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Market Plan of
Dove Shampoo
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Dove Products
Dove
SOAP
SHAMPOO
HAIR SERUM
DEO
BODY WASH
CONDITIONER
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Dove: An overview
• A Product of UNILEVER.• Dove's products for hair damage repair offers
solutions for breakage and dryness as well as daily-use products.
• Dove in India has high Brand equity.• DOVE launched its hair care in May 07 and
now it’s the no. 1 in modern trade.
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Classifi cation of Dove Shampoo
COSMETICS
SKIN CARE
TURBINES
MAKE UP
HAIR CARE
HAIR COLOUR
HAIR GEL
CONDITIONER
OIL
SHAMPOO
HIGH PRICED
MID LEVEL
LOWER END
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LEVEL OF COMPETITION
BUDGETORY(ALL FOOD ITEMS, ENTERTAINMENT,
MOBILE RECHARGE,)
GENERIC(All hair care
products)
CATEGORY(ACROLANE, Medicated
shampoo, shikaki soap etc)
PRODUCT(sunsilk,
pantene,Garnier,etc)
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Mission & Objective
OBJECTIVE
To pass its mission and cause a positive influence in younger generation, pre teen & teenage girls
MISSION• Widening stereotype View of beauty.
• Inspiring women totake great care of themselves
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Market share of shampoos in India
• HUL is the leader with approximately 44% • P&G is the second-largest player, with a market
share of around 25%.
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TARGET CUSTOMERS
• UPPER MIDDLE CLASS AND PREMIUM CLASS PEOPLE
• Women: Youngsters Teens
Pre - Teens
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CHANNEL DISTRIBUTION
RETAIL OUTLET
MODERN TRADES
DOVE (HUL)
C& F
STOCKISTS
CSD
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Marketing strategies
• SALES PROMOTION: The sales promotions offer include giving out free Real Beauty T-shirts (on Rs 499 purchases ). All the free sampling is done for new products which are launched in the market.
• DIRECT MARKETING: Join "Your Dove" and register for Dove Dimension e-newsletter or magazine. Your Dove entitles the user to preview special offers and product innovations, articles access to beauty editors and expert's advice and provides tips to create their own personalised beauty care routines. Toll free contact numbers are available on the website for customer support and emergency calls
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• PUBLIC RELATIONS The most crucial aspects in the success of the Real Beauty campaign has been the effective use of PR to affect the consumers at the cognitive and then the affective stage. The "Dove in the News" section contains a number of press releases that were published in various newspapers and
magazines.
• THE REAL BEAUTY CAMPAIGN: Lastly, while the Real Beauty campaign, which is at the heart of Dove's marketing communications strategy, is creating waves in the media presently, not much can be said about the future of the campaign as it deviates ever so slightly from the previous positioning of the brand.
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COMPETITIVE ANALYSISPANTENE GARNIER CLINIC PLUS SUNSILK
P & G, Launched in Sept 2001
Loreal Brand, launched in 1991
HUL, launched in 1987
HUL, Launched in 1964
Focuses on superior quality of Product & Services
Focus on Individual Products more than its brand image & also on strength & innovation
Strengthens week hair, Prevents Breakage, softens rough hair
Fragrances colour ingredients are all well linked to cue overall synergy
Amino-Pro you complex Hair that’s stronger 10 times
Positions as nature based innovative Personal Care Brand
Positions as an anti dandruff with hair that shines
Positioned as the hair expert identified different hair needs & give her the desired results.
Endorsed by Katrina Kaif.
Uses blend of foreign & indian models
Uses mother & daughter bond,also uses teenage kids
Uses hair experts for their advertisement
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Pop of Dove
Available in different sizes
Available for different hair types
Almost at the same prices
Focuses on Indian hair problems
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DOVE: POD
Three times stronger, smoother & softer hair.
Focuses on emotional selling proposition
Its not just a shampoo it’s a therapy that repairs your hair & enhances the real beauty in you.
It does not use celebrity rather makes regular women to be its super model.
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Promotional & Communication Strategy
INTERVIEWS
ADVERTISING
BILLBOARDS
PANEL DISCUSSIONS
TV COMMERC
IALS
PROGRAMS
THE DOVE SELF-ESTEEM FUND
WEBSITE
Unconventional strategy
Strong emotional touch
Cross-selling Possibilities
Effective advertising, Free publicity
Continuously evolving the campaign
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Bonding
Advantage
Performance
Relevance
Presence
Mass appeal to all segments; high patronage
Better quality at affordable price
Mild, gentle, moisturizing
Health and beauty
More than 80 countries
BRAND DYNAMICS OF DOVE
High Loyalty/ Strong Share of
Wallet
Low Loyalty/ Weak Share of
Wallet
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Activities• Hair care: Contests • Hairometer challenge
“Real Beauty” and “Self Esteem Campaign”• Appealed to aesthetic needs of the consumers• Did not focus on functional benefits, but on need to feel good• Used oversized models, elderly women to convey the message
Dove Evolution Film• Shift from broadcast media to digital media, YouTube & Blogs• Film “evolution” viewed by 3 million visitors in 3 months• Marketing communications gave Dove a wide exposure
Dove Shampoo market positioning
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THANK YOU
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