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Gyandoot We have turned the information highwayDrought prone

district(430/830 mm

rainfall

Population – 1.7 million

Tribal – 54%

Literacy – 52%

Area – 8195 sq km

Main crops: Soyabean, Wheat, Maize & Cotton

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Gyandoot We have turned the information highway

Population : 1.7 million (54% tribal) No. of blocks : 13 Total area : 8195 sq.kms. Rainfall : 923.34 mm (last years

average 930mm) Average Landholding : 1.85 ha. Agriculture Production

Rabi : 2.91 lakh ha.Kharif : 4.41 lakh ha.

Main Crops : Soyabean, Cotton, Wheat

Literacy(Dhar) : 52.70%.

District at a glance

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Gyandoot We have turned the information highway

• Dhar district is located in the south-west corner of Madhya Pradesh.

• Population 17 lakhs (54% population tribal-Bhils, Bhilalas, Patelyias, 60% population living below poverty line)

• Administratively divided in 13 development blocks, 762 Gram Panchayats, 10 urban areas.

10 blocks interconnected through Intranet.

District Dhar

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Gyandoot We have turned the information highway

Gyandoot project

Focus on :Project involved setting up of low cost potentially self sustainable community owned rural intranet terminals known as “Soochanalaya”

G 2 C Model

• E-governance • E-Agriculture

• E-Commerce • E-Education

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Gyandoot We have turned the information highway

ISSUES IN CONCEPTUALISATION OF GYANDOOT PROJECT :

Content in Local Language / English ?

Internet / Intranet network ?

V-sat / existing OFC telecom infrastructure

Government sponsored/community owned kiosks ?

Free services / user – charges ?

Initial inertia of employees

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Gyandoot We have turned the information highwaySELECTION CRITERIA

SELECTION OF KIOSK LOCATIONS :

• People’s response / initiative shown by gram Panchayat• Haat Bazaar / Bus Stand Point.• Local exchange on OFC/ within WiLL access limit

SELECTION OF SERVICES :

• Meeting with panchayat representatives• Felt-needs identified through PRA exercises• Meeting with district officials & kiosk managers

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Gyandoot We have turned the information highway

SELECTION OF SOOCHAK :

• Proposal from Village Panchayat• At least Matriculate• Resident of that village• Technical selection by members of samiti.

SELECTION CRITERIA

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Gyandoot We have turned the information highway

Gyandoot - The purveyor of knowledge

An Intranet in Dhar35 village kiosks19 Govt. Sponsored16 private kiosks

12 kiosks on two National Highway that passes through district with six kiosks within a radius of 10 km around DHAR head quarter.

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Gyandoot We have turned the information highwayStakeholders of Gyandoot

•A registered society under M.P. Societies registration Act 1873.•All the members are government officials with the Collector as President and CEO ZP as Secretary•The operational team is of Program Manager, DIO NIC (Technical head) & four computer operators.

•Is a private entrepreneur•At least matriculate•Is paid no salary / honorarium (Earns for himself)

Gyandoot Samiti

Soochak

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Gyandoot We have turned the information highwayStakeholders of Gyandoot

Provides infrastructure facilities for Gyandoot

Most of the staff have been drawn from the Zila Panchayat who work part time.

Provides full technical support and guidance in system maintenance and software development, implementation, & maintenance.

Zilla Panchayat

National Informatics

Center

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Gyandoot We have turned the information highwayServices of Gyandoot

On - Line

Mandi RatesSocial atrocities/epidemicsInformation on government schemes/allocationsGuidelines for property registrationExpert adviceGram HaatVaivahikiOnline directory of people

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Gyandoot We have turned the information highway

Combination of On - Line & Off - line

Services of Gyandoot

Caste/Income/domicile certificates Grievance RedressalOld age/Social Security pensiononline booking of vermi-compostGyandoot Certificate Exams

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Gyandoot We have turned the information highwayServices of Gyandoot

Off - line

Land record distribution :

It is the most popular service amongst farmers. On the spot delivery of soochanalaya certified copies of land ownership was given from Gyandoot soochanalaya. These copies can be used for loan, guarantor, etc.

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DHAR

32 E - Clubs

Govt. School (32)

Head Quarter

Digthan

Bagadi

Nalchha

Dehari Saray

Amzera

KukshiManawar

Rajgarh

Sardarpur

Tirla

DharampuriBakaner

Khalghat

DedlaSagour

Ringnod

Singhana

DhamnodSundrel

Semalda

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Gyandoot We have turned the information highway

E - Education

Services provided by E - Club

Online resultsQuestion banksPersonality testsSyllabusesSawaliram se puchiyeQuizzesEducation courses (only through village kiosks)E-library

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Gyandoot We have turned the information highway

ECONOMICS OF SOOCHANALAYAS

INITIAL INVESTMENT IN 2000 :

• Capital cost of establishing a kiosk :- Rs. 57,000 Computer 32000 Modem 3500 Installation charges 2000 Printer 10000 UPS 9500Recurring cost per annum :- Rs. 12,000Includes telephone, electricity and other maintenance expenses

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Gyandoot We have turned the information highwayCURRENT ECONOMY OF

SOOCHANALAYAS

INVESTMENT IN 2005 :

• Capital cost of establishing a kiosk :- Rs. 36,000 Computer 16000 Installation charges 2000 Printer 8000 UPS 10000Recurring cost per annum :- Rs. 12,000Includes telephone, electricity and other maintenance expenses

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Gyandoot We have turned the information highwayEconomics Of Soochanalayas

The Soochnalayas can be Graded under 3 categories according to the income gained:

Category A (8,000 - 10,000) p.m. : 3 + 4 = 7

Category B (3,000 - 6,000) p.m. : 9 + 1 = 10

Category C (1,000 - 4,000) p.m. : 6 + 5 = 11

* Kiosks are also earning from photocopy, Computer training, Data Entry work, STD/PCO like offline services.

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Gyandoot We have turned the information highwayReplicability:

The mutations of Gyandoot had been successfully implemented in Himachal Pradesh with the name of “LOKMITRA”

In Madhya Pradesh no true replica of Gyandoot had been implemented.

Lack of direction from State Government Implementations by State Govt. / NGO / Private agencies Proliferation of Private Agency – Bad experience by some districts in implementation of project.

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Gyandoot We have turned the information highwayResults

• Faster response from government machinery • Transparency in access mechanism - Anytime-Anywhere-Anybody.

• Elimination of middlemen

• Better return to villagers for their produce

• Alternative employment opportunities ( as soochak / through on-line employment exchange / as trained computer literate youth)

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Gyandoot We have turned the information highwayResults

• 200 rural youth getting computer training at the kiosks

• Government employees voluntarily getting trained in computers.

• “Advanced course on IT” started in polytechnic college and other colleges in district.

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Gyandoot We have turned the information highwayResults

• Local political decision making in resource allocation is affected in favor of IT (Rs. 25 Lakh sanctioned in MPLAD for e-education project)

• Project has generated international level discussions on e-governance model

• Government of MP instituted Gyandoot Award amounting to Rs. 2.00 Lakhs for popular IT projects

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Gyandoot We have turned the information highwayUsages of services in

Year 2004-2005

LAND Records : 60,000Mandi Rates : 20,000Caste/Income/domicile certificates: 32,000 Grievance Redressal : 40,000Old age/Social Security pension : 10,000Information on government : 15,000 schemes/allocationsGuidelines for property registration: 10,000BPL List : 15,000Exam results : 40,000Expert advice : 10,000

LAND Records : 60,000Mandi Rates : 20,000Caste/Income/domicile certificates: 32,000 Grievance Redressal : 40,000Old age/Social Security pension : 10,000Information on government : 15,000 schemes/allocationsGuidelines for property registration: 10,000BPL List : 15,000Exam results : 40,000Expert advice : 10,000

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Gyandoot We have turned the information highwaySPEED BREAKERSSPEED BREAKERS

Telecom infrastructure (Last mile problem)

Power situation

Policy and legal framework ( Authentication of validity of certificates issued from Soochanalaya

Initial resistance from employees

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Gyandoot We have turned the information highway

SSTTOOCCKKHHOOLLMM CCHHAALLLLEENNGGEEAAWWAARRDD,, 22000000

Pride and Strength

• Gyandoot was declared winner of Stockholm Challenge Award, 2000 " Public Service and Democracy" category out of 109 IT projects from all over the world.

• 29 member international jury commented -- "Project "Gyandoot" is a unique government to citizen intranet project implemented in a tribal district (Dhar) in Central India, with numerous benefits to the region including a people-based self-reliant sustainable strategy. "Gyandoot" is recognized as a breakthrough in e-government, demonstrating a paradigm shift which gives marginalised tribal citizens their first ever chance to access knowledge, with minimum investment."

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Gyandoot We have turned the information highway

CSI-TCS NATIONAL IT AWARD 2000

Computer Society of India awarded CSI-TCS National IT Award 2000 for best IT usage to the Gyandoot Project from among the contestants like ICICI Bank, Global Trust Bank, SAIL and NCRB.

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Gyandoot We have turned the information highwayObservations:

Reaffirms that for E-Governance to succeed it is essential to have champion at very senior position

The success of Gyandoot shows that a minimum level of Government readiness is a pre requisite for E-Governance i.e. Willingness within Govt. to embrace E-Governance along with strong desire to improve Governance