Domestic LPG, Medical, Industrial and Speciality Gases · PDF fileDomestic LPG, Medical, Industrial and ... CUA GAS2016 for the supply of Domestic LPG, Medical, Industrial and Speciality

Domestic LPG, Medical, Industrial and Speciality Gases 1 February 2016 to 31 January 2021

• About the Contract • How do I use this Contract? • What’s on Offer? • Who are the Contractors? • How to Buy • Need more Information?

Contract No. CUA GAS2016 Last edited: 19 March 2018 Document No: 01697692

Buyers Guide – Gases CUA GAS2016

Department of Finance Page 2 of 39

About the Contract Contract Number Common Use Arrangement (CUA) GAS2016

Contract Term 1 February 2016 to 31 January 2021

Plus one extension option of up to two years

Status Mandatory Statewide

Refer to the maps at Appendix 3 that show the separate Regions.

The Price Schedules show the prices in each Region.

Categories • Domestic LPG in Bulk • Domestic LPG in Cylinders • Medical Gases • Industrial and Speciality Gases

Contract Manager A dedicated Contract Manager is available to help you to understand and get the most out of this contract. If you have any queries about this contract or this publication, please contact:

Sean Quintal Senior Procurement Manager Tel: (08) 6551 1499 Email:[email protected]

Government Procurement

Department of Finance

Level 4, Optima Centre

16 Parkland Road

OSBORNE PARK WA 6017

Postal Address: Government Procurement

Department of Finance

Locked Bag 11, Cloisters Square

PERTH WA 6850

Supporting Documents The following contract documents and other relevant information can be sourced from Contracts WA

• Price schedule – Industrial Gases

• Price schedule – LPG in Bulk and Cylinders

• Price schedule – Medical Gases

mailto:[email protected]

http://www.contractswa.finance.wa.gov.au/

https://www.contractswa.finance.wa.gov.au/resources/Price_Schedule_-_CUAGAS2016_Industrial_Gases.xls?

https://www.contractswa.finance.wa.gov.au/resources/Price_Schedule_-_CUAGAS2016_LPG_In_Bulk_and_Cylinders.xls?

https://www.contractswa.finance.wa.gov.au/resources/Price_Schedule_-_CUAGAS2016_Medical_Gases.xls?



How do I use this contract? CUA GAS2016 for the supply of Domestic LPG, Medical, Industrial and Speciality Gases is MANDATORY State-wide for all Western Australian public authorities.

Step 1 What’s on Offer? See what’s included in each category.

Step 2 Who are the Contractors? View the list of Contractors.

Step 3 How much will it cost? Go to Contracts WA to view the Price Schedules.

Step 4 Buy it! Buy directly from Contractors or their agents.

Buyers Hint Always quote the CUA number when buying any gas products from this CUA and check the invoices match the CUA Price Schedules.



What’s on offer?

Domestic LPG in Cylinders LPG cylinders delivered to customers:

• 9kg (non mandatory) and 45kg for domestic & commercial use.

• 15kg and 18kg forklift cylinders

LPG in Bulk Bulk LPG delivered directly into on-site tanks that are provided by the contractors.

Medical Gases Medical gases in bulk and cylinders as well as associated equipment delivered to customers, including:

• Liquid Medical Oxygen

• Liquid Nitrogen and Argon

• Nitrous Oxide

• Medical Oxygen and Oxygen Concentrators

• Carbon Dioxide

• Integrated Regulator/Flowmeters

Also includes a homecare oxygen service provided directly to patients’ homes and a facility management service for hospitals.

Industrial and Speciality Gases A large range of gas types in various sized cylinders, delivered to customers, including:

• Shielding and welding gases in different mixes

• Acetylene

• Nitrogen, Oxygen, Argon, Helium etc.

Gases are available in industrial, high purity and ultra high purity grades.



Who are the contractors? The matrix below lists all Contractors on the CUA and the categories they have been contracted to provide.

Gas Category Region Contractor

Domestic LPG in Bulk

Metro Elgas

All other Regions Kleenheat Gas

Domestic LPG in Cylinders All Regions Kleenheat Gas

Medical Gases All Regions BOC

Industrial & Speciality Gases All Regions BOC & Air Liquide WA



Air Liquide WA Pty Ltd

ABN 52 008 694 166

Contracted Category: • Industrial and Speciality Gases

Matthew Richter

T: (08) 08 9494 9637

F: (08) 9494 9682

E: [email protected]

Website: www.airliquide.com

Postal Address: PO BOX 1226 Booragoon WA 6954

Orders Via Customer Service and Invoicing Enquiries: T: (08) 9494 9600

F: (08) 9494 9682


Hours: 8.00am to 4.00pm Monday to Friday for general enquiries

After hours 1800 800 055

Comprehensive agent network throughout WA Perth based Customer Service Centre Online ordering facility




BOC Ltd

ABN 95 000 029 729

Contracted Categories: • Medical Gases • Industrial and

Speciality Gases

Alexander (Sandy) Hodges

Key Customer Executive

T: (08) 9456 6833 (Perth) M: 0415 262 089 F: (08) 9456 6832 E: [email protected] Website: www.boc.com

Postal Address: 57-61 Baile Road Canning Vale WA 6970

Orders Via: T: 131 262 F: 132 427 E: [email protected] BOC Territory Managers – Medical Gases Bev Chiera M: 0401 990 987 E: [email protected] Angela Te Haara M: 0428 108 676 E: [email protected] BOC Customer Service - Hospital Care Team T: 1300 363 109 E: [email protected] Invoicing Queries Medical Gases The Credit Healthcare Team T: 1300 669 957

E: [email protected] Website and online ordering enquiries/MyAccount Customer Service eTrading T: 1300 723 586 E: [email protected]

Continued over page

http://www.boc.com/









ABN 95 000 029 729

BOC Territory Managers – Industrial Gases

Metro Central (Welshpool/Kewdale and surrounds)

Jeremy Simon M: 0401 773 208 E: [email protected]

Metro North (Perth CBD and surrounds, Bassendean/Bayswater and surrounds)

Metro North (Malaga/Wangara/Osborne Park and surrounds)

Nathan Cox M: 0419 720 973 E: [email protected]

Luke Henry M: 0423 291 892 E: [email protected]

Metro South (Canning Vale/Bibra Lake/Armadale and surrounds)

Metro South (Kwinana/Henderson and surrounds)

Geoff Turner M: 0434 365 002 E: [email protected] Jason Hill M: 0434 367 996 E: [email protected]

Bunbury and surrounds David MacKinnon M: 0435 960 827 E: [email protected]

Geraldton and surrounds Michael Howe M: 0417 932 633 E: [email protected]

Karratha / Port Hedland and surrounds

Stephen Hamiwka M: 0435 656 089 E: [email protected]

Kalgoorlie and surrounds Alan Angwin M: 0438 515 604 E: [email protected]

Industrial Gases: The Credit Team

T: 131 262

E: [email protected] Hours: 8.00am to 5.00pm Monday to Friday

After hours 1800 653 572

Comprehensive agent network throughout WA Medical territory managers

Dedicated market account managers

Online ordering facility Customised cylinder management software













Elgas Limited

ABN 85 002 749 260

Contracted Categories: • Domestic LPG in

Bulk (Metro Region)

Carl Nickson

Sales Manager – Western Australia

T: (08) 6258 9902 M: 0477 355 997


Ash Hada

Regional Manager – Western Australia

T: (08) 6258 9900 M: 0466 206 891


Website: www.elgas.com.au F: (08) 9351 8888 Postal Address: PO BOX 5006 Beckenham WA 6107

Street Address: 50 William Street Beckenham WA 6107

Account Managers

Area Contact

North of the River Harrison Carnaby W: 6258 9900 M: 0401 698 232 E: [email protected]

South of the River

Abhi Singh W: 6258 9900 M: 0401 987 155 E: [email protected]

Orders Via: T: 131 161

F: 08 9351 8888


Invoicing Queries: T: 08 6258 9900

F: 08 9351 8888




http://www.elgas.com.au/







ABN 85 002 749 260

Hours 8:00am to 5:00pm Monday to Friday

After hours: 1800 626 988

24 Hour emergency: 1800 819 783

Comprehensive agent network throughout WA Dedicated market account managers

Online ordering facility



Wesfarmers Kleenheat Gas Pty Ltd (Kleenheat)

ABN 40 008 679 543

Contracted Categories: • Domestic LPG in Bulk

(Country Regions) • Domestic LPG in Cylinders

(Statewide)

Ron Hoddy

T: (08) 9312 9368 M: 0419 923 739

F: (08) 9312 9790


Postal Address: Campus Drive, Murdoch WA 6150

Orders Via: T: 132 180

F: (08) 9312 9705


Invoicing Enquiries: T: 132 180

F: (08) 9312 9714

E: [email protected] Hours: 8.30am to 5.00pm Monday to Friday

Emergency 1800 093 336

Maintenance 1300 660 459

Comprehensive agent network throughout WA Emergency after hours support






Buyers Hint: Always quote the CUA number when buying any gas products from this CUA and check the invoices match the CUA Price Schedules.

How to buy from this CUA? This CUA is mandatory state-wide.

The CUA prices are fixed so you can pick and buy from the contractors without calling quotes or tenders.

You should check the Price Schedules before buying from this CUA to determine the products you need and their pricing.

Orders should be placed directly with contractors by phone, email, fax or online. You can place orders with the contractors’ central office or directly with their agents – always quote the CUA number (GAS2016) and check that you are being charged the CUA price.

For the delivery of bulk gases the contractor will put in place a refill schedule frequency to ensure you do not run out of gas. You will be invoiced after each refill.

If you are using a contractor for the first time, you will need to establish a new account. BOC account holders will be registered to use the MyAccount system, which provides the ability to place and track orders, view invoices and manage cylinder holdings online.

All cylinders and bulk tanks incur a monthly or annual rental charge (also called a “facility fee”). Contractor reports can help you monitor the number of cylinders on site.

Payment You will pay accounts directly to the contractors. All payments shall be made within 30 days of receipt of the contractor’s invoice.

Payments may be made by Government purchasing card, cheque, cash or electronic transfer.

If you are paying by Government Purchasing Card, ask the contractor to send the tax invoice directly to you, the cardholder.

Delivery This CUA provides delivery throughout Western Australia.

The contractors have many agents and retail outlets in regional areas that hold stock and (in most cases) provide delivery to customers. Refer to Appendix 4: Agent Listing for a detailed list of agents.

Delivery pricing is based on a cost per cylinder and is detailed in the Price Schedule. Delivery pricing will be separately itemised on customer invoices.

The following delivery charges apply:

• A “Direct Delivery Charge” if the delivery is provided directly from the contractor’s depot and/or filling centre to the customer site;

• A “Handling Charge” if the delivery is provided from the contractor’s depot and/or filling centre to an agent or retail outlet;

Buyers Hint: You should return all empty cylinders as soon as possible so you are no longer charged rental.



• An “Agent Delivery Charge” if delivery is provided from an agent or retail outlet to the customer site, when requested by the customer. Deliveries can be undertaken by a third party arranged through the agent/outlet and charged to the customer at cost.

LPG, industrial and speciality gas customers will be charged a combination of Direct Delivery Charges, Handling Charges and Agent Delivery Charges as detailed in the Price Schedule.

Detailed delivery dockets and/or consignment notes must accompany each delivery. These will clearly outline what has been delivered and collected.

The contractor and its agents will load and unload all consignments (including empty cylinder collections) at the customer’s nominated locations.

Customers may also organise their own delivery from an agent, retail outlet or from any contractor’s depot at the customer’s cost. Cylinder Sizes

The contractors will provide all cylinder sizes as per the Price Schedule.

Where a contractor has available higher capacity cylinders of the same family (for example, in the case of a G size cylinder - a GM, GL and/or G2 size cylinder is available) then customers will be provided the same contracted gas pricing per cubic metre for each sized cylinder in any family and the rental and delivery charges will be the same for all cylinders in any family.

Management of Cylinders and other Rented Items (Excludes LPG items) Cylinder rental is a significant proportion of most customers’ total gas expenditure. Maintaining a suitable number of cylinders on site will reduce unnecessary cylinder rental payments.

Air Liquide and BOC provide solutions for better management of cylinder holdings through cylinder audits, aged cylinder reports and mechanisms for writing off cylinders at a reduced price.

Air Liquide Customers that identify lost or missing items, where rental has already been paid in excess of one-year, may request that Air Liquide write-off those items.

The customer will pay the cylinder price located in the Price Schedule less 50% of the rental already paid on the item in excess of one year.

Customers who return written-off items to the contractor will have the option to receive a refund for the amount it paid to write-off the item in exchange for paying that rental that would have been applicable up until its return.

Agent or Retail Outlet

Customer Site

Handling Charge

Direct Delivery Charge

Agent Delivery Charge

Contractor Depot

Buyers Hint: Hospitals will always receive on-site delivery of medical gas and will only be charged a Direct Delivery Charge



BOC Customers that identify lost or missing items, which rental has been paid on for more than one year, can request that BOC write-off those items. The reduced BOC write-off prices are listed in the Price Schedules for medical gas cylinders and industrial and speciality gases.

If missing items are found and subsequently returned to BOC no refunds will be provided to the customer, and no additional rental payments will be sought.

BOC’s methods to determine cylinder holdings and rental days are referred to in Appendix 2: Medical Gas Features.

Inhalo Medical Oxygen with Integrated Pressure Regulator/Flowmeter (400CD Inhalo) The manufacturer of the 400CD Inhalo product has issued a field safety notice for this medical device. The GCE device is supplied to BOC under the branding of Combilite part number 0710334 and in rare circumstances may have a broken pointer resulting in inaccurate readings of actual cylinder pressure.

BOC has implemented additional product testing prior to release from their sites, however there is a remote possibility that a pressure gauge pointer may fail during transit/handling. To confirm the product is not faulty customers are asked to conduct a check prior to use. Instructions on how to conduct a check can be found under Resources here.

Homecare Oxygen (Medical Gases Only) BOC provides a “Homecare Oxygen” service. Oxygen cylinders, concentrators and associated equipment are delivered directly to patients in their homes as directed by customers (eg. healthcare professionals in hospitals).

BOC can provide patient training and will connect and set up all equipment.

In regions where direct home delivery cannot be provided, BOC will have arrangements for patients, or their carers, to collect cylinders and provide alternative setup training.

Homecare services and pricing are detailed in the Price Schedule.

BOC will provide a monthly consolidated invoice to the customer detailing, as a minimum, the name of the patient, date of supply, quantity of oxygen supplied and any other relevant information.

Contractor and Customer Responsibilities For bulk gas, the contractor is responsible for:

• installing a tank that fits on the customer’s site; and

• connecting that tank to the customer’s facility.

The contractor is not responsible for the maintenance of the customer’s regulator(s) and downstream reticulation system.

Contractors will meet all costs of maintaining their tanks and cylinders in accordance with all applicable Australian Standards, codes of practice and other relevant regulations.

Customers are responsible for ensuring that their site housing any bulk tank or cylinder(s) is maintained, including:

• the maintenance of fencing, crash barriers and clearance of vegetation around their gas installation; and

https://www.contractswa.finance.wa.gov.au/resources/CUAGAS2016_BOC_400CD_Pre_Use_Check_Flyer.pdf



• dangerous goods licences, emergency plans and risk assessments under all applicable Australian Standards, codes of practice and other relevant regulations (Contractors can provide assistance – refer to FAQ’s below).

Adding and Removing Bulk Tanks New Bulk Sites Any customer site that does not currently have a bulk tank will be included under the CUA and receive the CUA price. The customer will be required to:

• prepare a compliant facility to store the tank at the customer’s cost; and

• pay the contractor’s reasonable cost of installation of the tank ex Perth.

Replacing Bulk Tanks Where a customer determines, in consultation with the contractor, that it will be more cost effective to replace an existing bulk tank with a larger or smaller bulk tank, then:

• for BOC medical gas tanks (including liquid oxygen, nitrogen and argon), and Elgas LPG tanks the cost of removal will be met by the customer; and

• for Kleenheat LPG tanks, the cost of removal will be met by the contractor.

The Customer will:

• prepare a compliant facility to store the tank at the customer’s cost; and

• pay the contractor’s reasonable cost of installation of the replacement tank ex Perth.

Removal of Cylinders and Bulk Tanks A customer may request removal of bulk tanks and cylinders from its site at any time provided it gives the contractor 30 days notice.

• For BOC medical gas tanks (including liquid oxygen, nitrogen and argon), and Elgas LPG tanks the cost of removal will be met by the customer.

• For Kleenheat LPG tanks, the cost of removal will be met by the contractor.

No tank or cylinder rental will be charged after the 30 day notice period and any advance rental payments that have been paid for the period after that date will be returned to the Customer.

Telemetry Telemetry is a technology that allows remote measurement of gas levels in bulk tanks. The contractor may install telemetry to ensure a bulk tank does not run dry.

Contractors will meet all costs associated with the installation, operation and maintenance of the telemetry system.



Need more Information? Other Policy Requirements Buyers should be aware of the following requirements under State Supply Commission policies and Treasurer’s Instruction 820, and whether or not they are applicable to purchases from this CUA:

Requirement Applicable to purchases made under this CUA?

Buyers must publish details of their purchase, or any variation to any purchase under this CUA, on TendersWA.

Yes, for all purchases above $50,000.

Buyers must record the purchase on the agency’s contract register, as instructed within the buying agency’s financial management manual.

Yes, for all purchases above $50,000.

Buyers must submit a procurement plan, and contract management plan to the State Tender Review Committee.

Yes, for all purchases above $5,000,000, for the Industrial and Speciality Gases category only unless the Accountable Authority approves otherwise in accordance with SSC policy.

Buyers must submit an evaluation report and any contract variation memo(s) to the State Tender Review Committee.

Yes, for all purchases above $5,000,000, for the Industrial and Speciality Gases category only, except where the Executive Director, GP, Department of Finance approves otherwise.

Buyers must involve the Department of Finance

No, buyers do not need to involve the Department of Finance when purchasing from this CUA.

Buyers must obtain approval from an authorised officer of the Department of Finance to purchase through an alternative arrangement to this (mandatory) CUA.

Yes, at all values, if the delivery location is in the Perth metropolitan region.

Please note that public authorities are not required to request advice or approval from the Department of Finance, regardless of value, when seeking an exemption from the minimum requirements of the Open and Effective Competition Policy and the use of mandatory Common Use Arrangements for a purchase from an ADE or an Aboriginal Business.

Complimentary Feedback and Complaints Resolution Finance aims to continuously improve the services it provides to Customers and welcomes feedback on the level of satisfaction experienced under this contract or with the Contractors’ performance. If you are dissatisfied with the goods and/or service provided by a Contractor or have any specific concerns, these should be discussed in the first instance directly with them.

If the problem or issue is not resolved to your satisfaction, then contact the Contract Manager at the Department of Finance.



Appendices Appendix 1: Frequently Asked Questions

Appendix 2: Medical Gas Features

Appendix 3: Maps

Appendix 4: Agent Listing

Appendix 5: Homecare

Forms and Tools Contractors Details

Price Schedule – Industrial Gases

Price Schedule – LPG in Bulk and Cylinders

Price Schedule – Medical Gases

Still need more information? Contact the Contract Manager

https://www.contractswa.finance.wa.gov.au/resources/Price_Schedule_-_CUAGAS2016_Industrial_Gases.xls?

https://www.contractswa.finance.wa.gov.au/resources/Price_Schedule_-_CUAGAS2016_LPG_In_Bulk_and_Cylinders.xls?

https://www.contractswa.finance.wa.gov.au/resources/Price_Schedule_-_CUAGAS2016_Medical_Gases.xls?



Appendix 1: Frequently Asked Questions Do I need to get quotes? No. This CUA offers fixed prices for all items.

Do I have to buy from this contract if I am purchasing from a regional location? Yes – this is a mandatory statewide CUA.

The contractors have regional agents that provide products at the CUA prices. In most cases, these agents provide delivery too.

Am I required to use the Contractors Terms and Conditions? No. The contractor has agreed to the Department of Finance’s (Finance’s) Request Conditions and General Conditions of Contract (August 2012). Do not agree or sign any alternative terms and conditions.

Where are the boundaries for each of the “Regions”? The region boundaries generally coincide with shire boundaries and are highlighted in the maps at Appendix 3. Pricing can be different in each region, so it is important to know which region you are in.

The regions are formed around the Health Department’s business regions because hospitals are the biggest customer for the gases provided under this CUA.

What other delivery options exist? You can collect items directly from the contractor’s agent but beware of rules regarding handling and transporting dangerous goods. Alternatively, you can arrange and pay for delivery by a transport company of your choosing.

How often will prices change and by how much? LPG prices will vary every month based on the Saudi Price for Propane and costs to produce LPG.

For non-LPG items, contractors can apply to Finance for annual CPI increases.

The Department of Finance (Finance) sends a circular to its customer database whenever a price variation occurs.

Contact the Contract Manager to get on this database.

How do I know my site is compliant with all regulations? The contractor can advise customers of the requirements for site compliance works, dangerous goods licences, emergency plans and risk assessments under all applicable Australian Standards, codes of practice and other relevant regulations.

For any site requiring a dangerous goods license as a result of the contractor providing gas to that site, the contractor, at no cost to the customer, will assist the customer with their application for a dangerous goods licence and assist the customer with maintaining dangerous goods licences and renewals.



The contractor will, at no cost to the customer and when requested by a customer, assist with the development of emergency plans and risk assessments for each customer site.

Who is responsible for making a bulk tank fit my site? In the first instance, the customer is responsible for preparing a compliant site to house a bulk tank. The contractor is then responsible for installing an appropriately sized bulk tank that keeps the site compliant whilst ensuring the customer will always have sufficient capacity on site to meet their needs.

If the contractor puts an inappropriately sized tank on a customer site then the contractor will pay the costs to have that site modified to fit the tank.

For existing sites that have a different supplier’s tank on site that needs to be changed over; the contractor will replace like-for-like with what is already on site.

However, if the site was not made to fit the tank currently on site then the contractor must offer a vessel that would make the site compliant. But, if that tank won’t sufficiently handle the site’s capacity requirements then the customer will pay to make the site compliant for a tank of equivalent size to that already on site.

If the contractor doesn’t have a tank of equivalent size to that already on site and puts a different sized tank on site, the contractor will pay to make the site compliant.

This can be a complex area. Contact the Finance Contract Manager if in doubt.

Why is bulk liquid nitrogen and argon in the medical gas category when these gases aren’t usually classed as medical? These gases were put into the medical gases category so hospitals that use these gases only have to deal with one contractor for all bulk gases.

Why aren’t G-size cylinders available for some BOC welding gases? BOC has upgraded certain G-size welding shielding cylinders to a F3VIPR cylinder size. The F3VIPR cylinder is a smaller, higher pressured cylinder that provides an increase in gas content and has an inbuilt regulator. There will be no change in price from a G-size to a F3VIPR cylinder, but cylinder prices reflect the increased gas content. Customers won’t need to make any modifications to their existing gas connections.

How do I find out how long I have been paying rental on a cylinder for? For medical, industrial and speciality gas customers the CUA has a provision for contractors to provide you with a six-monthly cylinder holdings report. The report will identify the number of days each cylinder on your site has been held and provide a serial number that can be used to try and locate cylinders. If customers cannot locate a cylinder that has been held over 365 days they can request that the cylinder is written-off.

Customers can also request for contractors to undertake an on-site audit at a cost. Medical gas customers can discuss audit requirements with the BOC Territory Manager.

Is the State Supply Commission policy on procurement plans, evaluation reports and contract management plans applicable to this CUA? The SSC policy relating to the development of procurement plans, evaluation reports and contract management plans for purchases over $5 million do not apply to this CUA for the provision of Domestic LPG and Medical Gases as these services are provided by single suppliers at fixed prices.

https://www.finance.wa.gov.au/cms/State_Supply_Commission/Procurement_Policy/Procurement_Planning_and_Contract_Management.aspx



How does Finance manage the contract? At the end of every quarter the contractor reports to Finance on a range of fields to enable Finance to monitor the performance of the contract against the key performance indicators and compliance with the terms and conditions of the contract.

Can I receive updates about this contract, including any price changes? Yes. Contact the Contract Manager to be added to the customer database so you receive updates about this CUA.



Appendix 2: Medical Gas Features



Appendix 3: Maps





Appendix 4: Agent Listing Kleenheat – LPG in Cylinders BOC – Medical Gases BOC – Industrial & Speciality Gases Air Liquide – Industrial & Speciality Gases



Kleenheat – LPG in Cylinders Region Agent Suburb/Town Delivery Details

Metropolitan

Bakers Hill Rural Supplies & Hardware Bakers Hill

Pick up from store Deliveries Wednesday, Friday

Bullsbrooks Produce Co Bullsbrook Pick up from store Deliveries on Friday

Dwellingup General Store Dwellingup Pick up from store Deliveries on Wednesday

Gidge Rural Gidgegannup Pick up from store Deliveries on Tuesday

AD and LM Nelson Jarrahdale Pick up from store Deliveries on Wednesday

Kleenheat Gas Kalamunda Kalamunda Pick up from store Deliveries Monday-Friday

Kleenheat Gas Kwinana Kwinana Deliveries Monday-Friday

Kleenheat Gas Mundaring Mundaring Pick up from store Deliveries Monday-Friday

S J Rural Supplies Mundijong Pick up from store Deliveries on Friday

Murray Rural Services Pinjarra Pick up from store Deliveries Wednesday, Friday

Serpentine Rural Supplies Serpentine Pick up from Store Deliveries on Wednesday

Waroona Rural Services Waroona Pick up from store Deliveries Wednesday, Friday

South West

Gozzi’s Gas & Plumbing Services Augusta Pick up from store Deliveries on Wednesday

Balingup Liquor & General Store Balingup Pick up from store Deliveries on Sunday

Kleenheat Gas Bunbury Bunbury Pick up from store Deliveries Monday-Friday

Farmco Boyanup Boyanup Pick up from store Deliveries Thursday, Friday

Boyup Brook Co Op Ltd Boyup Brook Pick up from store Deliveries Monday, Wednesday, Friday

Blackwood Hydraulics Bridgetown Pick up from store Deliveries Monday, Wednesday, Friday

Kleenheat Gas Busselton Busselton Pick up from store Deliveries Monday-Friday

Brian Fisher Fabrications Capel Pick up from store Deliveries Monday, Wednesday, Friday

Cowaramup Agency Cowaramup Pick up from store Deliveries on Friday

Donnybrook Farm Service Donnybrook Pick up from store Deliveries Wednesday, Friday



Region Agent Suburb/Town Delivery Details Naturalist Gas Supply Dunsborough Deliveries Monday-Friday

LP & JA Fryer Harvey Pick up from store Deliveries Monday, Wednesday, Friday

McDonald Transport Co Karridale Pick up from store Deliveries on Wednesday

McCay’s Mitre 10 Manjimup Pick up from store Deliveries Monday, Wednesday, Friday

Margaret River Timber & Hardware Margaret River Pick up from store Deliveries Monday-Friday

Nannup Self Service Nannup Pick up from store Deliveries on Wednesday

Vasse Gas Supply Vasse Pick up from store Deliveries Monday, Wednesday, Friday

Walpole Hardware & Rural Supplies Walpole Pick up from store Deliveries on Friday

Great Southern

Kleenheat Gas Albany Albany Pick up from store Deliveries Monday-Friday

Bowbridge Roadhouse Bow Bridge Pick up from store Deliveries Monday, Wednesday, Friday

Boxwood Hills Roadhouse Boxwood Hills Pick up from store

Bremer Bay General Store Bremer Bay Pick up from store Deliveries Monday-Friday

Broomehill Roadhouse Broomehill Pick up from store Deliveries on Friday

Cranbrook Supermarket & Newsagency Cranbrook

Pick up from store Deliveries Monday-Friday

Thornton’s Hardware Pty Ltd Denmark Pick up from store Deliveries Wednesday, Friday

Frankland General Store Frankland Pick up from store Deliveries Wednesday, Friday

BP Harris & Son Gnowangerup Pick up from store Deliveries Wednesday, Thursday

IGA Jerramungup Jerramungup Pick up from store

Katanning Hardware Katanning Pick up from store Deliveries Monday - Friday

Landmark Katanning Katanning Pick up from store Deliveries Monday - Friday

Kendenup Stores Kendenup Pick up from store Deliveries on request

Kojonup Co-Op Ltd Kojonup Pick up from store Deliveries Wednesday, Friday

Manypeaks Store Manypeaks Pick up from store Deliveries on Friday

Kamballup Roadhouse Kamballup Pick up from store Deliveries on Wednesday

Mount Barker Co Op Ltd Mount Barker Pick up from store



Region Agent Suburb/Town Delivery Details Deliveries on Wednesday

Ongerup Farm Supplies Ongerup Pick up from store Deliveries Monday - Friday

Pingrup Traders Pingrup Pick up from store Deliveries Monday - Friday

Carol’s Country Store Rocky Gully Pick up from store Deliveries on request

Cape Agencies Wellstead Pick up from store Deliveries on Wednesday

Wheatbelt

Arthur River Store Arthur River Pick up from store Deliveries on Wednesday

Badgingarra Rural & Hardware Badgingarra Pick up from store Deliveries on Friday

Ballidu Trading Post Ballidu Pick up from store Deliveries on Tuesday

Ninghan Spraying & Ag Services Beacon Pick up from store Deliveries on Tuesday

Bencubbin Ag Services Bencubbin Pick up from store Deliveries on Friday

Beverley Supermarket & Liquor Beverley Pick up from store Deliveries on Wednesday

Bindoon Trading Post Bindoon Pick up from store Deliveries on Tuesday

Bodallin Roadhouse Bodallin Pick up from store Deliveries on Wednesday

Boddington Service Station Boddington Pick up from store Deliveries on Friday

Bolgart Rural Merchandise Bolgart Pick up from store Deliveries on Tuesday

Brookton Supermarket Brookton Pick up from store Deliveries on Wednesday

Lynn’s Agri Service Bruce Rock Pick up from store Deliveries on Friday

Cadoux Traders Cadoux Pick up from store Deliveries on Friday

Calingiri Traders Calingiri Pick up from store Deliveries on Wednesday

Cervantes Hardware & Marine Cervantes Pick up from store Deliveries on Friday

Wilarra Home Hardware & Building Supplies Collie

Pick up from store Deliveries Monday-Saturday

Corrigin Delivery Service Corrigin Pick up from store Deliveries Wednesday, Friday

Cuballing Roadhouse Cuballing Pick up from store Deliveries on Friday

Cunderdin Farmers Co Op Ltd Cunderdin Pick up from store



Region Agent Suburb/Town Delivery Details Deliveries Wednesday, Friday

Dalwallinu Hardware Dalwallinu Pick up from store Deliveries on Friday

Landmark Dandaragan Dandaragan Pick up from store Deliveries on Wednesday

Darkan Roadhouse Darkan Pick up from store Deliveries on request

JK Williams & Co Dowerin Pick up from store Deliveries on Friday

Dumbleyung General Store Dumbleyung Pick up from store Deliveries on Wednesday

Duranillin General Agencies Duranillin Pick up from store

Gingin Trading Gingin Pick up from store Deliveries Wednesday, Friday

Goomalling Tractor Service Goomalling Pick up from store Deliveries on Friday

Guilderton General Store Guilderton Pick up from store Deliveries Wednesday, Friday

Waveline Hardware Hyden Pick up from store Deliveries on Friday

RDI Transport Jurien Bay Pick up from store Deliveries Wednesday, Friday

Landmark Kalannie Kalannie Pick up from store Deliveries on Friday

Karlgarin General Store Karlgarin Pick up from store Deliveries on Wednesday

DKT Rural Agencies Kellerberrin Pick up from store Deliveries on Tuesday

Kondinin Tyre & Battery Service Kondinin Pick up from store Deliveries on Friday

Maher Rural Services Koorda Pick up from store

Kukerin General Store Kukerin Pick up from store Deliveries on request

Kulin Hardware & Drapery Kulin Pick up from store Deliveries on request

KTY Electrical Services Kununoppin Pick up from store Deliveries on request

CCL Hardware Lake Grace Pick up from store Deliveries on request

Lake King Agencies Lake King Pick up from store Deliveries on request

Lancelin Hardware & Hire Lancelin Pick up from store Deliveries on request

Ledge Point Trading & Hardware Ledge Point Pick up from store Deliveries on Friday

Marvel Loch General Store Marvel Loch Pick up from store



Region Agent Suburb/Town Delivery Details Deliveries on request

Combined Rural Traders Merredin Pick up from store Deliveries Monday, Wednesday, Friday

Landmark Merredin Merredin Pick up from store Deliveries Monday, Wednesday, Friday

Miling Fuel & Merchandise Miling Pick up from store Deliveries on request

Landmark Moora Moora Pick up from store Deliveries Wednesday, Friday

Muchea Irrigation & Rural Supplies Muchea Pick up from store Deliveries on Friday

Sippes Mukinbudin Mukinbudin Pick up from store Deliveries on request

Landmark Narembeen Narembeen Pick up from store Deliveries on request

Ballards of Narrogin Narrogin Pick up from store Deliveries Monday-Friday

Landmark Narrogin Narrogin Pick up from store Deliveries Monday-Friday

New Norcia Trading Post New Norcia Pick up from store Deliveries on request

Newdegate Hire Pty Ltd Newdegate Pick up from store Deliveries on request

Landmark Northam Northam Pick up from store Deliveries Monday-Friday

Nungarin General Store Nungarin Pick up from store Deliveries on request

Pingaring Agsolutions Pingaring Pick up from store Deliveries on request

Pingelly Trading Company Pingelly Pick up from store Deliveries Tuesday, Thursday

Quairading Tyre & Battery Solutions Quairading Pick up from store Deliveries on request

Yilgarn Agencies Southern Cross Pick up from store Deliveries on Friday

Gull Tammin Roadhouse Tammin Pick up from store Deliveries on request

Tincurrin Rural Service Tincurrin Pick up from store Deliveries on request

Toodyay Home Traders Toodyay Pick up from store Deliveries on Friday

Varley Agsolutions Varley Pick up from store Deliveries on request

Ewen-Foley Agencies Wagin Pick up from store Deliveries on Friday

Wandering Tavern Wandering Pick up from store



Region Agent Suburb/Town Delivery Details Deliveries on request

Westonia General Store Westonia Pick up from store Deliveries on request

Ewen Trading Supplies Wickepin Pick up from store Deliveries on request

Williams Rural Suppliers Williams Pick up from store Deliveries on Friday

Wongan Hills Rural Vision Wongan Hills Pick up from store Deliveries Wednesday, Friday

Woodanilling General Store Woodanilling Pick up from store Deliveries on request

Landmark Wyalkatchem Wyalkatchem Pick up from store Deliveries on request

Wubin Trading Wubin Pick up from store Deliveries on request

Yelbeni General Store Yelbeni Pick up from store Deliveries on request

Yerecoin Traders Yerecoin Pick up from store Deliveries on request

York & Dist Co Op Ltd York Pick up from store Deliveries on Friday

Midwest

Landmark Carnamah Carnamah Pick up from store Deliver on Friday

Carnarvon Timber & Hardware Carnarvon Pick up from store Deliveries Monday, Wednesday, Friday

Family Shopping Centre Coorow Pick up from store Deliveries on request

Bayview Coral Bay Coral Bay Pick up from store Deliveries on request

Murchison Traders Cue Pick up from store Deliveries on request

Shark Bay Marine & Hardware Denham Pick up from store Deliveries on request

Dongara Hardware Dongara Pick up from store Deliveries on request

Eneabba General Store Eneabba Pick up from store Deliveries on request

Exmouth Fuel Supplies Exmouth Pick up from store Deliveries on Friday

Gas House Geraldton Geraldton Pick up from store Deliveries Monday-Friday

Greenhead General Store Greenhead Pick up from store Deliveries on request

Leeman Fuel & Liquor Leeman Pick up from store Deliveries on request

Meekatharra Corner Store Meekatharra Pick up from store



Region Agent Suburb/Town Delivery Details Deliveries on Friday

Landmark Mingenew Mingenew Pick up from store Deliveries on Friday

Landmark Morawa Morawa Pick up from store Deliveries on Wednesday

JK Plumbing Gas & Maintenance Mount Magnet Pick up from store

Mullewa Farm Supplies Mullewa Pick up from store Deliveries on request

CT & L Woodcock Northampton Pick up from store Deliveries on Friday

Landmark Perenjori Perenjori Pick up from store Deliveries on Wednesday

Sandstone Store Sandstone Pick up from store Deliveries on request

Sweetmans Hardware Three Springs Pick up from store Deliveries on request

Jims Mechanical Service Wiluna Pick up from store Deliveries Monday-Friday

Yalgoo General Store Yalgoo Pick up from store Deliveries on request

Goldfields

Condingup Tavern Condingup Pick up from store Deliveries on request

Goldfields Oka Coolgardie Pick up from store Deliveries on request

Kleenheat Gas Esperance Esperance Pick up from store Deliveries Monday-Friday

Longy’s General Welding Grass Patch Pick up from store Deliveries on request

Hopetoun Caravan Park Hopetoun Pick up from store Deliveries on request

Kleenheat Gas Kalgoorlie Kalgoorlie Pick up from store Deliveries Monday-Friday

Kleenheat Gas Kambalda Kambalda Pick up from store Deliveries Monday-Friday

Goldfields Four Wheel Drive Laverton Pick up from store Deliveries Monday-Friday

Leinster Contracting Services Leinster Pick up from store Deliveries on request

Earth Australia Contracting Pty Ltd Leonora Pick up from store Deliveries on request

Menzies Roadhouse Menzies Pick up from store Deliveries on request

Whitfield Bros Pty Ltd Norseman Pick up from store Deliveries on request

Landmark Ravensthorpe Ravensthorpe Pick up from store Deliveries Monday-Friday





Combined Pilbara & Kimberley

Territory Rural (please call Kleenheat on 132 180 for any queries)

Broome Pick up from store Deliveries Monday- Friday

Elders Ltd Derby Pick up from store Deliveries on request

Tarunda Supermarket & Caravan Park Fitzroy Crossing

Pick up from store Deliveries on request

Halls Creek Caravan Park Halls Creek Pick up from store Deliveries on request

Auski Tourist Village Hamersley Range

Pick up from store Deliveries on request

Pilbara Water & Ice Karratha Pick up from store Deliveries on Friday

East Kimberley Hardware Mitre 10 Kununurra Pick up from store Deliveries on request

Marble Bar Roadhouse Marble Bar Pick up from store Deliveries on request

Newman Hardware Newman Pick up from store

Roos Plumbing Newman Pick up from store Deliveries on request

Nullagine Roadhouse Nullagine Pick up from store Deliveries on request

Ess Onslow Service Station Onslow Pick up from store

Kleenhouse Gas Port Hedland Port Hedland Pick up from store Deliveries Monday-Friday

Tom Price Tourist Park Tom Price Pick up from store Deliveries on request



BOC – Medical Gas BOC will deliver medical gases to all hospitals.

Where this delivery is made direct from Perth or via a BOC Gas and Gear outlet the “Direct Delivery Charge per Cylinder” will apply.

Where this delivery is made by a local agent, the Customer will be charged a “Handling Charge Per Cylinder” but will not be charged a “Direct Delivery Charge per Cylinder” (which is the same amount) and will not be charged an “Agent Delivery Charge Per Cylinder”.

BOC – Industrial & Specialty Gas Metro

Canning Vale Depot Direct Delivery Charge applies. Next day delivery for orders by 17:00 BOC Gas & Gear Welshpool

BOC Gas & Gear Malaga Combined Wheatbelt, Great Southern & South West

BOC Gas and Gear Bunbury For locations within 40km of Bunbury: Cost of delivery = Direct Delivery Charge + Handling Charge Delivery within 24 hours.

Albany Cranbrook Kellerberrin Nungarin

For locations greater than 40km of Bunbury: Cost of delivery = Handling Charge + Agent Delivery Charge (POA) Alternatively, arrange and pay your own transport company to collect from the agent and pay BOC only the handling charge.

Augusta Cunderdin Kojonup Ongerup Balingup Dalwallinu Kondinin Pemberton Ballidu Dandaragan Koorda Pingelly Beacon Denmark Kulin Quairading Bencubbin Donnybrook Lake Grace Southern Cross Beverley Dowerin Lake King Tammin Boddington Dumbleyung Manjimup Wagin Boyup Brook Frankland River Margaret River Walpole Bridgetown Gingin Merredin Watheroo Brookton Gnowangerup Moora Williams Bruce Rock Goomalling Mount Barker Wongan Hills Brunswick Harvey Mukinbudin Wyalkatchem Busselton Hyden Nannup York Capel Jerramungup Narembeen Cervantes Kalannie Narrogin Collie Karridale Newdegate Corrigin Katanning Northam

Combined Midwest & Goldfields BOC Gas and Gear Kalgoorlie For locations within 40km of Kalgoorlie or Geraldton:

Cost of delivery = Direct Delivery Charge + Handling Charge Delivery within 24 hours. BOC Gas and Gear Geraldton

Boulder Esperance Leonora Perenjori Kalgoorlie and Geraldton: Cost of delivery = Handling Charge + Agent Delivery Charge (POA)

Carnarvon Exmouth Meekatharra Ravensthorpe

Coorow Greenhead Mullewa Salmon Gums

Cue Jurien Bay Nabawa Yalgoo



Denham Kalbarri Norseman Yuna Alternatively, arrange and pay your own transport company to collect from the agent and pay BOC only the handling charge.

Eneabba Laverton Northampton

Combined Pilbara & Kimberley Karratha Kununurra

For locations greater than 40km of Karratha and Port Hedland: Cost of delivery = Handling Charge + Agent Delivery Charge (POA) Alternatively, arrange and pay your own transport company to collect from the agent and pay BOC only the handling charge.

Port Hedland Newman Broome Onslow Derby Paraburdoo Halls Creeks Tom Price



Air Liquide – Industrial & Speciality Gases Region Address Suburb/Town Delivery Details

Metropolitan

Bayswater Pick up from store Direct delivery provided by ALWA

Gosnells Pick up from store Direct delivery provided by ALWA

Henderson Pick up from store Direct delivery provided by ALWA

Malaga Pick up from store Direct delivery provided by ALWA

Mandurah Pick up from store Direct delivery provided by ALWA

Midvale Pick up from store Direct delivery provided by ALWA

O’Connor Pick up from store Direct delivery provided by ALWA

Osborne Park Pick up from store Direct delivery provided by ALWA

Pinjarra Pick up from store Direct delivery provided by ALWA

Rockingham Pick up from store Direct delivery provided by ALWA

Walliston DC Pick up from store Direct delivery provided by ALWA

Wangara Pick up from store Direct delivery provided by ALWA

Welshpool Pick up from store Direct delivery provided by ALWA

Combined Wheatbelt,

Great Southern & South West

Northam Pick up from store

Toodyay Pick up from store Local delivery to customers

Merredin Pick up from store Local delivery to customers

Southern Cross Pick up from store Local delivery to customers

Moora Pick up from store Local delivery to customers

Cuballing Pick up from store

Cunderdin Pick up from store

Darkan Pick up from store

Kellerberrin Pick up from store



Region Address Suburb/Town Delivery Details Local delivery to customers

Narrogin Pick up from store Local delivery to customers

Wagin Pick up from store

Yealering Pick up from store

Kalannie Pick up from store

Kondinin Pick up from store

Lake Grace Pick up from store

Pingrup Pick up from store

Albany Pick up from store Local delivery to customers

Mount Barker Pick up from store Local delivery to customers

Kojonup Pick up from store Local delivery to customers

Gnowangerup Pick up from store Local delivery to customers

Tenterden Pick up from store Local delivery to customers

Bridgetown Pick up from store Local delivery to customers by agent Direct delivery to customers by Air Liquide

Bunbury Pick up from store Local delivery to customers by agent Direct delivery to customers by Air Liquide

Busselton Pick up from store Direct delivery to customers by Air Liquide

Collie Pick up from store Local delivery to customers by agent Direct delivery to customers by Air Liquide

Denmark Pick up from store Local delivery to customers by agent Direct delivery to customers by Air Liquide

Harvey Pick up from store Local delivery to customers by agent Direct delivery to customers by Air Liquide

Manjimup Pick up from store Local delivery to customers by agent Direct delivery to customers by Air Liquide

Margaret River Pick up from store Local delivery to customers by agent Direct delivery to customers by Air Liquide



Region Address Suburb/Town Delivery Details

Combined Midwest & Goldfields

Geraldton Pick up from store Local delivery to customers

Carnamah Pick up from store

Exmouth Pick up from store

Kalgoorlie Pick up from store

Kambalda Pick up from store

Esperance Pick up from store

Ravensthorpe Pick up from store Local delivery to customers

Combined Pilbara & Kimberley

Karratha Pick up from store

Port Hedland Pick up from store

Kununurra Pick up from store

Broome Pick up from store Local delivery to customers

Derby Pick up from store Local delivery to customers


Appendix 5: Homecare BOC – Homecare