„Dorfservice“ – Village Service

Eva Altenmarkter-Fritzer Ursula Feist

LINC 2010 – Kirchberg, 16.3.2010

Content

• Starting Position

• Aims

• Project Structure

• Measures / Services

• Challenges

• Outlook

Starting Position

Starting Position

Starting Position

Starting Position

• Demographical DevelopmentAgeing of the population

Out-migration

Increase of commuters

• Women‘s role model has changed

• Family structures have changed

Gaps in the social net

Aims

• To strengthen community based social structures by– Closing gaps in the social net– Mobilizing voluntary social work– Setting up a platform for social arguments in

the villages– Building up social networks in the district– Creating jobs for women returners

Project StructureFunding bodies

Employment Centre, Dept. 20 and Dept. 13 of the Carinthian Regional Government, Municipalities, Ministry of Social Affairs

Supervision team

Project executing organizationBoard of the Association for Household, Family and Business Service„Verein für Haushalts-, Familien- und Betriebservice“

External ConsultingFinancials, Controlling, Project

Development, Organization Development, Special Contents,

Qualification

Project Team1 Project Leader, 2 Project Coordinators

6 Staff Members of the Dorfservice in the villages

MunicipalitiesIrschen & Dellach , Berg & Greifenburg, Lendorf&Baldramsdorf, Mühldorf & Lurnfeld,

Trebesing & Malta, Rennweg & Krems

Administrative District for

Social Affairs and Public

Health

Providers of social work

in the villages

Voluntary Groups12 groups, 105 members

Services which close the gaps in the social net

Voluntary staff for emergency

service To be set up in groups, to be accompanied, to be

coordinated and trained

Service in exceptional circumstances

Short term continuation of and help in housekeeping

Information platform for social and health affairs

To strengthen community based social structures

through…

To set up a platform for social matters in the village

Networking and relationship

buildingcompetence centres, cooperation with

regional providers

Initializing, coordinating, organizing and enhancingfor ex. regular get-togethers for home care, yoga

course, meeting point Dorfservice, events to cultivate a network of contacts

To strengthen community based social structures

through…

To create jobs for women returners

Instruction and further training of the

staff membersVoluntary accompanying, communication, conflict

resolution, arguments regarding the elderly

To strengthen community based social structures

through …

Further Actions

Public Relationsin various local and regional media, through folders, homepage, events

Gaining funds for social matters

financial administration and implementation

Project Management

design, planning, implementation, documentation and evaluation

To strengthen community based social structures

through…

To strengthen community based social structures

through…Gaining funds for social matters

financial administration and implementation

Voluntary staff for emergency service

to be set up in groups, to be accompanied, to be coordinated

and instructed

Project Managementdesign, planning, implementation,

documentation and evaluation

Service in exceptional circumstances

short term help in housekeeping

Instruction and further training of staff members

voluntary accompanying, communication, conflict resolution,

arguments regarding the elderly

Initializing, coordinating, organizing and enhancing

for ex. regular get-togethers for home care, yoga course, meeting

point Dorfservice, events to cultivate a network of contacts

Networking and relationship building

competence centres, cooperation with regional providers

Information platform for social and health affairs

Public Relationsin various local and regional

media, through folders, homepage, events

Village Service

Information and Facts 2009

• 1231 performances in 8 member villages– Of which 966 voluntary performances– 1932 working hours/241,5 working days/48,3

working weeks– Social capital gained: € 19.320,-- – 243 clients cared of

• 13.616 km of voluntary driving service

Challenges

• Positioning of the new social structure in the overall system

• Setup of a network in the village and the district• To gain the users‘ confidence• Insurance issues for voluntary staff to be solved • Complete financing of the project• Conversion from project financing to regular

financing

Outlook

• Stabilization of the organization development process

• Evaluation 2007 – 2010

• In which way does the Village Service strengthen the social capital in the Region?

Thank you for your attention