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November 1, 2015

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DearFamily Practice .

We doctors and staff here at WeliPoint Family Practice proudly serve patients of all ages, with all manner ofillness and across the remarkable spectrum of multiculturalism and languages that makes Ontario andToronto the envy of so many. Ontario’s doctors have been working without a contract since March 2014. This

1240 Bay Street s Provincial Government has unilaterally imposed cuts, claw backs and restrictions on your doctors that are9th Floor now going to directly and immediately affect the care I can deliver to you. This government refuses toToronto, Ontario adequately fund healthcare, even though they acknowledge that health care costs will rise because of ourM5R 2A7 growing and aging population and the increased demand for care by you, our patients.Fax: (416) 971-7718 N

What will this look like for you? As you know, we have been a fully electronic Health Care Clinic for manyyears. We are proud of our investment in this modernization and we had planned on moving forward by

Tel: (416) 971-7601 Ext. 303 implementing access online for appointment bookings. But, since the Ministry of Health has recentlywithdrawn funding to offset the huge costs of the software licenses, IT support and hardware, we are not

Nadira Khan able to roll out any further services of this kind. So we’ll have to ask you to pay for each and every printoutMD, CCFP of your results, emails, and all other uninsured services. There is a way we can continue to subsidize this

cost — cutting our stall an-I .i ic h,urs, which we will not do. We will not be able to subsidize atter hoursJean Marmoreo flu shot clinics this year as we have in the past. We can’t afford the extra cost of staffing. So we would pleaseMD, CCFP

ask that you get your shot at our office during a regularly scheduled appointment or at your local pharmacy.

Allison McGeeMD, CCFP, EM Please also understand that anytime you go to a walk-in clinic the monies charged by those doctors come /

out of my funding for your care. Yes, I pay for your visits to other clinics! Our office is open Monday-Friday8am-7pm. We book same day appointments and we have walk-in hours for our patients with urgent careneeds from 5-7pm. The afte hours clinic is for urgent medical problems that cannot wait until I am next

Tel: (416) 969-3240 available for you to see me. Please honor your commitment to me by using only our clinic for your healthcare needs. For urgent probiems on Saturdays and Sundays, I do understand that some visits to walk in

Audrey Karhnsky . . .

MD CCFP FCFPclinics are unavoidable. But please call our designated TeleHealth nurse at 1-866-553-7205 before you visitthe walk in clinic for advice. This may avoid an unnecessary visit and it keeps your health care records

Rae Lake centralized in your electronic chart. That is part of the full service care we want to provide. You know thatMD, CCFP, FCFP my colleagues and I work long hours outside of the clinic here at WellPoint. Several of us are busy nights,

weekends and holidays deli” ring your babies, staffing the emergency department, sports medicine clinicsMonica Pearl in our community, and teaching mindful meditation. We teach medical students and residents to ensure thatMD, CCFP, FCFP there is a next generation of caring and competent practitioners to serve your health care needs. We attend

Continuing Medical Education courses at our expense, so that we stay up to date with the myriad ofadvances happening in Healthcare. •We serve on hospital committees and most importantly we advocate

Tel: (416) 969-3250 tirelessly for you whenever you need care. You can remain secure that no matter what cuts the governmentimposes, your health care will remai my priority!

Christopher Culligan‘ 1D CC’ rlease LdKC a nionlt. i now to e.nipi te tue jorm on me otner siae or tnis letter Ims year more tnan ever

I’m asking each and every one of you to pay the annual fee so that I can continue to provide the level of

FCFPservice you have come to expect. The fee is good value and avoids the delays that occur when we mustrequest payments from you for individual services.

Mary Rubino-SullivanMD, CCFP, FCFP On the Annual Fee Remittance form on the other side of this letter you will also find a consent form for

those patients 16 years of age and older. By signing this consent you are allowing us to release yourhealthcare information to you via outbound email (unsecured email) at your request. Please note that thisservice will only be offered to patients who pay the annual fee.

Tel: (416) 969-3260

Thank-you for your understanding and support. It is my great privilege to be your Family Doctor.Aliya HashamMD, CCFP

Respectfully Yours,

Evelyn Rubin 4MD, CCFP

Nandini Sathi Nandini Sathi MD CCFP FCFP, Dip. Sport MedMD, CCFP, FCFP,Dip. Sport Med

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