s3. · Web viewNick Hendrix Dianne Reilly Sue Caldwell Diane Cole (Lesiuk) Douglas Grant Anna Olson Marlon Raposo Carlos Vargas Anna Rohrbough Chuck Goad L’Shaun Overton Tom Miller

Master Tic Toc: August 2016

Position/Tasks: SETUP/FLIP/TEAR DOWN

Team Leads: Chad Carpenter, Barry Smith (night time crew)Lead Support Staff: Marko, Humber, Barry Avery, Chris Avery, Jake Messenger Other Staff: Bill, Lane, Cheryl, admin staff to assist depending on availability, Rashida Jourdain (available August 13 and 14)

Key Points and Considerations: To remain in International Hall at all times, unless otherwise directed Set up team to report to Bill Day 1-Day 3 each morning for additional

duty assignment (other than setup duties) Night setup to be approved by Barry Smith August 1-11: Chad and Barry are to communicate with their team to

finalize schedule and prep the team for operation; Chad to reach out to all department heads to get their setup needs/times/rooms

You are responsible to know what each department needs and when they need it. How you manage your time on this is up to you.

o Department heads: Mark McAuliffe (Mentorship), Dee Denton (Yes Desk), Melanie Massey (Creation Station), Tina Black (Paul Mitchel booth), Barry Smith (Registration), Kelly Dellasala (Marketing/Filming), Jared Allen (Videography), Christian Del Rosario (Photography), Cheryl Fisher (Meals/Transitions), Larry Hussey and Kay Salerno (Tech Hub), Rodolfo (Translation), Bill Beisel and Lane Jones (Event Directors)

JMT Ambassadors: Leads: Lorna Weston-Smyth Rashida Jourdain (available on 8/13 and 8/14) Other Ambassadors:

o BLUE TEAM Lorna-Weston-Smyth Wesley Dove Jaime Decker Jay Johnson (hosting 90 Day table)

1

Page1

o ORANGE TEAM Mike Weiglein Dave Rudin Daniel Gunadi Dan Caldwell (hosting 90 Day table)

o WHITE TEAM Marc-Andre Gagnon Michael Rager Denise Russo Dexter Godfrey (hosting 90 Day table)

o GREEN TEAM Rick Speas Jo Stante Nathan Gallegos Neale Edwards (hosting 90 Day table) Andy Hall (hosting 90 Day table)

o YELLOW TEAM Rosemary Tejeda Garrick Jovan Riley Montez Jones Robert DiGiacomo (hosting 90 Day table) Mary Riesberg (hosting 90 Day table)

August 12th: WEST PALM BEACH: ensure that everything that needs to be

shipped is loaded on the truck – Leave for Orlando o Barry, Chad, Marko, Cheryl, Lane

SHIPPING AND RECEIVING DAY (8/13): 9:00 am – 12:00 pm: Set up tables (with Marriott) for Registration

and Yes Desk in Royalo Barry, Cheryl, Chad, Marko

12:00 pm: Trucks will be unloaded into CYPRESS 2/3 Ballroom and Royal

o Chad, Marko, Barry, Humber, Cheryl, Lane, Paul, Holly, Bill, Barry Avery, Chris Avery, Jake Messenger

o First formulette to be pulled is PAC – it needs to be set up and steamed as it is placed that evening or first thing on 8/14

2

o Barry will make sure that the YES desk resources and Registration resources are moved into ROYAL

o Mentorship binders get moved into ROYALo Flags need to be opened up and ready to be steamed along

with all remaining formulettes 5:00 pm: Marriott Set up – set room for PAC Executive Committee

Meeting – CRYSTAL L-Mo Cheryl Fisher to coordinateo Meeting set for 15 peopleo CHAD to set up the PAC Formuletteo AV to set monitoro Cheryl to meet with John Griffin to confirm setup and resources

for PAC meetingso Barry will bring Registration Packets

6:00 pm: Meeting in ROYAL – Review what has been completed o All JMT staff at the hotel to be at this meeting o To make sure everything is placed and present

Staff Dinner on your own

SET UP/PAC DAY (14th): MORNING: Lane to meet with Furniture delivery team to coordinate

delivery 9:00 am – 12:00 pm: Department Leaders Meeting with Paul –

International Hallo Chad, Barry, Marko to attend this meeting (Barry until 10:30,

then to PAC)o Any setup crew who is there are to attend this meeting

12:00 pm – 6:00 pm: SET UP o Supported by temp staff that arrive 12:00 (11), photo/video

teamo Common Space, Store Setup, Social Media Signs, Banners &

Formulettes (throughout common space) Common Space/International Hall

All Formulette Booths Mosaic banners Tech Hub banner Paraguay banner Wall of Fame banner

3

Share the Spark banners Comfort Zone banner JMT Gear banner Guatemala banner Coin banners 90 Day Roadmap Formulette PC banners Faculty banners Registration Area Translation Booths (Rudy to test) Photo backdrop (2) Skirted 8’ Tables for Leadership Game (Adjacent

to Mentorship) – Inside Cypress 1 (International Hall)

o Set Black Mentorship flags – Mentorship Booth (6)o Cypress Ballroom Stage Setup – CYPRESS 3

Hightop (new table “Main Stage Table”, confirm with Lane)

Mentorship Flags (6) Table Throw Barstool

6:15 pm: Cheryl to advance the space for the PAC dinner – Crystal L-M

o Set out meal cards Staff Dinner on Your Own 7:00 pm – 10:00 pm OR SOONER (Pending PSAV Setup): Think

Tank Rooms Setup o THINK TANK ROOMS SET UP

Paul – SABAL Stage set up (Marriott) Barstool and Hightops Flipchart and markers Faculty Banner Set printed materials (double check with Holly)

Scott (Mark Cole) – CANARY 3/4 Barstool and Hightops Flipchart and markers Faculty Banner Set printed materials

4

Melissa – CANARY 1/2 Barstool and Hightops Flipchart and markers Faculty Banner Set printed materials

Roddy – CRYSTAL J 1/2 Barstools and Hightops Flipchart w/markers Faculty Banner Set printed materials

Christian – CRYSTAL H Barstool and Hightops Flipchart and markers Faculty Banner Set printed materials

Ed – CRYSTAL G Barstool and Hightops Flipchart and markers Faculty Banner Set printed materials

9:00 pm – 9:15 pm: Dismantle PAC formulette 9:15 pm – 11:00 pm OR SOONER: Set up Directional Signs leading

to Registration Desk (Main Lobby, Bottom of Escalator, Crystal and Palms Foyer), International Hall, Set main Stage Area Cypress 3

o Place 4 bar stools stage side

THINK TANK DAY (15th): 7:00 am: Check Signage 12:00 pm – 12:15 pm: Set up Directional Signs leading to Cypress

Ballrooms for Early Access Session (Main Lobby, Bottom of Escalator, Crystal and Palms Foyer, Cypress Foyer); Check water stations in main room and notify Marriott staff of refills

2:00 pm – 6:00 pm OR SOONER: Assemble Balloons for Welcome Reception and Family Reunion (STORE IN CYPRESS 1 STORAGE)

o (20) Balloon Trees for Welcome Reception and Family Reunion (MUST BE SET BEFORE 6pm) (verify location with Lane)

o 90 Day Team Leader Foam Boards and Balloons (MUST BE SET BEFORE 6pm)

5

o (15) PAC VIP Breakfast Centerpieces (Store in Cypress 1 storage)

o (27) 90 Day VIP Breakfast Centerpieces (Store in Cypress 1 storage)

4:00 pm – 4:30 pm OR SOONER: Set out Welcome Reception signs, and VIP MP Dinner signs

4:30 pm – 5:30 pm: Think Tank Room Tear Down – move faculty banners to International Hall

5:30 pm – 7:30 pm: Welcome Reception Set Up – place 90 Day Leader Foam Boards, Balloons, Balloon Trees - Cypress 2

o Consult with Laneo Hotel to drop high tops into Cypress 2 for Welcome Reception

(this may already be done based on layout of Cypress 2/3 for EA session)

6:00 pm: Begin setup for meal room (SABAL)/Day 1 setupo Lane Jones (to coordinate design)

Make sure BALLOONS are ready by 6pm PAC/90 Breakfast table set up – Set up VIP Tables and

Balloons (15 PAC and 27 90 Day), Table Tents, Sharpies, Reserved Table signs, Large Hand Paddle Signs – Get Table # Stanchions (42) from Marriott – Group Spanish Tables Together – SABAL

Set up Dining Room Banners 7:30 pm: Hotel to set bars in Cypress 2 for Welcome Reception (VIP

Mentorship dinner is still in progress in Cypress 3) 8:00 pm: Move Registration and YES Desk to International Hall

o Coordinate with Barry Smith and Dee Denton 10:00 pm: Evening Set Up for Day 1 - FIRST SESSION FOR JMT

TEAM AMBASSADORS (Set up Cypress 2/3)o Colored Duct Tapeo Put Alumni TicTocs on front 20 tables for Alumni Sessiono Put Mentorship Welcome Package on Stageo Kleenex on Tableso Extra Items & Boxes to go under tables in back of roomo Move Welcome Reception balloonso Large Table Numbers Stick Paddleso Sign in sheet padso Roddy’s speaker feedback form tablets

6

o Table numbers and etiquette table tentso Confirm 2 Stools and main stage table on stage with table

throw (confirm with Lane)o Put mirrors at photo booth for photos with John – CYPRESS 1

FOYERo Check on Paul Mitchell and Creation Station booths o Set Colored Flags in front of CYPRESS 2/3 BALLROOM –Entry

Doors and have Brian Cole/AV position lights – (5 Tables needed from Marriott to set flags on)

DAY 1 (16th): 8:30 am – 9:00 am: Clear VIP table tents off tables and remove

sharpies - Sabal 11:30 am – 12:15 pm: Check Table signs and paddles. Put out

sharpies and new table tents for VIP lunch (15 VIP and 27 90 Day) - Sabal

1:00 pm – 1:45 pm: Ballroom Setup (refresh tables, pick up sign in sheets); Check water stations and notify Marriott staff of refills

3:00 pm – 3:30 pm: Clear table tents off tables and remove sharpies 4:15 pm – 4:45 pm: Check speaker podium (water, trash); Check

water stations and notify Marriott staff of refills 4:45 pm – 4:50 pm: Chad to check in with Melanie Massey 5:00 pm – 5:45 pm – Check Table signs and paddles. Put out

sharpies and new table tents for VIP dinner (15 VIP and 27 90 Day) – Sabal

6:30 pm: Pick up sign in sheets and table paddles from Cypress 2-3 8:00 pm – 8:30 pm: Put out Family Reunion Signage, Move Balloon

Trees from storeroom to Cypress Foyer, Remove VIP table resources and balloons from Sabal and store in Cypress storeroom

10:00 pm: Set Up/Tear Down, Reset Cypress Ballroom, Set up Crystal G-H (Alumni Breakout Sessions)

o Chad Carpenter, Marko Vignjevic, Barry Avery, Chris Avery Set up Crystal G-H for Alumni Session

Mentorship Flags and Giant Hop-up on Stage Check Floral Package Hightops

7

Bar Stools (2) Set Up in Main Ballroom (Cypress 2/3):

Juggle Balls under tables Reset Room – Table Numbers and Paddles Check Duct tape on Floor – reset as needed Do’s and don’ts table tents Put Mentorship Welcome Package on Stage Marriott to add 300 Chairs against back wall for

worship service – Phil 10:45 pm: remove Family Reunion Signage

o Set Up in Main Ballroomo Put out directional signs for Worship Service

DAY 2 (17th): 9:30 am – 9:45 am: Marriott and Setup Crew to refresh room

o Chad Carpenter and Team Ambassadors from Prayer Circle o Ask Alumni to pull items from under table and place on tableo Marriott to remove additional chairso Set up Curtis Sliwa Foam Board outside Crystal Ballroom for

Alumni Session 11:45 am: Chad, Chris Avery, Barry Avery, Jake and Marko in back

of room with small grey bins at each exit. 12:00 pm: Pick up Sign In Sheets 12:00 pm – 1:00pm: Set up Dr. Rohm handouts CRYSTAL

BALLROOM G-H // Set up Dr. Rohm foam board outside Crystal Ballroom

1:00 pm – 1:45 pm: Ballroom Setup (Make sure all juggle balls are in bins, pick up sign in sheets, put out Ed’s worksheets)

4:30 – 5:00: Set up: Switch CYPRESS BALLROOM for JMLA (Paul Gustavson, JMLA Scrum Team, Chad Carpenter, Humber Rodriguez)

o JMLA Table Signs (1 Table up Front, 2 in Back) Top 10 and Spouses to sit in front of room.

8

o Leadership Award Banner to Stageo Put Leadership Awards on stage (covered up)o Put Mentorship Binder on high top for John with Bago Pick up Sign In Sheets

7:00 pm – 8:30 pm: Set Up/Tear Down – Reset Cypress Ballroomo Chad Carpenter, Marko V., Barry Avery, Chris Avery, Humber

Rodriguez (plus Volunteers) PM – Number Sheet Reset Room - Table Numbers and Paddles Pick up Sign In Sheets Reset Colored Duct Tape on Floor Put Mentorship Welcome Package on Stage Kleenex on Tables Main stage table and two stools to Stage Set up VIP Tables and Balloons, Table Tents, Sharpies,

Reserved Table signs, Large Hand Paddle Signs – SABAL

DAY 3 (18th): 8:00 am – 8:15 am: Tear Down VIP Breakfast Tables in Sabal –

move balloons to International Hall 8:00 am – 6:00 pm: TEMP STAFF available to help with tear down

o Common areas in the morning; IH after lunch 8:15 am – 8:30 am: John Maxwell Foam board to Crystal G-H 11:00 am – 12:00 pm: CYPRESS Ballroom Flip/Setup

o Check water stations and notify Marriott staff of refillso Pick up Sign In Sheets

11:30 pm – 12:30 pm: Tear down Crystal Ballroom 1:00 pm – 6:00 pm: Tear Down – International Hall (IH is now closed

to members)o Gear Storeo Tech Hub signageo Creation stationo Mentorshipo NOTE: Move YES Desk to Palms Registration for Workshop

Registration – be ready at 4:30

9

1:00 pm: Furniture to be moved out by moving company 5:30 pm – 6:30 pm: Set Up/Tear Down – CYPRESS BALLROOM 6:30 pm – 9:00 pm: Breakdown/ Set up

Set up Workshop Registration tables – Palms Foyer Make sure iPad’s are ready to go for workshops Setup Workshop Rooms, Setup Registration Tables and

Nametags, Put up PM, RG and EM Bannerso Chad Carpenter, Cheryl Fisher, Barry Smith, Marko V.o HOW MANY MICS IN EACH ROOM? ADD TO AV

Ed – Canary 2 2 ea. Barstools Cocktail Round 3 flipcharts w/markers Printing Screen and Projector

Christian – Canary 3-4 Barstool Cocktail Round Printing Screen and Projector Plug computer into music

Paul/Roddy – Sabal 2 ea. barstools 1 cocktail round Printing Products 1 Flipchart and markers Screen and Projector

WORKSHOP DAY (19th): 6:00 am – 7:00 am – Check Rooms with Teaching Team 12:00 pm – 2:00 pm: Barry Smith to pick up U-Haul Trailer

o Barry Smith 6:00 pm – 7:00 pm: Breakdown Workshops and store in Crystal K-L

o Cheryl Fisher, Barry Smith, Teaching Team and Assistants

Pre-Event Staff Communication:10

Your main role is to respond to department heads’ requests. Have name tag and lanyard awareness Keep your work area stocked and clean Use the phrase “My Pleasure” rather than “You’re Welcome” or “No

Problem” Smile, Eye Contact, Use their name Congratulate those who join Mentorship – if you see that they have

the new mentorship lanyard on, affirm their decision Use this phrase instead of saying “no”: “I’ll tell you what I can do. Let

me have your table number or text number, and I will check with the Operations Director and see what is possible or available.”

Position/Task: Registration

Team Lead: Barry Smith Lead Support Staff: Angela Smith, Veronica Bucca (float between YES Desk and Registration), Program Coordinators (9)

Additional Staff: Temp Staff (11 people on 8/14 [only needed for registration from 4:00-6:00]; 20 people on 8/15), Barb Avery

Location: Royal Palms Ballroom on Think Tank Day; then move to International Hall

Key Points and Considerations: Be prepared to hand out one-sheet registration checklist and direct

people to YES Desk if they have any questions related to their registration packet.

Be prepared to shift staff to the Gear Store and Mentorship Area If the wait appears to be more than 15 minutes, allow people to go

into International Hall and wait The YES Desk and the Registration Desk will work in concert with

each other and staff may float back and forth depending on member volume

11

Hours of Operation:

SHIPPING AND RECEIVING DAY (8/13): Barry to work the setup tic toc with the setup crew (see attached) Pick up radio – responsible for own radio, to recharge and maintain

possession throughout the evento Charging stations will be located at the YES Desk/Tech Hub

Valet 12:00 pm – 6:00 pm: Set up Registration – Put table number stickers

on name tags for LeaderShift/Killer Offer seating (Barry, Barb Avery, Dee and Cheryl. Chad and Marko when

available)

6:00 pm: Team Meetingo Any staff who will be present at the hotel on the 13th


SETUP DAY (8/14): 9:00 am – 12:00 pm: Department Leaders Meeting with Paul –

International Hallo Barry Smith to attend this meeting from 9:00 am – 10:30 am

3:00 pm – 4:00 pm: Set up Registration 4:00 pm – 4:30 pm: Registration Orientation for All Registration Staff

present 4:30 pm – 6:30 pm: Early Alumnus Registration Open

THINK TANK DAY (8/15): 6:15 am – 6:30 am: Set up/Training 6:30 am - 7:45 am: Open – Alumni Registration 7:30 am: Temp Staff Arrives (20) – Meet Barry Smith and Lane Jones

in ROYAL Palms Ballroom 7:30 am – 9:00 am: Train Temp Staff 9:00 am – 2:00 pm: Early Access Registration Open

12

3:00 pm - 8:00 pm: Regular Registration Open – ROYAL 8:00 pm – Barry to work with Dee Denton to transfer over

Registration to the YES Desk in International Hall

DAY 1 (8/16): 6:30 am: YES Desk/Registration open in International Hall

o Dee to oversee registration at this point

DAY 3 (8/18) 1:00 pm: Workshop Registration set up in Palms Registration - to be

ready at 4:30 pm (Relocated to Palms foyer for Workshop Day)

Pre-Event Staff Communication: Have name tag and lanyard awareness Keep your work area stocked and clean Use the phrase “My Pleasure” rather than “You’re Welcome” or “No




Lanyard Awareness: New Members: Burgundy with White New Members that have purchased Mentorship: Black with Gold Alumnus: White with Black Think Tank Only: Yellow Guests/Speakers/JMC: White with Black

Position/Tasks: YES DESK

Team Lead: Dee Denton13

Lead Support Staff: Kristi Snyder, Christie Matthews, Cindy Ratliff, Laurie Olsen, Joanne Juzwiak, Veronica Bucca to float here during Registration

Location: Royal – Palms Ballroom on Think Tank Day; then move to International Hall

Key Points and Considerations Have Computer at all times (charge at Tech Hub valet during

sessions) Be prepared to sell the following items:

o Spouse tickets for the Early Access VIP Mentorship Dinner on 8/15 – tickets for $75 – confirm with Bill if we have space for them – put them on a waiting list: “right now we are full and it doesn’t look likely.”

o For people who buy Mentorship on the 15th, they will want to attend the VIP Dinner for new MP members. Please radio Bill to confirm if they can attend.

o Photo and video packageso Spouse/Guest meal plan

The YES Desk and the Registration Desk will work in concert with each other and staff may float back and forth depending on member volume

The YES Desk must be operational on Set Up Day (8/14) by 4pm If there is going to be a wait, staff can tell members who are waiting

to relax in the lounge and to check back in a few minutes (staff can announce from mic that the line is low so people can check in again)

August 1-11: Dee Denton is to communicate with her team to finalize schedule and prep the team for operation

Hours of Operation and TIC TOC:

SETUP DAY (8/14):Yes Desk Team: Kristi Snyder, Christie Matthews, Cindy Ratliff, Laurie Olsen, Joanne Juzwiak, Veronica Bucca

9:00 am – 12:00 pm: Department Leaders Meeting with Paul – International Hall

14

o Dee Denton to attend this meeting 12:00 pm – 4:00 pm: Set up YES Desk at ROYAL/ Staff/Training

o Kristi Snyder, Christie Matthews, Cindy Ratliff, Laurie Olsen, Joanne Juzwiak, Veronica Bucca

o Everyone meet at Noon – Training and Set upo Run/Print Event Roster for Registration and “YES Desk” Booth

(6 sets) – Joanne Juzwiak, Cindy Ratliffo Bring List of Special Needs Attendees – Kristio Get Lost and Found Red bin - Kristi

4:00 pm – 7:00 pm: Open – ROYAL (Palms Ballroom) Alumni Registration

o Rotate staff for breaks Staff dinner on your own

THINK TANK DAY (8/15): 6:30 am – 7:00 am: Set up/Training Pick up

and return I-pads Daily ~ Kristi/Dee 7:00 am – 8:00 pm: Open – ROYAL

o Rotate staff for breaks o Working in tandem with Registration

8:00 pm: Dee to coordinate with set up crew the moving of the YES Desk to International Hall

DAY 1 (8/16): 6:00 am – 6:30 am: Set up/Training – International hall 6:30 am – 7:00 pm: Open

o Registration at YES Desk (Late Arrivals)o Rotate staff for breaks o Veronica may move to help Rodolfo with translation

DAY 2 (8/17): 7:00 am – 7:30 am: Set up/Training 7:30 am – 7:30 pm: Open

o Rotate staff for breaks

15

DAY 3 (8/18): 7:00 am – 7:30 am: Set up/Training 7:30 am – 1:00 pm: Open

o Rotate staff for breaks o Pull recent workshop list and print additional/revised workshop

name tags 1:00 pm – 6:00 pm: Break down YES DESK

o 4:30 pm – YES DESK will be at Palms Registration Desk for Workshop Registration

o Ensure team is ready for workshop registration

Pre-Event Staff Communication: Have name tag and lanyard awareness – make sure staff

communicate to members the importance of having lanyards Keep your work area stocked and clean Use the phrase “My Pleasure” rather than “You’re Welcome” or “No




Place descriptions of Workshops for YES DESK area – Kristi to do this ahead of time ~ get from Lane.


Position/Task: MENTORSHIP BOOTH

Team Leads: Mark McAuliffe

16

Lead Support Staff: Suzanne Kaphon, Angela Smith (after Registration is over)Additional Staff: Please consult with Bill to transfer a staff from another area when needed; address during core staff meeting on 8/14 at 9am to determine which staff can be transferred to assist with enrollment entry.

Location: International Hall

Key Points and Considerations Suzanne will have starting bank No daily breakdown; security will be provided Storage is at the opposite side of the room – 100 feet away Set stanchions at close each day At the end of each day, Suzanne Kaphon is to meet with Bill Beisel to

discuss daily sales Upon enrollment, new members will receive their lanyard and black

binder from Suzanne at the Mentorship Booth and may be asked to get their black binder at the YES Desk – if we have space we would prefer to keep the binders at the Mentorship area

o Mark to discuss this during the Department Leaders Meeting on 8/14

o Will hand out binders to those who pre-purchased Mentorship August 1-11: Mark McAuliffe is to communicate with his team to

finalize schedule and prep the team for operation All meal breaks will have 2 shifts.

o Breakfast- Shift 1 lighter staff than Shift 2 as more people show up later in the breakfast window

o Lunch- more staff 1st shift as people flood table at the start of meals and tapers off for 2nd shift

o Dinner- same as Lunch We are not planning on staffing Breaks during general sessions but

Breakfast, Lunch, Dinner and after dinner times- one on one Q&A o Ty and Mark available for those needing some extra TLC with

smaller crowds 17 iPads to be at the Mentorship Booth Suzanne to have a list of those who pre-bought Mentorship (confirm

with Suzanne and Cheryl)

17

JMT Ambassadors (14): Leader: Ty Dye Other Ambassadors:

o Kimberly Maxwello Christopher McMulleno Chris Parkero Teresa Rayo Juan Arroyoo Annie Brocko Elaine Jacobo Trudy Menkeo Laura Prisco Russell Stalterso Orlando Yarborougho Frank Archero Mike Lightnero Barbara Littleso Lynn Wicker

To staff the area beginning Day 1 (3 hour shifts) (Mark to schedule shifts for volunteers)

Hours of Operation:


International Hallo Mark McAuliffe to attend this meeting – meeting will likely not

go for the full 3 hours. Mark can attend for part of the PAC meetings once this is done.

12:00 pm – 6:00 pm: Set up Mentorship Area – International Hallo Suzanne arrives o Supported by temp staff and setup crew staff


18

THINK TANK DAY (8/15): 9:00 am – 9:30 am: Set up/Training 9:30 am – 8:00 pm: Open (rotate staff for breaks) Expected Peak Hours: (Mark to fill in) *No JMT Ambassadors available this day (this will leave Suzanne,

Angela, Mark on Breaks and Peaks) *Mark to ask any of the team ambassadors who may arrive early but

not be attending Think Tank Day, if they are willing to help staff – if so, Mark to add them to the staff for this day

*If the booth is busy, request additional help through Bill Beisel *Pre-Welcome Reception: air wall will come down partially and the

area will be busy

DAY 1 Tuesday (8/16): 7:00 am – 7:30 am: Set up/Training 7:30 am – 8:30 pm: Open

TEAM SHIFTS: 7:00 am – 8:00 am: Breakfast Shift 1 (Mark hosting 90 day table each meal period day 1) 8:00 pm – 9:00 pm: Breakfast Shift 2 Breaks – Q&A Mark and Ty fill in 1:00 pm – 2:00 pm: Lunch Shift 1 2:00 pm – 3:00 pm: Lunch Shift 2 Break – Mark and Ty fill in 6:30 pm – 7:45 pm: Dinner Shift 1 7:45 pm – 8:30 pm: Dinner Shift 2 (family reunion starts and loud

enough can not do much during this time) Expected Peak Hours: (Mark to fill in) *Staffing to be by JMT Ambassadors, assigned by Mark

DAY 2 Wednesday (8/17): 6:30 am – 7:00 am: Set up/Training 7:00 am – 9:00 pm: Open

TEAM SHIFTS: 6:30 am – 7:30 am: Breakfast Shift 1 7:30 am – 9:30 am: Breakfast Shift 2

o Ask Christian Simpson to help at the Mentorship Booth during Worship Service

19

Breaks – Q&A Mark and Ty fill in 12:00 pm – 1:00 pm: Lunch Shift 1 1:00 pm – 2:00 pm: Lunch Shift 2

o Send Ambassadors to Dr. Rohm’s session; utilize staff for the last 30 minutes of this shift

Break – Mark and Ty fill in 7:00 pm – 8:00 pm: Dinner Shift 1 8:00 pm – 9:00 pm: Dinner Shift 2 Expected Peak Hours: (Mark to fill in) *Staffing to be by JMT Ambassadors, assigned by Mark

DAY 3 Thursday (8/18): 6:30 am – 7:00 am: Set up/Training 7:00 am – 5:30 pm: Open 7:00 am – 8:00 am: Breakfast Shift 1 (Mark hosting 90 day table

work shift 2 if I can get away) 8:00 am – 9:00 am: Breakfast Shift 2 Breaks- Q&A Mark and Ty fill in 11:30 am – 1:00 pm: Lunch Shift EVERYONE WORKS THIS SHIFT

o Prepare for transition to Palms Registration as afternoon Mentorship Booth

1:00 pm – 6:00 pm: Mentorship Booth now at Palms Registrationo No need for formulette at the Palms Registrationo 5:00 pm – 6:00 pm: Everyone works





20


Position/Task: JMT GEAR STORE

Team Leads: Bob and Nancy KittridgeLead Support Staff: Kim Goss, Rose Mannisto


Key Points and Considerations Kim Goss will have starting bank No daily breakdown; room will be secured each night Storage is immediately adjacent to the store – 5 feet away Restocking to happen during session time Set stanchions at close each day For staffing, make sure that you staff appropriately for the

repackaging of the store – Will be determined at first meeting when travel schedules are obtained.

At the end of each day, Kim Goss is to meet with Bill Beisel to discuss daily sales

August 1-11: Bob and Nancy Kittridge are to communicate with their team to finalize schedule and prep the team for operation

Leadership Game – only sold to to mentorship White or Black lanyards

Requests: Will need a minimum of six 4-foot draped tables at the check out

stations – High top tables will not work to lay items out and complete the sale

21

Will need tables for the teachers content area (Number to be determined)

3 Temp staff be assigned to the store the entire time for check out staff and fill-in for Alumni Sessions. Will allow a better transition and the JMT Ambassadors to work the floor with customers.

JMT Ambassadors (19): Leaders: Suzanne Lemler and David Lemler Additional Ambassadors:

o Jill Poultono Nick Hendrixo Dianne Reillyo Sue Caldwello Diane Cole (Lesiuk)o Douglas Granto Anna Olsono Marlon Raposoo Carlos Vargaso Anna Rohrbougho Chuck Goado L’Shaun Overtono Tom Millero Jim Collicao Terry Ross

To staff the store beginning Day 1 (3 hour shifts) – (Bob to schedule shifts for volunteers)

Chain of Command – Level one Bob & Nancy Kittridge

Team One - Leaders: Suzanne Lemler & David Lemler Dianne Reilly Sue Caldwell Doug Grant Anna Olson

22

Team Two – Leaders Anna Rohrbough & Marlon Raposo

Terry Ross Chuck Goad Tom Miller Jim Collica

Team Three – Teachers’ Materials – Leaders Rose & Diane Cole Nick Hendrix Diane Cole Carlos Vargas (Spanish) L’Shaun Overton

Hours of Operation:


International Hallo Bob and Nancy to attend this meeting

12:00 pm – 6:00 pm: Set up Gear Store – International Hallo Kim and Rose arrive o Supported by temp staff and setup crew staffo Ambassadors 12-4

Staff dinner on your own

THINK TANK DAY (8/15): 9:00 am – 10:00 am: Set up/Training

o Train 6 temp staff on iPads 10:00 am – 7:30 pm: Open (rotate Temp staff for breaks); Closed for

Welcome Reception Expected Peak Hours: Continuous *No JMT Ambassadors available this day 6 Temp Staff

23

DAY 1 (8/16): Alumni Session 7:45am-8:45am may impact volunteers; 90 Day Breakfast, Lunch and Dinner impacts Bob and Nancy 7:00 am – 7:30 am: Set up/Training

7:30 am – 9:00 pm: Open (except during Session)

Team Schedule 7:30am – 9:00am: (see Alumni note above)

o Team One, Two & Threeo Team One & Two working the flooro Team Three working with Rose at Teacher’s materials.o NOTE: All volunteers eat breakfast prior to store opening to

allow for all-hands on deck 11:00am – 11:30am: Break

o All hands during break (personal breaks for team will be accommodated)

1:00pm– 3:00pm: Luncho Team One & 1/2 of Team Three 1:00pm – 2pm o Team Two & 1/2 of Team Three 2:00pm – 3:00pmo Team One & Two working the flooro Team Three working with Rose at Teachers’ materials.

4:15pm – 5:00: Breako All Hands for break (personal breaks will be accommodated)

6:30pm– 9:00pm: Dinner and after Sessiono Team One & 1/2 of Team Three 6:30pm – 7:30pm o Team Two & 1/2 of Team Three 7:30pm – 8:30pmo All Hands 8:30pm – 9:00pmo Team One & Two working the flooro Team Three working with Rose at Teachers’ materials.o All Team Check for restocking needs in their area.

*Note: 3 Temp staff will rotate in as needed.

DAY 2 (8/17): 7:00 am – 7:30 pm: Set up 7:30 am – 10:00 pm: Open (except during Session)

24

*Store will stay open late because of the late session – Closed at end of meal break 9:30 pm

Expected Peak Hours: Breaks and Meals

Team Schedule 7:30am – 9:45am: Pre & Worship Service

o Team One, Two & Threeo Team One & Two working the flooro Team Three working with Rose at Teachers’ materials.o NOTE: All volunteers eat breakfast prior to store opening to

allow for all-hands on deck 12:00pm– 1:30pm: Lunch

o Team One & 1/2 of Team Three 12:00pm – 1:00pm o Team Two & 1/2 of Team Three 12:30pm – 1:30pmo Team One & Two working the flooro Team Three working with Rose at Teachers materialso 3 Temp Staff 1:30pm – 2:15 pm

4:30pm – 5:00pm: Breako 3 Temp Staff

5:00pm – 5:30pm: All Hands for Alumni break 7:00pm– 9:00pm: Dinner

o Team One & 1/2 of Team Three 7:00pm – 8:00pm o Team Two & 1/2 of Team Three 8:00pm – 9:00pmo All Hands 9:00pm – 10:00pmo Team One & Two working the flooro Team Three working with Rose at Teachers’ materials.o All Team Check for restocking needs in their area.

*Note: 3 Temp staff will rotate in as needed.

DAY 3 (8/18): Alumni Session 7:00am-7:45am; 90 Day Breakfast impacts Bob and Nancy

6:30 am – 7:00 am: Set up 7:00 am – 1:00 pm: Open 5:30 pm – 6:30 pm: Breakdown and Packing Expected Peak Hours: (Bob to fill in)

25

Team Schedule 7:30am – 8:00am: see Alumni note above

o Team One, Two & Threeo Team One & Two working the flooro Team Three working with Rose at Teachers’ materials.o NOTE: All volunteers eat breakfast prior to store opening to

allow for all-hands on deck 11:30pm– 1:00pm: Lunch

o Team One & 1/2 of Team Three 11:30pm – 12:15pm o Team Two & 1/2 of Team Three 12:15pm – 1:00pmo Team One & Two working the flooro Team Three working with Rose at Teachers materials.

1:00 – 4:00: Store tear down and packingo Staffing will be determined by JMT Ambassadors that will still

be present – This will be determined at day oneo *Packing will be done JMT Ambassadors and there may be

floating temp staff for assistance





Gear Store Only: Situational awareness for security (open format of store)

Lanyard Awareness: New Members: Burgundy with White New Members that have purchased Mentorship: Black with Gold Alumnus: White with Black Think Tank Only: Yellow

26

Guests/Speakers/JMC: White with Black

Position/Task: TECH HUB + SOCIAL MEDIA TRAINING SESSIONS

Team Leads: Larry Hussey and Kay SalernoLead Support Staff: Milena Groueva, Pete Glocker, Tom Mainville, Young Social


Key Points and Considerations: All iPads and radios to be charged at the Tech Hub valet during the

event August 1-11: Larry and Kay are to communicate with their teams to

finalize schedule and prep the team for operation

Hours of Operation:

SET UP DAY (8/14): 9:00 am – 12:00 pm: Department Leaders Meeting with Paul –

International Hallo Kay to attend this meeting in person and Larry to attend via

conference call 12:00 pm – 6:00 pm: Set up Tech Hub – International Hall

o Milena, Pete, Larry, and Tom to arrive o Supported by Young Social teamo Brian Cole to set up screen, projector, and stage lighting

THINK TANK DAY (8/15): 9:30 am – 10:00 am: Set up 10:00 am – 8:00 pm: Tech Hub OPEN – International Hall

27

DAY 1 (8/16): 7:30 am – 8:00 am: Set up 8:00 am – 8:00 pm: Tech Hub – OPEN 1:30 pm – 2:30 pm: Tech Hub Live Session with Young Social

o Kay Salerno 7:00 pm – 8:00 pm: Tech Hub Live Session with Young Social


o Kay Salerno 7:00 pm – 8:00 pm: Tech Hub Live Session with Young Social

o Kay Salerno


o Kay Salerno 1:00 pm – 3:00 pm: Break Down Tech Hub

o Milena, Pete, Larry, and Tomo Supported by Young Social team



the new mentorship lanyard on, affirm their decision

28

Use this phrase instead of saying “no”: “I’ll tell you what I can do. Let me have your table number or text number, and I will check with the Operations Director and see what is possible or available.”


Position/Tasks: Event Lead/Temp Staff/International Hall

Team Leads: Lane Jones

Key Points and Considerations Provide printed agenda to each greeter

AUGUST 10-12: Lane to be in West Palm Beach to ensure all items that need to go to

Orlando are loaded and ready to ship to the hotel

SHIPPING AND RECEIVING DAY (8/13): Lane is to be at the Marriott at least one hour before the trucks are

scheduled to arrive to ensure the Marriott space is set for receiving/delivery

Lane to work/follow the setup tic toc with the setup crew (see attached)

Pick up radio – responsible for own radio, to recharge and maintain possession throughout the event

o Charging stations will be located at the YES Desk/Tech Hub Valet

6:00 pm: Team Meeting

29

o Any staff who will be present at the hotel on the 13th Staff Dinner on your own

SETUP DAY (8/14): MORNING: meet furniture company at the determined time to

coordinate the delivery and placement of the furniture 9:00 am – 12:00 pm: Department Leaders Meeting with Paul –

International Hallo Lane Jones to attend this meeting

12:00 pm – 6:00 pm: Lane is to work with setup crew and Bill Beisel for setup of all areas

o Additional duties: check in with bus company for the Marriott Village/Delta Orlando shuttle

o Meet Paul, Cheryl, Holly for Sticker Placement – Outside the Convention Center Entrance/Shuttle Drop-off area

Lane to coordinate the time for this – please radio Holly and Cheryl to notify for timing

o Check foliage package in Tech Hub stage and International Hallo Check floral arrangement with Cheryl – Cypress (pending Hello

Florida delivery/set up) Staff Dinner on your own

THINK TANK DAY (8/15): 7:00 am: Pick up t-shirts for temp staff from storage to distribute as

they arriveo Staff will keep their shirt(s) until after their LAST shift (will vary

depending on the staff member)o Lane will have the full list of staff, including which days they are

working, ahead of time 7:30 am: Meet 30 temp staff with Barry Smith – ROYAL

o Assign staff to Registration and to Greeting 7:30 am – 9:00 am: Train greeters (9 + supervisor)

o Communicate with the temp supervisor about staff rotation and greeting stations

o Cross-train and assign for staffing doors on Days 1, 2, and 3o Assign to stations: Main Lobby World Center (4); Bottom of

Escalators (2); Outside Convention Entrance (3)

30

9:00 am – 5:00 pm: Work with greeters in the main lobbyo First Point of Contact for members arriving this day

5:00 pm – 10:00 pm: Set up Welcome Receptiono Stay at Welcome Reception until the end of the Receptiono Set up:

90 Day Leader Foam Boards Balloons/Balloon Trees Ensure setup team has placed Welcome Reception Signs

DAY 1 (8/16): 7:00 am: Meet (9) Temp Staff in Cypress 1 Foyer 7:00 am – 9:30 am: Door Watchers at Cypress 2/3 Doors

o Duties: Prevent people from opening the doors WHEN INSTRUCTED BY STAFF, Door Watchers are to

open the doors and check name tags At 7:45 am, Door Watchers are to allow Black Mentorship

Lanyards ONLY into Cypress 2/3 9:30 am – 11:00 am: Lane and Bill to take Door Watchers to

International Hall to worko Clear away registration packages of people who did not show

upo Break down boxes and help Gear Store reseto Pick up trash around JMT Loungeo Organize storage roomo Lane to prep staff for duties on Day 2

11:00 am: Lane to float in International Hall and assist Bill Beisel on any task requests

12:30 pm – 2:00 pm: Lane to connect with Cheryl to help with greeters/seaters for lunch

5:30 pm: Lane to meet with Marriott staff, Paul Creed to oversee setup of Family Reunion

o Dividing wall to be partially removed in International Hallo Pianos to be set in Cypress 2o Coordinate with Creation Station and Paul Mitchell to ensure

they are set for the airwall coming downo Coordinate with setup team as needed

31

o Lane to see Barry Smith before she leaves area to ensure Barry is all set for night time setup

DAY 2 (8/17): 7:00 am: Temp Staff to arrive and report directly to the door stations

at Cypress 2/3 where they worked on Day 1 7:30 am – 9:00 am: Door Watchers to allow EVERYONE into the

room for Worship Service – no need to check lanyards 9:30 am – 9:45 am: Doors closed/room cleared – keep people out 10:00 am – 11:00 am: Lane to take Door Watchers to International

Hall to worko Same duties as Day 1

11:00 am: Lane to float in International Hall for the remainder of the day and assist Bill Beisel on any task requests

6:00 pm: Coordinate with Paul Creed to ensure he is set for the evening performance – International Hall

DAY 3 (8/18): 7:00 am: Temp Staff to arrive and report directly to the door stations

at Cypress 2/3 where they worked on Day 1 and 2 7:00 am – 7:45 am: Door Watchers are to allow Black Mentorship

Lanyards ONLY into Cypress 2/3 7:45 am – 8:30 am: Door Watchers are to allow all members with

Lanyards into the room 8:30 am – 6:00 pm: Lane to take Door Watchers to International Hall

to worko Begin cleaning and clearing for breakdowno When appropriate, take down banners and formulates o Receive direction from Bill Beisel on tasks that need to be

completedo Coordinate with Moving Company/Take Down Crew

Furniture gets picked up starting at 1PM Additional pallets will be ready to go by 5PM

Pre-Event Staff Communication: Have name tag and lanyard awareness

32

Keep your work area stocked and clean Use the phrase “My Pleasure” rather than “You’re Welcome” or “No




NOTES About Temp Staff: Keep in mind the temporary staffing agency requires two 15-minute

breaks and one 30-minute lunch breaks for full shifts. We don’t provide them lunch, but we must schedule that into their shift. They don’t all have to take lunch at the same time. I would work with their shift supervisor and ask them to prepare a schedule that we can layer into our tic toc for each shift.

Please remind them to self-park – we will not cover valet parking To help them navigate the hotel (and get to their shifts on time), we

may want to share with the temp staff how to enter the convention center entrance from the parking deck entrance (vs the main lobby)


Position/Tasks: Session Transitions/Meals: Greeters/Seaters/Chimers

Team Leads – Cheryl Fisher

Key Points and Considerations Adjust the time for placement of any seaters and greeters as needed

– please provide final schedule to Holly in advance

33

JMT Ambassadors (62): Chimers (5):

Naggib Chakhane – Team Lead Demi Chizgi Kimberly DuBrul Tonya Fairley Jennifer McClure-Spurgeon

Dining Room Seaters (32):o SAGO TEAM

Monique Pearson – Team Lead Debbie Eslinger Andrew Smith Patsy Lim Peggy Strange Ann Grimes Sarah Jessie Appaih Kaelyn Benham

o SABAL TEAM Yahaira Morales – Team Lead Lisa Thorne Michelle Whaite Wendy Burns (also hosting PAC VIP table) Elouise Beukes Donna Douglas Mfon Expo Olatokunbo Ige

o ROYAL TEAM Jamie Persse - Team Lead Michael Willis Stephanie Willis Hari Iyer Cheryl Jacob Jarmo Kihlstrom Gustavo Melo Lorato Mosetlhanyane

o CANARY TEAM Rebecca Ward - Team Lead Anna Banks Teresa Kline

34

Collins Nwosu Olarinde Ojomo Folake Oluokun Judy Oxley-Fullerton Lily Sanabria-Hernandez

Greeters/Meeters/Connectors (25):o BLUE TEAM

Christian DeVries – Team Lead Sandra Fink Ella Gooden Colin Grigg Rachelle Daigle (also hosting 90 Day VIP table)

o ORANGE TEAM David Drewelow – Team Lead Tina Kreischer Re Kreischer Susan Recarey (also hosting 90 Day VIP table) Debi Markland (also hosting 90 Day VIP table)

o WHITE TEAM Jan Robberts – Team Lead Eric Reid Beth Reed-Richardson Dora Maria Abreu Jill Saville (also hosting 90 Day VIP table)

o GREEN TEAM Heather Marquez – Team Lead Dorothy Bonvillain Vince Digiulio Monica Rogers-Fletcher Melissa Rollins (also hosting 90 Day VIP table)

o YELLOW TEAM Denise Watts-Wilson – Team Lead Olabisi Soji-Oyawoye Karen Aloy Noel Martinez Memo Vargas (also hosting 90 Day VIP table)

To staff be scheduled for up to 3 hours each day (Cheryl to schedule shifts for volunteers)

35

Hours of Operation:

SHIPPING AND RECEIVING DAY (8/13): Cheryl to work the setup tic toc with the setup crew (see attached)

o Foam Boards and Bus Schedules to Marriott Village and Delta Orlando – confirm room keys are onsite and will be distributed (2 per guest)

Pick up radio – responsible for own radio, to recharge and maintain possession throughout the event

o Charging stations will be located at the YES Desk/Tech Hub Valet

6:00 pm: Team Meetingo Any staff who will be present at the hotel on the 13th



International Hallo Cheryl Fisher to attend this meeting

12:00 pm – 6:00 pm: Cheryl is to work with setup crew and Bill Beisel for setup of all areas

o Meet Paul, Lane, Holly for Sticker Placement – Outside the Convention Center Entrance/Shuttle Drop-off area

o Check floral arrangement with Lane – Cypress (pending Hello Florida delivery/set up)

6:15 pm: Advance the space for the PAC Dinner – Crystal L-Mo With Chad and Hollyo Set out meal cards


THINK TANK DAY (8/15): 6:15 am: Advance Think Tank breakfast 6:15 am – 7:30 am: Coordinate with Brian Cole to ensure all Think

Tank rooms are set 9:30 am: Advance photo and mentorship session with John

36

o Coordinate with Christian Del Rosario, Brian Cole (mics ready to go)

9:45 am – 12:45 pm: Cheryl to oversee securing Cypress 2/3 during John’s Mentorship Session

12:45 pm: Advance Think Tank lunch 1:15 pm – 2:00 pm: Cheryl to oversee ticket takers for Early Access

Session – Cypress 2/3o Coordinate with Kelly and PCs to staff (5)o Prep for Early Access Session

5:00 pm – 10:00 pm: Assist Lane with Welcome Reception and VIP Mentorship Dinner set up

o Set out meal cardso Follow Lane’s direction

DAY 1 (8/16): 6:00 am: Special Menu List to Banquet Captain – Palms Ballroom 6:15 am: Cheryl to meet greeters/seaters/VIP seaters

o Assign placement (first shift to be in place by 6:30am) Bottom of Escalator Outside Royal Seaters inside Royal International Hall entrance from Royal – check nametags

6:30 am – 8:30 am: Greeters/Seaters in place 8:45 am: Chimers in place 11:00 am – 11:30 am: Greeters in place – Cypress Foyers 11:15 am: Chimers in place 12:45 pm – 1:45 pm: Seaters in place – Palms Ballroom 1:00 pm – 3:00 pm: Greeters in place – Palms Ballroom 3:00 pm: Chimers in place 4:15 pm – 5:00 pm: Greeters in place 4:45 pm: Chimers in place 6:20 pm – 7:15 pm: Seaters in place – Palms Ballroom 6:30 pm – 8:00 pm: Greeters in place – Palms Ballroom 8:15 pm – 9:30 pm: Ticket Takers/Greeters in place for Family

Reunion Party – International Hall/Cypress 2

DAY 2 (8/17):

37

CHERYL TO WORK WITH YES DESK STAFF TO DIRECT ALUMNI TO BREAKOUT ROOMS AT APPROPRIATE TIMES – PLEASE PUT THESE TIMES IN THE TIC TOC BELOW

6:15 am: Cheryl to meet greeters/seaters/VIP seaterso Assign placement (first shift to be in place by 6:30am)

Bottom of Escalator Outside Royal Seaters inside Royal International Hall entrance from Royal – check nametags

6:30 am – 8:30 am: Greeters/Seaters in place 9:30 am: Chimers in place 10:15 am – 12:00 pm – Alumni Session - Curtis Sliwa - Crystal 12:00 pm – 1:00 pm: Seaters in place – Palms Ballroom 12:00 pm – 1:30 pm: Greeters in place – Palms Ballroom 1:30 pm – 5:00 pm: Alumni Session – Dr. Robert Rohm - Crystal 2:15 pm: Chimers in place 6:55 pm – 8:30 pm: Seaters in place – Palms Ballroom 7:00 pm – 9:00 pm: Greeters in place – Palms Ballroom

DAY 3 (8/18): CHERYL TO WORK WITH YES DESK STAFF TO DIRECT ALUMNI

TO BREAKOUT ROOMS AT 9AM 6:15 am: Cheryl to meet greeters/seaters/VIP seaters

o Assign placement (first shift to be in place by 6:30am) Bottom of Escalator Outside Royal Seaters inside Royal International Hall entrance from Royal – check nametags

6:30 am – 7:30 am: Greeters/Seaters in place 7:45 am: Chimers in place 9:00 am – 11:00 am – Alumni Session with John - Crystal 11:00 am – 1:00 pm: Greeters in place – Escalators to Dining Room 11:00 am – 11:45 am: Seaters in place – Palms Ballroom 1:00 pm: Chimers in place 2:30 pm: Chimers in place Follow Set up Tic Toc to assist set up crew with breakdown; Work

with YES Desk on Workshop Registration

38






Position/Task: MC/ENTERTAINMENT

Team Lead: Misty Young

SET UP DAY (8/14): 1:00 pm – 2:00 pm: Meet with Paul, Teaching Team, Kelly, Misty,

Briano Discuss stage and event flowo Location: International Hall

39

Connect with Brian Cole (cell #: 404-734-9015) to review PPT, run of show, introducers

o Confirm correct ppt, correct order of introducerso Music volume, doors opening

Connect with Inge Rock to confirm music selection Coordinate with Lane Jones to communicate queue for getting the

doors open at the right points CONTACT THESE PEOPLE MENTIONED ABOVE IN ADVANCE TO

COMMUNICATE NEEDS; ON THE 14TH, ENSURE ALL STAGE REQUIREMENTS ARE SET (MAIN STAGE AND MENTORSHIP BREAKOUT SESSION STAGE)

Staff dinner on your owno Misty, Kay, and Shi to attend PAC dinner

THINK TANK DAY (8/15): 7:30 am – Misty Young to Think Tank Breakfast – SAGO

o Welcome to Think Tanko Acknowledge first timers and returningo Bridgett Krause to lead the prayero Tell them they are on their own to follow the schedule for the

dayo Announce: how to get from Crystal to Cypress 2 and from

Cypress 2 to Sago for luncho Announce that Welcome Reception doors do not open until

8pm 10:30 am – Cypress 3 – Main Stage

o Preparing for Think Tank Session with Johno Periscope and Facebook Live session - see Paul – AT THE

END OF THE SESSION 11:00 am – John on stage BY 11am

o He will be in the room getting pictures taken 1:00 pm – Release Alumni for lunch – end session 1:30 pm – Cypress 3

o Preparing for Early Access Session with Johno See Paul about Periscope and Facebook Live – AT THE END

OF THE SESSION 1:45 pm – connect with Kelly and John – make sure John is ready to

go 2:00 pm – Introduce John for Early Access Session (Cypress 3)

40

2:15 pm – Alumni Lunch Room – Sagoo Release alumni from lunch to remainder of dayo Stay in Cypress 3 if it is more important (you will know what to

do) 4:30 pm – End Early Access Session (Cypress 3)

o Announce: VIP New Mentorship Dinner - doors open at 6:15pm; seating will start around 6:45pm; Welcome Reception doors open at 8:00pm

o Stay in Cypress 3 to manage the stage for remainder of the evening

5:30 pm – PAUL CREED (cell: 407-790-0027) to put his pianos on stage

6:15 pm – Cypress 3o Welcome VIP New Mentorship Dinner (set up for welcome

reception will happen before doors open) 8:00 pm – Cypress 3

o ON STAGE - Open Welcome Reception (Introduce faculty and bring them on stage – then bring up John; John will give opening remarks)

8:15 pm - 10:00 pm – PAUL CREED to be on stage 8:30 pm – Cypress 3

o Give closing instructions for the nighto Paul Creed Musico Morning doors openingo Shuttle and breakfast time – follow your own agenda

8:30 pm - 10:00 pm – Paul Creed to perform on stage after introduction/announcements

DAY 1 (8/16): 7:30 am – Prep for alumni session – CYPRESS 2/3

o Mic check 7:45 am – Misty to open Alumni Session and Prayer Circle (at the

end) – CYPRESS 2/3o Bring Paul to the stage at 7:45am

7:45 am – Stage Meeting – with Barry Smitho Brian Cole and Inge Rock to confirm the morning openo Scott Fay and member who will be doing the intro hug session

(confirm who this is with Scott Fay)

41

o Rashida Jourdain (Roddy’s introducer) and Barbara Littles (John’s introducer)

o Speakers for the day – Roddyo Review full day and run of stageo WILL ALSO DO DAY 2 AT THIS TIME

9:00 am – 9:30 am –Misty Young, Scott Fay to open training with special 5th Anniversary Welcome/Hug ceremony (CONFIRM OPEN WITH PAUL – PAUL MAY NOT BE INVOLVED IN THIS AFTERALL)

o Misty to acknowledge our translators – SPANISH AND ROMANIAN

o Scott has 5 minutes for the hugo Announce procedure for emergencies – go to AV booth – Brian

Cole will direct communication from there 9:30 am – Misty to open Roddy’s session

o Introduce Rashida Jourdain who will introduce Roddy 11:00 am – Release for break

o Curtis will be back stage and getting mic’ed up 11:30 am – Misty to introduce Roddy back on stage

o Roddy will bring Curtis on stage 12:30 pm – Meet Maiah Andrews** at the sound booth to prep for

song performance 1:00 pm – Misty to close Roddy’s session

o Introduce Maiah Andrews to stage for 1 song leading into lunch 3:15 pm – Misty to open Sliwa’s session

o Introduce Barry Smith who will introduce Curtis Sliwa for Key Note

4:15 pm – Misty to close session, release for breako After Minute with Maxwell on stage with Curtis

5:00 pm – Misty to open JM’s sessiono Introduce Barbara Littles who will introduce JM

6:30 pm – Misty to close JM’s sessiono Introduce Maiah Andrews to stage for 1 song leading into

dinnero Announce that Family Reunion Party will open at 8:30pm – 30

minutes early 8:00 pm – Misty to prep for Family Reunion – sound check and stage

check

42

8:30 pm – Misty to open Family Reunion Party (Cypress 2/International Hall)

o Introduce Paul Creed and Dueling Pianos 10:15 pm – Pre-close the Family Reunion

o Announce band will be there until 11pmo Announce: “Follow agenda for tomorrow morning”o Misty is free to leave at this point

DAY 2 (8/17): 7:00 am – Stage Meeting – with Barry Smith and Brian Cole (all who

will be on stage (except John) to be at this meeting)o MISTY CAN DO THE PRE-MORNING MEETING AT 7AM OR

SHE CAN DO IT ANY TIME DURING DAY 1 SO THAT THE SPEAKERS ON DAY 2 CAN ATTEND JOHN’S WORSHIP SERVICE. AS LONG AS THERE IS A PRE-MEETING, PAUL DOESN’T CARE IF IT IS DONE ON DAY 1 OR MORNING OF DAY 2 – Misty to finalize this meeting (Please note final time on the tic toc) SEE DAY 1 at 7:45

8:00 am – Misty to open worship serviceo Introduce singer Martha Munizzi** to stage for 2 songso Introduce John to stage after singing

9:15 am – Clear Cypress 2/3 and open alumni session/prayer circle 10:00 am – Misty to open Christian’s session

o Introduce Christian’s two kids (Jacob and Emily Simpson) to stage who will introduce Christian

o Christian will release the Alumni 10:10 am – Go directly to Alumni session (Crystal G/H) 10:15 am – Open Curtis Sliwa’s session

o Introduce Paul Martinelli who will introduce Curtiso NOTE: Paul will end the Sliwa session at 12 noon

12:00 pm – Misty to close Christian’s sessiono Announce – put juggling balls in gray bins on your way out of

the roomo Introduce Maiah Andrews to stage for 1 song leading into lunch

1:30 pm – Misty to open Alumni Session (Crystal G/H)o Introduce Tom Telesco** who will introduce Dr. Rohm**

2:30 pm – Misty to open Ed’s session (main stage)o Introduce Deb Ingino who will introduce Ed

43

4:30 pm – Misty to close Ed’s session, release for break 5:00 pm – Misty to close Dr. Rohm’s session, release for break 5:00 pm – Misty to open JM Mentorship Preview with Faculty

o This session may not take placeo Misty may close Dr. Rohm’s session insteado PAUL TO CONFIRM – CHECK WITH PAUL – PAUL WILL

KNOW BY LUNCH TIME (IT MAY BE OVERCOOKING THE EGG)

5:30 pm – 5:45 pm – Transition from Mentorship Preview to JMLA Session with JM (Cypress 2/3)

o Invite alumni into the roomo Follow JMLA stage Tic Toc from Paul Gustavson

7:00 pm – Close JMLA sessiono After MWM filming (WITH WINNER/FINALISTS?)o Announce Paul Creed to perform in International Hall during

and after dinner – 3 bars to be set in International Hallo Introduce Maiah Andrews to stage for 1 song leading into

dinner

DAY 3 (8/18): 7:00 am – Misty to open Alumni Session (Prayer circle)

o Introduce Paul Martinelli 7:15 am – Stage meeting – with Barry Smith and Brian Cole (all who

will be on stage (except John) to be at this meeting) 7:45 am – Misty to transition from Alumni Session to prepare room

for opening of Day 3 8:15 am – Misty to open Day 3 training

o Announce we are not handing out certificates and coins (already in registration packages)

9:00 am – Misty to open Paul’s sessiono Introduce Rachelle Daigle to stage who will introduce Paulo NOTE: John Griffin will open Alumni session and introduce JM;

he will also close the session – Misty does not need to be in this session at all

11:00 am – Misty to close Paul’s sessiono Introduce Maiah Andrews to stage for 1 song leading into lunch

1:15 pm – Misty to open and introduce for Mark and JM’s session 2:15 pm – Misty to close session, release for break

44

2:45 pm – Misty to open JM’s final sessiono Introduce Tom Telesco who will introduce JM

4:30 pm – Misty to close JM’s session and close training

Position/Task: Marketing/Social Squad

Team Leads: Kelly Dellasala and Kay Salerno

THINK TANK DAY (8/15): 8:00 am - 4:30pm: Think Tank Alumni Sessions, YS in room at table* 9:30 am - 10:30 am: YS tech hub set up (Annika, Betsy) 10:00 am - 8:00 pm: Tech Hub Open 11:00 am - 1:00 pm: John’s Think Tank Session, YS in room at

table*o 1:45 pm Periscope/Facebook Live Interview, Blondetourage,

Megan and Annika 2:00 pm - 5:00 pm: John Maxwell Early Access

o 4:45 pm MWM (1), Kelly D. & Michaelo 4:45 pm Periscope/Facebook Live Interview, Blondetourage,

Megan and Annika 5:00 pm - 5:30 pm: Early Access Testimonials, Kay and James 6:00 pm - 8:00 pm: Think Tank Dinner w/ John Maxwell, James

grabbing video 8:00 pm - 10:00 pm: Welcome Reception, James, Annika, Betsy

collecting content 9:00 pm - 10:00 pm: Marketing video/testimonial filming w/ Kay, Shi,

and Michael, YS runner (Megan)

DAY 1 (8/17): 6:30 am - 8:30 am: Breakfast 7:30 am - 8:00 am: YS tech hub set up (Annika, Betsy)

45

8:30 am - 9:30 am: YS hands out pom poms, collects photos and video**

9:30 am - 10:30 am: YS tech hub set up (Annika, Betsy) TBD: Kay, Shila and James, and one photo ninja filming pregame

Roddy 9:30 am - 11:00 am: Speaker training w/ Roddy, YS in room at table* 11:00 am - 11:30 am: Break, YS hands out pom poms, collects

photos and video** 11:30 am - 1:00 pm: Speaker training w/ Roddy, YS in room at table* 12:30 pm: YS lunch rotation begins 1:00 pm - 3:00 pm: Lunch, YS lunch rotation, hands out pom poms,

collects photos and video** 1:30 pm - 2:30 pm: Tech Hub Session w/ Blondetourage 3:15 pm - 4:15 pm: Guest speaker Curtis Sliwa, YS in room at table* 4:15 pm: John Maxwell MWM, Kelly D. & Michael

o Curtis Sliwa 4:15 pm - 5:00 pm: Break, YS hands out pom poms, collects photos

and video** 5:00 pm - 6:30 pm: John Maxwell Teaching YS in room at table*

o 6:15 pm 2 x MWM filming, Kelly D. & Michael 6:00 pm: YS dinner rotation begins 6:30 pm - 8:00 pm: Dinner, YS dinner rotation, hands out pom

poms, collects photos and video**o 7:30 pm: Kelly and Misty to be in Cypress 1&2 when they drop

the airwall and set up the Piano guy 7:00 pm - 8:00 pm: Tech Hub Session w/ Blondetourage 8:00 pm: Live Certification Call, Blondetourage on call 8:30 pm - 11:00 pm: Family Reunion, Blondetourage in attendance

o Kelly and Kay host the party together with the PCs (Kay to join Kelly after the JMT Certification Call)

9:00 pm - 9:30 pm: James, Annika, Betsy collecting content 9:30 pm - 11:00 pm: Marketing video/testimonial filming w/ Kay, Shi,

and Michael, YS runner (Megan)

46

DAY 2 (8/17): 6:30 am - 8:30 am: Breakfast 7:30 am - 8:00 am: YS tech hub set up (Annika, Betsy) 8:30 am - 9:30 am: Worship Service w/ John Maxwell,

Blondetourage in attendance, YS in attendance 9:45 am - 10:00 am: YS hands out pom poms, collects photos and

video** TBD: Kay, Shila and James, and one photo ninja filming pregame

Christian 10:00 am - 12:00 pm: Coaching training w/ Christian, YS in room at

table* 11:30 am: YS lunch rotation begins 12:00 pm - 2:15 pm: Lunch, YS lunch rotation, hands out pom poms,

collects photos and video TBD: Kay, Shila and James, and one photo ninja filming pregame Ed 12:30 pm - 1:30 pm: Tech Hub Session w/ Blondetourage 2:30 pm - 4:30 pm: Sales training w/ Ed DeCosta, YS in room at

table* 4:30 pm - 5:00 pm: Break, YS hands out pom poms, collects photos

and video** 5:00 pm - 5:30 pm: Mentorship preview w/ John Maxwell/MWM

filming, YS in room at table*o 2x MWM, Kelly D. & Michael

5:45 pm - 7:00 pm: Leadership Award Ceremony and Interview Session w/ John Maxwell, YS in room at table*

o Leadership Award Winner MWM, Kelly D. & Michael 6:00 pm: YS dinner rotation begins 7:00 pm - 9:00 pm: Dinner, YS dinner rotation, hands out pom

poms, collects photos and video** 7:00 pm - 8:00 pm: Tech Hub Session w/ Blondetourage 8:30 pm - 10:30 pm: Marketing video/testimonial filming w/ Kay,

Shi, and Michael, YS runner (Megan)

DAY 3 (8/18):

47

6:30 am - 7:30 am: Breakfast 7:30 am: Certificate Presentation, YS hands out pom poms, collects

photos and video** TBD: Kay, Shila and James, and one photo ninja filming pregame

Paul 7:30 am - 8:00 am: YS tech hub set up (Annika, Betsy) 9:00 am - 11:00 am: Teaching w/ Paul Martinelli, Anna, Jordan,

Annika 9:00 am - 11:00 am: Leadership award finalist interviews w/ John

Maxwell, James, Betsy 11:00 am: YS lunch rotation begins 11:30 am: - 1:00 pm: Lunch, YS lunch rotation, hands out pom

poms, collects photos and video** 12:00 pm - 12:45 pm: Tech Hub Session w/ Blondetourage 1:00 pm - 3:00 pm: Tech Hub Breakdown- 2 YS Associates to help

with breakdown 1:15 pm - 2:15 pm: Leadership Living with John Maxwell and Mark

Cole, YS in room at table* 2:45 pm - 4:30 pm: John Maxwell Teaching, YS in room at table*

o 4:15 pm MWM (2), Kelly D. & Michael

*When YS is at the table, Jordan, Anna, and James are working on the ed cal, Betsy, and Annika will be providing additional support. ** Annika, Betsy grabbing periscope, Jordan and Anna taking photos with frames/handing-out pompoms, James grabbing film

48

John Maxwell

8/14 PAC DAY - SUNDAY John Arrives at World Marriott Center 3:00 pm – 5:30 pm – John to pre-sign/autograph books –

Cypress 1B (storage area) 6:45 pm – 9:00 pm VIP PAC Dinner – Crystal Ballroom L-M. This

is a suit and tie dinner for PAC Executive Committee and JMT Faculty – To include John with Mark Cole, Linda Eggers and Erin Miller

8/15 THINK TANK DAY/EARLY ACCESS DAY – MONDAY 9:45am – John makeup - Cypress Ballroom (2/3) 10:00 am – 10:55 am – Alumni Photo Session – Cypress

Ballroom (2/3) 10:55 am – John sound check – Cypress Ballroom (2/3) 11:00 am – 1:00 pm – Alumni Mentorship Teaching Session 12:45 pm – 1:00 pm – Tweet Chat/Periscope/Facebook Live

Broadcast – Cypress Ballroom (2/3) - Young Social 1:00 pm – 1:45 pm – John and JMC staff will have lunch brought

in to eat in Cypress Ballroom 1:45 pm - John makeup and sound check – AV booth in Cypress

Ballroom (2/3) 2:00 pm – 5:00 pm – Early Access Session – Cypress Ballroom

(This is open Q&A with new members who enrolled in JMT within 7 days - approx. 2100)

3:30 pm – John will take a break and film EITHER (2) Minute With Maxwell’s from the Main Stage OR (1) Minute With Maxwell and (1) Tweet Chat/Periscope/Facebook Live Broadcast

o Kelly Dellasala, Michael Turner, Young Social 6:00 pm – 8:00pm – VIP Mentorship Dinner (this is a special bonus

for members who have recently joined the mentorship program) – Cypress Ballroom (3)

8:00 pm – 8:30 pm – Welcome Reception (Cypress Ballroom 2) – John Maxwell to open ceremony and Introduce Teaching Team (approx. 3300 team members – including new and alumnus)

49

Page49

8/16 DAY ONE - TUESDAY 6:50 am – 8:45 am – Picture Opportunities with John Maxwell –

Foyer of Cypress Ballroom 1 8:45 am – 9:00 am – Team Prayer with Alumnus before we open

the main doors – Cypress Ballroom (2/3) 9:15 am – 9:30 am – John to stay in room while we open training 9:30 am – 9:45 am – John to participate in the opening feature

with Paul, for a special 5th Anniversary welcome 1:20 pm – 3:00 pm – Picture Opportunities with John Maxwell –

Foyer of Cypress Ballroom 1 4:00 pm – 4:15 pm – John makeup and sound check - Cypress

Ballroom (2/3) 4:15 pm – 4:30 – John will join Curtis Sliwa on stage for (1)

Minute With Maxwell – Cypress Ballroom (2/3)o Kelly Dellasala, Michael Turner

4:30 pm – 5:00 pm – Break 5:00 pm – 6:30 pm – Teaching Session with new members and

alumni – Cypress Ballroom (2/3) 6:30 pm – John will film (2) Minute With Maxwell segments

o Kelly Dellasala, Michael Turner 6:40 pm – 9:00 pm – Book Signing Opportunity with John

Maxwell – Foyer of Cypress Ballroom 1 (JMC will staff) 9:00 pm – 11:00 pm – John Maxwell Family Reunion

(International Hall and Cypress 2)(Do not need to be there the entire time – We will have a DJ and dancing)

8/17 DAY TWO – WEDNESDAY 7:45 am – John make up and sound check - Cypress Ballroom

(2/3) 8:00 am – 9:15 am – Worship Service – Cypress Ballroom “OPEN

SEATING, GUESTS WELCOME”

50

4:45 pm – John make up and sound check – Cypress Ballroom (2/3)

5:00 pm – 5:45 pm – John teaching session with new members on Mentorship (sells Mentorship)

5:45 pm – 7:00 pm – Leadership Award Ceremony with new members and Alumni - John will be joined on stage with the JMLA SCRUM team for 30-minute interview; then announce and present award to John Maxwell Leadership Award winner

7:00 pm - John will film (1) Minute With Maxwell with the Leadership Award winner

o Kelly Dellasala, Michael Turner

8/18 DAY THREE – THURSDAY 7:45 am – 8:40 am – John present for prayer circle, certificate

and coin presentation – Cypress Ballroom (2/3) 8:45 am – John make up and sound check – Crystal Ballrooms 9:00 am – 11:00 am – Alumni Session with John – Crystal

Ballrooms 1:00 pm – John and Mark Cole makeup and sound check –

Cypress Ballroom (2/3) 1:15 pm – 2:15 pm – John and Mark Cole LEADERSHIP LIVING

Teaching Session with Alumnus and New Members 2:15 pm – John will film (2) Minute With Maxwell’s at the

opening of his sessiono Kelly Dellasala, Michael Turner

2:45 – 4:30 – Teaching Session with New Members and Alumni (John ends training on a super high note. (See Paul))

5:00 pm – 6:00 pm – Book Signing Opportunity with John Maxwell – Foyer of Cypress Ballroom 1 (Cypress 1)

John checks out of the Marriott

51

Tic Toc: Curtis Sliwa

Handler: To be determined by Paul

THINK TANK DAY (8/15): Curtis Sliwa and guest arrive – arrival time undetermined

o Sliwa to be directed to YES Desk upon his arrival – staff can then escort him to Paul’s Think Tank Session

DAY 1 (8/16): 11:00 am: Handler to transfer Curtis Sliwa to Cypress 2 Makeup 11:30 am – 1:00 pm: Curtis on stage with Roddy for a portion of

Roddy’s session 2:45 pm: Handler to transfer Curtis to Cypress 2 Makeup 3:15 pm – 4:15 pm: General Session with Curtis Sliwa

o Misty to open the session; Barry Smith to introduce Curtis

DAY 2 (8/17): 9:45 am: Handler to transfer Curtis to Cypress 2 Makeup 10:00 am: Transfer Sliwa to Crystal Ballroom Alumni Session 10:15 am – 12:00 pm: Alumni Session with Curtis Sliwa

o Misty to open session; Paul Martinelli to introduce Curtis

AUGUST 20: Curtis departs – departure time undetermined

52

Tic Toc: Dr. Rohm

Handler: Barry to pick the handler (maybe Tom Telesco, who is introducing him)

DAY 1 (8/16): 4:38 pm: Flight lands (Delta 897 from Atlanta)

o Lane to confirm transportation arrangementso No need for handler to meet Dr. Rohm in the evening

DAY 2 (8/17): 1:00 pm: Handler to meet Dr. Rohm to take him to makeup in

Cypress 2 1:15 pm: Transfer Dr. Rohm to Crystal Ballroom for Alumni session 1:30 pm – 5:00 pm: Alumni Session with Dr. Rohm

o Misty to open session; Tom Telesco is introducing Dr. Rohmo Dr. Rohm to handle collecting all sales – no additional JMT staff

needed 8:55 pm: Flight takes off (Delta 1110 to Atlanta)

o Lane to confirm what time ground transportation is taking Dr. Rohm to the airport

53

Documents

s3. · Web viewNick Hendrix Dianne Reilly Sue Caldwell Diane Cole (Lesiuk) Douglas Grant Anna Olson Marlon Raposo Carlos Vargas Anna Rohrbough Chuck Goad L’Shaun Overton Tom Miller