing the balance used in calculating finance charges for purchases
Average daily balance (including new purchases)
Annual fee $25
Minimum finance charge For each Billing Period that your Account is subject to a finance charge, a minimum total Finance Charge of $0.50 will be imposed.
Miscellaneous fees Cash advance fee: 2.5% of amount of the cash advance, but not less than $2.50.Late payment fee: $25 Over-the-credit-limit fee: $25 Returned check fee: $25
Dr.R.BASKARAN,DCSE 43
• Annual Percentage Rate (APR): interest rate charged for amount borrowed in terms of percentage per year
• Grace Period: amount of time allowed before finance charges (interest or cost of credit) are applied
Annual Percentage Rate for Purchases
Grace
Period for Purchases
Minimum Finance Charges
Balance
Calculation Method
for Purchases
Annual Fees
Transaction Fees for
Cash Advances
Late
Payment Fees
19.9%
Not less than
25 days
$.50 when a finance
charge at a periodic rate is charged
Average daily
balance method
(including new
purchases)
$20 per year
2% with a minimum fee of $3
$29
A Schumer Box and Credit Card Terms Explained
Dr.R.BASKARAN,DCSE 44
• Minimum Finance Charge: minimum amount charged for card use
• Balance Calculation Method: method used to determine balance including finance charges
Annual Percentage Rate for Purchases
Grace
Period for Purchases
Minimum Finance Charges
Balance
Calculation Method
for Purchases
Annual Fees
Transaction Fees for
Cash Advances
Late
Payment Fees
19.9%
Not less than
25 days
$.50 when a finance
charge at a periodic rate is
charged
Average daily
balance method
(including new
purchases)
$20 per year
2% with a minimum fee of $3
$29
A Schumer Box and Credit Card Terms Explained
Dr.R.BASKARAN,DCSE 45
Balance Calculation Methods
Creditors use a number of ways to determine howCreditors use a number of ways to determine howinterest, often called finance charges, accumulateinterest, often called finance charges, accumulate• Average Daily Balance Method (including new purchases with
a grace period)– If the balance is not zero, interest is applied to new purchases
when they are made, if balance is zero, a grace period is allowed before interest is charged
• Average Daily Balance Method (including new purchases withno grace period)– Regardless of the previous month’s balance, interest is
appliedto new purchases as they are made
Dr.R.BASKARAN,DCSE 46
Balance Calculation Methods (continued)
• Previous Balance Method– Interest is only paid on the previous balance, not on
purchasesmade since the last payment
• Two-cycle Average Daily Balance (including new purchases)– This method should be avoided by consumers! – The interest is paid on the current balance as well as the
previous month’s balance, this leads to double finance charges
– A zero-balance must be held for two months in order to avoidcharges
Dr.R.BASKARAN,DCSE 47
• Annual Fees: yearly charge for credit card ownership• Cash Advance Transaction Fees: cash withdrawal
fees• Late Payment Fees: penalty fee for payments not
made by the due date
Annual Percentage Rate for Purchases
Grace
Period for Purchases
Minimum Finance Charges
Balance
Calculation Method
for Purchases
Annual Fees
Transaction Fees for
Cash Advances
Late
Payment Fees
19.9%
Not less than
25 days
$.50 when a finance
charge at a periodic rate is charged
Average daily
balance method
(including new
purchases)
$20 per year
2% with a minimum fee of $3
$29
A Schumer Box and Credit Card Terms Explained
Dr.R.BASKARAN,DCSE 48
Opening a Credit Account
1. Applicant completes a credit application
2. Lender conducts a credit investigation
3. Applicant is given a credit rating
4. Lender accepts or denies the credit request
5. If accepted, applicant evaluates the credit card details (USE THE SCHUMER BOX!)
6. Applicant accepts or refuses credit terms
Dr.R.BASKARAN,DCSE 49
Understanding the Bill
• Minimum Payment Due: minimum amount to be paid – If this amount is paid and a balance is left on the
account, additional finance charges will be included in the following month’s balance
• Past Due Amount: the previous amount due which was not paid before the due date
• Due Date: the day by which the company requires a payment to be made
• New Balance: the total amount owed on a credit card
Dr.R.BASKARAN,DCSE 50
Understanding the Bill (continued)
• Credit Line: the maximum amount of charges allowed to an account
• Closing Date: last day for transactions to be reported on the statement
• Charges, Payments, and Credits: the transactions which occur with the use of a credit card
• Finance Charge: charges assessed for credit card use