DRGR Release 7.13: Updates and New Features

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Welcome & Speakers• Session Objectives

• Explain key updates in DRGR 7.13 release

• Provide overview of Home Screen and Enhanced Action Plan/QPR Review

• Speaker• Tyler Bridges, HUD

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Agenda• Home Screen

• News

• My Action Items

• Flags

• Enhanced Action Plan/QPR Review• Review Tools

• Enhanced Checklist

• Review Flags

• Compare Changes

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Welcome to DRGR R7.13• Significant enhancements and new features to make DRGR a

more dynamic tool for managing grants

• Released on Monday, May 22, 2017

• R7.13 Resources on HUD Exchange• Fact Sheets

• Updated User Manual

• Webinar

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Home Screen

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Home Screen• DRGR 7.13 features a new Home Screen “module”

News

Displays multiple news items that

can be expanded for easier reading

Action Items

List of “To-Do’s” that need to be

completed by the user (based on

user’s role)

Flags

Allows flagging of items that require

attention or correction for grantees/HUD

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Home Screen: News

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Home Screen: News• The News section allows

HUD to include multiple news items with a cleaner look

• User can click on the blue arrow next to the news item to reveal more detailed information about the topic

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Home Screen: My Action Items

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Home Screen: My Action Items• Shows pending tasks to be completed, such as:

• User Requests/Certifications

• Draw Approvals/Revisions

• Flags

• Action Plan/QPR Reviews

• Action Items are:• Unique to each user’s role

• Removed automatically from the Home screen once completed

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Home Screen: My Action ItemsMy Action Items section is highlighted below:

Click on the blue arrow icon to

display additional detail

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Home Screen: Flags

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Home Screen: Flags Overview• Scans and flags items similar to IDIS

• Flag triggers: “At-Risk” or improper set-up/missing information

• Flags remain until corrected (grantee resolves the flag condition)

• Unresolved flags do not prevent Action Plan or QPR approval

• Release of flags• First set of 10 flags will be released in Fall 2017

• New flags will be added over time (does not require a release)

• Guidance will accompany each flag release

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Home Screen: Flags Overview• In this section we will discuss:

• Basic Flag Workflow

• Accessing and searching Flags

• Flag statuses

• Grantee Remediation Comments

• HUD User Comments

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Home Screen: Flag WorkflowItem is Flagged

• A condition occurs in DRGR that causes a flag to be created.

• The Flag has a status of Active and can be managed from the Home Screen.

• Flag count will appear in My Action Items

Flag is Managed

• Grantees should try to resolve the flag prior to Action Plan or QPR submission.

• Remediation Comments may be entered by Grantee.

• HUD may enter comments via Action Plan or QPR Review Screens.

Flag is Resolved

• When the flag condition is resolved, the flag status will update automatically

• Flags status can be updated manually through the FLAGS option of the Home Screen.

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Home Screen: Access and Search Flags• The Home Screen includes “FLAGS” option on left-hand menu

• To search for flagged Items, click on the Flag link

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Home Screen: Access and Search Flags• Searching for Flags:

• DRGR includes a Basic Search or Advanced Search

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Home Screen: Flag Status• The three Flag Status types:

Active

Flags are configured with conditions or

criteria that, when met, will cause an item to be

actively flagged. These flags will have a Flag Status of Active.

Complete

When the condition that caused the flag is resolved, then the Flag Status will be changed

to Completed

Acknowledged

The Flag Status of Acknowledged is only

applicable for QPR based flags. An active

flag is automatically changed to

Acknowledged when the QPR is approved.

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Home Screen: Updating Flag Status• Two ways to update Flag status:

• Automatically when the flag condition is resolved (e.g. daily, weekly or once per month)

• Manually/Immediately:

• Search for and select the Flag that has been resolved

• Click on the “UPDATE SELECTED FLAGS” button at the bottom of the search results screen

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Home Screen: Manual Flag Status Update

.

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Home Screen: Flag Remediation Comments

• If a grantee cannot resolve a flag, then the user may enter Remediation Comments

• Recommended, but not required

• To enter Remediation Comments, grantee users:• Search for flags

• Select the flag(s) to which Remediation Comments will be applied

• Click “EDIT”

• Clicking multiple boxes allows the user to comment on multiple activities on the same page

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Home Screen: Flag Remediation Comments

.

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Home Screen: Flag Remediation Comments

• After clicking on “EDIT,” DRGR displays a screen on which comments may be entered in a narrative box

Note that users can also copy

the comment to all activities

listed on the page by clicking the

“COPY COMMENT (TO ALL

ACTIVITIES ON PAGE)” link.

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Home Screen: HUD comments on Flags• HUD Users can add

comments to flagged activities in the Action Plan or QPR module

• Active flags are displayed on the Action Plan and QPR Review Screens

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Enhanced Review:Action Plan and QPR

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Enhanced Action Plan/QPR Review• In this section we will discuss:

• Accessing New Review Tools

• Comments and Supporting Documents

• Review Flags

• Display Changes (DRGR’s Tracked Changes!)

• Enhanced Checklists

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Enhanced Review: Utility of New Tools

Grantees

Use Review Tools to increase the quality

and completeness of their Action Plan and QPR submissions

HUD

Use Review Tools to increase the quality

and completeness of their Action Plan and

QPR reviews

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Enhanced Review: Grantee Submission Tips

• REVIEW ACTIVE FLAGS: Resolve flags or remediate flags by adding comments.

• REVIEW THE CHECKLIST: Use HUD’s Review Checklist to identify issues that need to be addressed.

• REVIEW DISPLAY CHANGES (ACTION PLAN ONLY): Review the tracked changes to identify any errors and familiarize yourself with what your HUD Representative will be reviewing.

• ENTER SUBMISSION COMMENTS: Use the Submission Comments boxes to provide background information on changes and share important information with HUD to assist review.

• SUBMIT YOUR ACTION PLAN OR QPR!

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Enhanced Review: HUD Review Tips• REVIEW ACTIVE FLAGS: Review flags and any remediation comments provided by grantee. Enter your

own comments to provide guidance or clarity.

• REVIEW DISPLAY CHANGES (ACTION PLAN ONLY): Review the tracking that shows changes since the grantee’s last submission.

• COMPLETE THE CHECKLIST: Use checklist as a guide to complete a thorough AP or QPR Review. Answer mandatory questions and use comments boxes.

• REVIEW SUBMISSION COMMENTS: Review submission comments provided by the Grantee.

• ENTER REVIEW COMMENTS: Use the Review Comment boxes on the Review AP and Review QPR screens.

• APPROVE OR REJECT: Based on your review, approve or reject the Action Plan or QPR.

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Enhanced AP/QPR Review: Accessing Review Tools

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Enhanced Review: Review Tools• A new “REVIEW TOOLS” link is available in the Action Plan

and QPR and contains:• Review Checklists

• Active Flags and Remediation Comments

• Display Changes (Action Plans Only)

• Grantee Submission Comments

• HUD Review Comments

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Enhanced Review: Review Tools

Action Plan

Review Tools

QPR Review Tools

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Enhanced Review: Accessing Action Plan Review Tools

• For HUD and Grantee Users:1. Begin in the Action Plan module

2. Click the link in the Action Plan Status column

– Grantee: Edit Action Plan Screen will load

– HUD: Review Action Plan Screen will load

3. Review Tools link will appear in left column

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Enhanced Review: Accessing AP Review Tools

The screen shot below highlights the Action Plan Status column:

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Enhanced Review: Accessing AP Review Tools

The screenshot highlights the Review Tools link from the

Edit (Grantee) and Review

(HUD) Action Plan Screens

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Enhanced Review: Accessing QPR Review ToolsFor Grantee Users:

1. Begin in the QPR module

2. Click the Add/Edit link in the QPR column

3. Approved or Submitted: Review Tools will appear on the Main QPR screen

4. Original, Modified, Rejected: Review Tools will appear on the Individual QPR screen

For HUD Users:

1. Begin in the QPR module

2. Click the Review link in the QPR column

3. Original, Modified, Approved, Rejected: Review Tools will appear on the Main QPR screen

4. Submitted: Review Tools will appear on the Individual QPR screen

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Enhanced Review: Accessing QPR Review Tools

• Grantee users click the Add/Edit QPR link

• HUD users click Review QPR Link

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Enhanced Review: Accessing QPR Review Tools

The screen shot below highlights Review Tools on Main QPR screen

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Enhanced Review: Accessing QPR Review Tools

The screen shot below highlights Review Tools on Individual QPR screen

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Enhanced AP/QPR Review: Grantee Comments and Flags

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Enhanced Review: Grantee Comments• Submission Comments

• Should be entered by grantee users prior to submitting Action Plans or QPRs to HUD

• Narrative fields are located on the Edit Action Plan and Edit QPR screens

• Will appear on the Review Tools display for both HUD and grantee users

• Will not appear on Action Plan and QPR PDFs

• Add Supporting Documents feature coming in future release

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Enhanced Review: Grantee AP Comments

• The Action Plan Submission Comments box is found near the bottom of the Edit Action Plan Screen:

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Enhanced Review: Grantee QPR Comments

• The QPR Submission Comments box is found above the Overall Progress Narrative box

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Enhanced Review: Grantee Flags• Active Flags and

Comments appear on the Review Tools screen (Left: Action Plan, Right: QPR)

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Enhanced Action Plan Review: Display Changes

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Enhanced Review: Display Changes• Provides a comparison of the last submitted Action Plan to the

current Action Plan

• Helps identify modifications made by the grantee

• Available to both HUD users and grantee users

• Accessible from the Review Tools screen

• QPR function coming in future release

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Enhanced Review: Display Changes• The screenshot below shows the number of differences and exactly what

changed (current version on left, prior version on right)

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Enhanced AP/QPR Review: Enhanced Checklists

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Enhanced Review: Review Checklists• Review checklists now contain

auto-computed answers

• Grantees can preview the

review checklists prior to

AP/QPR submission• Grantee can make edits to

AP/QPR and see updated auto-

answers in real time

• Grantees cannot enter comments

• Accessible on Review Tools

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Enhanced Action Plan/QPR Review• The following screenshots show Action Plan and QPR checklists

ACTION PLAN: QPR:

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Enhanced Review: Review Checklists(*) Mandatory questions

Answered mandatory question

Unanswered mandatory question

Auto-computed answers

DRGR displays a non-editable answer; HUD user can add comments

Auto-computed responses with supporting data

Upon selection, a new window will display the supporting data

Non-auto-computed question responses (blank)

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Enhanced AP/QPR Review: New HUD Review Screens

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Enhanced Review: HUD Review Screen• Change review status

• Display Changes

• Access review checklist

• Enter review comments

• Enter flag or activity level comments

• Add supporting documents

• Access Review Tools

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More Resources• HUD Exchange 2017 DRGR User Manual

• https://www.hudexchange.info/programs/drgr/guides/#drgr-user-manual

• Release 7.13 Fact Sheets• https://www.hudexchange.info/programs/drgr/releases/

• HUD Exchange Frequently Asked Questions (FAQ)• https://www.hudexchange.info/resource/134/drgr-knowledgebase-faqs/

• Ask-A-Question for NSP, DRGR, and IDIS• https://www.hudexchange.info/get-assistance/

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Questions?