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DPO Meeting 14 December 2000. EDH Derek Mathieson (Ivica Dobrovicova). HRT Per Jonsson. BHT Mikael Angberg. Agenda. EDH Review of 2000 Pending Issues Work in the Pipeline Your Input BHT Past & Present Future HRT Future. Context. January 2000 (AS-SU) EDH = 4 staff - PowerPoint PPT Presentation
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CERN – European Laboratory for Particle PhysicsAdministrative Information Services
DPO Meeting DPO Meeting 14 December 200014 December 2000
EDHDerek Mathieson
(Ivica Dobrovicova)
BHTMikael Angberg
HRTPer Jonsson
CERNAIS
AgendaAgenda EDH
– Review of 2000– Pending Issues– Work in the Pipeline– Your Input
BHT– Past & Present– Future
HRT– Future
CERNAIS
ContextContext January 2000 (AS-SU)
– EDH = 4 staff – BHT = 2 staff
February 2000.. Present (AS-IDS)– EDH = 1.5 staff– BHT = 1 staff– HRT = 1 staff
CERNAIS
Status QuoStatus QuoDocument Web Workflow EDH 2.1 LegacyACB Yes Yes - -CFU Yes Yes -DAI Yes Yes - SIRIACGSM Yes Yes - -JOB Yes NO -Leave Yes Yes - -Material Request Yes Yes Yes -IS37 Yes Yes - -OSVC Yes Yes - SIRIACOvertime Yes NO Yes* HRPAF NO NO YesSchedule Yes Yes - -Shipping Yes Yes - -Temp Labour Yes NO Yes SIRIAC
CERNAIS
2000 Major Achievements2000 Major Achievements
New Workflow Manager(9 documents)
New Leave System(5 documents)
New Web Overtime System(2 documents)
Several New Small Documents(IS37, GSM, ACB)
Shut Down of EDH 2.1(2 documents remain)
Integration with CFU(workflow & DAI)
Internal Consulting &International Recognition
Lower maintenance
Technology Consolidation
Increased ProductivityRe-usable Components
High Service Level
CERNAIS
2000 Statistics2000 Statistics
147,000 hits on busiest day 2pm - 1 hit every 2 seconds
Web EDH 2.1Web EDH 2.1
# Users Support
Used in 31 countries (all continents) 4347 active web users 144,000 documents created Signature every 15 seconds
CERNAIS
2000 Pending Issues2000 Pending Issues
Final Shutdown of EDH 2.1 &The “last user”
EDHAdmin tools for DPOs
AVCL External people
Desktop & Document Searching
CERNAIS
Pipeline Work for 2001Pipeline Work for 2001 Power to the Users
– Web EDH Admin tools– Improved Web desktop– Import / export facility– Enclosures
Increased Productivity– Small Documents – Complex Procedures– AVCL
Increased Popularity– Extranet
CERNAIS
Your requests….Your requests…. Management of Intersection Codes … … … … …
CERNAIS
Help us… (help you)Help us… (help you)
Paper FormHow do I complete a purchase requisition?
See SPLHow do I complete a TID?
See FIHow do I complete an Overtime Request?
See HRKnowledge, Expertise & responsibility remains in client services
Electronic Forms
How do I complete a purchase requisition?Call EDH
How do I complete a TID?Call EDH
How do I complete an Overtime Request?Call EDH
Knowledge & Expertise in EDH programmers
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CERN – European Laboratory for Particle PhysicsAdministrative Information Services
BHT - Past, present & futureBHT - Past, present & future
Where have we been, where are we today and where are we going…?
CERNAIS
Review of year 2000Review of year 2000 1st year with WebBHT
– ~ 1100 BHT Reports on a busy day (Dec 2000)– BHT is used 24 H / day– Majority of users “happy” – Performance better than we thought
Yearly Bookclosing– Lot of work in BHT
Very small team (1 staff)– ~ 240 Remedies to BHT Team in 2000– Less russian collaboration– No technical students
“Temperature Check”– DPO’s
Improved stability + performance– Faster– Less “blockings”
CERNAIS
Review of year 2000 ctd..Review of year 2000 ctd.. Improved functionality
– Electronics Pool– Team accounting modifications– Monthly Totals for Contracts
Improved Extraction/Bookclosing– Usage of (EDH) WorkFlow– To be continued 2001…
Improved Admin Functionality– No more server side Java Scripts– To be continued 2001…
Improved Technical and User Documentation– http://ais.cern.ch/apps/bht/welcome.html
CERNAIS
Where are we today?Where are we today? General Application Status
– Stable application – much improved– Unstable extraction: Many data problems– Few functionality- and change requests– Not CERN ID dependent, instead PID
Ongoing Work– New Extraction with Oracle WorkFlow– Extension of Admin Tools– User Contacts: SPL, Teams
Support– AIS Help Desk does a lot ~ 30 % of all Remedies to BHT– 2nd , 3rd line support can be improved (with a larger team)– More User Contact?
CERNAIS
Where are we going – BHT 2001Where are we going – BHT 2001 Continue Extraction work – Better Data
– More reliable data – no interdependencies between ORIAC and SIRIAC
– Easier maintenance – Today it costs a lot– Higher visibility and easier error-tracing
ARTify BHT – EDH/HRT Architecture– Conform to the rest of the group– More standardised foundation– More potentiality for re-use – Easier to add functionality– Easier maintenance– Better application
CERNAIS
Where are we going – BHT 2001Where are we going – BHT 2001 New markets for BHT?
– SPL– FI – more data maintenance “outsourced”– External Teams – Do they need more functionality?– Activity Based Costing?
Improve our Client Service– More “temperature checks” – User Contacts– More Structured support (larger team)
CERN – European Laboratory for Particle PhysicsAdministrative Information Services
HRTHRT
CERNAIS
HRTHRT Phase 1 : Migration to Web
– December 2000 : Testing with Key Users– January 2001 : Feedback Loop– Early 2001
• Production• Switch off XL version
Phase 2 : Extended Functionality– Time dimension– Targetted function areas, e.g. training