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Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e- book collection: advice from the trenches GAELIC Training Camp, 16 November 2010

Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

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Page 1: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Dorette Snyman

Collection Developer: E-Resources

Unisa Library

The battle to build an e-book collection: advice from the

trenches

GAELIC Training Camp, 16 November 2010

Page 2: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Discussion of the Unisa Library experience in:

• Finding ebooks• Purchasing models• Content models• Selection criteria• Making e-books available • Advice to offer to other libraries

Page 3: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Battle is an orgy of disorder

George S Patton,

American general

Page 4: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

The battle to find e-books

• No single comprehensive source available• Combination of sources needs to be used• Book supplier & aggregator databases

• Coutts, Dawson, Blackwell, NetLibrary, Ebrary, MyILibrary

• WorldCat, Google Books• Publishers web sites• Publishers promotional material, visits & conferences• SANLIC offers• Requests from clients• Serendipity, or the chance encounter• Type of resource wanted will determine where we’ll look • Selection is an effort!

Page 5: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

What’s difficult to find?

• Textbooks• Older titles

– Excluding big publishers– Free titles may fill the gap– Google Editions

• Small and niche publishers• South African publishers• Different content models offered

Page 6: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Content models

• Publisher driven content– Compile collections to suit their marketing plan– Bulk selling of content = “big deal”

• Library driven content– Pick your own titles – time consuming– Individual titles on request– Often pre-requirement eg minimum value

• Patron driven content– Purchase based on patron use

• Dawson• MyILibrary

Page 7: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Purchasing models

• Individual titles• Subject collections – determined by publisher• Packages – by copyright year • “cherry pick” – or create your own collection• “the whole tutti” - or complete collections• Backfiles – historical collections• Unsuitable models:

– E-mailing the book in pdf or other format– Downloading to individual workstation– Individual password per person– Single user per title in publisher packages

Page 8: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

No battle plan survives

contact with the enemy

Colin Powell, US General

Page 9: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Selection (1)

• Budget– Separate budget for collections & “bulk buying”– Allocation within subject budget for individual titles– Vary between colleges and subjects– Digital assets and digital non-capitalised resources

• Selection decision:– Collection development policy– Criteria for selection– Preference to access in perpetuity– Title lists are scrutinized and circulated for approval

Page 10: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Selection (2)

• Content with opposing forces– Publisher vs aggregator platform– Collection vs individual title– Purchase vs subscription / lease– Front list vs available titles– E-only vs print + e– Single vs multiple user access– Unlimited vs restricted use– Copyright year vs publication year

• Full title list of available titles pre-requirement to order• No front lists may be ordered• Precise description of selected package or collection

Page 11: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Licence and technical issues

• Licence agreement / purchase agreement– First order on platform time-consuming– Due diligence (risk analysis) – Description of the collection in addendum to licence– Clauses required:

• Authorized users with remote access• Post-cancellation or post-termination availability• Educational use• ILL?

• Technical considerations– Authentication methods: IP vs passwords– Format of content – pdf, html– Persistent URL’s for linking

Page 12: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Procurement

• Publishers order record or individual title orders• Direct or via agent• Record of no. of volumes and title list• Processing licence agreement & signatures• Communicate with publisher re discounts • Updated addendums for existing agreements• Tracking payment through Finance dept. • Receive notification of access• Communication to collection development & cataloguing

Page 13: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Cataloguing

• 2-record approach• Source of MARC records – OCLC vs publishers vs self• Completeness of MARC record• Correct 856 field and item record• Fields must be correct to be retrievable in discovery tool • Problems with OCLC Collection Sets:

• 856 (URL) not always correct – persistent URL’s• Collections incomplete, do not match selection title list• Errors in records

• Publishers MARC records• Varying quality and completeness, UKMARC records• URL usually correct• Collections incomplete

• Keeping up with additions and deletions

Page 14: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Post- notification of access

• E-resource collection developer:– Publisher or platform on A- Z list– Completion of ERM record– Usage statistics– Initial announcement to users via newsletter

• Subject Collection Developers– Ordered collections available– Incorporate into marketing efforts

• Personal librarians, Information Desk– Communicate to users – on-campus and remote

Page 15: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Finding our e-books

• Searchable in OASIS library catalogue– E-books scoping in catalogue– Or searches limited to e-books

• Linking in prescribed and recommended reading lists• Listed on A-Z database web page• Listed as separate list in monthly New Books list• Will be retrievable in discovery tool (Encore)

Page 16: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Who is involved?• Collection development

– Subject collection developers– E-resource librarian

• Procurement– Serials – if subscription– Books – if a purchase

• Cataloguing– All catalogers involved

• Personal librarians– Marketing and raising awareness

• Information Desk, Request Services• Marketing• Training

Page 17: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Using our Millennium modules

Acquisitions

• Create bib record for publisher• Attach orders to publishers

record – collection developers• Dedicated fund code for e-

books – per college• Number of volumes• Fixed fields:

– Location: E-books– Asset type: electronic– Format : electronic

ERM

• Create erm record for publisher• Attach order records (related o)• Use Financial tab to total

payments – usage stats• Source of MARC record -

catalogers• Licence record - track progress

- Procurement• Contact record for publishers

contact persons – used by all• Supporting docs:

– Title lists– Collections purchased– Conditions, discounts, etc.

Page 18: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

All collection orders attached to one publishers record

Page 19: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Individual order with full information

Page 20: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

ERM – publishers record:Under Financial tab, record of payments per year with total

Page 21: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Full ERM record

Page 22: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,
Page 23: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Examples of recent requests

• Knowledge Resources: HR Survey 2009– Ebook in pdf, downloaded by e-mail link, valid for 2 hours, single

workstation

• Harvard Business Press– To lecturers only, after registration of course, individual student

per title, no institutional purchase

• Clinical Nutrition, 8th ed., Cengage Gale iChapters– Lecturers and students online copy, payment per credit card,

individual use only

• Introduction to Textiles: Textiles and apparel education and training at your finger tips. – Series of 8 courses, prices per student per module

Page 24: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Issues we need to resolve

• Policies and criteria• Boundary clarification between staff – internally and

inter-divisional• Communication channels• Publishers title lists. Slippages!• Turnaround time for loading MARC records • Mismatched title lists and MARC collection sets• Additions and deletions of titles – who?• Source of MARC records – other services?• ERM to upload MARC records• Prescribed titles – e-version available?• Investigate e-readers and mobile interfaces

Page 25: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

What advice?

• Communicate!• Get your work flow sorted• Complete order records • Contacts with publisher• Get the licence for the platform done first• Insist on the correct title lists• Document procedures• Constantly work on the mind change of staff into the e-

world

Page 26: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Valuable book

Anson, Catherine & Connell, Ruth R. 2009. E-Book Collections. SPEC kit no. 313.

New York: Association of Research Libraries, 2009.

http://www.arl.org/resources/pubs/spec/

Page 27: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

You have to fight a battle

more than once to win it

Margaret Thatcher, UK Premier

Page 28: Dorette Snyman Collection Developer: E-Resources Unisa Library The battle to build an e-book collection: advice from the trenches GAELIC Training Camp,

Questions?

Thank you

Dorette Snyman

[email protected]