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DOLLAR TREE FAMILY IDLIAR.
C3 Reservations Quick Reference Guide
Sup pl ier & Carri er Users
C3 Solutions
Page 1 of 11
TABLE OF CONTENTS
1 INTRODUCTION ...............................................................................................................................................................3
1.1 TARGETED AUDIENCE AND OBJECTIVES ..........................................................................................................3
1.2 TECHNICAL REQUIREMENTS ............................................................................................................................3
1.3 LOGIN PROCESS ...............................................................................................................................................3
2 DASHBOARD ....................................................................................................................................................................4
3 CREATING A RESERVATION ..............................................................................................................................................5
4 EDITING RESERVATIONS ..................................................................................................................................................7
4.1 EDITING QUANTITIES, SIDS OR RESCHEDULING ...............................................................................................7
4.2 CANCELLING RESERVATIONS ...........................................................................................................................11
Page 2 of 11
DOLLAR TREE FAMILY,,. IDLIAR
1 INTRODUCTION
1.1 TARGETED AUDIENCE AND OBJECTIVES
This document is intended for Suppliers or Carriers needing to create delivery appointments for Shipments (SIDs) created in the CVP. In order to schedule an appointment, an SID is required. Please refer to the CVP Quick Reference Guide to obtain an SID. Its objectives are to:
Overview system navigation Define process for scheduling and editing reservations
If you need further assistance after reading this guide contact [email protected]
1.2 TECHNICAL R EQUIREMENTS
Browsers: C3 Reservations is compatible with the two (2) latest major versions of the following: Chrome, Firefox, Edge Chromium, Safari (Safari 14 and up will not support Flash Player anymore). Internet Explorer is no longer a supported browser. Screen resolution: 1280x1024 minimum for Business users
1.3 LOGIN PROCESS
1. To receive a username and password, email [email protected] and provide the below: a. Current Shipment ID b. First and last name of the person responsible for cr
c. Email address for the person listed above d. If multiple usernames are needed, please list the inf
to: https://c3reservations.com/dollartree/
eating the appointments
ormation above for each user
2. Go3. Enter the Username and Password you were provided. (Note: passwords are case-sensitive.) You will be
required to change your password upon initial login. 4. Click the Login button. You will access the home page shown below. (Note: First time users will need to
click ‘Accept’ on the Acceptable Use Policy generated upon first login to C3.)
If you have
forgotten your
password you can
retrieve it here.
Page 3 of 11
Pending Reservation (0) Q
Filters : StateExecution (0/0)
,,, / /
,,,/"
/ /
/
/ /
/
Type (0/4)
, /
,/
/ /
/
I ::>
T Incoming ,/ Reservatio~;{{j)
,1 ,- ' I
/ I
:Q ff T I /~/:::~,~~(Ml Ty~( 0/ 4) V
I I
/ /
+ New Shipment
\ D
On Site Reservation (1)
Filters: StateExec ution (0/0) V
2 DASHBOARD
This section provides a visual overview of the supplier’s home screen view, which lists all your existing reservations. This is the first page you will see when you log into the system.
Click the plus sign to
create a new reservation
(see section 3) Toggle between appointments
at various DC locations
Use the search engine
to search by
Reservation # OR
Shipment ID.
Quick search bar- Enter
Shipment ID (SID),
Reservation # (if
already scheduled)
Or Search by
Shipment ID Search by
Reservation #
Page 4 of 11
3 CREATING A RESERVATION
. What
PO Header Information
SID#
• Details
Shipment ID
SID! 142%80 '9 OeliveryWindowfrom.11/27/2020 Carrie..-Cefticlnternattooal EvlffitCOde: SUyerCode.OEPT SIDType_W
Line#
ao 123463558499006-001
. Where
LoadType Units Cases SKUCOunt
8
e Shipment X
What e . Where . When
Reservation Detail s
Unload Type • Cases or Pallet Quantity (if pallets)• ----------------------ValutitrtqUirtd valueitrtquntd
Contact Name Phone#
Email Comment
This section shows how to create a new reservation in C3 from a Shipment ID.
Step 1: Click the ‘Plus’ sign from the top right corner as indicated in Section 2.1 to create a new reservation.
Step 2: What. On “What” tab, enter the SID and click on “Add SID”.
Step 3: Details. Fill out the remaining fields under Reservation Details. Mandatory Fields are bordered in red and must be filled out.
To enter multiple SIDs on one truck,
continue to enter additional SIDs,
clicking “ADD SID” each time until all Shipment IDs have been entered.
Note: If a reservation already exists
for the SID, an error box will appear
and you will not be allowed to make a
reservation. To reschedule the
existing reservation, see section 4.1.
Once added, click here for SID details
Click pencil, to review or modify
shipment details if required.
Click the “check mark” to save
or “x” to cancel.
Click Continue
Contact Name, Phone, and
Email are informational and
used if our DC needs to contact
someone regarding the
reservation.
Click Continue
Note: The “Cases or Pallet
Quantity” field units refers to
the number of pallets
(palletized shipment), slip
sheets, or cartons (floor load).
Page 5 of 11
113:30 EST Available I
8 .___I _ ____.
Step 4: Where. On the Where button:
The DC associated with the shipment ID is pre-populated. Verify but No Action Required.
What Details 8 Sites Warehouses
-WI k 1000 Comme Le Pace Berwick, PA 8603- Truck S114J Ext 240 & 242
Berw1 k PA OCfi.Be PA
. When Note: Prepaid shipments for
Family Dollar Distribution
Centers require the supplier to
be on the approved drop list in
order to schedule a drop
appointment.
Click Continue Step 5: When. On the ‘When’ tab:
Select Delivery Date from Calendar Select available time desired
DECEMBER 20 ...
OEC
' 10
13 ,. 15 16 17
20 21 22 23 " 27 28 29 30 31
11 12
• 19
26
Time Slice Selector
Available Time Slices
110:45 EST
111:00 EST
111:15 EST
Available I Available I Available I
11 30 EST Available
111:45 EST Available I 112:00 EST Available 11 112:15 EST Available I 112:30 EST Available I 112:45 EST Available I 113:00 EST Available I 113:15 EST Available I
Summary of reques t
so,
14306803
Delivery Window From
Delivery Window To
Sne&Warehouse
Berwick Berw11;k, PA
29
12/18/2020
1 10 EST
Note: This system does not
prevent you from scheduling
or rescheduling same day
appointments. However,
Dollar Tree and Family Dollar
Distribution Centers WILL NOT
accommodate same day
appointments. Drivers will be
turned away at the guard
shack if the appointment was
not scheduled or rescheduled
at least 1 day prior to delivery.
Click Approve
C3 sends confirmation email to creating user with Reservation #.
This Reservation # MUST be presented to the guard for entry to the DC.
Page 6 of 11
+ New Shipment Reservations Shipment ID @ A
14296801
00 I SID#: 142968 01 D Site & Warehouse: Chesapeake - , Cases: 1 ETA Date: 12/05/2020
4 EDITING RESERVATIONS
4.1 EDITING or RESCHEDULING RESERVATIONS
Search by SID (PO) number:
Step 1: To edit OR reschedule a current reservation, click the search engine box at the top right corner of the screen. You can search by Shipment ID or by reservation number.
Click the magnifying glass. Enter reservation # or Shipment ID in the search bar. Hover over and click the clock (reservation #) or shopping cart (shipment ID). Then click the small magnifying glass on the right.
Click the search returned item to open the Shipment reservation and begin amending.
Search by SID or Reservation on the Dashboard
Select the DC. Then Click the Incoming Reservation and then Amend.
Page 7 of 11
DollarTree Chesapeake
1tion (0) Q ff T
1 (0/0) Type (0/4) V
X
Incoming Reservations (1)
Filters: St ateExecution
+ New Shipment Reservations Sh
Q ff T On Site Reservatio n (0)
0/4 V Filters: StateExecution (0/0) Type
X
Amendment Shipment Berwick (569170) X
. What PO Header Information
""' 14306804l
e oetalls
Shipment ID
SID!! 14306803[] DeltveryWilldow From: 12121no20 Canier: E~entCode BuyerCode:OEPT SIOTypeW
SIOl!:14306 ~ DeltveryWindow From:12121no20 Caniel'.Cefticlntematiooal EventCode: Suyercooe· DEPT SIOT','PeW
. Where
-~~;J ~i----------------------~ ETADa te:12/30nD20
DeliveryWllldowTo:i:n=
EveotDesc. '------------------------'
'""'" "'"
CONTINUE
Amcmdmonl Sh1pmont Berwick (569170) X
What
Reservation Details
Celtlclnternatlonal
u,, ,dTy
Uve
Comment
. Details w .... ,
>< If not listed, enter carrier name
Overridden Duration
CasnorP1lle1Quaomy(l11N1lelll ,~ --------------------
Contact Name
Phone#
C Recalculate Ouratioo
. When
CONTINUE
Step 2: Add, Remove or Edit Shipments.
To add an SID, follow the steps in 4.1 to go to Amend option Enter the SID you’d like to Add in the SID# blank and click “Add SID” Once the new SID appears in the box on the screen, click “Continue”
Click here to edit or delete
Click pencil, to edit shipment details.
Click Trash can to delete.
Click Continue
Fill/modify the details as required on the “Details” tab
Click Continue
Page 8 of 11
Amendment St11pment Berwick (569170) X
. What
• Reschedule this appointment?
Summary of request
so, 143 >8 )3,143168 J4
Delivery Window From
Delivery Window To
BE -rw r-k · Berw1CK. PA
33
12 1820201130
Details . Wh«e . Wheo
"
"
Amendment Stnpment Berwick (569170) X
. What
• Reschedule this appointment?
Summary of request
.,, 14306803, 143uo804
Delivery Window From
Delivery Window To
Sne&Warehouse
Berwick Berwick. PA
33
12/18/202011 30
. Details Where . Wheo
'1 X
"
AMEND&ACCEPT
Verify the “When” tab shows both SIDs now.
Click Amend/Accept
Step 3: Reschedule Date/Time of Reservation:
To reschedule the reservation: on the WHEN screen toggle the slider bar next to “Reschedule this appointment?” from grey to green.
Page 9 of 11
Amendmsnl Slupmlfll Berwtck (569170) X
•-Al>SChedule this al)C)()6n1ment?
OECEM8EJl20 • < )
17. 19
.,.. ... •-· Time Slice Selector
Avallabl• Tlm• SllcH ~
1 11.lSEST Ava~
1 1130EST Available I I 11 45EST Available I I 12J)OEST Available I I 12-1sEST Available I
12:30EST _______ Available
I 1300EST
I 1315EST
EJOEST
Available I Available I Avail~
Review Your Amendment X
Reservation Details
Requested Date Time: 12/ 18/20201130
(;s onCode J Comment
- 12/ 18/ 202012 :30
CLOSE AMEND&ACCEPT
•-Summary of request
Del1veryWIOdowfrom
o.llvery Window To
c:> .___I _ _____,
If rescheduling, Select the new date and time and click the amend button at the lower right.
Click Amend/Accept
Select a reason code and input any comments.
Click Amend/Accept
to save changes
Note: C3 sends email to
original appointment
submitter.
Page 10 of 11
... ~ - ~ ..... . ... ~----~
e Cancel X
Reason Code
ETA Update d
Comment
X
CANCEL
4.2 CANCELLING RESERVATIONS
Step 1: Search for the SID or Reservation number (Step 1 in 4.1) or select from the dashboard:
Click on the reservation box and a pop up will appear. Click the down arrow. Select “Cancel” from the drop down list.
1 Reservati on (0) 0. lf T
ateE xecution (0/ 0) Type (0/ 4) V
Incomin g Reservat ions (1)
Filt ers : St ateExecu t ion (0/ 0)
0. ff .,.
Type (0/4) V
1569162 SID#: 14296801 Chesapeake, VA Scheduled Date: 11/ 31
• APPROVED
Load Type: Cases or Pallet Quantity (if pallets): 60 ~
On Site Reservati on (0) 0. lf
Filte rs : StateE xecut ion (0/0) Type (0/4)
0 X
AMEND
Comment
~Amend
Select Reason code and input comments.
Click Cancel to
save changes
Page 11 of 11