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    DEVIATION

    INVESTIGATIONS

    A Proper Objective Perspective

    FDA USP Conference

    Irvine, CA

    December 5, 2008

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    Investigations

    Deviations (All departments)

    Out-of-Specification (QC Lab) Out-of-Trend (QC Lab)

    Raw Materials

    Components

    Containers/Closures

    API

    Finished Drug Product

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    Deviations

    Associated with limits vs. specifications

    GMP mistakes or errors

    Reprocessing or Rework

    Unapproved changes

    Performing an activity without proper training

    Outside of operating parameters or in-processcontrol limits

    Failure to follow written SOPs or approvedbatch record instructions

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    Deviations

    GMP mistakes or errors

    Good documentation errorsmissing entries,

    unexplained entries, improper corrections or editsto official records

    Environmental Monitoring over alert or actionlimit excursions

    Out of calibration

    Unplanned preventive maintenance or repairs toqualified equipment or systems

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    Deviation Investigations

    Root Cause(s)Thorough Investigations

    What vs. Why or How

    The 20 : 80 (what : why/how) Rule

    Corrective Actions

    Batch release dependent

    Preventive Actions

    Batch release independent

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    Deviation Investigations

    Deviation investigations must not be biased fromthe startFrom an FDA or cGMP perspective, the purpose of

    conducting a deviation investigation is not to release thebatch.

    The true purpose of a deviation investigation is to determine the root cause for the deviation\

    implement appropriate and meaningful corrective actions, and evaluate the implicated system (e.g., the training program) once

    a pattern of repeating deviations is noted.

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    Deviations Investigations

    vs. Batch Release

    (Product Impact Assessments)

    Batch release should be considered a separate and distinct QA

    function and activity!

    Product Impact Assessments should be done collectively(summation of all deviations) after an appropriate deviationinvestigation has been completed.

    All deviations must then be collectively evaluated at the timeof final batch release.

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    Deviations

    Root Cause(s)

    Documenting all attempts to identify, determine,

    confirm, or rule out potential root cause(s) Why and how did it occur

    Detailed descriptions (what, where, when, andwho) of the deviation vs. root cause investigation

    or assessments Definitive or Potential Root Cause(s)

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    Root Causes

    Definitive vs. Potential Root Causes

    THERE IS A BIG DIFFERENCE BETWEENWHAT HAPPENED VS. WHY OR HOW

    SOMETHING HAPPENED!

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    Corrective Actions

    Short term, immediate actions taken to corrector address the potential root cause(s) for each

    reported deviation Actions designed to eliminate or minimize the

    potential for recurrence of the deviation

    Must be initiated (accountability in a formal

    quality system) or completed prior to closing outof the investigation

    Corrective actions should be tracked and trendedin a quality system

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    Corrective Actions

    General FDA 483 Observation

    Corrective actions do not match or support

    definitive or potential root causes.

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    Deviations

    Preventive Actions Longer term actions designed to determine the

    effectiveness of corrective actions

    Actions designed to ensure the prevention or

    recurrence of deviations

    Preventive actions do not have to be initiated or

    completed prior to closing the investigation Preventive actions should be tracked, monitored

    for completion, and trended in a quality system

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    Preventive Actions

    Preventive actions must focus on systemevaluations and system level continuous

    improvement.

    Quality system improvement is more important

    to FDA than corrective actions (band-aid fixes

    necessary to just release a batch).

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    DeviationsFDAs Chronologic Expectations

    Deviation reported in real time

    Timely notification of QA (within 24 hours)

    Thorough root cause investigation

    Timely investigation (within 30 days)

    Corrective actions proposed and initiated or completed

    Investigation closed Implicated batch(es) released or rejected

    Preventive actions initiated and closed

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    Planned Deviations

    Planned deviations should be handled through theQA approved change control procedures.

    All changes should be evaluated for product

    impact, significance The need for requalification or revalidation

    Changes ultimately approved or rejected by QA.

    QA should insist that planned deviations not beused; all deviations should be unintentional,unplanned, or unexpected.

    Shutdown or validation protocols can also be usedin lieu of planned deviations.

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    Deviation vs. Out of Specification

    Preliminary investigation

    Purpose: Investigate to determine if the initial OOS test

    result is valid or invalid based on a review of the bench;do not discard sample preparation, pipettes, etc.

    Analyst error

    Sample preparation error

    Instrument error

    Reference standard

    Calculation error

    Failure to follow test method

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    Deviation vs. Out of Specification

    Once confirmed, invalid OOS test results

    should be converted to deviation

    investigations Confirmed valid OOS test results should be

    investigated through the OOS procedure

    Link to the failure investigation procedure forrejected materials, API, and/or finished product

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    Deviation Management

    Business Perspective Measures of efficiency and productivity

    Qualified suppliers

    Higher yields Process Optimization

    Routine global senior management visibility Competitive business strategic plans

    QA quality systems evaluation

    Regulatory insurance policy (CGMPs) Mission or Vision Statements

    Do it right the first time

    Quality First

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    Final Thoughts

    Deviation investigations are not an unusual orforeign concept to industry or in our normaloutside of work life

    Workers compensation or injury at work Consider steps taken with respect to EHS (safety or

    injury related) investigations, corrective action, andpreventive action program.

    Corrective actions are designed to target root cause(s). Preventive actions are designed to ensure corrective

    actions are effective in avoiding work related injuriesthrough appropriate system level improvements.

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    Contact Information

    CDR Jeffrey T. Yuen, MPH, MBA

    PresidentPrincipal Consultant

    Jeff Yuen and AssociatesP.O. Box 6026

    Orange, CA 92863-6026

    Phone: 714 282-1014

    E-Fax: 240 597-8351

    E-mail: [email protected]

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    Reproduction or Copies

    Further reproduction, copies, or use of this presentationwithout explicit permission from Jeff Yuen and

    Associates is strictly prohibited.