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P: 02 8248 0200 E: [email protected] A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u Novotel, Canberra :: 07 – 09 February 2017 HEAR FROM THE FOLLOWING: Driving Regulatory Reform FORUM 2017 KEY BENEFITS OF ATTENDING: Drive regulatory innovations with big data Cut internal red tap through stakeholder engagement Use technology to drive customer-centric reforms Innovate your regulatory reform processes Create outcome-driven reforms Take the next step in producing better regulation

Driving Regulatory Reform 2017

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Page 1: Driving Regulatory Reform 2017

P: 02 8248 0200 E: [email protected] A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u

Novotel, Canberra :: 07 – 09 February 2017

HEAR FROM THE FOLLOWING:

Driving Regulatory ReformFORUM 2017

KEY BENEFITS OF ATTENDING:

Drive regulatory innovations with big data Cut internal red tap through stakeholder

engagement Use technology to drive customer-centric reforms

Innovate your regulatory reform processes Create outcome-driven reforms Take the next step in producing better regulation

Page 2: Driving Regulatory Reform 2017

Driving Regulatory Reform FORUM 2017

P: 02 8248 0200 E: [email protected] A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u

Dear regulatory professionals,

Clamping down on unnecessary regulatory burdens has been a key government focus over the past five years.

Regulatory burdens cost the economy upwards of $8billion annually. It will take innovative approaches and new

techniques to transform Australia’s regulatory frameworks to cut red tape and drive new reform.

Driving Regulatory Reform 2017 brings together the thought leaders and innovators that are driving regulatory reform

into the 21st century. You will learn from departments that are moving beyond simple red-tape reduction towards a

regulatory environment that drives continuous improvements.

Hear from the following expert regulators

Featured Ministerial keynotes:

The Honorable Michael McCormack, Minister for Small Business, Federal Liberal Party

The Honorable Victor Dominello, Minister for Innovation and Better Regulation, NSW State Parliament

Expert Speakers:

Louise Hand¸ First Assistant Secretary, Department of Foreign Affairs and Trade

Misha Kaur, Director - Business Improvement & Organisational Capability, Department of Employment

Kate Costello, Managing Director Governance Matters, Department of Social Services

TBC, Australian Trusted Trader (ATT ), Department of Immigration and Border Protection

Mark McDonald, Assistant Secretary Regulatory Reforms, Department of Health

Rhys Bollen, Deputy Director Better Regulation Division, Department of Financial Services NSW

Matthew Butlin, Red Tape Commissioner, Department of Treasury and Finance VIC

James McTavish, Cross-Border Commissioner, Department for Industry NSW

Anna Cronin, Commissioner, Commission for Better Regulation VIC

Brook Dixon, Director, Regulatory Reform, ACT Government

Joe Dimasi, Senior Commissioner, Independent Competition and Regulatory Commission (ICRC)

Judy O’Connell, Assistant Secretary, Australian Taxation Office

John Moore, Director: Customised and Microdata Delivery, Australian Bureau of Statistics

Peter J. Boxall, Chairman, Independent Pricing and Regulatory Tribunal

Deborah Hein, Chief Executive Officer, International Centre for Complex Project Management

Dr Richard Barber, Managing Director, Risk IQ & Australian Risk Policy Institute (ARPI)

TAKE THE CHALLENGE, DARE TO KNOW.

Dana Lightbody,DirectorKONNECT LEARNING

Page 3: Driving Regulatory Reform 2017

Driving Regulatory Reform FORUM 2017

P: 02 8248 0200 E: [email protected] A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u

8:30 Registration, morning coffee and tea

8:50 Opening remarks from chair: Richard Barber, RiskIQ

DAY ONE: 07 FEBRUARY, 2017

DRIVING DIGITAL REFORMS

RISK MANAGEMENT IN REGULATORY REFORM

9:05 “Digital Transformation – The pathway to smarter government” Minister Dominello will discuss the NSW Government’s major data analytics and data sharing structure.

The Honorable Victor Dominello, Minister for Innovationand Better Regulation, NSW State Parliament

9:55 Driving innovations in regulatory reform by harnessing the power of‘big data’

How to use data effectively in the regulatory space Data driven approaches for evidence-informed

policymaking Addressing the needs of the public by translating data Continuous improvement of reforms with data tracking

John Moore, Director: Customised and Microdata Delivery,Australian Bureau of Statistics

10:45 Morning tea

11:00 Driving initiatives through a risk management approach to regulatoryreform

The importance of risk management in rolling out reforms How risk management can add value to the policy

development process Taking a ‘risk Vs reward’ approach to policy development

Optomising the reform process by aligning risk priorities Focused business goals to increase departmental efficiency

and deliveryMark Mcdonald, Assistant Secretary Regulatory Reforms,Department of Health

11:50 Australian Trusted Trader The Australian Border Force has implemented a newvoluntary trade facilitation initiative; Australian TrustedTrader (ATT). ATT recognises businesses with a securesupply chain and compliant trade practices, rewardingaccredited businesses with a range of trade facilitationbenefits. These benefits, such as duty deferral andstreamlined reporting, reduce the regulatory cost of tradefor Trusted Traders. This session will provide anoverview of how ATT changes the regulatory environmentfor participatingbusinesses.

TBC, The Australian Trusted Trader, Department of Immigrationand Border Protection

Lunch 12:40

CASE

STUD

YCA

SE ST

UDY

OPEN

ING K

EYNO

TE

1:40 Positive reform outcomes through innovative stakeholder engagement Cutting departmental red tape through internal stakeholder

engagement Cultivating new ways to engage with your external

stakeholders Crowd sourcing as a stakeholder engagement option

Utilising technology to drive customer-centric reforms

Misha Kaur, Director - Business Improvement & OrganisationalCapability, Department of Employment

2:30 An innovative approach to stakeholder engagement: The ATO’s “smallbusiness fix-squad” A stakeholder engagement programme that facilitates

inclusion The importance of listening to ‘the regulated’ when

making reforms Embedding continuous improvements within your

regulatory reforms Lessons learned from the small business fix-it squad

Judy O’Connell, Assistant Secretary, Australian Taxation Office

3:20 Afternoon Tea

3:40 DFAT’s regulatory reform experience - Nurturing innovation within yourdepartment for continuous improvements

Innovative approaches for departmental engagement withnew reforms

Embedding a ‘reforms culture’ within your department Cultivating a culture that generates, supports and

encourages new reform approaches Louise Hand¸ First Assistant Secretary, Department of ForeignAffairs and Trade

4:30 “Action Research: “Better governance of complex multi-party systems”Richard and Deb have been working with the Departmentof Defence and the wider defence industry for acollaborative research programme. Using systems thinkingmethods, the research examines how complex multiparty projects and programs can be better governedfor success. In this session they will also facilitate aninteractive research conversation on the same topic. Thefeedback provided by participants will become part ofthe action research and will be collated and reviewedin the conference workshop “A systems thinking approachto regulatory reform and policy development” on 9thFebruary.

Dr Richard Barber, Managing Director, Risk IQ & AustralianRisk Policy Institute (ARPI) Deborah Hein, Chief Executive Officer, ICCPM

5:20 End of day one

CASE

STUD

Y

INNOVATION FOR INCREASED ENGAGEMENT

INTE

RACT

IVE M

OVIE

PRES

ENTA

TION

CASE

STUD

Y

CASE

STUD

Y

USER-CENTRIC REFORMS WITH STAKEHOLDER ENGAGEMENT

Page 4: Driving Regulatory Reform 2017

Driving Regulatory Reform FORUM 2017

P: 02 8248 0200 E: [email protected] A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u

DAY TWO: 08 FEBRUARY, 2017 8:30 Registration, morning coffee and tea

9:00 Opening remarks from chair: Richard Barber, RiskIQ

REGULATORY OVERSIGHT9:05 Developing a multi-layered risk base approach to mitigate fraud

In this exclusive session, The Honourable MichaelMcCormack MP will discuss the current CommonwealthGovernment’s approach to small business regulations.This keynote address will provide an exclusive insightinto the Government’s strategies to reduce theregulatory burden on small businesses across thecountry.The Honorable Michael McCormack, Minister for SmallBusiness, Federal Liberal Government

9:55 Independent Pricing and Regulatory Tribunal IPRT’s approach to regulatory reforms

Methodological design Developing a case for IPRT’s decisions

Risk management approach to pricing regulation The role data modelling plays in IPRT’s decisions IPRT’s approach to foster innovation for regulatory reform

Peter J. Boxall, Chairman, Independent Pricing andRegulatory Tribunal

10:45 Morning tea

11:00 Taking a holistic approach to regulatory reform Engaging industry in the policy development process Creating outcome driven reforms by keeping the ‘end user’

in mind Creating reforms that cultivate innovation Balancing the public’s interest with your budget and what

is achievable Rhys Bollen, Deputy Director, Department of FinancialServices and Innovation

11:50 EXCLUSIVE CASE STUDY ON GOVERNMENT APPROACHES TO UBER:Rethinking regulatory frameworks for the 21st century Updating outdated policy for the 21st century Rethinking regulation in a tech-dominated era Lessons to be learnt from the ‘UBER crisis’

Brook Dixon, Director, Regulatory Reform, ACT Government

Lunch 12:40

1:40 How do we incorporate forward thinking approaches to regulatoryreform?

Does entrenched regulation hinder the way services areprovided?

Does regulatory reform need to incorporate an emphasis onforward thinking? How can we change the regulatory rhetoric to

incorporate forward thinking approaches? How can incorporating technological developments assist

in rolling out reforms? Are old regulatory frameworks still appropriate in delivery

services for today’s society?Anna Cronin, Commissioner Better Regulation VIC Brook Dixon, Director: Regulatory Reform, ACT GovernmentRhys Bollen, Deputy Director, Department of FinancialServices and InnovationMatthew Butlin, Red Tape Commissioner, Department ofTreasury and Finance VIC

CASE

STUD

YOP

ENIN

G KEY

NOTE

2:30 Better Regulation: the next steps Beyond red tape reductions, what’s next in regulatory

reform? Modernising regulation: incentives and hurdles Using RIS processes to facilitate modernisation and

innovation in regulation Innovative approaches to assessing regulatory reforms

behavioural methods using big data

Anna Cronin, Commissioner, Better Regulation VIC

3:20 Afternoon Tea

3:40 Designing a new rationale in regulatory reform Hearing the experiences of the regulated stakeholders Combining public interest and efficiency to drive outcome

orientated reforms Speeding up continuous improvement in regulation Learning wider lessons for improvement

Matthew Butlin, Red Tape Commissioner, Department ofTreasury and Finance VIC

4:30 The importance of engaging all stakeholders Why stakeholder engagement is vital in regulatory policy Creating new ways to engage with your external

stakeholders Utilizing technology to drive further stakeholder

engagement Working with multiple departments to amend regulatory

burdens Case Study: The Cross Border Commissioner

James McTavish, Cross-Border Commissioner, Department forIndustry NSW

5:20 Close of conference

DRIVING INNOVATION IN REGULATORY REFORMS

CASE

STUD

Y

CASE

STUD

Y

PANE

L DISC

USSIO

N

REDESIGNING THE REGULATORY LANDSCAPE

CASE

STUD

Y

Page 5: Driving Regulatory Reform 2017

Driving Regulatory Reform FORUM 2017

P: 02 8248 0200 E: [email protected] A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u

8:30 Registration, morning coffee and tea

Workshop A: 9am-12.30pm

Systems thinking approaches to regulatory reform and policy development

This applied systems thinking workshop will optimise regulation and policy development for complex environments. This workshop will equip participants with a set of holistic skills to improve current regulations and drive performance in regulatory frameworks. This workshop will cover:

Take a systems thinking approach to define thechallenges

Strategic planning for regulatory reforms Using a problem analysis approach for new insights Understand the key dynamics that drive effective

regulation and policy Applied systems thinking methods to overcome

your challenges

About Your Facilitators:

Dr Richard Barber, MD, RiskIQ Global (Australia)

Dr Richard Barber spent 30 years in Defence logistics

and major projects, before completing his PhD into risk

management in complex projects. He is now regarded as a

leading practitioner of applied systems thinking methods for

ensuring high performance in complex organisations.

Deb Hein, CEO, International Centre for Complex Project Management

Deb has a background in commercial management,

contracting and procurement, project and program

management of capital acquisitions. Through her career, she

has worked on complex projects in the public sector. She is

involved in providing advice to government agencies and the

Cabinet on program implementation in Defence and National

Security.

DAY THREE: 09 FEBRUARY, 2017

Lunch: 12:30

Workshop B: 1:30pm – 4.30pm

Understanding Regulation through behavioural economics

While regulation has always been about influencing behaviour, the deliberate application of behavioural economics in this space is relatively new. Behavioural economics studies the effects of psychological, social, cognitive, and emotional factors on the choices made by individuals and organisations. This workshop is for policy professionals who are unfamiliar with behavioural economics and how to use it effectively in a public policy context. This workshop will:

Introduce you to the fundamental principles andtools of behavioural economics

Present policy case studies of how they have beenapplied in practice

Provide you with a new approach and tools toapproach regulatory reform

Show how these approaches and tools can makeregulation more effective and/or less costly

Give you an opportunity to work through pressingregulatory issues facing your agency

About Your Facilitators:

Dr Mike Pottenger, Senior Economist, Department of Competition & Efficiency Commission

Dr Mike Pottenger is a senior economist in the Department

of Competition & Efficiency Commission. Dr Pottenger has

a background in political science, economics, history and

finance, with a PhD examining the international political

economy of corruption and organised crime. Having

previously held a lecturing and teaching position at the

University of Melbourne, Mike is now a senior economist

within the Regulation Review team. This is an exclusive

workshop run by the Department of Competition & Efficiency Commission.

Page 6: Driving Regulatory Reform 2017

PO Box H264AUSTRALIA SQUARE, NSW, 121502 8248 0200

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