12
Document Management MIR Status Customer Assessment Medupi Kusile Ingula 765kV DocMan Process Training 90% 80% 15% 45% SPF System Training 80% 40% 40% 60% Hyperwave System Training 0% 30% 50% 50% Compliance 60% 45% 60% 75% General Support Satisfaction 50% 70% 63% 45% Documentation Management Authorised Draft Authorised Under Review To be revised Process 50 4 20 3 Procedure 10 4 0 2 Guideline 0 1 0 0 Standard 0 3 0 0 Policy 10 2 5 3 Template 2 1 1 1 DocMan Process Training SPF System Training Hyperwave System Training Compliance General Support Satisfaction 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Customer Satisfaction Index Medupi Kusile Ingula 765kV Process Procedure Guideline Standard Policy Template 0% 20% 40% 60% 80% 100% 50 10 10 2 4 4 1 3 2 1 20 0 5 1 3 2 3 1 Documentation Management To be revised Authorised Under Review Draft Authorised

Document management projects dashboard display

Embed Size (px)

Citation preview

Document Management MIR Status

Customer Assessment Medupi Kusile Ingula 765kV

DocMan Process Training 90% 80% 15% 45%

SPF System Training 80% 40% 40% 60%Hyperwave System Training 0% 30% 50% 50%Compliance 60% 45% 60% 75%General Support Satisfaction 50% 70% 63% 45%

Documentation Management Authorised Draft Authorised Under Review To be revisedProcess 50 4 20 3Procedure 10 4 0 2Guideline 0 1 0 0Standard 0 3 0 0Policy 10 2 5 3Template 2 1 1 1

DocMan Process Training SPF System Training Hyperwave System Train-ing

Compliance General Support Satisfac-tion

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Customer Satisfaction Index

Medupi

Kusile

Ingula

765kV

Process Procedure Guideline Standard Policy Template0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

50 1010

2

44

1 32

1

200

5 1

32 3 1

Documentation Management

To be revised

Authorised Under Review

Draft

Authorised

Document Management Status on Medupi Project

Reports Menu

Legend: Performance assessment Legend: Trend of KPI Score

0 - 49%

>50 - 69% Area of Concern

>70 - 100% Good

No data Not Measured

Document Management KPI DashboardKey Performance Indicators Achieved KPI Score Required score Performance assessment Trend of KPI Score

KPI 1: DocMan Process Training 4.5 3 Good

KPI 2:SPF Training 2.905 3 CrisisKPI 3: MIR Documentation 3 3 ConcernKPI 4: Compliance 2 3 Crisis

KPI 5: General Support Satisfaction 4 3 Concern

KPA Measurement

DocMan Process Training 90%SPF System Training 40%

DocMan Process Training 80%

MIR Documentation 60%

Compliance 45%

General Support Satisfaction 50%

MIR Document Management Good Concern Crisis

Up to date for all packages 75% 0% 25%

Reflecting incomming and outgoing transmittals 90% 0% 10%

Documentation Duplication (UI, DRG no) 0% 60% 40%

Reflects hardcoppy storage / location of records. 0% 55% 45%

SPF Documentation Management Good Concern CrisisUpdate,load document into SPF & attached workflow 0% 55% 45%Review,consolidate, include comments, submite for transmital 70% 0% 30%Internal Eskom drawings and documentation approval time 70% 0% 30%External Eskom drawings and documentation approval time 75% 0% 25%SPF index register report 0% 65% 35%

Crisis situation - needs urgent attention

Upwards trend compared to historic data

Even trend (no change) compared to historic data

Downwards trend compared to historic data

SPF System TrainingDocMan Process

Training MIR DocumentationCompliance

General Support Sat-isfaction

0%

10%

20%

30%

40%

50%

60%

70%

80%

40%

80%

60%

45% 50%

Documentation Management

Up

dat

e,lo

ad d

ocu

men

t in

to S

PF

& a

ttac

hed

wo

rkfl

ow

Rev

iew

,co

nso

lid

ate,

in

clu

de

com

men

ts,

sub

mit

e fo

r tr

ansm

ital

Inte

rnal

Esk

om

dra

win

gs

and

do

cum

enta

tio

n a

pp

rova

l ti

me

Ext

ern

al E

sko

m d

raw

ing

s an

d d

ocu

men

tati

on

ap

pro

val

tim

e SP

F i

nd

ex r

egis

ter

rep

ort

0%

20%

40%

60%

80%

100%

55% 65%

45%30% 30% 25% 35%

70% 70% 75%

SPF System

Up to date for all packages Reflecting incomming and outgoing transmittals

Documentation Duplication (UI, DRG no)

Reflects hardcoppy storage / location of records.

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

75%90%

25%10%

40% 45%

60% 55%

MIR Document Management

CrisisConcernGood

Document Management Status on Kusile Project

90%

80%

60%

40%

50%

75%

Customer Satisfaction Index

DocMan Process Training

SPF System Training

Quality of Work

Alignment to URS needs

General Support Satisfaction

Hyperwave Training

Document Management Status on Kusile Project

90%

80%

60%

40%

50%

75%

Customer Satisfaction Index

DocMan Process Training

SPF System Training

Quality of Work

Alignment to URS needs

General Support Satisfaction

Hyperwave Training

Document Management Status on Kusile Project

CSI

DocMan Process TrainingSPF System TrainingQuality of WorkAlignment to URS needsGeneral Support SatisfactionHyperwave Training

90%

80%

60%

40%

50%

75%

Customer Satisfaction Index

DocMan Process Training

SPF System Training

Quality of Work

Alignment to URS needs

General Support Satisfaction

Hyperwave Training

Status

90%80%60%40%50%75%

Ingula Processes

PRZ201-496 ProcessPRZ201-497 ProcessPRZ201-487 ProcessPRZ201-488 ProcessPRZ201-489 ProcessPRZ201-498 ProcessPRZ201-491 Process

DESIGN CONTRACT PROCESS (AS-IS)DESIGN CONTRACT PROCESS (TO-BE)CONTRACTORS DESIGN /ALTERNATIVE DESIGN SUBMISSION PROCESS (INGULA)DRAWING/DESIGN REVIEW PROCESS (LOT A-E) (INGULA) FABRICATION DRAWINGS ISSUE PROCESS (LOT A-E)CONSTRUCTION DRAWINGS ISSUE PROCESS (CIVIL)CONSTRUCTION DRAWINGS REVIEW PROCESS (CIVIL)

28-Apr-09 1 Authorised 28-Apr-09 1 Authorised 28-Apr-09 1 Authorised 28-Apr-09 1 Authorised 28-Apr-09 1 Authorised 28-Apr-09 1 Authorised 28-Apr-09 1 Authorised

765 Processes

PRZ201-467 ProcessPRZ201-468 ProcessPRZ201-469 ProcessPRZ201-470 ProcessPRZ201-471 ProcessPRZ201-472 ProcessPRZ201-476 ProcessPRZ201-477 ProcessPRZ201-478 ProcessPRZ201-479 ProcessPRZ201-480 ProcessPRZ201-481 Process

Manage project contractual documentation process (As-Is)Submit Contractor DocumentsProcess (TO-BE)Issue Technical Documents Process (TO-BE)ISSUE REQUEST FOR CHANGES WITHIN SCOPE OF WORK (AS-IS)Issue Proposed Field Technical ChangeProcess (AS-IS)ISSUE NON-CONFORMANCE (AS IS)Submit Contractor DocumentsProcess (TO-BE)Issue Proposed Field Technical Change (TO-BE)Issue Non-ConformanceProcess (TO-BE)PROCUREMENT PROCESSISSUE REQUEST FOR CHANGES WITHIN SCOPE OF WORK (TO-BE)MANAGE PROJECT CONTRACTUAL DOCUMENTATION PROCESS (TO-BE)

Document Management Status on Medupi Project

18-May-09 0 Authorised 18-May-09 0 Authorised 18-May-09 0 Authorised 18-May-09 0 Authorised 18-May-09 0 Authorised 18-May-09 0 Authorised 18-May-09 0 Authorised 18-May-09 0 Authorised 18-May-09 0 Authorised 18-May-09 0 Draft18-May-09 0 Authorised 18-May-09 0 Authorised

Document Management Status on Medupi Project