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7/23/2019 Downtime Minimization Capabilities of SUM
http://slidepdf.com/reader/full/downtime-minimization-capabilities-of-sum 1/25
Martin Herrmann, Product Management Cloud & Lifecycle Management
SUM SL Toolset SP12
Downtime Minimization Capabilities of
7/23/2019 Downtime Minimization Capabilities of SUM
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
The information in this presentation is confidential and proprietary to SAP and may not be disclose
permission of SAP. This presentation is not subject to your license agreement or any other serviceagreement with SAP. SAP has no obligation to pursue any course of business outlined in this doc
presentation, or to develop or release any functionality mentioned therein. This document, or any
and SAP's strategy and possible future developments, products and or platforms directions and fu
subject to change and may be changed by SAP at any time for any reason without notice. The inf
document is not a commitment, promise or legal obligation to deliver any material, code or functio
document is provided without a warranty of any kind, either express or implied, including but not li
warranties of merchantability, fitness for a particular purpose, or non-infringement. This documen
purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors o
document, except if such damages were caused by SAP´s willful misconduct or gross negligence
All forward-looking statements are subject to various risks and uncertainties that could cause actu
materially from expectations. Readers are cautioned not to place undue reliance on these forward
which speak only as of their dates, and they should not be relied upon in making purchasing decis
Legal disclaimer
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Minimization of downtime is business critical
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
SUM is the tool: target system releases
Upgrade, EHPs, SPs for target releases
SAP Business Suite 7 Innovations 2011
SAP NetWeaver 7.3 and higher
EHPs and SPs for target releases
SAP Business Suite 7 Innovations 2010
SAP NetWeaver Process Integration (PI)
SAP NetWeaver CE, MI 7.1 and above
Example: SAP ERP 6
7.0 7.01 7.02SAP BASIS
04 7.0SAP NetWeaver
4.6C…6.40
7.0 EHP27.0 EHP1
SAP ERP 6.0SAP ERP 6.0 EHP 1
SAP ERP 6.0 EHP 2
Bottom line versio
relevant for ABA
R/3 4.6C & 4.7
BASIS 4.6D
SAP ERP 5.0
SAP BusinessSuite (BS) 7
SAP BS 7Innovations 2010
SAInnova
No path to
EHP 6H
EHP5
EHP4
EHP3
Ap
Up
Using SUM f
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Basic concept regarding downtime minimization capabi
SUM
SUM replaces tools
for upgrade, update, and implementing SPs.
Consolidated to SP StacksSAP EHPs
UP
Software
Update Manager
SAPehpi
SAPup
Upgrade
ABAP
ABAP
SAP EHPsSPS
UP
For maintenance activities that are supported
the usage of the substituted tool is no longer
starting Q1/2013 (except for SPAM
see SAP Note 1589311.
7/23/2019 Downtime Minimization Capabilities of SUM
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Business criticality of downtime for SAP systems
Version 1as-isprocedure
business downtimeproductive use
cool downsystem maintenance by
Software Update Manager
(SUM)
tests /
verification
r
Minimizing the planned business do
is in focus
of downtime minimization capabilitie
cust.
trsp.
technical downtime
7/23/2019 Downtime Minimization Capabilities of SUM
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Downtime minimization capabilities of SUM for ABAP ba
systems
• Parallel operation of production system and shadow system
• Import of the substitution set into the shadow tables during
operation (extended shadow) enables the following in uptim
–Activation ABAP loads (SGEN)
near-Zero Downtime Maintenance (nZDM)
Customer transports import (available on request, s
TODAY
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Configuration to minimize downtime
7/23/2019 Downtime Minimization Capabilities of SUM
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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Focus on downtime minimization in SUMBig picture
Uptime
Installation
preparation
SUM
standardmode
Uptime
Shadow
operation
Business Downtime
SUM
advanced
mode
Extendedshadow
operation
Business Downtime
Installation
preparationShadow
operation
Savings of
40-60% Savings
app. 50%
obsolete
SGENTechnicaldowntime
(system update)
Customer
transports.,add-ons,...
S y s t em
c o ol
d own
Technical
downtime
(system update +
custom transports)
T e s t &
v er i f i c
a t i on
S y s t em
r am
p u p
S y s t em
c o ol
d own
7/23/2019 Downtime Minimization Capabilities of SUM
http://slidepdf.com/reader/full/downtime-minimization-capabilities-of-sum 10/25© 2014 SAP AG. All rights reserved.
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Downtime minimization for AIMs and SGEN
Uptime
C onv er si on ,
m ai ni m p or t ,X P RA’ s
V al i d a t i on
R am p u p
C o ol d own
Shadow operation
Business Downtime
R e p o si t or y
o b j e c t s
AI M
s
S wi t ch
P o s t - pr o c e s si n g
N onr e p o si t or y
o b j e c t s
C u s t ..X P RA’ s ,AI M s
Customer trsp.
S GE N
Minimumdowntime
Move the most intensive time consumingAIMs to shadow
Optional parameter to run SGEN in Sha
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Downtime minimization capabilities of SUMQuick facts: near-Zero Downtime Maintenance (nZDM) feature of SUM
This feature enables the main import running in the shadow during
business downtime significantly by using the shadow instance for
Technical details:
Record & Replay technique for business transactions based
technology to ensure synchronization between shadow and pro
Minimizes manual effort:
all steps run automatically in background
needed tables are selected automatically
Minimal additional hardware requirement due to shadow-tec
DB space is independent from system size
only some additional DB space needed (80 – 350 GB)
Is available for all ABAP-based Business Suite products and
Integration (dual-stack)
SCN: DOC-32544
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Maintenance downtime improvements realized with nZDReference customer example (SAP ERP system, EHP update)
EHPInstaller
(Feb. 2012)
Cool downValidation &
ramp up
2:00 h
SUM withnZDM
(July 2012)
SUM withnZDM
(July 2013)
Cool down Technical downtime Transports &
manual steps
Validation &
ramp up
2:45 h 9:00 h 4:30 h 2:00 h
Technical
downtime
Transports
&
manual steps
Cool down Technical
downtime
2:45 h
Transports
&
manual steps
2:15 h
Validation &
ramp up
2:00 h
2:45 h
2:45 h
11:15 h
9:45 h
4:00 h 2:30 h
Business Downtime
Business Downtime
Business Downtime
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
TCO Lab Preview: nZDM for SAP ERP 6.0 EHP6
System Details:
• OS/DB: AIX/Oracle
• DB size: 1,7 TB
• System clone from a customer
Source:
ERP 6.0 SR3
Target:
ERP 6.0 with EHP6
Technical Usages:
• Central Applications
• Human Capital Management
• IS-Utilities
• Strategic Enterprise Management
Generation of ABAP loads during uptime Source: TIP Core LM TCO Lab measurements
hours
Minimum
Downtime
Overall
Uptime
5:41
2:31
Update with nZDM
Update w/o nZDM
Significant downtime reduction when using the nZDM capabilit
Software Update Manager for the Business Suite 7i2011
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Downtime minimization with nZDM of SUMhow it works
Uptime
Shadow
operation
Technical Downtime
• Move application tables that are touched by the upgrade/update to the shadow system (ca
• Equip them with a change recording replication (Record & Replay technique)
• DB changes in productive system during maintenance create triggers, changes are re
• Replication of DB changes: shadow instance tables are updated after the update pha
Extended shadow
operation
S wi t ch
t a b l e
s an
d
K er n
el
I m p or t
c on
t en
t
a p pl .T
a b l e
s
( T a b i m UP G )
A d j u s t c en
t r al
S AP NW t a
b l e
s
( x n c v - ph a s e s )
A d j u s t a p pl i c
a t i on
t a b l e
s
( p ar c onv u p g )
Conversion, main import, X
DDL
s
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Newest info + Troubleshooting nZDM
Information about:
Database/SUM SP specific restrictions
Solution (reference to guide)
Troubleshooting
note 1678564 “Restrictions, Database-specific Settings, and Troubleshooting of nZDM for SU
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Quick facts: import customer transports in SUM
Technical details:
All customer transports are considered, incl. SPAU & A
Depending on the transport object types, objects are auto
managed in uptime or downtime of the standard SUM m
procedure
Flexible regarding size and quantity of customer trans
No additional hardware requirement
Integration into Transport Management System (STMS), S
Change Request Management (ChaRM)
Available on request, see SAP note 1759080
This feature integrates the customer transports in the installation procedure. The busin
reduced significantly by using the shadow instance for certain customer transport obje
SCN blog:
customer transports import
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Import Customer transports to SUMHow it works
Customer tra
not enabled to
are integrate
SUM downtim
Customer transport objects
enabled to run in uptime
are integrated into the
shadow operations
Uptime Business Downtime
T e s t & v
er i f i c
a t i on
S y s t emr am
p u p
…
Shadow
operation
C u s t om
er
r e p o si t or y
o b j e c t s
P o s t - pr o
c e s si n
g
C u s t om
er
n onr e
p o si t or y
o b j e c t s
C u s t om er X P RA’ s ,AI M s
Mi ni m
um
d own
t i m e
Cust. transportsTechnical
downtime
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
How to identify shadow enabled customer transport ord
Based on a white list approach the transport orders are checked :
Objects with object type listed in the white list are moved to shadow instance White list currently contains about 100 entries of objects types
Examples for shadow enabled objects
– Dictionary objects (e.g. tables, view types, search help),
– ABAP objects (e.g. classes, programs, screens)
Examples for objects transported in downtime
– Roles,
– Authority objects,
– Forms,
– Customizing Uptime
b
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
How to get customer transports import in SUM
Request functionality by CSS ticket
Registration is managed by SAP development team
Support by SAP Active Global Support or SAP Consulting
Close cooperation with SAP development team ensured
1-2 pre-tests recommended (planned runtime ca. 5 days forImplementation)
Combined forces from SAP Active Global Support / SAP Consu
development and the customer specialists leads to successful
Import of customer transports is available on request: see SAP note 1759080
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Downtime minimization capabilities of SUM for SAP Busrelease and platform coverage
Downtime minimization capabilities of SUM are available for the following standard so
activities:
Apply a Support Package on …
... any ABAP-System with a target release based on SAP NetWeaver 7.0 Enhancement Package 2, SP8 or hig
– Apply Support Package 8 or higher (NW 7.02 SP8) on a SAP NetWeaver 7.0 Enhancement Package 2 syste
– Apply Support Package 5 or higher on a SAP ERP 6.0 Enhancement Package 5 System
– …
Install an Enhancement Package on top of …
… any ABAP-System with a target release based on SAP NetWeaver 7.0 Enhancement Package 2, SP8 or hi
– Install SAP Enhancement Package 5 on a SAP ERP 6.0 system with SAP Enhancement Package 4
– Install SAP Enhancement Package 2 on SAP NetWeaver 7.0 (ABAP)
– …
Upgrade your system to …
… any ABAP-System with a target release based on SAP NetWeaver 7.0 Enhancement Package 3 or higher, e
– Upgrade SAP R/3 4.6C to SAP ERP 6.0 Enhancement Package 6 (SAP Business Suite 7 Innovations 2011
– …
D b l f f d i i i i i
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Database platforms for downtime minimization
capabilities of SUM
Available for
Oracle, 10g or higher
IBM DB2 LUW, 9.7 FP4 or higher
Microsoft SQL, 2005 or higher
SAP MaxDB 7.9 or higher
IBM DB2 z/OS 10.1 or higher
SAP HANA 1.00.52 or higher
SAP Adaptive Server Enterprise (ASE) 15.7.0.103 (details see S
DB2 for IBM i 7.1 (details see SAP note 1809339)
Most current status
• for nZDM see SAP note 1678565 – “Prerequisites, Terms and Conditions for nZDM/SUM”
• For customer transports import see SAP note 1759080 – “Conditions for SUM including c
requests”
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Requirements using nZDM/SUMCalculation example
40 GB for SUM installation directory on central instance
12 GB for Download Directory with EHP data, kernel, stack XML
~ 10 GB free space in /trans (DIR_TRANS) directory (recommended)
~ 80 GB for temporary shadow system installation
Total estimated files space requirements using SUM nZDM:
for development or test system : ~ 170 – 290 GB
for production system : ~ 220 – 490 GB
Temporary space requirements using SUM:
~ 30 – 150 GB for selected application tables which are transferred to shadow systemNote: Depends on individual customer system (selected large tables). Pre-installation anal
~ 50 – 200 GB for logging tables
Note: Depends on user workload (update, insert, delete) and active recording time of relev
Additional temporary space requirements using SUM with nZDM:
Database
and
File System
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Key links for more information For customers and partners
Key links SCN
Business Continuity Community http://scn.sap.com/community/business-continuity
Software Logistics http://scn.sap.com/community/it-management/alm/software-log
SCN Blogs
Near-Zero Downtime Maintenance for SAP
Business Suite Systems
Considering of customer transports to minimize
the downtime of SAP Business Suite updates
Settings to activate downtime minimization
capabilities in SUM Software Update Manager (SUM): introducing the
tool for software maintenance
near-Zero Downtime Maintenance
Import customer transports
Settings of downtime minimization capabilities
Software Update Manager
Key Links SAP Service Marketplace
Software Update Manager, Update Guide http://websmp201.sap-ag.de/sltoolset
Road maps on SAP Service Marketplace http://service.sap.com/roadmap
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Thank You!
Contact information:
Martin Herrmann
email: [email protected]
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© 2014 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. Thiswarranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
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