Centre For Excellence in Universal Design (CEUD) Standards
Stimulate research Participate in Standardisation work nationally
and internationally Provide advice to stakeholders Encourage
compliance Education and Professional Development Incorporate UD
content into design curriculum Guidance on Universal Design for
teaching, examinations and accreditation Awareness Maintain a best
practice database (website) Promote awareness and
understanding
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Universal Design Assumes; Every person experiences barriers,
reduced functioning, some form of disability temporary or permanent
at some stage in life
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Irelands National Disability Strategy launched in September
2004 Disability Act 2005 Formation of; Centre for Excellence in
Universal Design (CEUD) January 2007 Built environment Products
& Services ICT 3
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Age
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Technology and Older People Universal Design and Technology for
Older People A Survey Tool for Assessing Technology Design for
Older People, in-situ, in an Irish Context St James Hospital and
TCD Pendant alarms and other difficult technologies
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Technology and Older People Mostly unsure or unaware of what
steps would occur after they had pressed the alarm button.
Understanding that batteries needed to be replaced from time to
time on the alarms Understanding that the alarms would not work
outside a radius of the home Buttons on tape recorders or DVDs that
were the same colour as the casing, and were very small and
difficult to see Symbols on controls that were difficult to
understand Difficulty in operating equipment due to reduced
mobility and dexterity, for example reaching down to operate a DVD
player placed at a low level relative to the ground.
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Technology and Older People Universal Design Survey tool
applied in the homes of 30 older people in the Liberties Area in
Dublin 8. All were over 65 years of age and most live alone. Draft
tool based on work of e.g. Lenker and Beecher 3 pilots of Tool
capable of generating quantitative scoring of the relative
difficulties the users had, and capturing qualitative data on the
design issues with which users struggled. designed to be of use to
a usability expert and an engineer with design experience.
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Technology and Older People Dramatic reading at Activage
Seminar Inspired by work of Alan Newell/Maggie Morgan
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http://www.universaldesign.ie/AGEING
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Size
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Size Data for Universal Design in Ireland (Anthropometry
Research, Penn State, USA)
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http://www.universaldesign.ie/SIZE
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Ability
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In-Home Displays Guidance
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http://www.universaldesign.ie/INHOMEDISPLAYS
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Lived experience of people using public sector websites
Research and guidance
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The research question What are the experiences of Irish people
in using Irish public sector websites, and what are the practical
implications regarding Universal Design for website managers?
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1. Literature review Literature review and initial key themes
and issues needing clarification Review of other literature sources
Review of other sources of data e.g. MeAC Analysis of NDA data Key
themes and issues identified in detail Data from website managers
AMAS business audit (usability) Site audits (DIT?) - accessibil ity
Key themes and issues validated User testing CONSULTATION Public
sector web managers Consultation: End users and their
representatives 2. Expert eval 3. Consultation Final report and
Recommend ations
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Research: key findings Initial interviews with some 1,300
people about their experience of these sites a relatively low rate
of usage (52%) of public service websites ostensibly due to lack of
interest particularly among groups who would benefit most from well
designed websites over 80% [n=679] of users reported no difficulty
in using these sites Persons with disabilities 3 times more likely
to encounter a difficulty
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Research: key findings Huge diversity in how people in Ireland
access and use the Web today - presents new challenges for public
sector organisations in terms of accessibility and usability For
those who do not use public sector sites, lack of interest type
responses may mask a wide range of issues, from accessibility
perceptions to a lack of relevance. While most respondents say they
have no difficulty in using these sites, a substantial number
report problems for fundamental tasks such as making applications
online and finding out about entitlements Self-assessment by site
owners may give an overly positive picture and downplay the
problems of "churn" where websites that achieve a certain level of
accessibility in one year are unable to sustain this subsequently
Online provision of public services offers considerable benefits
for government and society. There is a clear business case for
applying Universal Design principles and practices in delivering
these services online. In particular, planning UD into a site's
development has a much lower cost than "retrofitting Hundreds of
thousands of people in Ireland have conditions that may hamper Web
usability, and application of better design will improve website
usability for all users.
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The Guidance
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http://www.universaldesign.ie/WEB
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Universal Design for Customer Engagement in Tourism Services
This Irish Standard presents guidance for the use of Universal
Designs to improve the engagement between tourism services
providers and their customers, in: 1) Electronic based
communications 2) Written communications 3) Telephone
communications 4) Face to face communications
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http://www.universaldesign.ie/TOURISM
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Disability
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Funka Nu AB WRC Empirica MEASURES TO IMPROVE ACCESSIBILITY OF
PUBLIC WEBSITES IN EUROPE
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Content of the study Accessibility assessment of websites
Interview with webowners Stakeholder involvement
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Services to check Income taxes Job search by labour offices
Social security benefits Public libraries Enrolment in third level
of University education Health related services
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Meaningful accessibility Navigation, tab and focus. Documents:
pdf or word Forms Basic technical construction Multimedia
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Report Current status on accessibility Efforts/costs of
achieving accessibility Monitoring and reporting issues Commentary
on prepardness of MS for Directive
Universal Design Grand Challenge Student Awards 2014 29th May
2014 UDGC Peoples Choice Award Travelling perpetual trophy 1,000.00
in prize money (500 for the school plus 500 for the designer(s)
UDGC Judges Choice Award 2014 Trophy Travelling perpetual trophy
1,000.00 in prize money (500 for the school plus 500 for the
designer(s) http://www.universaldesign.ie/grandchallenge
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Meet the Normals Diversity is normal Grandma Betty Normal Mom
Mary Normal Dad Harry Normal Daughter Susie Normal Son Johnny
Normal Baby PJ Normal
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Universal Design Process
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Case Studies Diversity Evaluation Process Motivation Unit A
Unit B Unit C Unit D Unit E
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Case Studies Diversity Evaluation Process Motivation Equitable
Use Myself and Others Universal Design Process Thinking Creatively
Flexibility & Simplicity Perception & Error Effort &
Space Perception Cognition Action Case Studies
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Equitable Use Myself and Others Universal Design Process
Thinking Creatively Flexibility & Simplicity Perception &
Error Effort & Space Perception Cognition Action Case
Studies
Slide 45
Equitable Use Myself and Others Universal Design Process
Thinking Creatively Flexibility & Simplicity Perception &
Error Effort & Space Perception Cognition Action Case Studies
Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week
10 Week 11 Week 12
Slide 46
Equitable Use Myself and Others Universal Design Process
Thinking Creatively Flexibility & Simplicity Perception &
Error Effort & Space Perception Cognition Action Case Studies
Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week
10 Week 11 Week 12
Slide 47
Equitable Use Myself and Others Universal Design Process
Thinking Creatively Flexibility & Simplicity Perception &
Error Effort & Space Perception Cognition Action Case Studies
Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week
10 Week 11 Week 12 The Normal Family
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Equitable Use Myself and Others Universal Design Process
Thinking Creatively Flexibility & Simplicity Perception &
Error Effort & Space Perception Cognition Action Case Studies
Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week
10 Week 11 Week 12 Case Studies The Normal Family
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Equitable Use Myself and Others Universal Design Process
Thinking Creatively Flexibility & Simplicity Perception &
Error Effort & Space Perception Cognition Action Case Studies
Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week
10 Week 11 Week 12 Case Studies The Normal Family Design
Project
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Case Studies Diversity Evaluation Process Motivation Instructor
Guide.pdf Flexibility & Simplicity Equitable Use Project
Report.pdf Myself & Others UD Process Creative Thinking
Perception & Error Effort & Space Perception Cognition
Action Product Built Environment ICT Equitable Use Myself &
Others Introduction.ppt Learning Activities UD Process Creative
Thinking Introduction.ppt Learning Activities Flexibility &
Simplicity Perception & Error Effort & Space
Introduction.ppt Learning Activities Introduction.ppt Learning
Activities Perception Cognition Action Product Built Environment
ICT Introduction.ppt Learning Activities The Design Project Sample
Project Description Discover.ppt Define.ppt Develop.ppt Deliver.ppt
In Class Take Home In Class Take Home In Class Take Home In Class
Take Home In Class Take Home
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Royal Institute of Architects Ireland Annual Architecture
Awards 2013 1 st Universal Design Award sponsored by Centre for
Excellence in Universal Design Winner (and also Peoples Choice
Award) UCD Student Centre
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Institute of Designers in Ireland Universal Design Award
