Dr.edward Deming

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    -The Father of Quality Evolution & HisContributions.

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    William Edwards Deming (October 14,1900 December 20, 1993)

    American Statistician, Professor, Author,Lecturer, and Consultant.

    He taught top management how to

    improve design (and thus service), productquality, testing and sales.

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    "Dr. W. Edwards Deming taught that by adopting

    appropriate principles of management, organizations

    can increase quality and simultaneously reduce costs

    (by reducing waste, rework, staff attrition and litigation

    while increasing customer loyalty). The key is to

    practice continual improvement and think of

    manufacturing as a system, not as bits and pieces."

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    Dr. Deming (1900-1993) Developed a Four-PartSystem of Profound Knowledgethat he felt should be afundamental management concept.

    These four elements of Dr. Demings system are:

    1) Appreciation for a System:

    -understanding the overall processes involvingsuppliers, producers, and customers (or recipients)of goods and services.

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    Dr. Deming based his new business philosophyon an ideal of cooperation.

    In order to fulfill its own potential, a companymust harness the power of every worker in itsemployment.

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    Plan: study current situationDo: implement plan on trial basisStudy: determine if trial is working correctly

    Act: standardize improvements

    PDSA Model

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    1) Constancy of purposefor Product & ServiceImprovement --This implies faith in future.

    2)The new philosophy--In a competitive environmentquality must be taken care of becauseconsumers dont complain, theymerely switch brands.

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    The ideas of W. Edwards Deming have become embeddedin our culture of work.

    Dr. Deming's ideas of hard work, sincerity, decency, andpersonal responsibility, forever changed the world ofmanagement.

    "It is not enough to just do your best or work hard. Youmust know what to work on."- W. Edwards Deming

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    PRESENTEDBY-DRASTI DOSHI 13

    SNEHA PALLAVI 31

    BINAL RAJPOPAT 34