Does Your Enterprise Have A Security Gap ?

Fast • Reliable • Certified • Secure • Data Recovery

Does Your Enterprise Have A

Security Gap ?

HDI Sacramento Chapter August 16th, 2011


What Is The Data Security Gap?

How Can You Close That Gap?

Questions & Answers

Agenda


All Storage Devices Fail


I NEED MY DATA NOW!


Main Causes of Device Failure and Data Loss

Hardware Failure RequiresProfessional Data Recovery


Who Can You Trust?


Ponemon Institute Survey:

• First national study on security of data recovery operations

• 636 IT Security/IT Support professionals surveyed• All verticals, including business and government• Focus on third-party data recovery services• Goal: Confirm or dispel belief that confidential and

sensitive data may be at risk when in the possession of a disreputable third-party data recovery service provider.

The Risk of Choosing theWrong Recovery Vendor


Myth Buster: “We never send data out for recovery!”

Source: The Ponemon Institute Study: “Security of Data Recovery Operations”


Surprise Factor:Loss of Sensitive Data Drives Vendor Engagements



Known Factor:Data Recovery Vendors Selected by IT Support



Risk Factor:IT Security Not Involved In Selection Process



83% reported a breach

19% breached at data recovery vendor

43% due to vendor’s lack of security protocols

Data Recovery Providers Could Put Your Data at Risk



The Smoking Gun


Closing the Data Security Gap


NIST Special Publication (SP) 800-34 Updated language to Section 5.1.3

“Organizations may use third-party vendors to recover data from failed storage devices. Organizations should consider the security risk of having their data handled by an outside company and ensure that proper security vetting of the service provider is conducted before turning over equipment. The service provider and employees should sign non discloser agreements, be properly bonded, and adhere to organization-specific security policies."

Source: Contingency Planning Guide for Federal Information Systems, Section 5.1.3: Protection of Resources

New NIST Guideline: Proper Security Vetting


BITS/Financial Roundtable/Shared Assessments• Standardized Information Gathering (SIG) tool (SIG.V6)

updated October, 2010

Do third party vendors have access to Scoped Systems and Data? (backup vendors, service providers, equipment support maintenance, software maintenance vendors, data recovery vendors, etc)? If so, is there:

• Security review prior to engaging their services (logical, physical, other corp controls)

• Security review at least annually, on an ongoing basis

• Risk assessments or review

• Confidentiality and/or Non Disclosure Agreement requirements

• Requirement to notify of changes that might affect services rendered

SIG/AUP Auditing Tools


FDIC• Action items discussed

• Internal memo to be distributed to FDIC Examiners• Letter to be distributed to Financial Institutions

• Updates to FFIEC handbook

FDIC Vendor Mgt Guidelines


Negligent or unethical data recovery technicians Unprotected networks housing restored data files Lost or compromised data during transit Switch-up of client data Improper disposal of unwanted storage devices Recovered data returned with viruses or malware

Risk Points During Data Recovery


Vet Your Data Recovery Vendors


Demand Proof: Proof of internal information technology controls and data security

safeguards, such as SAS 70 Type II audit reports Certification by leading encryption software companies Proof of chain-of-custody protocols and certified secure network Vetting and background checks of all employees Secure and permanent data destruction when required Use of encryption for data files in transit Proof of a certified ISO-5 (Class 100) Cleanroom


Checklist for Vetting Data Recovery Vendors


Technology

Certifications

Protocols

DriveSavers Best Practices


We Can Save It!


Choose Your Service Option


Live 24/7 Support


Approved GSA Contractor - #GS-35F-0121S

• Annual SAS 70 II Security Audits• High Security Service Available• Certified to recover encrypted data• DOD-approved data erasure process


Recap

Data loss does occur Data recovery companies are used often Critical data is at risk of breach You can close the security gap Vet the security protocols of data

recovery service providers


Q & A


Michael Hall, [email protected]

415.382.8000 ext 126

Rob Matheson

Corporate Account [email protected]

415.382.8000 ext 136

Thank you

Documents

Does Your Enterprise Have A Security Gap ?