QUICK GUIDEDC C250 / C360 /

C450

Online Support: www.fujixerox.com.my/support

Website : http://www.fujixerox.com.my

PRINTED BY FUJI XEROX OFFICE COLOR PRODUCTVersion 1.0 updated Nov 2006

Thank you for purchasing the Fuji Xerox Document Centre C3000. This Quick Guide will provide you with the normal operating procedures, maintenance and precautions.

For details about copying and faxing features please refer to the User Guide (Copier) and the User Guide (Facsimile).

For details about printing and scanning features please refer to the User Guide (Printer/Scanner).

The philosophy and objective of the training is to guide users in taking advantage and the best possible way in utilizing the machine.

Always set the Fuji Xerox printer device as a default and gain full benefits from it :

1) Capture Attention • Color emphasizes critical information and conveys a sense of professionalism• Color increases reader’s attention and recall by 82%• Color gains readership by 80%• Color makes an impressions that is 39% more memorable• Telephone listings printed in color can increase response by 44%• People are 55% more likely to pick up full color piece of mail first.

2) Enhance Productivity• Color reduces search time by as much as 80%• Color educes errors by 80%• Information can be located 70% faster if it is in color• Document sorting improves by 15% when highlight color is used• Highlight color improves search time by 39% compared to using different fonts• Color can increase payment response by up to 30%• People are 2.5% more likely to pay the full amount when it’s shown in color

3) Improve Communication• Color increases comprehension by as much as 73%• Color increases learning and retention by 78%• Color can boost survey participation by 80%• Reader comprehension has been found to be 14% better with highlight color than bold text• Color increases motivation by 80%

4) Boost Sales• Color helps sell up to 80% more• Color can improve brand recognition by up to 80%

5) Reduce color print cost..• Printing color on Fuji Xerox printers is cheaper than printing on inkjet printers• Fuji Xerox printing cost for A4 and A3 is the same

INTRODUCTION

The main objective of compiling this Quick Guide is to serveas an easy reference to customers. We understand customers are tight up with daily schedules and can only learn up limited

machine feature in the training sessions. Thus, we hope this Quick Guide will provide you with all the essential feature should you

encounter any operation problems with the machine.

Kindly contact the following number :

For General Service & Supplies Toll Free : 1-300-88-1163

Or

To contact us kindly email to us at:

mysallcto@mys.fujixerox.com

TABLE OF CONTENTSSection A: Copy Features

1. 2-Sided Copy 2. IC Copy – 2 Methods3. Reduce / Enlarge 4. Finishing 5. Edge Erase .6. Margin Shift.7. Book Copying8. Multi-Up.

9. Booklet Creation 10. Repeat Image + Original Size

Section B : Fax Feature

Section C : Scan to FTP / SMB Feature

Section D : Scan to EMAIL

Section E : Scan to Mailbox Feature

Section F : Printing Features

Section G : Maintenance

1. Checking Billing Meter2. Checking Consumables Status3. Replacing Toner Cartridge4. Replacing Waste Toner Container5. Clearing Paper Jams

Online Service & Support RequestOnline Support Assistant

Section A: COPY

2 Sided Copy

2-Sided CopyingSteps: 1. Load document on feeder

2.Goto [Scan Options Tab]

3. Select required options:

1 1 Sided

Makes a copy of a 1 sided document on one side of the paper.

1 2 SidedMakes a copy of a 1 sided document on both sides of the paper.

2 2 SidedMakes a copy of a 2 sided document on both sides of the paper.

2 1 SidedMakes a copy of a 2 sided document on one side of the paper.

4. Press Start

IC Copy – 2 methods

I.) Copy IC both sides on the same page1. Goto [Basic Copying Tab] – Select A4 Paper (Portrait) – Press Save2. Goto [Image Quality Tab] – Select Original Type: Text/Photograph – Press

Save3. Put IC onto platen glass (Top Left corner) and press Start4. Take the printed copy and load it to Tray 5 (Bypass)

(Note: Do not change paper order)5. Open the Cover and Flip IC to the opposite point of A4, press Start

II.) Copy IC both sides front and back page1. Goto [Basic Copying Tab] – Select A4 Paper (Portrait) – Press Save2. Goto [Image Quality Tab] – Select Original Type: Text/Photograph – Press

Save 3. Goto [Scan Options Tab] – Select 2 Sided – Change to 1 2 – Press Save4. Load the first side of your IC onto platen glass (Top Left corner) and

press Start5. Open the Cover and Flip IC to the opposite point of A4, press Start

Reduce/ Enlarge(Allows to select/specify the reduction/enlargement ratio within range of 25 - 400%)Steps: 1. Load document on feeder

2. Goto [Basic Copying Tab]3. Select Reduce / Enlarge 4. Select copy ratio5. Select Save6. Press Start

♦ 100%Copies are made at the same size as the original document.

♦ Auto%The copy ratio is automatically set based upon the document and paper sizes, and the document is copied to fit in the selected paper.

♦ Presets % (7 Types)Select from among 7 preset ratios.

♦ Variable %You can enter any ratio for copying. Set the ratio within the range from 25 to 400% in 1% increments.

Finishing(Allows to sort copy outputs collated or uncollated)Steps: 1. Load document on feeder

2. Goto [Output Format Tab]3. Select Finishing4. Select required options5. Select Save6. Press Start

♦ Auto Copies are output collated

♦ Collated/Stapling/PunchingThe machine can output sheets sorted into sets that are arranged in page order.

♦ UncollatedThe machine can output the specified number of copies and sort sheets by page

Edge Erase(To erase shadows/unwanted marks e.g. hole punch from edges or centre of page)Steps: 1. Load document on feeder

2. Goto [Scan Options Tab]3. Select Edge Erase4. Change the default from Normal to Edge Erase5. Use the arrow up or down button to set the amount of area to

be erased6. Select Save 7. Press Start

Margin Shift(Allows to change the position of the image on an output page)Steps: 1. Load document on feeder

2. Goto [Scan Options Tab]3. Select Image Shift/Variable Shift4. Select any items for image shift options- Auto Center; Corner Shift or Variable Shift5. Select Save twice6. Press Save

Bound Original(To copy bound documents using document glass into 2 separate pages)Steps: 1. Open and place book at top left on the platen glass

2. Goto [Scan Option Tab]3. Select Book Copying4. Select required option

- Left Page then Right OR Right Page then Left5. Select Save6. Press Start

Multi-up (To copy 2, 4 or 8 documents onto 1 sheet of paper. Document Centre will automatically reduce/enlarge the images)Steps: 1. Load document on feeder

2. Goto [Output Format Tab]3. Select Multiple-Up4. Select 2up, 4up or 8up5. Select required Image Order6. Select Save7. Press Start

Booklet Creation (To print the images side by side on both sides of each pages in the correct order to make a booklet. Fold the copies in half and staple in the middle to create a finished booklet)Steps: 1. Load document on feeder

2. Goto [Output Format Tab]3. Select Booklet Creation4. Select Left Bind/ Top Bind or Right Bind5. Select Save6. Goto [Basic Copying Tab]7. Select paper tray that contains of Landscape paper 9. Press Start

Repeat Image + Original Size(Print original image repeatedly on one sheet of paper)Steps: 1. Load document on platen glass

2. Goto [Output Format Tab]3. Select Repeat Image4. Select Auto Repeat5. Select Save6. Goto [Scan Options Tab]7. Select Originals Size8. Set document size using left-right for value “X” and top-bottom

for value “Y”9. Select Save10. Press Start

Section B: FAX

Keypad Dialing(Direct Dialing using numeric Keypads)Steps: 1. Load document(s) onto the Document Feeder

2. Enter fax number using numeric keypad3. Press Start

One Touch Dialing(Using Speed Dial Number for pre-programmed fax number)Steps: 1. Load document(s) onto the Document Feeder

2. Select Speed Dial number using One Touch Keypad 3. Press Start

Dial Directory(Search by pre-programmed Recipient’s Name from the Address book)Steps: 1. Load document(s) onto the Document Feeder

2. Select Dial Directory3. Select Recipient’s Name4. Press Start

Broadcast Send (Transmitting fax to multiple destinations)Steps: 1. Load document(s) onto the Document Feeder

2. Enter Fax number using:- Numeric keypad - One Touch Dial Button - Speed dial

3. Select Next Recipient to add new recipients.4. Repeat steps 2 - 3 until all numbers are entered.5. Press Start

Note: Max number of recipients specified at one time is as follow:- using numeric keypad : 200 locations- using address number : 500 locations- using numeric keypad + address number : 699 locations.

Programming Fax Address Book (Speed Dial)Steps: 1. Select All Services Screen

2. Select Setup Menu - Select Address Book3. Select an Address Number (e.g 001, or 002..[not in use] )4. Press [Create / Delete] 5. Select Address Type – Press [Change Settings]6. Select Fax option - Press Save7. Select item Fax Number - Press [Change Settings]8. Enter Fax Number - Press Save9. Select item Recipient Name - Press [Change Settings]

10. Key in Recipient Name - Press Save11. Select item Index - Press [Change Settings]12. Enter a single alphanumeric character - Press Save13. Press Save to save current entry14. Repeat Step 3 to Step 13 to add new numbers -or-

Press Close to Exit Setup Address Book

Programming Group Send (Max 50 Groups containing 20 addresses can be registered)Steps: 1. Select All Services Screen

2. Select Setup Menu - Select Group Send3. Select a Group Number (e.g. #01; #02..)4. Press [Create/Delete] 5. Use numeric keypad to enter the 3-digit Address

number (e.g 001) and Press [Add]6. Repeat Steps to continue registering fax number into the

group 7. Press Save to Exit Setup Group Send Menu

Transmission Report(To activate transmission report option in order to print a delivered/undelivered reportafter transmission) Steps: 1. Load document(s) onto the Document Feeder

2. Enter fax number 3. Go to Send Option Tab - Select Transmission Report 4. Select On and press Save5. Press Start

* A transmission report is automatically printed when the transmission completes.

2-sided Originals(transmitting both sides of documents automatically)Steps: 1. Load document(s) onto the Document Feeder

2. Enter fax number 3. On the Basic Features Tab - Select 2-sided Originals4. Select the required option (H to H / H to T) 5. Press Save 6. Press Start

On-Hook Dialing(Use this feature when using Manual Send or for troubleshooting line)Steps: 1. Load document(s) onto the Document Feeder

2. Enter fax number 3. On the On-Hook/Others Tab4. Select On-Hook (Manual Send/Receive) button5. Enter Fax Number and wait for connection.6. Press Start button once connected to transmit fax..7. Press Exit (Line Cut) button to hang up

How to Cancel A Fax JobSteps: 1. On the Control Panel of the machine

2. Press [Job Status] Button3. Select the fax job to be cancel4. Press Stop button on the touch screen5. Press Exit

Section C: SCAN TO PC (FTP/SMB)

Scan to PC (FTP/SMB) – From Address BookSteps: 1. Press All Services button

2. Select Scan to FTP/SMB3. Select Address Book4. Select Recipient Name 5. Select Save6. Under [Basic Scanning Tab], select File Format7. Goto [Output Format Tab]8. Select File Name (example: PDF)9. Key in File Name

10. Select Save11. Press Start

Section D: SCAN TO EMAIL

Email Steps: 1. Press All Services button

2. Select Email icon3. Select Address4. Select Keyboard if no email address is programmed5. Close6. Press Start

Programme Address Book ( for Email )Steps: 1. Select Setup Menu from the All Services menu

2. Select Address Book3. Select Create/Delete4. Select an empty address number (Not In Use) and select 5. Create/Delete6. Select Address Type7. Change Settings8. Select Email – Press Save9. Select Address – Change Settings10. Enter Email address – Press Save11. Select Recipient Name – Enter Recipient Name12. Press Save13. Close all screens

Section E: SCAN TO MAILBOX

Scan to Mailbox(This feature scan and save document(s) on the machine mailbox an import/retrieve scanned documents using specific program.)Steps: 1. Press All Services button

2. Select Scan to Mailbox3. Select your own Mailbox Number4. Goto [Scan Options Tab] to change optional settings:

- Select 2 sided originals (Head to Head)- Select Scan Size- Select Reduce/Enlarge

5. Goto [Output Format Tab]6. Select Document Name7. Key in Document Name8. Select Save9. Press Start

Retrieving / Importing Scanned DocumentsSteps: 1. Go to START > PROGRAMS > FUJI XEROX > UTILITY >

MAILBOX VIEWER2 2. Identify the scanner (by printer name) and press Select

Scanner button3. Enter your Mailbox Number into the text box (e.g. 1)4. Enter your 4-digit password (if any)5. Click on Open Mailbox button6. Click ‘Import’ to import the scanned file7. Select Close button once completed file transfer8. By default the Scanned documents are stored in

My Documents folder, Fuji Xerox, Network Scan

Section F: PRINTING

Printing Job Types

Main Features

1. Normal PrintTo print documents from your PC as a normal print job

2. Secure PrintAllows you to set user ID and password for the document on your PC. When send for printing, it temporary stores the documents onthe machine and only prints out when you select your user ID andpassword on the physical machine

3. Sample PrintBefore printing multiple sets of a document, you may print one sample set for trial before proceeding the next sets

4. Delay PrintAllows you to print your documents at a specific time

Normal Print

Steps : 1. Go to File, Select Print2. Select Printing Preferences3. Under Job Type, Select Normal Print4. Select OK

Secure PrintSteps : 1. Go to File, Select Print

2. Select Printing Preferences3. Under Job Type, Select Secure Print4. Under Secure Print Message Box, key in:-- User ID - Password- Document Name

Secure Print (Document Retrieval)Steps: 1. Select Job Status Button (at the machine)

2. Click Stored Documents3. Select User ID4. Select Document List5. Key-in Password and Confirm6. Select Job and Print

2-sided Print

Steps : 1. Go to File, Select Print2. Select Printing Preferences3. Under 2 Sided Print, Select Flip on Long Edge or Short Edge4. Select OK

Note: Flip on Long Edge is known as Head to HeadFlip on Short Edge is known as Head to Toe

Multi-Up

Steps : 1. Go to File, Select Print2. Select Printing Preferences3. Goto [Tray/Layout Tab]4. Select Multiple-Up (1Up to 32 Up)5. Select OK

Booklet Printing

Steps : 1. Go to File, Select Print2. Select Printing Preferences3. Goto [Tray/Layout Tab]4. Select Booklet/ Poster/ Mix Document/ Rotation5. Select Booklet Creation Option Button6. Select OK to the pop-up message box7. Select OK

6. Enter Recipient Name and Fax Number into the respective field

7. Press “To->” button.9. Repeat step 8 & step 9 to add

more recipients10. Press OK 11. On the Fax Job Confirmation

box, check Delayed Send (if necessary) or Click OK to proceed.

PC Faxing1. On your document, Select File Menu - Select Print2. Select printer Document Centre 236/286 - Select printing Properties 3. On the Jobs Type list – Select FAX4. Click OK on all open windows5. The Fax Recipient dialog box appear.

Watermarks

1. Go to File Menu of your document - Select Print2. Select Document Centre 236 or 286 3. Select Printing Properties4. Select Watermarks/Forms tab5. Select Required Watermark (e.g Confidential / Copy Prohibited)

Or Click New Text to enter user defined text as required.6. Click OK on all open windows

Section G: Maintenance

Check Meter Reading

1. Press machine Status Button2. Select Billing Meter / Print Report tab3. Select Billing Meter

Meter 1 : Number of full color copies + Number of full color prints

Meter 2 : Number of B/W copies + Number of B/W prints

Meter 3 : Number of large-size

Meter 4 : Meter 1 + Meter 2

Check Consumables

You can check the status of consumables in the [Consumables] screen. The status of consumables is shown as "Ready", "Replace Soon", or "Replace Now". For toner, the amount is shown in percentage (0 to 100%).

Steps: 1. Press <Machine Status> button on the control panel2. Select SuppliesTab3. Press Close button once done

Consumables Status Reminder!

REPLACE SOONto Order New Cartridges

REPLACE NOWTo Replace Immediately and Place New Order for Standby.

REPLACING TONER CARTRIDGES

1 Make sure the machine has stopped before opening thefront cover.

2 Turn the toner cartridge of the color indicated in the message anticlockwise to the unlocked position

3 Remove the toner cartridge by gently pulling it towards you.

4 Prepare a new toner cartridge of the same color as the cartridge that you removed and gently tilt the cartridge 3 or 4 times up, down, left and right as shown in the figure on the right

5 Insert the toner cartridge as far as possible with the arrow ( ↑ ) on the cartridge facing upwards.

6 Turn the toner cartridge clockwise to the locked position.

7 Close the front cover.

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REPLACING DRUM CARTRIDGES

1 Make sure the machine has stopped before opening thefront cover.

2 Lift up the stopper on the left side of the front of the machine while pressing the bottom of the stopper upwards

3 Pull down the handle

4 Grip the handle of the drum cartridge (A1, A2, A3, or A4) indicated in the message and gently pull out the cartridge

5 Pull out the drum cartridge while holding its underside as shown in the figure on the right

6 Remove the new drum cartridge from its box, then place the used drum cartridge into the supplied polyethylene bag and place it in the box

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REPLACING DRUM CARTRIDGES

7 Place the new drum cartridge (with protective cover) on the handle, and insert the end of the drum cartridge into the machine

8 Peel of the seal from the top of the drum cartridge while the end of the cartridge is inserted in the machine

9 Firmly hold the drum cartridge while pressing down on the front part of the protective cover and use the orange tab at the top to slide the cartridge forward

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How to clear Document Jams

On Document Feeder

Pull up the handle at the front of the left cover on the document feeder, and open the left cover until it comes to a stop.

If there are instructions to turn the wheel, turn the green wheel to eject the document upward.

How to clear Paper Jams

Top Left Cover1 Gently open the top left cover while

lifting up the release lever

2 If the edge of the jam paper can be reached at the output tray, pull out the jammed paper in the direction of the feed-out area.

3 If paper is jammed inside the fuser, lift up the green lever and remove the jammed paperNote: Press the center section on the top left cover to gently close the cover.

How to clear Paper Jams

Middle Left CoverGently open the left center cover while pulling the release lever then remove the jammed paper

Lower Left CoverGently open the lower left cover and remove the jammed paper

Tray 5 (Bypass Tray)Inspect the inside part (paper feed entrance) of Tray 5 and remove any jammed paper.

Note: Press the center section on the top left cover to gently close the cover.

Tray 1 – 4Pull out the tray where the paper jammed occurred and remove the jammed paper.

1 Log ontowww.fujixerox.com.my

Select product 2& Select Online Support Assistant

Type a problem & search3

You’ve got the solution ! 4

5 Feedback from you !Select Contact Xerox Support

ifyou can’t find a solution- you

can report your problem online

Online Service & Support Request

Log ontowww.fujixerox.com.my& Select Service & Support Request

1

2 Input the machine’s info

3 Submit your request-You’ve done it !!

Upon receiving your request by

FXM Call Center, the request

will be logged into our system

and you will be notified through

e-mail with a report number.

Benefits :1. No phone call is

require2. No more

waiting/holding on the phone line

3. Your call will be logged into our service system on time

Another service to bring us closer to youAnother service to bring us closer to you

Fuji Xerox Asia Pacific Pte. Ltd.

Call Center Manager