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Malaysia Productivity Corporation Driving Productivity of the Nation www.mpc.gov.my 2019 CALENDAR www.WayUp.my

Driving Productivity of the Nation - MPC€¦ · 2 Produce productivity research & knowledge-based innovation 3 Enhance the management of organisational business excellence 4 Reinforce

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Page 1: Driving Productivity of the Nation - MPC€¦ · 2 Produce productivity research & knowledge-based innovation 3 Enhance the management of organisational business excellence 4 Reinforce

Malaysia Productivity Corporation

DrivingProductivityof the Nationwww.mpc . go v.my

2019CALENDAR

www.WayUp .my

Page 2: Driving Productivity of the Nation - MPC€¦ · 2 Produce productivity research & knowledge-based innovation 3 Enhance the management of organisational business excellence 4 Reinforce

ABOUT THE MALAYSIA PRODUCTIVITYCORPORATION (MPC)

The Malaysia Productivity Corporation (MPC) which was formerly known as the National Productivity Corporation was established in 1962 as a joint project between the United Nations Special Fund and the Federal Government, with the International Labour Organisation acting as its executing agency.

In 1966, the National Productivity Council (Incorporation) Act No. 19 was passed making the Centre an autonomous body. It was later amended as the National Productivity Council (Incorporation) (Amendment) Act A305 1975, to cater for expansion of the Centre`s role. This act was subsequently amended as the National Productivity Centre (Incorporation) (Amendment) Act A801 1991. With the Act coming into effect on 1 December 1991, the National Productivity Council became the National Productivity Corporation.

Until recently, with effect from 21st February 2008 National Productivity Corporation (NPC) is now officially known as Malaysia Productivity Corporation (MPC). YB Minister of International Trade and Industry (MITI) had signed the document enforcing National Productivity Corporation Act (Incorporated) (Amended) 2008 and set February 21, 2008 as the effective date of the said act. In keeping with the expanded role of the corporation, the act is now known as Malaysia Productivity Corporation Act (Incorporated) 1966.

The MPC Headquaters alongJalan Sultan in Petaling Jaya

OBJECTIVES• Providing value-added information on productivity, quality, competitiveness and best practices through research activities and databases• Developing human capital and organisational excellence for building a knowledge-based society through training, systems development and best practices• Conducting review on regulation and promoting Good Regulatory Practice to create a more competitive business environment; and• Nurturing innovative and creative culture for productivity and competitiveness through partnership programmes

MISSIONTo deliver high impact services towards achieving performance excellence through innovation for thebetterment of life

VISIONThe leading organisation in productivity enhancement for global competitiveness and innovation

Page 3: Driving Productivity of the Nation - MPC€¦ · 2 Produce productivity research & knowledge-based innovation 3 Enhance the management of organisational business excellence 4 Reinforce

MPC REGIONAL OFFICES

MALAYSIA PRODUCTIVITYCORPORATIONLorong Produktiviti, Jalan Sultan,46200 Petaling Jaya, Selangor

Tel. : +603-7955 7266Laman Web : www.mpc.gov.myFax : +603-7957 8068E-mail : [email protected]

A-06-01, Aras 6, Blok A, PJ 8 No. 23,Jalan Barat, Seksyen 8

46050 Petaling Jaya, Selangor

Tel. : +603-7960 0173 / 176 / 178 / 179Fax : +603-7960 0211

E-mail : [email protected]

MPC PJ8

Beg Berkunci 206,Jalan Tun Hamdan Sheikh Tahir,

13200 Kepala Batas,Seberang Perai Utara, Pulau Pinang

Tel. : +604-575 4709Fax : +604-575 4410

E-mail : [email protected]

MPC NORTHERN REGION

Tingkat 14, Menara Zenith,Jalan Putra Square 6,

25200 Kuantan, Pahang

Tel. : +609-513 1788 / 513 1789 Fax : +609-513 8903

E-mail : [email protected]

HEADQUARTERS

MPC EAST COAST REGION

Tingkat 3, Wisma PERKESO,Jalan Kota Darul Naim,

15538 Kota Bharu, Kelantan

Tel. : +609-741 6260 / 6262 Fax : +609-741 6263

E-mail : [email protected]

MPC KELANTAN

MPC SOUTHERN REGION MPC SABAH REGION MPC TERENGGANU MPC SARAWAK REGION

No. 8, Jalan Padi Mahsuri,Bandar Baru UDA,

81200 Johor Bahru, Johor

Tel. : +607-237 7422 / 7644Fax : +607-238 0798

E-mail : [email protected]

Tingkat 2, MAA Tower, No. 6,Lorong Api-Api 1,

88000 Kota Kinabalu, Sabah

Tel. : +6088-233 245 / 235 837Fax : +6088-242 815

E-mail : [email protected]

Lot No. 1F 22,Kompleks Usahawan Terengganu,

Kubang Jela, Manir,21200 Kuala Terengganu, Terengganu

Tel. : +609-615 6089 Fax : +609-615 6081

E-mel : [email protected]

Lot 894, Lorong Demak Laut 3A,Taman Perindustrian Demak Laut,

93050 Kuching, Sarawak

Tel. : +6082-439 959 / 439 960Fax : +6082-439 969

E-mail : [email protected]

W ZE

L CATIONPERBADANAN PRODUKTIVITI MALAYSIA (MPC)

3˚06’07.5”N 101˚38’40.0”E

WHERE TO FIND US

Page 4: Driving Productivity of the Nation - MPC€¦ · 2 Produce productivity research & knowledge-based innovation 3 Enhance the management of organisational business excellence 4 Reinforce

MPC CORE STRATEGIES

Modernisebusiness regulations

1

Enhance nationalcompetitiveness

& expand thecollaborative network

2

Produceproductivityresearch &

knowledge-basedinnovation

3

Enhance themanagement oforganisational

businessexcellence

4 Reinforce theculture of innovationprocess to increase

organisationalproductivity

5

Create a conducivework environment &

support servicethat is professionaland excellent based

on the MPCobjectives

6

Opencommunication

channels to disseminateinformation about

productivity &competitiveness

7

Page 5: Driving Productivity of the Nation - MPC€¦ · 2 Produce productivity research & knowledge-based innovation 3 Enhance the management of organisational business excellence 4 Reinforce

SOCIAL NETWORK

For more info, visit us atwww.mpc.gov.my

Download M-Productivitymobile apps at

www.mpc.gov.my/mobile-apps

Discover what Productivity is atwww.wayup.my

Follow us on Facebookwww.facebook.com/MPCHQ

Follow us on Instagramwww.instagram.com/mpc_hq

Follow us on Twittertwitter.com/mpc_hq

Page 6: Driving Productivity of the Nation - MPC€¦ · 2 Produce productivity research & knowledge-based innovation 3 Enhance the management of organisational business excellence 4 Reinforce

INDUSTRY 4.0 RELATED PROGRAMME

E�ective Implementation

of Smart Manufacturing

for SME

E�ective Implementation

of Smart Manufacturing

E�ective 5S and Lean Management

Implementation for I4.0 Adoption

E�ective 5S and Lean Management

Implementation for I4.0 Adoption

Risk Management Profile and

Change Strategy for Better

Governance

Risk Management Profile and

Change Strategy for Better

Root Cause and Waste Analysis

for Lean Management

Implementation

Root Cause and Waste Analysis

for Lean Management

Mastering Design Thinking for

Higher Result

Mastering Design Thinking for

Higher Result

Eliminating Wastes Through

Productivity Tools and Techniques

for SME

Eliminating Wastes Through

Productivity Tools and Techniques

E�ective Application of

Internet of Things (IoT) for Greater

Performance

Application of Internet of Things (IoT) for Greater

Enhancing SMEs' Digitalisation for Better Business

Performance

Governance

Enhancing SMEs' Digitalisation for Better Business

Performance

Strengthening SMEs Performance

through Better Data Collection

and Analysis

Implementation

Strengthening SMEs Performance

through Better Data Collection

E�ective TPM Implementation

for Smart Manufacturing

E�ective TPM Implementation

for Smart Manufacturing

E�ective Application of

NEW MODULES 2019

Page 7: Driving Productivity of the Nation - MPC€¦ · 2 Produce productivity research & knowledge-based innovation 3 Enhance the management of organisational business excellence 4 Reinforce

PRODUCTIVITY OUTLINES

Strong coordination and governance are key to securing implementation certaintyProductivity needs to be top of mind the movements and embedded into day-to-day work cultureProductivity must be addressed holistically and in tandem - at the national, sector and enterprise levels

SECTOR-LEVELINITIATIVES

NATIONAL-LEVELINITIATIVES

ENTERPRISE-LEVELINITIATIVES

Outline policy priorities to uplift national productivity

Outline explicit sector strategies to address

sector-level productivity barriers

Outline specific enterprise strategies to enhance operations related to

productivity improvement

● To be led by core government ministries and agencies

● Targets governance of productivity policies impacting all economic sectors

● To be led by key industry associations and anchor enterprises for each sector

● Targets acceleration of productivity uplift, impacting large enterprises and SMEs at sector level

● To be led by management at enterprises (including SMEs) with guidance from sector Productivity Nexus

● Targets productivity improvement at enterprise level

Page 8: Driving Productivity of the Nation - MPC€¦ · 2 Produce productivity research & knowledge-based innovation 3 Enhance the management of organisational business excellence 4 Reinforce

1

BUILDINGWORKFORCE OF

THE FUTURE

2

DRIVINGDIGITALISATION

AND INNOVATION

3

MAKING INDUSTRY ACCOUNTABLE

FORPRODUCTIVITY

5

SECURING A STRONG

IMPLEMENTATION MECHANISM

REDUCING RELIANCE ON NON-CRITICAL SUBSIDIES,

LINKING FINANCIAL ASSISTANCE AND

LIBERALISATION EFFORTS TO PRODUCTIVITY OUTCOMES, AND

STRENGHENING INDUSTRY POSITIONING IN HIGHER

VALUE ADD SEGMENTS OF THE VALUE CHAIN

EMBEDDING CULTURE OF

PRODUCTIVITY THROUGH

NATIONWIDE MOVEMENT,

AND DRIVING

ACCOUNTABILITY IN

PRODUCTIVITY

PERFORMANCE THROUGH

EFFECTIVE GOVERNMENT

MECHANISM

STRENGTHENING THE READINESS OF

ENTERPRISES TO EFFECTIVELY ADOPT AND

EXPLOIT TECHNOLOGY AND DIGITAL ADVANTAGE (SUCH AS 4TH INDUSTRY

REVOLUTION)

RESTRUCTURING WORKFORCE BY RAISING

THE NUMBER OF HIGH-SKILLED WORKERS,

TIGHTENING ENTRY OF LOW_SKILLED WORKERS, AND MEETING DEMANDS

OF THE FUTURE ECONOMY

ADDRESSING REGULATORY

CONSTRAINTS AND

DEVELOPING A ROBUST

ACCOUNTABILITY SYSTEM

TO ENSURE EFFECTIVE

IMPLEMENTATION OF

REGULATORY REVIEWS

4

FORGING A ROBUST

ECOSYSTEM

TECHNOLOGY INCENTIVESTRUCTURE

BUSINESSENVIRONMENT

Challenges

TALENT PRODUCTIVITYMINDSET

ADDRESSING CHALLENGES IMPEDINGPRODUCTIVITY GROWTH

Page 9: Driving Productivity of the Nation - MPC€¦ · 2 Produce productivity research & knowledge-based innovation 3 Enhance the management of organisational business excellence 4 Reinforce

Malaysia’s GDP, and40% OF TOTALEMPLOYMENT

Contribute to 30% ofThrusts at National Level

Workforce Technology Industry Structure

Eco-System Mind SetMind Set

Retail and F&BChemicals &

ChemicalProducts

Electrical andElectronics

Machinery andEquipment

Agrofood ICT ProfessionalServices

PrivateHealthcare

Tourism

9 PRIORITY NEXUS

Page 10: Driving Productivity of the Nation - MPC€¦ · 2 Produce productivity research & knowledge-based innovation 3 Enhance the management of organisational business excellence 4 Reinforce

“You Can

What You CanMEASURE”IMPROVE

Productivity measurement is an excellence vehicle to monitor the status of productivity. It provides an accurate estimation of overall efficiency and establish target for productivity improvement levels of enterprises. It gives valuable information on the productivity performance and its impact on the economy.

PRODUCTIVITY GAIN MEASUREMENT

PRODUCTIVITY GAIN MEASUREMENT(PGM)

Productivity measurement indicates the status of companies productivity performance. It provides an overall efficiency & productivity improvement levels of companies. It also

provides valuable information on the productivity performance & it’s impact towards the economy. PGM is about measuring companies productivity performance.

About Productivity Measurement

• You can have a measurement on your company PRODUCTIVITY performance• Identify problems and opportunities for improvement• It’s FREE and you can do it ANYTIME and ANYWHERE via internet

Get a QUICK ASSESSMENT of your companyPRODUCTIVITY performance through ePGM

ePGM

e-Productivity Gain

Measurement

e-Productivity Gain Measurement (e-PGM)Do - It - Yourself : Learning by Doingwww.WayUp.my

orwww.mpc.gov.my

Click onProgrammes & Services

Productivity Online Services

e-PGM

Go to

02013

Company performanceIndustry Performance

RM

(Tho

usan

d)

2014 2015 2016

10

20

30

40

50

60

Company Performance 43,944.13 42,899.42 38,745.20 40,054.7

Industry Performance 52,758.79 49,992.23 N/A N/A

Year 2013 2014 2015 2016

Company Growth (%) N/A -2.38 -9.68 3.38

Industry Growth (%) 6.76 -5.24 N/A N/A

2013 2014 2015 2016

There was a decreasing trend from 2014 to 2015.

In 2016, the company recorded increasing trend.

A high ratio indicates the favourable effects of labour factor in the wealth cretion process.

A low ratio reflets unfavourable working procedures such as :- High bought-in materials and services.- Inefficient time and materials management.- Inadequate salary/wage rates

Year From Year To Indicator Labour Productivity (PGM Indicator)2013 2016

Formula : Added Value per Employee = Added Value / Number of Employees

Description : Reflects the amount of wealth create by the company relative to the number of employees it has. It is influenced by : - Management efficiency - Work attitudes - Price effects

• Profit and loss account

• Manufacturing account (if available)

• Balance sheet

1. Select year

2. Key in data

3. Click Analyze

Page 11: Driving Productivity of the Nation - MPC€¦ · 2 Produce productivity research & knowledge-based innovation 3 Enhance the management of organisational business excellence 4 Reinforce

TalentManagement

OperationalExcellence

Customer and ProductExperience

In line withbest practice

Efforts in theright direction

Opportunities forimprovement

A self-assessment tool that provides you with a quick assessment of your firm business excellent practices

ezBE Assessment Tool

You can have an early indication on your company business excellenceHow ezBE Benefits You?

It suggest possible next course of action for youit’s FREE and you can do it at anytime and anywhere via Internet

Operational ExcellenceezBE 4 Assessment Dimensions

Strategy & LeadershipCustomer & Product ExperienceTalent Management

1

2

3

4

Getting There, Its Easy. 4 Steps To Go

Step1

Step2

Step3

Step4

AnswerQuestionnaire

Go Towww.WayUp.mySelect Productivity Tools

& Find ezBE Assessment Tool

Print Youre-Certificate

View Results& Suggestion

ezBE ASSESSMENT TOOLGET A QUICK ASSESSMENT OF YOUR COMPANY BUSINESS EXCELLENCE?

“You Can

What You CanMEASURE”IMPROVE

Productivity measurement is an excellence vehicle to monitor the status of productivity. It provides an accurate estimation of overall efficiency and establish target for productivity improvement levels of enterprises. It gives valuable information on the productivity performance and its impact on the economy.

PRODUCTIVITY GAIN MEASUREMENT

PRODUCTIVITY GAIN MEASUREMENT(PGM)

Productivity measurement indicates the status of companies productivity performance. It provides an overall efficiency & productivity improvement levels of companies. It also

provides valuable information on the productivity performance & it’s impact towards the economy. PGM is about measuring companies productivity performance.

About Productivity Measurement

• You can have a measurement on your company PRODUCTIVITY performance• Identify problems and opportunities for improvement• It’s FREE and you can do it ANYTIME and ANYWHERE via internet

Get a QUICK ASSESSMENT of your companyPRODUCTIVITY performance through ePGM

ePGM

e-Productivity Gain

Measurement

e-Productivity Gain Measurement (e-PGM)Do - It - Yourself : Learning by Doingwww.WayUp.my

orwww.mpc.gov.my

Click onProgrammes & Services

Productivity Online Services

e-PGM

Go to

02013

Company performanceIndustry Performance

RM

(Tho

usan

d)

2014 2015 2016

10

20

30

40

50

60

Company Performance 43,944.13 42,899.42 38,745.20 40,054.7

Industry Performance 52,758.79 49,992.23 N/A N/A

Year 2013 2014 2015 2016

Company Growth (%) N/A -2.38 -9.68 3.38

Industry Growth (%) 6.76 -5.24 N/A N/A

2013 2014 2015 2016

There was a decreasing trend from 2014 to 2015.

In 2016, the company recorded increasing trend.

A high ratio indicates the favourable effects of labour factor in the wealth cretion process.

A low ratio reflets unfavourable working procedures such as :- High bought-in materials and services.- Inefficient time and materials management.- Inadequate salary/wage rates

Year From Year To Indicator Labour Productivity (PGM Indicator)2013 2016

Formula : Added Value per Employee = Added Value / Number of Employees

Description : Reflects the amount of wealth create by the company relative to the number of employees it has. It is influenced by : - Management efficiency - Work attitudes - Price effects

• Profit and loss account

• Manufacturing account (if available)

• Balance sheet

1. Select year

2. Key in data

3. Click Analyze

Page 12: Driving Productivity of the Nation - MPC€¦ · 2 Produce productivity research & knowledge-based innovation 3 Enhance the management of organisational business excellence 4 Reinforce

d

MODEL OF SUSTAINABLE PRODUCTIVITY

Page 13: Driving Productivity of the Nation - MPC€¦ · 2 Produce productivity research & knowledge-based innovation 3 Enhance the management of organisational business excellence 4 Reinforce

IN HOUSE PROGRAMMES

7 New QC Tools for Quality Practitioners1

Alat QC untuk Pengamal Kualiti2

Amalan Persekitaran Berkualiti dalam Pengurusan Fail3

Amalan Persekitaran Berkualiti Yang Efektif (5S)4

Audit Dalaman Amalan Persekitaran Berkualiti (5S)5

Breaking From The Pack Through Service Innovation6

Business Enabling Skills Training (BEST)Effective Communication Skills7

Business Enabling Skills Training (BEST)Leadership Skills8

Customer Service Leadership9

Effective Communication Skills10

Effective Implemention on Corrective/ Preventive Action and Analysis11

Effective Leadership and InterersonalSkill for Supervisors12

Effective Production & Operation Management13

Enhancing Competitiveness Through Process Innovation14

Gemba Best Practices For Operation and Excellence15

ICC untuk Ahli Kumpulan16

ICC untuk Fasilitator17

ICC untuk Ketua Kumpulan18

Innovative & Creative Circle (ICC) Implementation19

Innovative & Creative Circle (ICC) for Facilitators20Innovative & Creative Circle (ICC)- Judging Presentation Effectively21

Innovative & Creative Circle (ICC)untuk Kumpulan Pelaksana22

Internal Auditor Training for ISO 9001:201523

Introduction to Creativity and Innovation24

Kem ICC Ke Arah Peningkatan Daya Saing Organisasi25

Kem Pemantapan Team Excellence26

Kepimpinan Berkesan danKemahiran Interpersonal untuk Penyelia27

Kerja Berpasukan untuk Kecemerlangan Organisasi28

Kursus Peningkatan Produktiviti Organisasi melaluiProduktivity-Linked Wages System (PLWS)29

Leadership Development ForInnovation & Transformation30

Leadership Skills31

Lean Management - Tools & Techniques

Lean Management - Amalan Kaizen untuk MeningkatKecekapan Proses

Lean Management - Business Process Reengineering

Lean Management - Failure Modeand Effect Analysis (FMEA)

Lean Management - Kanban

Lean Management - Lean Production System

Lean Management - Poka-yoke

Lean Management - Standardised Work

Lean Management - Strengthening Lean ManufacturingThrough Kaizen Practices

Lean Management - Total Productive Maintenance (TPM)

Lean Management - Value Stream Mapping (VSM)

Management Innovation

Managing Effective Training

Material Cost Saving (MCS)

Membentuk Kumpulan Inovatif Yang Dinamik

Motivasi Berkesan Dalam Organisasi

Motivasi dan Kepuasan Bekerja

Managing Leadership Talent ForOrganisational Competitiveness

Lean Management - Visual Factory& Operational Measurement

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

Pengenalan Kepada ISO 9001:201551

Pengenalan Kepada Prngurusan Lean52

Pengenalan Kreativiti and Inovasi53

Pengurusan Fail Dan Rekod Yang Tidak Aktif54

Pengurusan Perkhidmatan Pelanggan Bekualiti55

Pengurusan Stor dan Stok56

Penulisan Laporan Projek ICC

Productivity Gain Measurement (PGM)

Quality Environment Management System (QEMS): 5S for Beginners

Quality Management System (QMS)- Understanding ISO 9001:2015 RequirementsQuality Management System (QMS): ISO 9001:2015 Documentation

Six Sigma Improvement Methodology and Tools

Strategi Meningkatkan Prestasi Jualan

Strategic Creative and Innovative Thinking

Strengthening Quality Environment ManagementSystem (QEMS00: 5S - Documents)

TQM for Organisational Excellence

Training The Trainers

TRIZ Level 1 for Practitioners

Strategic Innovative Leadership

Statistical Process Control

57

58

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

Quality Management System (QMS): ISO 9001:2015 Intenal Audit

Quality Management System (QMS)- ISO 9001:2015 Documentation

Quality Environment Management System (QEMS): Specialist

Quality Environment Management System (QEMS): Advance Training for Practitioner

Quality Environment Management System (QEMS): Internal Audit (5S)

Page 14: Driving Productivity of the Nation - MPC€¦ · 2 Produce productivity research & knowledge-based innovation 3 Enhance the management of organisational business excellence 4 Reinforce

25 APR

TEAM EXCELLENCE CONVENTION 2019

Sabah Region Office (SBO)

MINI TEAM EXCELLENCE (MTEx) CONVENTION

REGIONAL TEAM EXCELLENCE (RTEx) CONVENTION

East Coast Region Office (ECR)

Northern Region Office (NRO)

INTERNATIONAL TEAM EXCELLENCE CONVENTION

International Exposition of Team Excellence (IETEX) 2019

International Convention on Quality Control Circle (ICQCC) 2019

International Quality and Productivity Convention (IQPC) 2019 &25th Asia Pacific Quality Conference (APQC) 2019

East Coast Region Office (ECR)

Central Region Office (CRO)

Sabah / Sarawak Region Office (SBO/SKO)

9th ANNUAL PRODUCTIVITY & INNOVATIONCONFERENCE AND EXPOSITION (APIC 2019)

CODE PROGRAMME / ACTIVITIESNO

1

2

3

4

9th ANNUAL PRODUCTIVITY & INNOVATION

PERSON IN CHARGE

Mazuan Salih / Muhammad Hafiz Sabarudin

Hazwani Nadiah Ismail

A Kasturi Dewi

Zuraini Subki / Nurfazila Zulaihi

Mohd Khairul Nazir Nawi

Nor Adira Adnan

Megat Amirul Saifulnizam / Siti Sakinah Mohd Zaki

Adlina Snawi

Mohd Khairul Nazir Nawi

Mohd Azhar Zainuddin / Nazeri Ariffin Madon

Khatijah Rahmat / Abang Nurfadli Abang Yusuf

Mohd Khairul Nazir Nawi

Mohd Khairul Nazir Nawi

Mohd Khairul Nazir Nawi

Mohd Khairul Nazir Nawi

Southern Region Office (SRO)

East Coast Region Office (ECR)

Southern Region Office (SRO)

Central Region Office (CRO)

Sarawak Region Office (SKO)

Northern Region Office (NRO)

23 APR 2019

31 JUL - 1 AUG 2019

10 - 11 JUL 2019

SEPT 2019

22 - 26 SEPT 2019

15 - 17 OCT 2019

17 - 18 JUL 2019

24 - 25 JUL 2019

5 - 7 NOV 2019

DATE

8 - 9 JUL 2019

9 APR 2019

25 APR 2019

18 APR 2019

16 APR 2019

11 APR 2019

VENUE

Kelantan

Selangor

Singapore

Tokyo, Japan

Bali, Indonesia

Melaka

Perak

Selangor

Sarawak

Sabah

Pahang

Johor

Selangor

Sarawak

Pulau Pinang