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Dr. Joan Burtner Certified Quality Engineer
Associate Professor of
Industrial Engineering and Industrial Management
Lean Healthcare Deployment and Lean Healthcare Deployment and Sustainability Sustainability
OverviewOverview
Slide 2 Spring 2014ISE 428 ETM 591 JMB Lean Healthcare Overview
Textbook Author: Mark L. Dean, Ph.D.
Education Doctorate in Clinical Psychology Master’s Degree: Electrical Engineering Master’s Degree: Management
Other Recent Publications Healing Healthcare (2012) Lean Memory Jogger for Healthcare
(2012)
Slide 3 Spring 2014ISE 428 ETM 591 JMB Lean Healthcare Overview
Table of Contents - 1
Ch Title Ch Title
1 The Business Case for Lean Healthcare
7 Plan the Lean Transformation Summit
2 The Lean Transformation Process
8 Conduct the Transformation Summit
3 Implementing Lean in Healthcare
9 Ensure Enterprise Transformation Results
4 Healing Pathway Analysis 10 Standardize Best Practices
5 Engage the Senior Leadership Team
11 Plan the Healing Pathway Analysis
6 Develop and Document the Governance Structure
12 Understand the Current State
Slide 4 Spring 2014ISE 428 ETM 591 JMB Lean Healthcare Overview
Table of Contents - 2
Ch Title Chapter 17 Subtopics
13 Design the Future State Six Sigma
14 Ensure Healing Pathway Transformation Results
Visual Management
15 Just Do Its Mistake-Proofing
16 Rapid Improvement Events Kanban Systems
17 Project (See subtopics to right) Setup Reduction
18 Use Lean to Execute Strategic and Emerging Operational Objectives
Slide 5 Spring 2014ISE 428 ETM 591 JMB Lean Healthcare Overview
SAMPLE GLOSSARY
Value Stream (page 9)A series of one or more processes that result in the delivery of a service or a product
Healing Pathway (page 9) Value stream through which patients flow
Value Stream Map (page 212) An illustration that uses simple graphics or icons to show the sequence and movement of information, materials, and actions in a value stream
Value-Added Activity (page 212) Activity performed during the production or delivery of a product or service that increases its value to the customer
Slide 6 Spring 2014ISE 428 ETM 591 JMB Lean Healthcare Overview
References / Contact Information
Contact Information:Dr. Joan Burtner [email protected]
Dean, M.L. (2013). Lean Healthcare Deployment and Sustainability. New York, NY: McGraw Hill.
Slide 7 Spring 2014ISE 428 ETM 591 JMB Lean Healthcare Overview
PowerPoint Presentation Assignment
Who will make the presentations?
Students enrolled in ETM 591Chapters/Pages will be assigned
Who will be tested on the content of the presentations?
Students enrolled in ETM 591 Students enrolled in ISE 428
What are the written presentation requirements?Use this presentation as a guide (modify header/footer)6 – 12 slides, including a Glossary SlideAt least two graphics (Include source credit)Presenter’s name on first and last slide
