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Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds [email protected]

Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds [email protected]

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Page 1: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Dr David AlldredLecturer in PharmacyAcademic Unit of Medicines ManagementUniversity of [email protected]

Page 2: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

BackgroundPatient safety initiatives of early 2000’s supplemented by DH policy research initiative:

Patient Safety Research Portfolio at:http://www.pcpoh.bham.ac.uk/publichealth/psrp

Commissioned research on medication errors in care homes.Care Homes’ Use of Medicines Study•Prof Nick Barber (University of London)•Prof Theo Raynor (University of Leeds) •Prof Peter Buckle (University of Surrey)

www.pharmacy.ac.uk

Page 3: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Care homes’ use of medicines study (CHUMS)Aims

1. To identify the frequency and causes of medication errors (prescribing, monitoring, dispensing, administration)

2. To determine the potential harm

3. To suggest solutions

(Alldred et al 2009; Barber et al 2009)

Page 4: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Methods256 randomly selected residents from 55 homes in W Yorks, Cambs and London (38 mixed care)

Visited homes:observed staff/records observed medicinesobserved administrations (2 drug rounds/resident) interviewed care home staff.

Page 5: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

ResultsMean age 85, on mean of 8 meds

7 out of 10 residents were exposed to at least one medication error (mean of 1.9 errors/resident)

Prevalence of prescribing errors 8.3% of medicines (39% of residents)Monitoring errors 14.7% of medicines (18% of residents)Dispensing errors 9.8% of medicines (37% of residents)Administration errors 8.4% (22% of residents)

Page 6: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk
Page 7: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Administration errorsPrevalence of 8.4% (1 in 12)

Half were omissions, one-fifth wrong dose

Residential > Nursing? (adjusted OR 1.77 95% CI 0.96 to 3.25)

Page 8: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Types of administration errors

Omission Allergy error  Extra dose(s) Wrong dose  Unprescribed drug 

Drug incorrect Formulation error Route errorDeteriorated drug Timing error

Page 9: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Omission: Fluoxetine 20mg capsules were prescribed “one daily” for depression and not administered for 6 days as drug not in stock.

Page 10: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Wrong dose: Casodex® (bicalutamide) 150mg tablets “one daily” were prescribed by the hospital for prostate cancer; the prescription was continued by the GP generically as bicalutamide and administered simultaneously.

Page 11: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Wrong dose: Glyceryl trinitrate patch prescribed generically “5mg/24 hours take HALF daily” for ischaemic heart disease. A patch was cut in half and applied to the resident’s chest despite the fact that the contents were leaking out.

Page 12: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Formulation and dispensing systemsCompared different formulations to see if any

difference in error ratesMonitored dosage systems versus

manufacturers’ packaging

(Alldred et al 2011)

Page 13: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Formulation and dispensing systems

When compared to tablets/capsules in MDS, error rates were:

Liquids – 4 times higher

OmissionsNot shaking bottleInaccurate

measurement

(Alldred et al 2011)

Page 14: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Formulation and dispensing systemsWhen compared to tablets/capsules in MDS, error rates were:

Topical/transdermal/injections – 19 times higher

OmissionsWrong dosesExpired

(Alldred et al 2011)

Page 15: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Formulation and dispensing systemsWhen compared to tablets/capsules in MDS, error rates were:

Inhalers – 30 times higher

Not shaking deviceResident not holding

breathSpacer not usedWrong number of puffs

(Alldred et al 2011)

Page 16: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk
Page 17: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Formulation and dispensing systems

When compared to tablets/capsules in MDS, error rates were:

Tablet/capsules not in MDS – twice as high

(Alldred et al 2011)

Page 18: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Drug sensitivitiesRecord review of 121 residents in 31 homes31 (26%) had ≥1 documented sensitivity48 sensitivities in totalNumber of sensitivities recorded by:

GP 35 (73%)Care home records 29 (60%)Medicines administration record 3 (6%)

Only 2 sensitivities documented on all three records

(Alldred et al 2010)

Page 19: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Recording of drug sensitivities

Page 20: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Causes of errors (CHUMS)Human error theorySystems approach59 interviews with staff who made errors

Multiple causes

Page 21: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Accident Causation Model

ManagementDecisions

and Organisational

Processes

IncidentErrors

Violations

Unsafe ActsWork/ Environment Factors

Team Factors

Individual (staff) Factors

Task Factors

Patient Factors

LATENT FAILURES

ERROR & VIOLATION PRODUCING CONDITIONS

ACTIVE FAILURES

ORGANIS-ATIONAL & CORPORATE CULTURE

CONTRIBUTORY FACTORS INFLUENCING PRACTICE

CARE MAN-AGEMENT PROBLEMS

DEFENCES/ BARRIERS

Page 22: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Causes of errors (CHUMS)

Lack of patient awareness of medicinesPhysical problems e.g. dysphagia, arthritisDispensing and ordering systemsLack of protocolsLack of knowledge and trainingTired, unwell, stressed etc.Verbal rather than written culture

Page 23: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Causes of errors (CHUMS)

Time pressureStaff turnoverDrug round interruptions (up to 12 per hour)Poor communication with pharmacy and GPLack of support from other healthcare

professionalsInaccurate medicines administration recordsPhysical environment –unpleasant smells,

poorly lit, noisy, shortage of space

Page 24: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

SolutionsImprove/increase education and trainingDrug round breaksRedesign the drug trolleyReduce number of medicines/dosesPrescribe medicines more evenly over the dayImprove communication with, and support

from, other healthcare professionalsAdequate policiesTechnology e.g. barcoding, ordering systems

Page 25: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

Summary

Prevalence of administration errors is high and needs reducing

Medicine-related and patient-related factors may increase the risk of error

Causes are multipleSolutions need to be developed to improve

systemsTechnology has a role

Page 26: Dr David Alldred Lecturer in Pharmacy Academic Unit of Medicines Management University of Leeds d.p.alldred@leeds.ac.uk

ReferencesAlldred et al 2011. The influence of formulation and medicine delivery system on medication administration errors in care homes for older people. BMJ Qual Saf DOI: 10.1136/bmjqs.2010.046318

Alldred et al 2010. The recording of drug sensitivities for older people living in care homes. Br J Clin Pharmacol 69:553-557

Alldred DP et al 2009. Care home use of medicines study. Medication errors in nursing and residential care homes – prevalence, consequences, causes and solutions. Report to the Patient Safety Research Portfolio. Available at http://www.haps.bham.ac.uk/publichealth/psrp/PS025_Project_Summary.shtml

Barber ND et al 2009. The Care Homes’ Use of Medicines Study: prevalence, causes and potential harm of medication errors in care homes for older people. Qual Saf Health Care 18, pp.341-6. Available at http://qshc.bmj.com/content/18/5/341.abstract

Dean B, Barber N. 2001. Validity and reliability of observational methods for studying medication administration errors. Am J Health System Pharm 58:54–9.